Profile

• Over 13 years of extensive experience in business and systems analysis, design, development, testing and support
• Excellent blend of business, functional, technical and customer service skills
• Resourceful, innovative, skilled in analyzing and solving problems
• Highly organized team player, reliable, result oriented and dedicated with positive attitude
• Ability to handle multiple assignments and resources independently in highly pressured situations and consistently meet tight deadline schedules with attention to

Work Experience

Sr. Business Solutions Analyst

Confidential

• As a Business Solution Analyst for Centralized Card Processing initiative, responsible for identifying and defining the interface system, data and vendor requirements from the GAP identified from current and future process to implement a reconciling system for debit card and gift card transactions.
• Analyzing business requirements and defining the interface system requirements for POS, Moneris, TSYS, Corporate Data Warehouse and internal supply chain management systems
• Defining the UI, middleware, database requirements by documenting wireframes, WebSphere ESB SOA data structure, logical data models and context diagrams for the reconciling application and walking through with the project team to get consensus to proceed to the next steps
• Working with the QA team closely to come up with the Test Strategy, Test Plan, Test Data Lifecycle Management Strategy and manual/automated test cases
• Working with the project team to document the Requirements Traceability Matrix to make sure all the project requirements / scope is covered by all the phases of SDLC

Environment: POS, Moneris, TSYS, IBM WebSphere ESB, J2EE, Oracle, HP-QC, MS-Visio, MS-Office and MS-SharePoint

Sr. Consultant

Confidential

• As a Lead Business/Systems Analyst, working closely with the project business sponsors to develop vision and business cases, feasibility study documents, scope document, business requirements and functional requirements that support the strategic and tactical initiatives as driven by the business project priorities
• Responsible for delivering BA planning and monitoring deliverables as per IIBA standards
• Facilitating and conducting the requirements discovery session to implement a TIBCO based Master Data Management MDM solution to maintain Client master, Organization master, Asset master and Account master database so that the data can be shared among Brokerage, Transfer Agency and Trust applications Wealth Core Platform that is developed using TIBCO ESB Service Oriented Architecture SOA technology
• Presenting solutions to business stakeholders and facilitate the iterative refinement of requirements while determining which functional requirements / features would benefit them the most and getting their sign off for the next steps detailed analysis, design etc.,
• Analyzing Business Requirement Documents BRD and creating System Requirement/Functional Specification document, Data Flow diagrams and Use Case documents
• Working with the business architects and SMEs to define the TO BE logical relational Data Model and creating strategy for data conversion and migration from different source systems
• Supporting the planning and management of user acceptance test UAT , including creation of UAT plan, strategy, test cases, test scripts

Environment: Blueprint RC, J2EE, HTML, JavaScript, TIBCO MDM, TIBCO ESB SOA , Oracle 10g, HP-QC, HP-PPM and Parasoft SOATest

Sr.Business Analyst

Confidential

• As a Lead Business Analyst in Enterprise Application Integration, acting as a bridge between product/business team and the IT team to integrate a new Order Management System with Inventory, e-Commerce and external payment processing systems using Service Oriented Architecture technology
• Contributing to the feasibility study and business case development to determine whether an out of the shelf or internally developed Order Management System will bring in more ROI to the company.
• Eliciting, documenting, finalizing and communicating the new business requirements business objectives, strategic plans and goals by facilitating JAD sessions and interviewing the stakeholders, SMEs and business sponsors
• Modeling and documenting the TO BE business processes BPMN standard , functional requirements, user requirements and operational requirements based on the new business objectives, strategic plans and goals
• Documenting as per UML standards Use Cases, Data flow diagrams and activity diagrams to assist the technical and QA team for their design and automating business process testing respectively
• Communicating with stakeholders during every iteration of requirements gathering and management activities to accurately define the scope, priorities and quality of service requirements
• Working closely with the Business Architects to define functional specifications for integration components, logical data model and conversion migration requirements
• Assisting development, QA and infrastructure teams throughout the project to ensure the
• business and functional requirements are mapped with their deliverables and thus confirming the requirements coverage
• Documenting and updating the end user guide with the new business processes and functionalities that supports the new business objectives and goals

Environment: Sparx Enterprise Architect, UML, BPMN, Tecsys, WebLogic/Oracle Fusion , J2EE MS- Project, Windows XP, IBM ClearCase and IBM ClearQuest

Business Systems Analyst

Confidential

• Eliciting and documenting the requirements for Electronic Cheque Image processing and Batch / Bulk Image Retrieval from the Enterprise Archive
• Identifying and documenting the Image processing standards and validation / certification rules for the Index MICR data and making sure it is in complaint with the Canadian Payment Association CPA standards
• Modeling and documenting the business processes in Enterprise Architect EA tool according to the BPMN Swimlanes, pools, activities and data objects standards
• Modeling and documenting the system functional requirements in Enterprise Architect EA tool using the UML Use cases, State chart and Sequence diagrams standards
• Investigating, selecting and implementing the 3rd party software KOFAX for VISA cheque captures for Royal Bank of Canada customers
• Leading the User Acceptance Testing UAT team while performing the UAT activities and providing everyday and weekly reports to the stakeholders
• Ensuring the BA Center of Excellence BACoE standards and best practices are followed throughout the project life cycle
• Providing input to management team for creating and managing the project charter, project plans and project status reporting during all the phases of the SDLC process

Environment: Java 2.0, J2EE, IBM WebSphere 6, IBM DB2, IBM AIX, Web Services SOA, Sparx Enterprise Architect, MS-Visio, MS-Office suite, UML, BPMN, ITIL, IBM ClearQuest and IBM ClearCase

Confidential

Title / Role : Consultant

• Gathering and documenting the high level requirements for the new projects and enhancements by cooperating with Bell IS/IT analysts, Operational team and 3rd party application vendors
• Identifying, modeling and documenting business process diagrams, activity and use case diagrams to elicit detailed business requirements
• Creating and documenting systems requirements document by mapping the business requirements to the functional requirements
• Participating in selection of 3rd party software based on the business requirements
• Working closely with the application development team and the Bell IS/IT Business Analysts to design and develop the logical data models, use cases and test cases according to the requirement and design specifications
• Analyzing and designing the process to migrate and replicate the data from PVC OARS application to Cramer application
• Analyzing and designing business process and specification to integrate Siebel Order Management module the Cramer Inventory system.
• Working closely with the PVC OARS, NIM HUB SOA and Cramer team to create and validate the test data for Unit, IST and UAT testing
• Analyzing and designing one time and periodic batch extracts from PVC OARS system to PRS, EPMR, Cramer and other systems
• Preparing, scheduling and conducting the walkthrough for test cases, overall test plan and test strategy specification documents
• Acting as a bridge between 3rd party vendors, Bell IS/IT, CGI development and the QA testing team to coordinate and complete the testing activities successfully
• Providing off hours and pager support during the testing and deployment period
• Designing and developing reusable database objects PL/SQL Stored Procedures, Triggers and Views which can be accessed from one or more clients
• Designing and developing JSP, Servlets, Vitria BusinessWare middleware SOA components for the Enterprise application Integration based projects
• Developing and Maintaining relational and dimensional data models using Erwin Modeling tool
• Participating in the project deployment/implementation activities and confirming the availability of the new/enhanced system by executing a sanity test

Environment: Oracle 8i, Vitria BusinessWare, Cramer 4, Datastage, Siebel, ColdFusion MX, HP Unix, Sun Solaris, Java 2.0, TestDirector, Remedy action request system, Erwin 3.5.2, XMLSpy 5.0 and Together J

Confidential Title : Systems Analyst

• Gathering functional system requirements by directly interacting with the clients
• Developing dynamic data driven web pages using ASP, HTML, VBScript and JavaScript
• Preparing, scheduling and conducting the walkthrough for test cases, overall test plan, test strategy and delivery/implementation plan
• Developing and maintaining all project related documents, technical and operational manuals for the application
• Providing training for the end users of the application

Environment: SQL Server 7.0, ASP, HTML, DHTML, JavaScript, VBScript, COM, DCOM, XML, XSLT, Erwin 3.5.2, Windows NT/2000/98 and MTS

Confidential Title : Assistant Consultant

• Interacting with the client for the business and functional requirements
• Designed and coded the GUI screens in VB and Ingres ABF
• Applied procedures in the GUI system so that it will support multiple languages
• Providing post implementation support and fixing the production problems as quickly as possible and promoting the fixes to the production

Environment: Open Ingres, Ingres ABF, Crystal Reports, VAX/VMS, Visual Basic 5.0 and Windows NT/98