Career objective

Seeking a challenging position as a Lead Performance Analyst/Tester in a professionally growth oriented enterprise level Organization that would utilize my experience, education and technical skills.

Summary

• Performance testing with over 12 years of industry experience in Web based applications and Client-Server in enterprise to mid-level organizations - Testing Methodologies and System life cycle, testing analyzing, report generation technical writing and documentation - HP Suite- Performance Center, LoadRunner, SiteScope, , Uptime, Toad, IBM RPT, QALoad, QTP, HTML, Java Script, Clarify,J2EE, .Net, Oracle, MS SQL, Sybase, DB2, Windows NT / Windows Servers 2008, Windows XP and Unix environment.
• Infrastructure upgrades performance testing for bottle necks to help tuning.
• Expertise in performance testing approaches/strategies and plans for Enterprise-wide environments and executing load, stress, capacity and endurance tests
• Infrastructure performance/Tuning Monitoring the components of the infrastructure for the SUT.MTS, IIS, WebLogic, WebSphere. DB-Oracle, SQL servers and Load Balancers.
• Experienced industries- Telecomm, SW Development, Banking, Financial and Insurance.
• Team player with excellent communication and writing skills.
• Good Analytical and Logical abilities.
• Technical skill Database : Oracle, SQL Server, Sybase, DB2, Postgres
• Programming Languages : Java, Clear Basic, PL/SQL,
• C, HTML, XML
• Software : Clarify, Visual Basic, MSOffice
• Developer 2000, Amdocs, RPT, SQL, CRM Siebel/Clarify
• QALoad, LoadRunner, PC SiteScope, TD/QualityCentre,
• Uptime, BMC Patrol,IntroScope ClearQuest,Topaz.
• Operating Systems : UNIX, Windows NT,
• Windows 2000 / XP, Windows 7, Mac.
• Web Servers : WebLogic, WebSphere, MS IIS,
• Tomcat, Geronimo

.Professional Experience

Confidential

Lead. Performance test

Description: Shoppers Drug Mart Corporation is Canada's largest retail pharmacy chain, and it has its headquarters in North York, Toronto, Ontario. It has more than 1,241 stores operating under the names Shoppers Drug Mart in nine provinces and two territories.

Responsibilities:

• Developing performance test Strategy and plan for overall application testing.
• Working with the business teams for the work flow and load characteristics of the users to create different performance test scenarios.
• Work with infrastructure groups in requesting and implementing hard ware and software.
• Leading and supporting for Performance test team for all the performance related activities.
• Analyzing the performance test results from IntroScope, NMON logs for pinpointing/resolving the possible issue
• Working with technical teams Development, Environment DB and QA teams for performance related issue resolutions.
• Publish and discuss the test reports with the higher management and application support technical teams for reviews on go-no-go decisions.

Environment: HP PC LR 11.5 IntroScope, UNIX, NMON, Java, Struts/Swing, Batch, QC, SQL, Oracle,WebSphere, J2EE, WebServices, SoapUI,

Confidential

Sr. Performance test lead

Description: Bank of America Merrill Lynch is the corporate and investment banking division of Bank of America. It provides services in mergers and acquisitions, equity and debt capital markets, lending, trading, risk management, research, and liquidity and payments management. It was formed through the combination of the corporate and investment banking activities of Bank of America and Merrill Lynch following the acquisition of the latter by the former in January 2009.

Responsibilities:

• Set up/manage the PCOE performance center of excellence on the enterprise level.
• Performance Testing/Supporting the futuristic growth of the existing financial applications that were being integrated into one single application.
• Working with the business teams for the work flow and load characteristics of the users to create different performance test scenarios.
• Work with infrastructure groups in requesting and implementing hard ware and software.
• Leading and supporting for Performance team for all the performance related activities.
• Leading/Managing the On/Offshore teams based - Canada, USA and India.
• Test planning and strategizing the projects for performance testing with in the project timelines
• Analyzing the performance test results from IntroScope, NMON logs for pinpointing/resolving the possible issue
• Working with technical teams Development, Environment DB and QA teams for performance related issue resolutions.
• Publish and discuss the test reports with the higher management and application support technical teams for reviews on go-no-go decisions.

Environment: HP PC LR 11.x, SiteScope, IntroScope, UNIX, NMON, Java, Batch , QC, SQL, Oracle,DB2,WebSphere, J2EE, WebServices, SoapUI,

Confidential

QA NFR test lead

Description: Established in 1852, is one of the top 5 financial institution in North America

That has grown through a series of mergers.

Responsibilities:

• Working with the different teams Architect, development, business teams and QA teams for the architectural design, work flow, load characteristics and application functional flow to create different NFT and UAT test strategy and scenarios.
• Coordinating with technical teams for component based failure test scenarios.
• Leading the NFT team for all the testing related activities.
• Regression and UAT test coordination.
• Managing/scheduling with on and offshore application teams based in Canada, USA, and India.
• Test planning the projects for NFT and UAT testing with in the project timelines.

Environment: HP QC, IntroScope, UNIX, Java, Spring batch, SQL, Oracle, DB2,WebSphere, J2EE,

Confidential

Sr.Performance test lead

Description: Established in 1817 as Bank of Montreal, BMO Financial Group is a highly diversified financial services organization. With total assets of 526 billion, and more than 46,000 employees, BMO provides a broad range of retail banking, wealth management and investment banking products and solutions.

Responsibilities:

• Set up/manage the PCOE performance center of excellence on the enterprise level.
• Testing/Supporting the futuristic growth of the new financial institution acquisitions by BMO Harris and M I banks, USA for their application performance.
• Working with the business teams for the work flow and load characteristics of the users to create different performance test scenarios.
• Leading and supporting for Performance team for all the performance related activities.
• Work with infrastructure groups in requesting and implementing hard ware and software.
• Managing/scheduling with On/Offshore teams based in Canada, USA, Belgium and India.
• Test planning and strategizing the projects for performance testing with in the project timelines
• Analyzing the performance test results from IntroScope, NMON logs for pinpointing/resolving the possible issue
• Working with technical Development, Environment and DB team for performance issue resolutions.
• Publish and discuss the test reports with the higher management and application support technical teams for reviews on go-no-go decisions.

Environment: HP PC LR 11.x, SiteScope, IntroScope, Java,UNIX,NMON, batch, Soap UI, QC, SQL, Oracle,DB2,WebSphere, J2EE, WebServices, SoapUI.

Confidential

Performance test Specialist

Description: Symcor is one of North America's leading financial processing services providers, supporting major banks and retail and telecommunications companies in Canada, as well as large-scale financial institutions in the U.S. Their business is dedicated in providing outsourced services.

Responsibilities:

• Setting up/managing the HP suite of tools and performance test machines and servers.
• Performance test strategies and planning
• Managing/scheduling the off shore performance teams.
• Managing the environment for the test windows
• Vendor support for performance testing the applications
• Test planning a and strategizing the projects for performance testing
• Publishing and discuss the test report with the management and technical teams for reviews
• Working with the business teams for the work flow to create a performance test scenarios.

Environment: HP Suite LoadRunner 11.x, SiteScope, Diagnostics SQL, Soap UI, XML, WebServices,Oracle 10i, Postgres, DB2, Geronimo,J2EE, IIS, DB2, WebServices, Visio.

Confidential

Senior Performance Analyst

Description: One of the largest property and casualty insurance companies in Canada. With the Group's more than 2,000 employees providing quality home, automobile and commercial insurance products to more than one million policyholders across Canada

Responsibilities:

• Assessing and planning for the Auto Energie upgrade project, on the application and its underlying technologies for performance testing and analysis.
• Helped in fine tuning the bottle necks for the performance test environment
• Managing the environment for the test windows
• Test planning and developing test scripts
• Work with performance test team in addressing the work schedules.
• Managing the performance test data updating and cleaning
• Publishing the test report for the management and technical teams for reviews and updates
• Working with the business teams for the work flow to create a performance test scenario.

Environment: HP Suite LoadRunner, SiteScope , JPA, Oracle 10i, J2EE,Win 2008 server, CICS, DB2, Visio, WebSphere, Mainframes

Confidential

Senior Performance Analyst

Description: Morneau Sobeco Income Fund is the largest Canadian-based HR Services company. The firm delivers solutions to improve the financial security, health and productivity of our client organizations and their people. It services to over 6,000 organizations in Canada, the United States and around the globe

Responsibilities:

• Design/develop the performance test scripts and scenarios
• Helped fine tuning the bottle necks for the system under test MTS, SQL
• Coordinating with the environment management for the test windows
• Coordinating with test team in addressing the work schedules.
• Managing the performance test data updating and cleaning
• Publishing the test report for the management and technical teams for reviews and updates.
• Performance test documentation and technical writing

Environment: HP Suite LoadRunner , VB, .net, Win2003 server, MTS, SQL Server

Confidential

Sr. Performance Consultant

Description: Toronto Hydro Corporation distributes electricity to residential, commercial and industrial customers across the city. Established in 1911, Toronto Hydro is wholly owned by the City of Toronto and is one of the largest electricity distribution utilities in Canada.

Projects: BI-EMRT

Responsibilities:

• Responsible for creating performance test strategy and plan
• Mentoring team in all the aspects of performance testing
• Created weekly walk through meetings with technical and management teams.
• Helped fine tuning the bottle necks for the system under test.
• Coordinating with the environment management for the test windows
• Managing the performance test data
• Publishing the test report for the management and technical teams.
• Environnent: HP Suite LoadRunner , Java, Apache Tomcat, Win2003 server,
• UNIX, SAP-BI
• Power Corporation of Canada

Confidential

Lead Performance Analyst

Description: Power Corporation Canada is a diversified international management and holding company with interests in the financial services industry in North America and Europe. Through affiliates, Power Corporation of Canada holds diversified industrial interests in Europe and China.

Responsibilities:

• Created performance test strategies and plans in accordance with risk analysis assessment and SLA's
• worked closely with the Test Coordinator to see the applied testing methodologies and processes are project and industry compliant.
• Adherence the whole testing process towards the organization mandatory QA methodologies.
• Mentored the QA/performance test team with their individual tasks test planning, test script creation/maintenance, data pools creation/maintenance, result analysis and report creation.
• Capacity planning and test the system with projected future growth.
• Maintained the test environments and configurations.
• Vendor test support and coordination.
• Analyzing and create performance test reports of the results
• Compared the test results from the different test cycles/with different releases to create a comparison report.
• Conduct meetings with Senior Management on a weekly basis to review and update the progress/issues
• Conduct reviews/meetings with management, business and operation teams to review the system architecture and its possible impacts of the performance on the entire system
• Querying/updating the data from the Databases for their data integrity and compliance towards required test data.
• worked on to enhance the creation and maintenance of the data pools

Environment: Rational Performance Tester/Robot, ClearQuest,MS IIS,WebSphere, Oracle 10G, Perfmon,UNIX AIX, IBM TIM/TAM, Windows XP, Java, Eclipse Professional Experience

Confidential

Lead Performance

• Description: Riyad Bank is one of the largest financial institutions in the Middle East, Riyad Bank's palette of banking and investment services including something for just about every customer. This firm offers retail and corporate banking services, including credit cards, mutual fund products, electronic trade financing, treasury services, and financing for the oil, gas, and petrochemical sector. The Riyad Bank network includes around 200 national branches and 600 automated teller machines, as well as international offices in London, Houston, and Singapore.
• The whole of IT implementations and maintenance is managed by the SBM Saudi Business Machines subsidiary of IBM-USA
• UCM - Siebel Universal Customer Master is a comprehensive customer master data application that unifies customer master data across multiple business units and functionally disparate systems, providing a single authoritative source of customer information across the enterprise
• SAS BI - offers standards-based technologies that integrate into multiple enterprise applications, databases, and operating systems. SAS provides a scalable and complete BI environment to an unlimited number of users at different skill levels, and offers a range of functionality from simple reports to advanced analytics.

Responsibilities:

• Conduct reviews/meetings with management, business and operation teams to review the system architecture and its possible impacts of the performance on the entire system
• Suggested/involved in creating a performance test platform/environment required for the testing process.
• Performance test strategies and plans in accordance with risk analysis assessment to the SLA
• Configure and maintain the performance monitoring and the management test tools.
• Assisted in creating monitors on UNIX, WebSphere, Siebel Servers and Oracle.
• Capacity planning and test the system with projected future growth.
• Mentor the performance test team with their individual tasks
• Analyzing and creating performance test reports of the results.
• Enhanced the method of test data creation and maintenance from the concerned Databases.
• Conduct meetings with Senior Management on a regular basis to review and update the progress/issues
• Managing the test windows with different groups for the test Environment

Environment: LoadRunner, SitesScope, BMC Patrol/Performance Predictor, WebSphere, ClearQuest, Siebel Servers, SAS, MQ Series, Apache, Oracle 10G, J2EE,Unix AIX, IIS,MTS,Windows2k/XP, C, Java, VB script,Visio.

Confidential

Sr. / Lead Performance QA Analyst

• Description: TELUS Mobility is a leading Canadian wireless telecommunications provider offering wireless voice, data and Internet services to business and consumer clients via two state-of-the-art digital wireless networks: PCS and Mike. TELUS Mobility is the wireless business unit of TELUS Corporation.
• SmartdeskTop Is an indigenously built web based application to cater the telecom customer requirements of billing, customer info, provisioning, price plans etc...
• It is a complex system which has interfaces to both TELUS and Amdocs API's.
• Knowbility Is a customized telecom billing solution Amdocs product , it handles all the needs for a telecom client from customer info, billing, price plans and provisioning - it is client server based application on tuxedo servers with Oracle as a backend.
• Mercury Intranet web based application developed for CSR's to activate, to allocate price plans and provisioning the wireless customers.
• Apollo Intranet web based application for client and dealer portal to activate, to allocate price plans and provisioning the wireless customers-mainly targeted for TELUS clients and its dealers.
• SSF Subscriber service fee is customized service fee for certain kinds of transactions for the customer it is web services XML based on Java platform, it basically kicks in when certain criteria is met through the activation and maintenance phase of the customer.
• AAA- Is a batch process for billing the customers with roaming partners throughout the North America, the scripts run at periodical intervals which update the billing info.
• Other Applications: TeamCards, WLNP, Provisioning, Gemini.

Responsibilities:

• Install and maintain the performance, monitoring and the management test tools
• Created test strategies, cases and plans in accordance with risk analysis assessment
• Configure the monitors for total system architecture through the web, web application, middleware, and databases with tools as SiteScope and LR controller
• Maintaining the data in Databases required for the consistency of the testing.
• Monitored the systems for workload profiling and capacity planning/required tune ups.
• Configured monitors for UNIX, Tuxedo, WebLogic, and Oracle
• Created test scenarios in accordance with performance requirements
• Mentor the performance test team on the individual tasks
• Develop scripts for web based, Java based, web services, and tuxedo protocols
• Conduct reviews/meetings with developers, business and operation teams to review the application system architecture and its possible impacts on the performance of the application and as well on the entire system
• Analyzing results and creating performance test reports of the results.
• Performance test the applications - pre and post deployments of the new code for the releases to create a baseline for comparison
• Conducted tests for capacity planning test the system with speculated future expansion in view.
• Created short and long term performance test solutions
• Created strategies and plans for test data creation and maintenance
• Created and maintained a communication channel for quick reviews with BA, EM, DBA's, Operations, Business, Users and Stake holders
• Managing test windows for different groups for the Environment
• Create and maintain in an organized method doumentation, test plans, test scripts, test scenarios and test results within the TestDirector/QualityCentre
• Attended workshop sessions conducted by Mercury for their products - LR,QTP, QC, BAC, SiteScope

Environment: LoadRunner, SitesScope, Topaz, HP OpenView, QC, Winrunner, QTP,

Uptime, Visual Studio, SOA, WebLogic, Eclipse, Apache, Amdocs, UNIX, Windows2k/XP, C, Java,J2EE, VBscript, SQL, XML, Oracle, Tuxedo, MQ Series, Citrix, TCP/IP, CSM, Power Builder.

Confidential

Lead QA Tester

• Description: This was the II phase of the project Deployment for other countries Globalization I was mainly responsible for Automating the process of load testing and performance testing of the web based applications for trouble ticketing, billing information and report generation.
• Testing the customized and developed applications to suit the client's requirements for the Clarify web environment user acceptance tests.
• Developed test scripts for automation process.
• Testing to validate screens and functionality of customized forms esp. for the report generation and billing information system.
• Involved in testing the billing system developed in Amdocs.
• Developing test strategies, creating test plans and test cases in accordance with the risk analysis assessment.
• Check the data authenticity for the report generation and graphs.
• Responsible for GUI, regression, integration,
• Performance tested based on the system specifications.
• Latency tested for different locations with clean and cached screens.
• Involved in documentation.

Environment: LoadRunner, Clarify-CeFO 8.0/9.0, Clarify, Oracle 8.x, HTML, Java Script, Amdocs Windows NT/2000, and UNIX.

Confidential

Sr. QA Analyst/Tester

• Description: I was a member of a 20 person migration team that successfully migrated a 15 gigabyte Clarify CeFO 8.0/Sybase database to a Clarify CeFO8.0/Oracle database for a large New York based Telecom. As a member of the Quality Assurance QA group, I was tasked to perform the Performance Load tests to assure the migrated database met or exceeded the performance of the original Sybase Database.
• The migration task entailed porting schema changes, converting custom forms, ClearBasic Code and custom Stored Procedures.
• The effort also involved implementing Tuxedo to provide 1500 users access to a Clarify Web application.
• Developing ,customizing the application for the front and mapping to the back-end schema
• Task Consisted analysis, design, development, QA and also Implementation deployment
• Performance and load tested the application in accord to the system specs.
• Developed test scripts for automation process.
• Developing risk analysis strategies.
• Accomplished this by developing test strategies, test cases and scripts using the QALoad and QARun load testing tools.
• Performed GUI UAT testing for all templates of different modules.
• Created virtual users to simulate user activity against the migrated Oracle database to capture performance metrics and provide the customer with performance analysis reports.
• Designed test strategies and test cases for User acceptance, Integration testing.

Environment: Clarify CeFO 8.0, Clarify, UNIX, Oracle 8.x. Sybase, HTML, Java script, Windows NT/2000, UNIX, QARun, QALoad.

Confidential

Sr. QA Analyst

• Description: Client was telecommunication giant the project was expanding to suit their growing needs of the application for their Clientele, also modifying the present application to cater the expanding business requirements.
• Testing the Customized - developed applications to suit the client's requirements, Particularly on Comm-Center.
• Testing the ClearBasic code to validate screens and functionality of customized forms.
• Developing test cases and modifying existing test plans and test cases for user acceptance tests, Integration tests.
• Checking schema changes in accord to the customizations.
• Up gradation check of data base to Oracle 8.x
• Involved in documentation and testing of the project for its functionality, UAT, Integration tests.

Environment: Clarify CeFO 8.0, Clarify, UNIX, Oracle 8.x, Windows NT/2000, Rational Suite.

Interim Technologies Consultant

Confidential

QA Tester/ Developer

• Description: ServiceWare is a leading provider of Web-based knowledge management solutions for customer service and support. ServiceWare's eService Suite software empowers organizations to deliver superior service, while reducing support costs. Powered by MindSync, a patented self-learning search technology, eService Suite enables businesses to develop and manage a repository of knowledge to effectively answer inquiries over the Web and in the call center is a leading provider of knowledge management software that enables support organizations to quickly capture, optimize and create their own customizable Knowledge-Paks knowledge bases and provide real-time access to all the features and content in their Knowledge-Paks via the Web.
• Multi-Platform testing - Developed and Tested the KPA against different databases as Oracle 7.x, SQL 6.0, 7.0, MS Access and as well different OS/Windows NT/95/98, MAC - for their functionality and user interface.
• Evaluated the Rational automated tools for functional testing.
• Browser Compatibility testing - Planned and Tested against different browsers IE 3.0,4.0, 5.0- Netscape3.x, 4.x, AOL for their functionality, templates.
• Tested both packages with a combination of different software on the same workstation to see the behavioral changes.
• Responsible for System integration testing for all modules of the application
• Tested the application compatibility on MAC systems.
• Tested GUI, UAT, integration, performance, stress and functionality based on the system specifications.
• Developed test cases and test scripts.
• Responsible for modifying the test plans and test cases where ever required to suit the new builds enhancements and also checking on the compatibility and feasibility of adopting automated testing tools to test these products Rational Test Studio .

Environment: Visual Basic 4.0/5.0,COM/DCOM, SQL /Oracle, DB2 HTML, ASP, Windows NT/95/98/ and, Rational Suite,-Robot, Manager, Unified Process.