Telecommunications Support Resume Profile

Summary

A quality-driven information technology professional, with more than 5 years of hands-on experience as a Network Administrator. Comfortable operating on a wide range of Microsoft ,Cisco and proprietary platforms with proactive insight for identifying and resolving critical system and network issues. A true professional with a passion for technology and knowledge.

Technical Skills Certification:

Operating Systems: Cisco IOS 15.1/12.4/12.0/11.3,Linux,Windows 7/Vista/ XP/ 2000/Win 95/98, Dos 5/6
Protocols: TCP/IP, IPX, HDLC, PPP, Fast Ethernet, Token Ring, SMTP/POP3, FTP, Telnet, SNMP, DHCP, DNS, NAT, Frame relay, ATM, OSPF, RIPv2, EIGRP, BGP,EIGRP load balancing , ACL basic ASA NAT configuration, IPSec, VoIP.
Enterprise Tools: Microsoft Office Microsoft Project, Microsoft Power Point, Microsoft Visio, Access, Excel, Symantec Ghost, Norton Antivirus Enterprise, TFTP Server, Xmodem, PC Anywhere, Virtual box, Citrix, Wireshark, ProComm Plus, SolarWinds.
Cisco Routers: 2600, 2800, 2900 3700, 3800, 3900, 6500 and
Switches: L2: 2950,2960 L3:3550,3560,3750,4500,6500,7000
3750, 3550, 2950, 6500 series.
Servers: IBM, Dell PowerEdge and HP Proliant series, Active Directory, FTP, administration, terminal server administration, group policy, NTFS file system. Creating and managing user accounts in Windows domain, Windows NT, Server 2003, 2008, Novell 3/4, NDS.
LAN/WAN design and implementation using Cisco equipment.
Installing and configuring wireless controllers, LANs 802.11a/b/g/n, Access points, WEP/WPA/WPA2.
SolarWinds, Splunk, Orion, Wireshark
HVAC automation software - Siemens Insight Software, Honeywell, Auto Matrix, LONWorks
Installing, configuring, and maintaining videoconferencing equipment.

Professional Experience

Confidential

Engineer Associate

Provision Customer Switch configure Gigabit Ethernet port and VLANs for installs in conjunction with the NOC team.
Maintain spare equipment inventories, consumables and asset recovery via TW telecom's materials inventory system RFID .
Orchestrate equipment deliveries for daily installs and projects by communicating across cross functional groups.
Ensure the accuracy of the inventory and have the ability to maintain the required levels for the field.

Confidential

System Administrator

Planned, designed, and arranged the network layout, as well as get the materials--coaxial and fiber-optic cable, copper wire and network adapters. Updated documentation and diagrams after implementation and changes.
Monitored LAN functions and responded to alarms surveillance and resolved hardware and network related problems.
Installed, configure and changed network VLANs configured port security, router-on-a stick, configured sub-interfaces, trunking and VTP to Cisco routers and switches according to the client's requirement.
Respond and troubleshoot RIPv2, With EIGRP I did load balancing, route filtering and route summarization and configure stub routers. Configured BGP tunnels at a beginner stage.
DNS assigned names/ID and Configured NAT,

Confidential

Network Administrator

Performed and adhered to SLA tasks and scheduled assignments to ensure optimal automation system is operating and efficiently. Tested and verified system readings.
Monitored LAN / VLAN functions and maintained / configured as required.
Arranged and configured PC workstations, user interfaces, data servers, IP Networking devices, protocols, routers, switches, mass storage devices and hubs and confirmed efficient network performance.
Utilized the Siemens proprietary system application I was able to control critical areas such as laboratories, clean rooms and operating suites within precise operating parameters.
Used Site-Wide Licensing solutions to cost effectively add multiple System client workstations.
Updated DNS and firewall.

Confidential

IT Analyst

Installed and upgraded Windows OS, applications, and entered new-hire and updated employees' information in database.
Replaced and upgraded hardware and software for employees as instructed
Managed vendors, carriers and coordinated inventory and accountability of equipment.

Confidential

Telecommunications Support

Proactively conduct network management, perform log analysis, performance and capacity management. I reported flags, troubleshoot and resolve LAN and WAN issues.
Utilized diagnostic and monitoring tools as required, SolarWinds and Wireshark.
Managed vendors, carriers and coordinated inventory and accountability of equipment.
Worked with and summarized subnets with RIP and RIPv2 conducted load sharing with EIGRP in MPLS

Confidential

Telecommunications Operator Soldier

Installed, operated, and performed unit level maintenance in telecommunications centers.
Operated automated message switches and strategic telecommunications centers using system command consoles, computer terminals, processors, magnetic tape units, disk packs, tape readers, visual display units, facsimile, and associated COMSEC devices.

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