Systems Engineer Resume Profile
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Summary
Extensive experience with computer networking technologies and a vast range of certifications Excellent customer service skills with a proven success rate Hands-on technical support and troubleshooting experience in technical environments Exceptional solution development, communication, and interpersonal skills Adaptable quick-learner with the drive to succeed.
Technical Skills
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Technical Experience
- Successfully backed up and restored Microsoft Domain Controllers DCs , Domain Name Servers DNS , Windows Internet Name Servers WINS , Dynamic Host Configuration Protocol DHCP Servers, Structured Query Language SQL Servers, Oracle Database Servers
- As Database Administrator DBA for Computer Associates CA Magic Help Desk application, performed SQL ad hoc queries for management
- Created Microsoft Installer MSI packages for software applications using Microsoft Systems Management Server SMS 2.0 Installer
- Set up and documented Network Operations Center NOC for enterprise to monitor
- Cisco routers and switches, APC SMART-UPS's, and HP ProLiant servers
Work History
System Administrator
Confidential
- Installed SharePoint 2010 and System Center Configuration Manager 2012 R2
- Built Windows 2008 R2 Cluster with SQL 2008 R2
- Created Windows 7 x64 bit image for Academy and upgraded VMware 5.1 to 5.5
- Installed Exchange 2010 Client Access Server and Intermediate Certificate Authority
- Built Windows 2008 R2 Active Directory, File and Print Servers
- Installed System Center Operations Manager 2012 R2
Network Engineer
Confidential
- Backed up servers using both Bridgehead and EMC Networker 7.6 software
- Upgraded Active Directory AD and Domain Name System DNS from 2003 to 2008 R2
- Upgraded Microsoft Exchange from 2003 to 2007
- Performed upgrade on LANDesk Management Suite
- Installed Microsoft Windows Server Update Services WSUS , Microsoft Windows 2003 2008
- Upgraded SQL 2000 Enterprise to SQL 2005 Standard
- Migrated from Citrix XenApp 4.5 physical farm to a 6.5 virtual farm on VMware vSphere ESXi 5
- Installed both HP Systems Insight Manager SIM and Dell's OpenManage Essentials
- NOC Engineer Confidential Monitor and manage servers and workstations for clients using N-able's N-Central 6
- Laid-off due to cash flow problems
Work History Continued
SQL Analyst Consultant
Confidential
- Evaluated, reviewed and managed SQL 2005 database resources and services
- Developed stored procedures, integration packages, and overseen database update procedures to ensure the integrity and availability of databases
- Designed, installed, monitored, maintained and performance tuned the SQL databases
Server Deployment Engineer Consultant
Confidential
- Performed network discovery process using DameWare Exporter
- Migrated domain users and global groups using Xcacls
- Reset network share permissions using Rmtshare
- Created domain global groups and add domain user accounts with Microsoft Active Directory Users and Computers
Network Administrator
Confidential
- Monitored, troubleshot, configured and optimized HP ProLiant Servers, Microsoft Windows 2003 Servers, Citrix MetaFrame Presentation Servers, VMware ESX 2.0 Virtual Machines and a Packeteer PacketShaper 3500
- Position was outsourced to India
Systems Administrator
Confidential
- Designed corporate Microsoft 2003 Active Directory User and Computer Group Policies
- Managed Microsoft SQL 2000 DBA for Best MAS 200, Microsoft Windows 2000 to 2003 Server upgrades, Interlinq Loan Servicing upgrade, RSA SecurID 6.0 rollout
Systems Engineer
Confidential
- Gave technical support to the Desktop Server Groups
- Handled daily backups and restores using Veritas Backup Exec 8.6 9.1
- Restored PDC, AD, WINS, DNS and DHCP in server lab
- Monitored server hardware using HP Systems Insight Manager 4.1
- Watched APC SMART-UPS's using APC Enterprise Manager 3.11
- Checked server health and event logs using Heroix eQ 2.0
- Created Microsoft Installer MSI packages via Microsoft SMS Installer
- Used Compaq SmartStart 5.50 to build Compaq ProLiant Servers
- Configured TCP IP on clients and servers
- Troubleshot client and server errors using Microsoft Policy Editor