Devops Resume

PROFESSIONAL EXPERIENCE

Devops

Confidential

Responsibilities:

Deployed applications to test, stage, and prod environments using pipelines through Github and CircleCi, Gitlab, and Electric Cloud. Helped managed configurations for pipelines through same services.
Created some pipelines for Github to CircleCI
Control - M administrator (includes: creating jobs, managing jobs, managed user permissions and fully managing servers)
Reversed Engineered Sharepoint pages and managed permissions
Updated powershell scripts to automate creating tickets in Target Process
Reversed engineered powershell scripts and converted to Python
Developed python scripts to automate passwords for credit bureaus
Created python scripts to integrate into slackbot notifications
Patching servers (upgrading Tomcat ect).
Created Bash scripts for error handling on Control-M jobs and our password automation.
Python Developer for Team
Set up service accounts for android integration
Set up Salt servers to work with Python and databases (mssql, mysql, postgres)
Managed config files using Salt
Troubleshoot and fix issues with Linux servers (Wildfly)

Jr. Devops SRE

Confidential

Responsibilities:

Created alerts for Applications and backends for AppDynamics
Reviewed alerts and modified them to be more productive
Monitored alerts for Applications and backends
Reviewed logs from Linux Servers related to crashes, crons, and jobs
Restarts on servers and services when needed.
Ensure site is running and alerting before issues arise.
Created URL health checks for applications and backends.
Python health checks for OpsGenie
Moved MySql scripts to health checks in Icinga2
Configured Linux servers to be able to talk to database servers(mssql, mysql, and postgres)
Troubleshoot server outages (Windows and Linux)

IT Onsite Senior Helpdesk

Confidential

Responsibilities:

Corporate office Support users 2000 including all VIPs (CEO, CFO, CIO, ect)
Imaged desktops and laptops (Dell, Lenovo, HP, and Apple)
Built CrucibleWDS server for imaging
Citrix, with Citrix provisioning (server)
Set up agents and VIPs through Active Directory, Lync server, Exchange Server 2010, Aruba VPN, RSA
Set up of agent phone stations through Avaya
Handled standard networking issues punching down network cables to floor switches
Deployed software through SCCM deployment
Created batch scripts based on company needs
Set up and mapping of printers including directory maintenance and set up of printers on print server
Handled termination of employees
On call on weekends trouble shooting VDI boxes overseas
Troubleshoot desktop and laptop issues Windows 7 enterprise, Windows 8.1, Windows 10, and Mac OS X
Troubleshoot work at home users including Lync, Avaya, Cisco VPN and Citrix.
Exchange and VPN setup on Android and iOS
Multiple Buildouts for North Salt Lake Call center (preparation of Hardware and adding machines to the provisioning server/Active Directory).

IT support Analyst

Confidential

Responsibilities:

Support of over 900 onsite users and remote users (Including CEO, CFO, Global VPs, ect)
Imaged machines for different types of roles through SCCM client
Troubleshoot Hardware/Software issues with Desktop/Laptop machines
Set up of Analog and Digital/IP phones for users
Handled networking issues and activation of ports on switch including wireless
Installed varies programs through SCCM and SCCM Wrapper service
Managed new hires including imaging, mirroring AD roles, setting up equipment, ect
Troubleshoot high end conference rooms with Video, Audio, Phone (Cisco and NEC), and Video Conferencing equipment
Created small batch scripts depending on issue
Setup and Manage of Printers network/non network (USB)
Inventory and recycling of equipment
Maintained Digital Signage for welcome boards
Worked CAD admins supporting Engineering programs (AutoCad, Navisworks and Solidworks)
Setup and teardown of equipment for new hires and terminated employees