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Administrator Resume Profile

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SUMMARY OF QUALIFICATIONS:

Experienced and knowledgeable Information Technology Professional seeking to contribute training and acquired skills within a Technical Support and/or Help Desk role. Work well independently, or in a group setting providing all facets of computer support such as troubleshooting, installations, and maintenance. In-depth knowledge and understanding of numerous software packages and operating systems. I'm very certain that my drive, strong work ethic and commitment to learn, will make me the perfect candidate for the position, if given the opportunity.

PROFESSIONAL EXPERIENCE:

Confidential

Jr Administrator

  • Provided computer help desk support via telephone communications with end-users.
  • Performed diagnostics and troubleshooting of system issues, documented help desk tickets/resolutions, and maintained equipment inventory lists. Provide phone support on password resets,PC's, desktops, Email, Software Applications and other related technology systems.

ADDITIONAL INFORMATION:

  • Systems Admin Skills
  • Windows/Unix Administration, Unix , VMware , , Web Services IIS, Apache , Sun Servers, SAN Storage, MySQL
  • Networking Protocols
  • LANs/WANs, TCP/IP, Cisco 2500 and 2600 Routers, Netgear FVS318v3 Firewall Routers, Active Directory Domain Controllers, DNS, VoIP, Wireless/VPN Architecture

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