Technical Summary

Systems:

Windows XP/Vista/7, Server 2K3/2K8R2/2K12, VMware vSphere, Linux

Scripting Languages:

PowerShell, WiseScript, VBscript, Command line

Software/Toolkits:

Microsoft SCCM 2007, Microsoft Deployment Toolkit 2010, VMWare vSphere, Wise Package Studio, Symantec End Point Protection v12.x, Sysinternals Toolset, Lumension Endpoint Security, Symantec Endpoint Encryption, Microsoft Office Suite, MySQL Familiar

Technologies:

DHCP, Active Directory, Distributed File Systems, Group Policy, DNS, Windows Firewall, Print and Document Services, Windows Deployment Services, TCP/IP services, Cisco AAA switch administration, Packet analysis, USGCB/DISA/NIST Standards

Training:

ESXLab VMware vSphere 5.0 with ESXi and vCenter

• SANS Security 579: Virtualization Security Architecture and Design
• Automating Windows Administration with Windows PowerShell 2.0
• Configuring, Managing, and Maintaining Windows Server 2008 Servers
• CompTIA Security

Professional Experience

Confidential

Systems Engineer Infrastructure Engineering February

• Develop PowerShell scripts and tools to automate numerous tasks throughout the department
• Plan out and implement infrastructure upgrades and changes
• Customize Optimize WinPE Images for deployment purposes
• Configure and maintain Windows Server 2003, 2008R2 and 2012 servers in a datacenter environment
• Manage and maintain VMware ESXi 5.x hosts
• Perform maintenance and hardware repairs on HP G5-G8 class servers
• Manage and maintain NTFS file permissions on user home area and shared area file stores.
• Interface on a consistent basis with Networking, Storage and HPC Unix/Linux groups to support and implement upgrades and changes
• Develop custom WiseScript packages to support software deployment throughout the enterprise
• Provide Tier 3 level support and assist in resolution of end user IT related issues using BMC Remedy as a platform for tracking ticket work progress
• Work on site wide operating system upgrades for both client workstation and server OS's
• Use SCCM MDT to create custom deployment task sequences to develop and test Windows Operating System images for forest-wide deployment
• Use SCCM to administer and monitor core site PCs to ensure patching and scheduled jobs are being properly applied
• Act as an I.T. technical point of contact for over 100 remote sites local servers
• Act as primary technical resource for several smaller unclassified lines of business networks
• Act as a mentor to help with technical growth for several individuals within my organization
• Meet regularly with Tier 2 System Administration group members to provide training on upcoming changes occurring on the core domains
• Write and maintain multiple Standard Operating Procedures and Standard Security Configurations for IT work
• Maintain logging of all implementations and changes using a change management system
• Perform server maintenance outside of core working hours when necessary
• Provide off-hour support when the need arises

Sr. Systems Administrator

Confidential

• Provided medium to high level support and assist in resolution of the majority of end user IT related issues for over fifteen-thousand users using a Remedy ticket-based system
• Administration of Active Directory User and Computer objects on several different networks
• Creation and administration of all printers / print-queues via Print servers and DHCP administration
• Redesigned the security configuration for Printers / Multi-Function Devices throughout the Naval Nuclear Propulsion Program and implemented tools to manage these devices
• Provided Network Operation Center support for switch port administration of all networked devices
• Responsible for all automation / scripting projects for the System Administrator Tier 2 team
• Interfaced and collaborated with Distributed Computing groups on diagnosing and resolving issues
• Collaborated with other departments to assist with mass PC deployments
• Provided technical training to new members of the System Administration group
• Developed and acted as Subject Matter Expert SME for System Administrator Standard Operating Procedures SOP's
• Managed and provided support for the Blackberry Enterprise Server as well as end-user Blackberrys

Confidential

Help Desk Analyst

• Helped regression test and roll out the NYS OTDA AFIS system of over 200 desktop units
• Worked closely with the Sr. System Administrator and assisted with completion of the setup and configuration of multiple Windows 2008, SUSE and AIX servers
• Assisted with monitoring and managing the servers' workloads
• Worked with development team on product defects and their resolutions
• Developed scripts for administrative automation purposes
• Remotely supported several hundred users throughout NY State for tier 1 and tier 2 issues
• Created several tools used for administration leading to large savings for the company
• Assisted with the deployment, configuration and maintenance of an asset management solution

Confidential

Computer Technician

• Diagnosed and repaired desktops and laptops for both software and hardware issues such as virus infections, OS corruption and misconfiguration of hardware/software and hardware failure