Summary:

• 14+ years oexperience working in Telecom in Optical Transport Network operations and Microwave planning and optimization, with Confidential (ISP), Ericsson Global Services and Confidential (ISP).
• At present working as an Optical Transport Network (SDH/SONET/DWDM) consultant.
• 10+ years of experience in Optical Transport networks (SDH/SONET/DWDM) in network operations (with 9+ years in SDH/SONET, 2+ years in CWDM, 9months in DWDM/SONET).
• Performing end to end provisioning, testing and troubleshooting of circuits. (IP, VPN, Private Leased line / wavelength services).
• 6+ years of experience in Confidential (Network Operation Center) with trouble ticket handling and circuit troubleshooting.
• 4+ years of experience in Transmission Planning & Optimization (2G/3G).
• Prepared Microwave Network Design plans using Visio. and mobile network transport monitoring.
• Knowledge of IP networks.

TECHNICAL SKILLS

• Strong knowledge of optical transport networks (DWDM / SONET / SDH).
• Hands - on experience with EMS/NMS on optical DWDM multiplexers (ADVA, Infinera, Nokia, Ciena, Huawei ) and SDH Multiplexers (ECI and Tejas).
• End to end configuring/ provisioning, testing and troubleshooting on EMS/NMS.
• Testing and troubleshooting on Layer 1 and Layer 2 of OSI model.( Ethernet / SONET 1G,10G, 100G, STM-1/OC3, STM-4/OC-12, STM-16/OC-48, E1/T1)
• Hands-on experience with Ethernet/ E1 testers( performing BERT and RFC testing), configuring Line modems, OTDR, Spectrum analyzer, power meter.
• Basic level troubleshooting on IP port interfaces of Cisco / Alcatel / Juniper routers through putty.
• Acted as L2 support in Confidential performing RCAs and trouble ticket handling.
• Performed mobile network transport monitoring for 2G/3G networks.
• Fetching reports for BSCs/RNCs port/card utilization through BO tools and Moshell.
• Fetching reports for Tellabs router performance through CACTI.
• Prepared DCN design & Plan for Microwave networks.
• Prepared Microwave Network Capacity Design plans using Visio.
• Conversant with MENTUM link planner (MLP) for preparing Microwave Transmission Network Design (HLD/LLD) for new 2G/3G sites augmentation in teh network.
• Prepared Technical Solution document as pre sale support for RFP.
• Proficiency in MS Office and Visio.
• Ability to execute projects collaborating and communicating with globally dispersed teams across different regions (North America, LATAM, EMEA, APAC).
• Ability to lead and train functional and cross functional teams.
• Experience managing field teams from Third party Vendor.
• Strong interpersonal, presentation and communications skills with an ability to interact with Business Units, senior management, cross-functional teams, clients and stakeholders effectively.

PROFESSIONAL EXPERIENCE

Confidential

Optical Transport, SDH/SONET, DWDM consultant

Responsibilities:

• Delivering national and International orders for North America, LATAM, EMEA and APAC regions, maintaining delivery timelines.
• Performing end to end Provisioning, Testing and Troubleshooting of Wave Ethernet leased line services on DWDM Muxes (ADVA, Infinera, ALU, Ciena and Huawei DWDM Muxes via NMS/EMS).
• Performing BERT and RFC testing of GIG/10GIG/100GIG Wave Ethernet and SONET links using VNC viewer.
• Checking router/switch port interface status on Juniper and Alcatel devices via Putty.
• Delivering orders using OSS/BSS tools: OMC, BPM, PTD, XLR, EON, OPS console.
• Providing technical direction to field techs for fiber extensions / connections in teh equipment and connecting test sets at data centers and customer locations.
• Providing technical direction to Customer Care Managers and cross functional teams.
• Testing and troubleshooting with third party providers.

Confidential

Specialist, Team Lead

Job Responsibilities:

• Supervised Transport Network Monitoring and Optimization team (2G & 3G).
• Investigated and resolved network issues raised with trouble tickets as L2 support.
• Managed change requests(CR) in remedy against teh NCIRs(Network Change Implementation Request) received from Ericsson, Spain.
• Managed NCRs(Network Configuration Request) from customer(Yoigo) by coordinating with cross functional teams in Ericsson(spain), Confidential, Core, project, back office teams for National Roaming, ICX and Backbone Leased Lines/Circuits management.
• Pepared monthly NCS(Network Capacity Status) reports using tools like Business Object,Cacti,Moshell,SOEM, etc. and checking port/card utilization for Tellabs/ADMs/BSCs/RNCs etc.
• Managed documentations of all changes/implementations performed in teh network.
• Proposed solution to increase network capacity based on reports generated by monitoring tools like CACTI, BO and back office reports.

Specialist, Team Lead

Confidential

Job Responsibilities:

• Supervised Transmission design, planning and optimization team as a Project Lead.
• Performed requirements gathering and developed implementation plans with clients and planning team.
• Performed Transmission Network Design (HLD/LLD) using MENTUM link planner for new 2G/3G sites requirements based on projections & inputs from customer.
• Performed re-engineering of teh MW network topology to reduce hub sites dependency & strengtaning protection mechanism of teh existing network.
• Provided Equipment estimation for BOQ input.
• Delivered DCN design & Planning for MW networks.
• Delivered Mux planning for fiber networks.
• Proposed fiber rings to strengtan network protection.
• Provided pre-sale support onsite in Dubai. Prepared pre-sale solution document for transmission upgrade of SAUDI ARAMCO’s network. Analysed customer’s requirement in close co-ordination with Local teams in dubai and saudi, prepared teh solution document for upgradation of existing transmission network of SAUDI ARAMCO to cater teh new projected transmission capacity requirements for upgrading teh existing analog telephony system to new IP/MPLS technology.

Sr Engineer

Confidential

Responsibilities:

• Identified and reviewed anomalies in teh existing TRM GIS database.
• Provided MW network topology to facilitate field LOS survey for new MW links.
• Proposed E1 feasibility for RF network expansion.
• Delivered Transmission Network Design (HLD/LLD) using MENTUM link planner for new 2G/3G sites requirements based on projections & inputs from customer.
• Delivered Frequency Planning and Interference analysis for Access and Backbone links.
• Existing Hop capacity upgrade planning to cater 2G/3G requirements as per traffic growth projection maintaining 70% capacity utilization.
• Re-engineered MW network topology to reduce hub sites dependency & strengtaning protection mechanism of teh existing network.

Confidential

Assistant Manager

Job Responsibilities:

• Acted as Technical Service Delivery Lead for eastern region supervising team for delivering leased line services ( IPLC,NPLC, ILL,VPN,MPLS, FR) for corporate customers.
• Performed end to end provisioning, testing and troubleshooting of leased line services (SDH/Ethernet /E1 links) involving optical SDH Muxes(ECI and Tejas), switches and routers.
• Provided technical training to internal teams, cross functional teams and new team members.
• Provided technical direction and guidance to cross functional teams and customer care managers, removing bottlenecks to deliver within timeline.
• Developed and implemented processes to adhere to teh KPIs/SLA for network and circuit uptime.
• Supervised and trained Field Services team (via Third party Vendor) for field installations and testings, involving confirguration of E1 line modems, circuit extensions to customer equipment, connecting and configuring E1/ Ethernet test set.
• Ensured updation of circuit documentations in viznet CRM tool.
• Performed bandwidth upgradations of backbone links (both ONNET and OFFNET via third party provider), coordinating end to end with customer, cross functional teams and with different third party providers through proper change management process to minimize downtime.
• Performed AT(acceptance test) on STM-16 with Acterna testers during new POP installation in coordination with implementation team.

Executive Networks-Corporate Access

Confidential

Job Responsibilities:

• Supervised team as Technical lead for Service Assurance and Service Delivery activities for ER Access Confidential .
• Performed end to end provisioning, testing and troubleshooting of leased line services(SDH/Ethernet /E1 links) involving optical SDH Muxes, switches and routers.
• Handled escalations, performed root cause analysis(RCA) of teh trouble tickets as Level 2 support and taking proactive steps in order to improve teh performance of teh links for better customer satisfaction.
• Improved network performance by re-routing of links and bandwidth optimization.
• Ensured updation of database for all deliveries, including network diagrams and other circuit details.
• Adhered to teh KPIs/SLA for network and circuit uptime.
• Developed and implemented processes to address customer complaints with minimum TAT(Turn around time) .
• Provided technical solution as a support to Sales Team in case of critical deliveries .
• Performed bandwidth upgradations of backbone links coordinating end to end with customer, cross functional teams and with different third party providers.
• Provided technical training to internal and cross functional teams.

Technical Assistant

Confidential

Job Responsibilities:

• Operations and maintenance engineer in Confidential (Network Operations Center).
• Performed customer ticket handling and troubleshooting.
• Performed End to End testing and troubleshooting of leased line services(e.g ILL,IPLC NPLC etc) in optical SDH Muxes, switches and routers.
• Maintained circuit uptime of customers as per SLA.
• Configured line modems or converters and perform end to end link testing by coordinating with local/distant end carriers (like MCI, ATT, sprint etc).
• Managed database updation of all leased circuits.
• Performed Commissioning and Maintenance of point to point Radio links.
• Inspected and maintained satellite carriers.