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Sailpoint Identity Access Management Admin Resume

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SUMMARY

  • Experienced IT professional with an expertise in threats and vulnerabilities, Identity and access management, and Active Directory.
  • Microsoft Certified Network Administrator specializing in architecture, infrastructure, large networks, and security.
  • Proven ability to manage personnel, large projects, diagnose, troubleshoot, and resolve technical problems within strict timelines.
  • I am currently scheduled to take the following exams: Security+, CYSA+

TECHNICAL SKILLS

Operating Systems: Windows 7/8/8.1/10, Linux, Mac OSX, UnixHardware PC, Laptops, Tablets, Printers, Scanners, Cisco Routers and Switches, Virtual Machines, and other mobile devices

Software: PowerShell, and Active Directory, Java, Python.

PROFESSIONAL EXPERIENCE

Confidential

Sailpoint Identity Access Management Admin

Responsibilities:

  • Administered identity and security access and terminations for all Confidential employees.
  • Experienced in “Privilege User Management”.
  • Knowledgeable with SAP/ERP security.
  • Created over 3000 job templates for new employees
  • Maintain compliance within PCI, CPA
  • Experience in using Sailpoint
  • Created onboarding process within Sailpoint.
  • Implemented technical advice to C - Level executives in creating user creation workflows
  • Excellent multi-tasking and establishing priorities skills.
  • Knowledgeable in Active Directory security.
  • Excellent understanding of Governance, Risk and Compliance.
  • In-depth understanding of provisioning and analytic reporting of user access.

Confidential

Identity Access Management Engineer

Responsibilities:

  • Administered identity and security access and terminations for over 35,000 end users based on “Role based”.
  • Consistently met deadlines and requirements for all projects and request.
  • Terminated users from all applications using PowerShell scripting
  • Tracked Terminated users from over 200 applications.
  • Great understanding of NIST Cybersecurity Framework.
  • Experienced with LDAP
  • Implemented technical advice to C-Level executives in creating user creation workflows
  • Created and implemented a termination process.
  • Created offboarding process
  • Excellent understanding of Governance, Risk and Compliance.
  • Extensive training in Saviynt.
  • Involved in Provisioning RBAC Resource Groups in Active Directory and CyberArk Safe
  • Experience using automation such as Saviynt.

Confidential

System Support Specialist

Responsibilities:

  • Installs, maintains, moves, and repairs computer hardware, software, and peripherals; and assists in testing and upgrading new and existing hardware and software
  • Advises users and analyzes user requirements concerning software and the efficient use of information technology systems
  • Maintains the necessary security controls over software and hardware.
  • Coordinates with other staff, departments, officials, agencies, and organizations to complete different troubleshooting problems in a timely manner
  • Troubleshoot over 50 tickets a day

Confidential

Network Firewall Engineer

Responsibilities:

  • Responsible for installing and reconfiguring Cisco Meraki MX65 Cloud Networking and Security router with little to no supervision.
  • Utilized Linux command line to effectively reconfigure IP address and Subnetting.
  • Configured Private “Gmail” account for end user using POP3 and SMTP protocol.
  • Direct Liaison between Cisco and Confidential end users.
  • Effectively communicated with Cisco Bridge team in escalating troubleshooting and resolving it in a timely manner.
  • Maintained daily records of all router installations
  • Conducted end user education on site.
  • Maintained Great Customer Service skills

Confidential

Oracle EBS Software Trainer/Technician

Responsibilities:

  • Installed Oracle software by disk or scripting/PowerShell
  • Trained Various GE locations on operating Oracle software
  • Disabled Windows Firewall on host machines to allow connectivity in the segregated network.
  • Provided PC and Mobile support, diagnosing, troubleshooting and resolving client issues with hardware maintenance, installations and upgrade.
  • Worked with Active Directory to build user network profiles, reset passwords, unlock accounts
  • Provided solutions to problems pertaining to Microsoft Office, SharePoint Services, Client Connect, and Cisco VPN software
  • Built and configured workstations for rollouts
  • Researched and resolved issues in a timely manner in accordance with company standards.
  • Skilled in providing Customer and End-User Help Desk Support. Easily identify and resolve technical issues and concerns
  • Resolved Cisco VPN PC and iPhone issues.
  • Excellent troubleshooting and customer service skills to quickly meet their needs

Confidential

Correctional Sergeant

Responsibilities:

  • Supervised, instructed and train over 200 correctional staff on rules and regulations of security.
  • Managed over 500 correctional inmates including but not limited to “High Profile Inmates”
  • Provided high quality security for organizational staff to include sworn and sworn personal.

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