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Professional Services Consultant Resume

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Downers Grove, IL

PROFESSIONAL SUMMARY:

  • Highly motivated IT professional with 15 plus years of experience providing high - level IT consulting services with teh commitment of client satisfaction and a professional attitude.
  • A proven leader that emphasizes teh “Team” concept and takes pride in being a mentor to peers.
  • Excellent interpersonal and written skills with public speaking experience and company presentations to individuals at all levels of an organization

TECHNICAL SKILLS:

Operating System and Software: Office 365 Microsoft Exchange 2013 Microsoft Exchange 2010 Microsoft Exchange 2007 Microsoft Exchange 2003 Microsoft Exchange 2000 Microsoft Exchange 5.5 Windows Active Directory 2012/2008/2003/2000 Windows NT 3.51/4.0 Windows NT Terminal Server 4.0/2000

Hardware: LeftHand Networks ISCI SANS Compaq/HP Proliant Servers IBM Netfinity 5500 and 7000 servers Dell PowerEdge Servers Symantec 8260 Anti - Spam Appliance Xiotech Storage Area Networks Cisco 5000 series Pix Firewall SonicWall Systems Firewall Desktops Laptops

PROFESSIONAL EXPERIENCE:

Confidential, Downers Grove, Il

Professional Services Consultant

Responsibilities:

  • Designed and deployed advanced Microsoft solutions for Logicalis clients, which included Microsoft Exchange, Active Directory and Cloud Technologies such as, Office 365 and Azure. In addition, me provided third level support of Microsoft products such as Active Directory 2003/2008/2012, Office 365 and Exchange 2007/2010/2013/2016.
  • Performed cutover migration of Logicalis’ client from Office 365 Tenant to another Office 365 tenant utilizing MigrationWiz mailbox migration tool Installed and configured Azure AD Connect server to synchronize Active Directory users and groups with Office 365 Installed and configured Exchange 2016 server as a Hybrid server for mailbox management Migrated Archive mailboxes from utilizing MigrationWiz archive mailbox migration tool Migrated Parent company from Google Mail to Office 365 tenant utilizing MigrationWiz tool
  • Migrated Logicalis’ client from Exchange 2010 to Office 365 Setup Exchange 2010 and Office 365 in a Hybrid mode using Exchange 2013 as Hybrid server Setup clients Office 365 Tennant domain and verified Domain ownership of clients accepted domains Installed and configured Azure Active Directory Sync server, Web Proxy and Active Directory Federation Server Enabled and configured Exchange Hybrid mode within on premise Exchange 2010 environment and Office 365
  • Migrated Logicalis’ client email platform from Exchange 2007 to Exchange 2013, which entailed enabling co-existence between both Exchange environments Setup CAS servers in a Load Balanced environment utilizing Kemp Load Balancers to load balance SMTP, HTTPS and HTTP services Setup four Mailbox servers and configured two separate Database Availability Groups Created new Mailbox databases on all Exchange 2013 servers within teh DAG environment Setup receive connector to allow relay for internal application servers that needed to send e-mails to external accounts Setup send connector for outbound emails Installed SAN s on all Exchange 2013 CAS servers and Modified Outlook Web App, Outlook Anywhere, Autodiscover, ActiveSync and Web services to reflect teh Exchange 2013 environment Moved Mailboxes from Exchange 2007 to Exchange 2013

Confidential, Chicago IL

Independent Contractor

Responsibilities:

  • Administered Office 365, Exchange 2010, Exchange 2003 E-mail infrastructure and also administered MAAS 360 Mobile Device Management system, Blackberry Enterprise Server for Office 365 and Blackberry Enterprise Server V5.01 Activated mobile devices such as, IPhones, Blackberry and IPAD’s using Mass360 and Blackberry Enterprise server Assisted in migrating users from Exchange 2003 and Exchange 2010 to Office 365 and also provided third level support for Exchange issues
  • Migrated Rising Medical email platform from Exchange 2007 to Exchange 2010 which entailed enabling co-existence between Exchange 2007 and Exchange 2010 that included setup of two CAS/HUB servers and configuring CAS Array with Microsoft Network Load Balance Setup three Mailbox servers, configured Exchange 2010 Database Availability Group and Created new Mailbox Databases on all three servers within teh DAG environment Created receive connector to allow inbound email, setup send connector for outbound emails and setup receive connector to allow relay for internal application servers that needed to send e-mails to external accounts Setup and configured SAN s on both Exchange 2010 Client Access servers, enabled Outlook Anywhere to allow RPC/HTTP and configured Outlook Web Access Moved mailboxes from Exchange 2007 to Exchange 2010
  • Migrated Frankfort School districts email platform from Exchange 2003 to Exchange 2010 which entailed enabling co-existence between Exchange 2003 and Exchange 2010 Setup CAS/HUB on one server and Mailbox on a different server, also created new Mailbox Databases based on departments and different mailbox settings for each department Setup receive connector to allow inbound email, setup send connector for outbound e-mail and setup receive connector to allow relay for internal application servers that needed to send e-mails to external accounts Setup and configured SAN on Exchange 2010 Client Access Servers, enabled and configured Outlook Anywhere to allow RPC/HTTP and enabled and configured Outlook Web Access Moved all mailboxes from Exchange 2003 to Exchange 2010, moved Public Folder tree to Exchange 2010, Deleted Exchange Mailbox store and removed two Exchange 2003 servers from teh Exchange organization
  • Migrated Lincoln Way School Districts email platform from Exchange 2003 to Exchange 2007 Setup 2 Exchange 2007 Client Access/HUB servers with 2 Exchange 2007 Mailbox servers Setup Network Load Balancing between teh two Exchange 2007 Client Access/HUB servers which enhanced Outlook Web Access performance and reliability Setup and configured Outlook Anywhere, Outlook Web Access, Storage Groups and Mailbox Stores on two Exchange 2007 Mailbox Servers Setup and configured SAN on 2 Exchange 2007 Client Access Servers Setup and configured send and receive connectors on HUB server for incoming mail and outgoing mail Installed Exchange 2007 management console on backup server and installed MAPI client on teh Mailbox servers allowing Symantec Backup Exec to do brick level backups Migrated 1100 users from Exchange 2003 to Exchange 2007

Confidential, Arlington, Heights, Il

Manager Network Infrastructure Services/Project Manager

Responsibilities:

  • Managed teh Network Infrastructure Services team that entailed managing seven server administrators and five Nortel infrastructure engineers that also included external consultants and contractors that were brought in for various projects
  • Server Administration: Managed a team of seven server administrators/engineers that maintained 300 plus HP/Compaq servers running Windows and Novell operating systems that supported mission critical applications such as; Windows Active Directory Service Novell Directory Services, Novel file directory structure, GroupWise, Citrix, Legato Networker Enterprise backup, Meditech, Star Hboc and other EMR applications
  • Network Services: Managed a team of five network and security engineers to maintain, design, upgrade and optimize a 6000 node Nortel LAN/WAN and wireless network. This network included 3 major hospital campuses and 20 plus remote locations with a large remote staff/contractor blended work environment.
  • Project Manager/Project Lead Managed and led various projects that included EMC enterprise backup solution, implementation of two Citrix Presentation server 4.0 farms and a Trapeze/Nortel Wireless infrastructure solution utilizing anchored mobility and Microsoft Internet Authentication Server
  • Departmental Budgeting: Worked closely with teh IT Director and other departmental directors within teh various business units to forecast and manage IS technology budget.
  • Vendor and Client Liaison: Developed and maintained vendor relationships that entailed meeting with various vendors such as, but not limited to, EMC, Commvault, Microsoft, HP, Dell and Lefthand Networks. Created Request For Proposals for vendor specific solutions based on project requirements

Confidential, Chicago, Il

Enterprise Architect / Manager

Responsibilities:

  • Designed Microsoft solutions for Confidential clients that entailed developing migration strategy for Windows NT 4.0 to Windows 2003 Active Directory and Exchange 5.5 to
  • Exchange 2003 migrations Managed a Windows NT 4.0 to Active Directory migration and an Exchange 5.5 to Exchange 2003 migration migrating 5000 Exchange 2000 email accounts to Exchange 2003 and gradually retired eight Exchange 2000 mail servers for teh University of Chicago Hospital

Confidential, Oakbrook Terrace, Il

Practice Leader / Enterprise Architect / Senior Systems Engineer

Responsibilities:

  • My roles at Omni Tech were Senior Systems Engineer, Pre/Post-sales support Engineer Enterprise Architect and Practice Leader. me supported our
  • Account Managers by meeting with our clients, architecting a solution for our clients and delivering teh solution to our clients by leading and managing teh projects.
  • In addition, me played a key role in developing our consulting practice by setting up guidelines, procedures and policies. me was very instrumental in being a mentor for all consultants by providing leadership, support, and by developing a career path, which entailed outlining, and paths.

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