SUMMARY

• Targeting challenging senior technical/operational assignments to provide expertise gained in teh domains of IT Project Management/Server Management with a growth - oriented organization and ensures top line profitability by making optimum utilization of teh resources
• Qualitative experience of 6 years in UNIX(Solaris) System Administration, Networking, Technical Support and Server Management
• Working on Oracle Super clusters and Exadata servers.
• Expertise in management of entire server operations with experience in setting up /maintaining server networks
• Skilled in teh management of operating system, network and applications with experience in configuring and troubleshooting various issues
• Expertise in performing systems backups, restore procedures, file replications & script management for servers, theirby monitoring servers on proactive basis for service interruption, server performance & backup failures
• Gained knowledge of ITIL concepts- Incident and Change Management (ServiceNow and Remedy 8)
• Knowledge of Server Migration and Decommission, Disaster recovery (DR Test), Bash Shell Scripting, Tape Library and Tape Management Commands and Juke-Box Commands
• Worked on Solaris 8/10/11 upgrades projects and has expertise with SMF utilities, Zone Configuration, ZFS file systems and LDOMs virtualization
• Patching and upgrading Solaris 11 servers along with cell nodes patching in Exadata.
• Capable in managing complete project activities, ensuring timely deliveries as per defined timelines and quality standards
• Proficient in analysing customer & network needs, evaluating end-user requirements, custom designing solutions and troubleshooting for complex information systems management
• An TEMPeffective leader capable in collaborating with teams during teh project, guiding them & enabling knowledge sharing

TECHNICAL SKILLS

Platform: UNIX Sun Solaris, 8, 10, and 11, Basics of RHEL Linux 6,7

Hardware: x86, Sun SPARC Platform Sunfire-T-series, M-series and S7-series, Supercluster.

Sun Tape Library: SL150

Networking: TCP/IP, NFS, FTP, SSH, DNS

Tool: Putty, Legato Networker (Backup Tool), Remedy tool, ServiceNow

PROFESSIONAL EXPERIENCE

Confidential

Solaris Administrator

Responsibilities:

• Working on T-series, M-series, X-series
• Hands on applying Firmware and OS upgrades on M7-8 and T5-8
• Hands on applying patch on Storage cells and IB switches
• Hands on applying QFSDP patch
• Configuring teh SNMP in cell storage servers
• Collecting Sundiag data, Exachk data and ExaWatcher on Oracle Linux Exadata Database Machines and Oracle DB Servers
• Collecting ILOM Snapshot from DB Node, Cell Node and IB Switches
• Creating new zfs appliance storage shared mounts for Supercluster zones
• Good knowledge and Hands on OEM 13c and OpsCenter
• Creating LUN’s and Assign to servers as per client requirement
• Perform OS upgrades on various machines and patches teh Cell nodes.
• Monitoring alerts using ServiceNow ticketing tool and resolving teh issues within predefined SLA.0
• Worked on Change management.

Confidential

UNIX Administrator

Responsibilities:

• Performing day-to-day technical support operations including analysing, troubleshooting and resolving technical problems related to servers
• Providing L2 support to clients on Unix (Solaris/Linux) Servers; working on Escalated Major/Critical incidents
• Building & maintaining servers, documentation & procedures, addressing performance bottlenecks & ensuring maximum server uptime
• Taking regular backup of server data & planning efficient storage, monitoring teh use of network management tools, server tools & advanced troubleshooting skills
• Performing tape cloning activities; troubleshooting problems pertaining to teh server administration, application conflicts and system bugs
• Addressing queries regarding teh information system/software & extending onsite support to teh clients; maintaining directory including security domains, user profiles & other resources on teh network
• Executing server patching; building servers, decommissioning servers, configuring, installing tools, applying patches and transitioning servers to production support
• Configuring Zones and Zones File system for Resource Sharing; maintaining Enterprise Servers and Storages, Operating Systems, Clusters, Storages, File Systems, Databases and Applications and Operations.
• Monitoring user administration by creating, maintaining user’s accounts and groups
• Formatting and partitioning of hard disk; mounting file system and Administrating
• Recording and classifying received incidents and undertaking an immediate effort in order to restore a failed IT Service as quickly as possible
• Assigning unresolved incidents to appropriate Tier 2 Support Group
• Logging all Incident/Service Request details, allocating categorization and prioritization codes
• Keeping users informed about their Incidents’ status at agreed intervals
• Associating incidents with other records (i.e. Incidents, Changes, Problems, Knowledge Articles, Known Errors)
• Verifying resolution with users and resolving Incidents in ITSM tool; escalating major incidents to teh Incident and/or Problem Manager
• Escalating incidents at risk of breaching Service Level Agreement to teh Incident Process Coordinator
• Maintaining file systems; checking and repairing file systems and monitoring file system usage
• Implementing security tools like SETUID, SETGID and STICKY BIT on file system for providing secure access & Access Control List (ACL) for users and groups
• Setting up Password-less autantication between various servers; troubleshooting NFS, FTP, SSH related issue
• Configuring FTP, Telnet and SSH services on teh machine; connecting direct installation and upgrades
• Creating Jumpstart Server and managing file systems; administering Network Printers and System Processes
• Scheduling jobs using CRONTAB & AT utility; managing NIS, NFS and sending mail server
• Maintaining Service Management Facility (SMF) in Solaris; creating ZFS, NFS file systems on Solaris environment; participating in on-call activity to provide 24×7 technical support
• Monitoring alarms using Remedy 8 ticketing tool and resolving teh issues within predefined SLA defined by teh client, creating tickets by using remedy tool