BACKGROUND SUMMARY

Information Systems professional, with experience in systems and applications technical support, analysis, maintenance, and development of applications in various industry sectors Leadership, supervisory, and managerial experiences have been in various capacities extending from Retail, Insurance, State Government Revenue, Rehabilitative Services/Medicaid, Juvenile Justice , and the Space Industry.

Computer Languages/Software

COBOL, COBOL II, EASYTRIEVE, DB2, SQL, IMS DB/DC, CICS, TELON, VSAM, Datacom, MVS JCL, TSO/ISPF, ROSCOE, FILE-AID, ABEND-AID, Info-Manager, PANAPT, ENDEVOR, CONTROL M/D/V, Intertest, XPEDITER, COBOL and CICS/VS Command Level Conversion Aid CCCA , COBOL LE/370 Compiler, COMPAREX, Windows NT/95/98/2000/XP , Microsoft Office Suite, WORD, EXCEL, ACCESS 2000, Power Point, MS Projects, OUTLOOK, Lotus Notes, CC Mail.

Computer Hardware

IBM 3090, IBM ES9000/9021, IBM 370, ModComp II/45

Operating Systems

IBM MVS/ESA/IMS/DB2/CICS, DOS 4.0 - 6.22, IBM OS/VS, IBM DOS/VS IBM VM/ESA/CMS/VSE

EXPERIENCE

Confidential

• Provided contract application development and support for healthcare upgrade to the ICD-10 revision of the International Statistical Classification of
• Diseases, and related application issues. Responsibilities included analysis, programming modifications, and enhancements to the existing applications.
• Computer Languages / Software - COBOL, COBOL II, CICS, DB2, EASYTRIEVE, VSAM, MVS JCL, TSO/ISPF, SQL, Microsoft Office Suite
• Computer Hardware - IBM 3090, Operating Systems - IBM MVS

Confidential

• Provided contract programming and support for Unemployment Insurance Benefits department and the internal processes Responsibilities included analysis and programming modifications and enhancements to the existing applications, and the development for data retrievals and reports for financial auditing of GDOL Unemployment Insurance Tax and Benefits module Also provided formal project requirements documentation, processes, files, procedural documentation, and general maintenance programming support for the UI Tax department
• Computer Languages / Software - COBOL, COBOL II, CICS, DB2, EASYTRIEVE, VSAM, MVS JCL, TSO/ISPF, SQL, Microsoft Office Suite
• Computer Hardware - IBM 3090, IBM 9000/9021-620 Operating Systems - IBM MVS/ESA/DB2

Confidential

• Conduct information technology audits and reviews involving the assessment of management and system controls, security, operating systems and software. Provides team leadership with responsibilities for directing the work of other team members coordinates and conducts audits, reviews, and special projects on the management of information technology as well as the technical and functional adequacy of information systems specifications, operations, controls, and security in compliance with professional and office standards. Develops assignment objectives, scopes, methodology, and audit programs. Researches, designs and prepares evaluations of information technology functions, systems, controls, policies and procedures. Analyzes supporting evidence, draws logical conclusions and develops appropriate findings and recommendations. Prepares thorough, complete and accurate documentation of work performed Prepares oral and written briefings and, Prepares draft and final reports.
• Computer Languages / Software - Microsoft Access 2007 Microsoft Office Suite

Confidential

• Provided senior systems analyst support for legacy logistics applications Identified, defined, collected, and analyze d software development / maintenance requirements to include metrics to provide management with information to support decision making. Work with functional representatives to establish system requirements and document them. Using the requirements, established a technical architecture to include database management systems to support the application. Establish unit, integration, and acceptance testing plans and device application deployment plans to include data migration efforts as required. Provided guidance to computer programmers to assist in troubleshooting/supporting code, to include fixing problems with existing code and writing code to make system enhancements Supported configuration management and user manual creation Developed work breakdown structure to support systems analysis requirements
• Computer Languages / Software COBOL, Oracle RDBMS, Oracle Forms, NATURAL, Assembler, SharePoint

Confidential

• Provided contract programming and support for Unemployment Insurance Tax department and the internal auditing processes Responsibilities included analysis and programming development for data retrievals and reports for financial auditing of GDOL Unemployment Insurance Tax and Benefits module Also provided formal project requirements documentation, processes, files, procedural documentation, and general maintenance programming support for the UI Tax department
• Computer Languages / Software - COBOL, COBOL II, CICS, DB2, EASYTRIEVE, VSAM, MVS JCL, TSO/ISPF, SQL, Microsoft Office Suite
• Computer Hardware - IBM 3090, IBM 9000/9021-620 Operating Systems - IBM MVS/ESA/DB2

Confidential

• Programming and support on IBM MVS mainframe for the Office of Student Financial Assistance. My responsibilities included system analysis, maintenance, new development, testing, online and batch support, for their Legacy Systems. Established unit, integration, and UAT test plans along with testing applications to ensure projects programs worked per detail design Provided guidance to computer programmers to assist in troubleshooting/supporting code in the functional design Provided life cycle support for conversion project of several databases for upgrade to DB2
• Computer Languages / Software - COBOL, COBOL II, CICS, EASYTRIEVE, VSAM, MVS JCL, TSO/ISPF, Microsoft Office Suite
• Computer Hardware - IBM 3090, IBM 9000/9021 Operating Systems - IBM MVS/ESA/DB2

Confidential

• Developed project plans to achieve establish objectives and time schedules. Organized, authored, and presented oral and written research reports. Initiated and coordinated collection, input and summary data presentation of supplemental annual report data, regarding health benefit plan and individual health insurance. Created, analyzed, maintained, and modified computerized databases incorporating information for the Florida Small and Large Group, individual major medical, and Gross annual health coverage premium and enrollment data for Insurance Companies. Coordinated the maintenance and updating of Bureau forms, checklists, and various other filing related documents for all electronic media for the Electronic Data Management System EDMS , its electronic filing components and I-Files
• Computer Language/Software Microsoft Office Suite, Windows 2000 XP, EXCEL, ACCESS, WORD, Oracle

Confidential

• Programming and support on IBM MVS mainframe for a national group of Department Stores. My responsibilities included system analysis, maintenance, new development, testing, online and batch support for the Legacy Employee Management System, which supported over 403 stores in 33 states and Corporate Management. Established unit and integration testing plans and device application deployment plans to include data migration efforts as required. Provided programming and guidance to computer programmers to assist in troubleshooting/supporting code, to include fixing problems / coding for system enhancements
• Computer Language / Software - COBOL, COBOL II, CICS, Intertest, Datacom, ENDEVOR, EASYTRIEVE, MVS JCL, WORD, EXCEL, Lotus Notes, FILE-AID, ABEND-AID, Roscoe, XPEDITER and CONTROL M

Confidential

• Contract programming and support on IBM VSE mainframe for an insurance provider. My responsibility included maintenance and production support for the Legacy Billing system.
• Computer Language / Software - COBOL, COBOL II, CICS, EASYTRIEVE PLUS, JCL, EXCEL, WORD, Lotus Notes, Dominion, M4SP

Confidential

• Contract programming and support on IBM MVS mainframe for an international food retailer. Responsibilities included maintenance and production support for existing Legacy application systems, while working on new corporate systems under development. Provided unit, integration, and acceptance testing plans and tested programs and application as required Provided guidance to computer programmers to assist in troubleshooting/supporting code, to include fixing problems with existing code Legacy applications include Corporate Support, Marketing, Supply Chain, and Retail Operations for more than 1000 stores in the United States for five operating companies.
• Computer Language/Software - COBOL, COBOL II, CICS, ADABAS, ENDEVOR, EASYTRIEVE, MVS JCL, EXCEL, Lotus Notes, FILE-AID, ABEND-AID, XPEDITER, and CONTROL M/D/V products.

Confidential

• Work responsibilities included leadership and support roles for COBOL conversion, coding, and remediation in the Phase III portion of the Year 2000 Remediation Project. Enhanced team member's skills in utilizing remediation and test tools for support of the client's applications, and provided senior level support for team leads and Programmer Analysts. Provided unit, integration, acceptance, and end-to end testing for programs and application also provided deployment plans to include data migration efforts as required Provided guidance to computer programmers to assist in troubleshooting/supporting code.
• Computer Languages / Software - COBOL and CICS/VS Command Level Conversion Aid CCCA , used to convert OS/VS COBOL to COBOL LE/370 the Language Environment 370 Compiler COMPAREX, used for data/text comparison Vantage MDI YR2000 tool, used for date impact analysis COBOL, VSAM, JCL, and IBM Utilities in a MVS mainframe environment for analysis, coding, and remediation of applications for Y2K compliance.

Confidential

• Performed security compliance audits, which included: planning, scheduling, coordinating, and conducting EDP audits / reviews for system security, operational processes and procedures for the DJJ Client Server Network Reviews included statewide facilities, regional / districts offices and headquarters The audit determined the Bureau's compliance to departmental rules, policies, statues, and regulations.
• Computer Languages / Software - Microsoft Visual Basic, Access utilizing Windows NT, Microsoft Office Suite

Confidential

Systems Programming Administrator

• Responsibilities included performance of administrative and technical task. Directed and coordinated the activities of staff and project teams for conversions, Y2K compliance, software upgrades, system enhancements and modifications. Developed technical specifications for hardware and software acquisition and upgrades Developed and maintained technical standards procedures Evaluated new software products to improve productivity and enhance system efficiency Supervised 13 people
• Computer Languages / Software - COBOL, COBOL II, CSP, DB2, VSAM, TSO/ISPF, INFORMIX, Prism, DELPHI, Paradox, Remedy, WordPerfect
• Computer Hardware - IBM 3090, Unisys 2200, Wang VS100, HP K260, K460, T600
• Operating Systems - IBM MVS, CICS, HP-UX 5.4

Confidential

Systems Project Administrator

• FLORIDA was a single stop application system for all benefits. It was comprised of Public Assistance, Medicaid Management, Client Registration, and Child Support. My responsibilities included hands on application and batch support, performance of administrative and technical support while directing and coordinating full life cycle project teams in analysis, design, coding development, testing, implementation, documentation and monitoring of systems across functional areas. My duties included assuring application functionality met all requirements set forth by the customer and user support groups and providing training and implementation support for new systems. Establish unit, integration, and acceptance test plans / testing for programs / applications Supervised 4 people directly, with various project teams consisting of up to 25 people
• System Modules
• Application Entry, Florida Medicaid Management Information System, Standard Filing Unit, Electronic Data Benefit Calculation, Automatic Budget Calculation, Authorization, Mass Change, Benefit Issuance/Recovery, Caseload Management, Comprehensive Scheduling, Client Notices, Reporting, Quality Assurance, and History Maintenance.
• Computer Languages/Software - COBOL, COBOL II, EASYTRIEVE, Telon, IMS DB/DC, DB2, SQL, VSAM, MVS JCL, IMS Xpert, TSO/ISPF, PANAPT, FILE-AID, ABEND-AID, Info-Manager, DLT/0, BTS, XPEDITER, Trained on PC Development tools utilizing MICRO-FOCUS, Microsoft Office Suite WORD, EXCEL, MS Projects, LOTUS Notes, CC Mail.
• Computer Hardware - IBM 3090, IBM 9000/9021, laptops, PC's
• Operating Systems - IBM MVS/ESA/IMS/DB2, DOS

Confidential

Systems Project Analyst

Responsibilities included full life cycle application and batch support for several modules provided system analysis, program maintenance, coding development, and testing modules for functionality and accuracy with the customer provided estimates of resources for tasks, modifications, enhancements, or projects. Responsible for primary interface with customer to identify, test, and resolve customer's problems or concerns. Supervised 5 people directly Established unit, integration, and acceptance test plans / testing for programs and applications

System Modules

• Application Entry, Florida Medicaid Management Information System, Comprehensive Scheduling, Caseload Management, Quality Assurance, History Maintenance, and Reporting
• Computer Languages/Software - COBOL, COBOL II, EASYTRIEVE, Telon, IMS DB/DC, DB2, SQL, VSAM,
• MVS JCL, IMS Xpert, TSO/ISPF, PANAPT, FILE-AID, ABEND-AID, Info-Manager, DLT/0, BTS, XPEDITER, Microsoft Office Suite, WORD, EXCEL, MS Projects, CC Mail
• Computer Hardware - IBM 3090, IBM 9000/9021, laptops, PC's Operating Systems - IBM MVS/ESA/IMS/DB2, DOS

Confidential

Computer Programmer Analyst II

• Responsibilities included system analysis, design, and development of administrative software and various tax audit applications. Coordinated a programming team for development, coding and testing applications provided maintenance on existing applications, installed software, and provided training for customers
• Computer Languages/Software SMART Integrated Package consisting of Database, Word Processor, Spreadsheet, and Communication

Confidential

• Responsibilities include system and application support for the Launch Processing System LPS . Investigated, troubleshot, isolated and resolved hardware and software problems through analysis of memory dumps, system errors, and failure trend analysis for real time anomalies within the distributed computer network for system software and computer hardware. Provided technical consulting and troubleshooting of communication network problems, between the major subsystems of the Launch Processing System, front-end processors, and the shuttle's on-board computers for fault isolations Developed, tested, and documented software enhancements Supervised up to 5 people
• Computer Language: COBOL, Assembler, GOAL, FORTRAN, TSO/ISPF, INFO-MANAGER
• Computer Hardware: IBM 370, ModComp II/45, Honeywell 6680, VAX 11/70, HP-1000

Confidential

• Provided supervisory support, technical consulting and troubleshooting data acquisition and communications network problems, between the major subsystems of the Launch Processing System, front end processors, and the shuttle's on-board computers for fault isolation. Developed requirement specifications for software enhancements and systems software utilities, also tested, verified, and documented enhancements supervised up to 12 people
• Computer Languages: COBOL, Assembler, GOAL, FORTRAN, TSO/ISPF, INFO-Manager
• Computer Hardware: IBM 370, ModComp II/45, Honeywell 66/80, VAX 11/70, HP-1000

Tallahassee Federal Savings and Loans Association

Confidential

• Responsibilities: Performed operational support of NCR Century Loan Savings System. Scheduled daily on-line and batch production, and initiated hardware/software work efforts in resolving problems. Performed programming modifications and enhancements to existing programs in the CLASS SYSTEM Supervised up to 2 people
• Computer Languages/ Software: COBOL, NEAT/3 Computer Hardware: NCR Century 200

Confidential

• Responsibilities: Operated computers for test and production runs of hospital business applications. Provided master console operational support for hardware and software conversion from NCR to Burroughs computers.
• Computer Languages/ Software: COBOL, NEAT/3 Computer Hardware: NCR Century 200, Burroughs 2500/3500

Confidential

• Responsibilities: Customer Service and Accounting exposure, along with computer operations for production of business applications.
• Computer Languages/ Software: COBOL, NEAT/3 Computer Hardware: NCR Century 100