Professional Summary

• 20 years experience as an IT professional spanning the following
• Administering, supporting, and engineering Microsoft Windows servers and networking environments on Windows 2012, 2008, 03, 2K, and NT
• Powershell automation of SQL, Active Directory, and administrative tasks
• Supporting and administering SQL server
• Administering, supporting and engineering Microsoft Exchange 2010, and 2003 messaging systems and Blackberry mobile.
• Active Directory Group policies, and Windows security
• PowerShell scripting for auditing and editing objects and accounts.
• Windows network services, DHCP, DNS
• Data backup and recovery,
• Windows desktop environments.
• IIS administration and change control.
• TCP/IP Routing
• Firewalls and network security
• My areas of expertise include Exchange 2010, 2003, messaging systems, Windows 2008, 2003, Group Policy, and Domain administration. I have been responsible for engineering, and managing, DNS, DHCP, WINS, VPN, and routing solutions. I have experience managing IIS including authentication methods, security, web application change control and management. I have a very basic working knowledge of Linux and UNIX.

Professional Experience

Position Title Systems Administrator, Enterprise System management

Responsibility Summary:

• Develop PowerShell scripts as requested by Systems Administrators and Engineers for automation, and gathering information from Active Directory, SQL, and internal web applications.
• Web Administrator, developer for internal web sites and applications using ASP pages, VBScript, and SQL Server running on Microsoft IIS.
• SQL database administration and support to support Powershell, and web based data collections
• Configuration and administration of IIS 7 for engineering and deployment of intranet sites.

Confidential

Position Title Provisioning and Certification Services - Active Directory

Enterprise Access Management

Responsibility Summary:

• Windows 2008 Active Directory domain access provisioning, and resource management
• PowerShell scripts as requested to audit resource access, make automated account and resource changes on Windows 2008/2012 servers and Active Directory.
• Contact System Administrators responsible for servers to remediate user access to server, and resources.
• Use web based tools to pull security reports on groups and resources.

Confidential

Position Title Exchange 2007 /2010 Administrator, Systems Administrator level II

Responsibility Summary:

• Exchange 2010 Administration, and Engineering
• Plan and execute Exchange 2007 to Exchange 2010 migration.
• PowerShell scripts as requested to audit resource access
• Windows 2008 Administration, including account management, group policy, security, file shares, printers, and DFS.
• Network router ACS configuration as it pertained to Messaging systems, and mail flow through the network and DMZ devices.
• Windows 2008/2012 network services
• Powershell scripting
• Windows 2008/2012 Active Directory domain access provisioning, and resource management
• Windows 2008 Clustering services
• Work with Application Anyalist to resolve issues with financial and customer facing apps.
• Day to day operations of backup, and virus scanning solutions.

Confidential

Position Title Systems Administrator level II

Responsibility Summary: Client Food Lion / Delhaize America

• Level 3 Support engineer for complex enterprise Legacy Exchange 2003 environment, in preparation for 2010 migration.
• Troubleshoot and resolve complex SMTP routing issues between several domains, and messaging systems
• PowerShell scripts to check Active Directory account configurations
• Troubleshoot and help resolve networking issues due to new CISCO network security devices being deployed between SMTP gateways and other resources
• Troubleshoot active directory accounts and policies as they pertain to messaging.
• Serve as technical lead and mentor less technical peers.
• Work with technical staff of business partners, and vendors to ensure dependable messaging systems.
• Support business systems and departments to ensure their messaging needs are met.
• Assist Information Security in running down security issues, and securing messaging systems.
• Thoroughly Document, and demonstrate all engineered support processes.
• Identify problems and recommend resolution for messaging, server, security, and networking issues.

Confidential

Position Title Systems Administrator level II. Exchange Administrator.

Responsibility Summary:

• Engineer, Administer, and support Enterprise Exchange 2010 messaging solution for main hospital and partners.
• Work closely with Network services team, submit request for firewall port and security configurations.
• SQL server database support, and administration as needed for applications, and Sharepoint
• Microsoft Forefront Endpoint Protection deployment and configuration.
• Windows 2008 Active Directory domain access provisioning
• Windows 2008 Network Services, including DNS, DHCP, and network connectivity
• Windows 2008, and 2003 Windows Clustering Services
• Work with Application Analyst to procure and deploy servers, equipment and software for new projects, and upgrading existing solutions.
• Thoroughly Document, and demonstrate all engineered processes, followed by assisting in production roll out.
• Identify and recommend resolution for issues caused environment, and networking configuration.

Confidential

Position Title Systems Engineer, data center resource management

Responsibility Summary

• Respond to request for data center server rack/stack based on required space and resource requirements.
• Inventory, and maintain accurate data on available resources in data centers.
• Create, and maintain accurate Visio diagrams of all racks, and installed devices.

Confidential

Position Title Systems Engineer

Responsibility Summary

• Assist in Novel NDS migration. Understand/learn NDS Migrator tool, and train team members as needed. Complete mock migration.
• Team with Novel GroupWise administrator to migrate Novel GroupWise to Microsoft Exchange.
• Mentor city employees on Microsoft Exchange tasks, and daily operations.
• Analyze, evaluate and recommend changes to IT networks and systems based on a set of business and technical requirements.
• Evaluate associated IT infrastructure components LAN, Servers, routers, bandwidth, security protocols, etc. and recommend ways to accommodate the business request. The recommendations may involve new hardware or changes to existing configuration.
• DNS, evaluate current configuration. Troubleshoot current issues, submit and carry out suggested changes to resolve issues.
• Administer/Engineer as aspects of current Windows environment. Engineer and deploy additional Microsoft network services as needed.
• Manage the upgrade all Netbackup Agents on Windows Servers to current version.
• Manage, engineer, and carry out other Network, server, and projects tasks as needed

Confidential

Position Title Systems Engineer Develop automated installation process for EMC agents for Windows, SUSE, Redhat, AIX, and Solaris platforms.

Responsibility Summary:

• Create UNIX and Linux shell scripts to automate the installation of EMC host agents.
• Document and test EMC Agent scripted installation for Windows hosts
• Assisted EMC Rep with EMC VMWare agent discovery process.
• Document issues with EMC installation and automated packages and assist EMC Rep in reporting to EMC support.
• Diplomatic interaction between departments to accomplish goals
• Thoroughly Document, and demonstrate all engineered processes in test, and lab environments, followed by assisting in production roll out.
• Identify and recommend resolution for issues caused environment, and networking configuration.

Confidential

Position Title Senior Windows, and Exchange Systems Engineer and Administrator

Responsibility Summary:

• Senior Exchange 2003 Systems engineer and administrator. Troubleshoot and resolve e-mail delivery issues to include but not limited to SMTP protocol routing, outbound delivery, and inbound virus and spam filtering. Resolve e-mail client server infrastructure connectivity issues. Managed Blackberry Enterprise server and devices.
• CICO Pix firewalls and CISCO Load balancers for Internet Access, ACS, DMZ configuration, and access for customer facing web sites.
• Senior Windows Systems Engineer and Network Administrator. Responsible for all aspects of Windows 2003 Active directory design, administration, migration, troubleshooting and security. Designed and deployed Group Policies to control security, desktop configurations, IE settings, Windows Firewall, Automatic updates, scripts, and custom registry settings.
• Disaster Recovery Engineered, deployed and managed all aspects of disaster recovery using VERITAS Netbackup. Monitored and resolved backup failures.
• IIS administration, and change control: Worked closely with application designers to administer Web servers and facilitate change control.
• Responsible for all aspects of Windows Network services to include DNS, WINS, DHCP, and Routing and Remote access
• Automated Desktop deployment: Deployed, configured and maintained Microsoft Remote installation Services RIS to facilitate fast dependable deployment of desktop images designed for specific departments and job duties.
• Windows 2003 Routing and remote access
• Windows 2003 network services, DHCP, DNS, Wins, routing and remote access
• Blackberry Enterprise Server, and devices

Confidential

Position Title Tier 3 Exchange Support Engineer for Microsoft at Charlotte campus.

Responsibility Summary:

• Senior level, tier 3 Exchange 2003 support engineer.
• Resolve Exchange 2003/2000 and 5.5 issues for Premier contract customers. Worked with many large government and military agencies, as well as many large international corporations.
• Troubleshoot and resolve firewall, and network security issue in the Exchange environment.
• Troubleshoot and resolve issues with Blackberry server integration to the Exchange environment.
• All phases of Outlook Web Access OWA including the IIS backend security, SSL, and authentication methods.
• Resolved IIS authentication, permissions, security, SSL configuration, as it pertains to Outlook Web Access
• Created design and configuration recommendations for Exchange solutions based on customer's needs, hardware and security requirements.
• Diagnose Exchange Server performance issues and make recommendations.
• DNS troubleshooting to resolve e-mail and domain authentication issues
• MPS Reports and various other tools used to collect system configuration information.

Confidential

Position Title Senior Systems Administrator/Engineer

Responsibility Summary

• Senior Exchange 2000 Administrator, Exchange 5.5 to 2000 migration
• Senior Windows Systems Engineer and Network Administrator. Responsible for all aspects of Windows 2000 Active directory design, administration, migration, troubleshooting and security. Designed and deployed Group Policies to control security, desktop configurations, IE settings, Windows Firewall, Automatic updates, scripts, and custom registry settings.
• CISCO router configuration and maintenance for network connectivity to 10 remote sites, and 40 dialup retail sites.
• Configured and maintained Windows 2000 network Services DNS, DHCP, and WINS.
• Disaster Recovery Engineered, deployed and managed all aspects of disaster recovery using Veritas BackupExc.
• Microsoft PPTP VPN administration and monitoring.
• Microsoft Internet Security and Acceleration Server ISA , and Watchguard firewall.
• Symantec Antivirus Corporate Edition deployment and maintenance.
• Monitor all event logs, and alerts on servers.
• Desktop support and troubleshooting

Confidential

Position Title Exchange support Engineer

Responsibility Summary

• Novell GroupWise to Exchange Migration team
• Resolve issues with mailbox conversions, and account issues.
• Tier III Exchange server calls from help desk personnel.
• Troubleshoot Exchange client connections issues.
• Run Enterprise backup solutions when primary person is out of town or sick.

Application Summary:

• Windows 2000 Server
• Exchange 2000
• Remote Desktop
• Microsoft Systems Management Server

Confidential

Position Title Systems Administrator / Exchange Administrator

Laid off due to position being eliminated

Responsibility Summary:

• Senior level Exchange Administrator
• Windows 2000 Administrator
• Active directory group policies
• HPUX Unix admin
• Check Point Firewall Administrator
• Backups, and disaster recovery using Veritas Netbackup
• IIS 4.0 and 5.0 administrator

Confidential

Position Title Windows 2000/NT domain support engineer / Systems administrator

Contract ended due to staffing cutbacks

Hardware Summary/ Application Summary

• Dell Servers, Compaq Servers
• IIS 4.0 and 5.
• Windows 2000 Server, NT Server.
• Systems back up and disaster recovery. Maintain tape backup devices, and magazine towers.
• Imaging and backup of systems using Norton Ghost
• Symantec Antivirus Corporate Edition
• Responsibility Summary Listed by contract
• Microsoft
• Troubleshooting WINS, DNS, DHCP network services
• Microsoft NT Domain Support Engineer.
• i2 Technologies
• Engineer Windows 2000/NT Domain and Network environments for software engineers to demo product for customers.
• Engineer, and maintain DNS, DHCP, WINS, and all other parts of TCP/IP environment for software engineer's lab, and demo environment.
• Microsoft Internet Information Services 4.0, and 5.0
• Apache Web Server
• Engineer and troubleshoot and maintain desktop environments for software engineers.
• IIS Administration