Objective

Seek a challenging opportunity with an innovative organization.

11/2005 – 10/2009 Confidential,
Tempe, Arizona

• In charge of the build-out, operation, and support for Solid State Networks’ content delivery network. We are co-located in three data centers. Built-out the racks at all three locations. This includes racking all of the equipment: servers, switches, routers, firewalls, and storage devices.
• Planned and migrated rack moves as required by our network needs. Designed, planned, and implemented network growth and scalability.
• Performed 24/7 monitoring and maintenance of the network. The network has over 100 Windows 2003 and 2008serversrunning a variety of services: DNS, DHCP, IIS, Exchange, Active Directory, etc. Migrated the Exchange 2007 hub transport and edge transport servers from Windows Server 2003 x64 to Windows Server 2008 x64.
• Migrated several of company desktops from Windows XP and Vista to Windows 7.
• Manage the hosting operations for Racksys, which is one of the child companies of AXT Holdings.
• IT Manager for the internal technology needs of the companies. Duties as IT Manager include: Budgeting and purchasing all of the hardware, software, and circuits.
• Managed and maintained a multi-site Active Directory forest, Exchange 2007 environment, user desktops,and the Asterisk VOIP phone system.

8/2004 - 10/2005 Confidential,
Arizona

• Responsible for performing quality assurance testing on a variety of products that Netpro offers: ChangeAuditor for Active Directory, Directory Troubleshooter, SecurityManager for Active Directory, and MissionControl for MIIS.
• Quality Assurance lead for the MissionControl for MIIS 2.0 project.
• Used Microsoft Virtual Server extensively as a test bed. Netpro\'s products are based around monitoring Active Directory.

2/2003 - 8/2004 Confidential,
Chandler, AZ

• Designed and built the Windows 2000 Active Directory, I.E: Organizational Units, Security Groups, Users, User Group Policy, and network software distribution.
• Configured and maintain Dell Poweredge servers, Dell PowerVault NAS systems, Dell Optiplex desktops, Dell Precision desktops, and Dell Latitude laptops.
• Setup office Ethernet and Wireless IP networks. Built and maintain the VPN between Chandler and California.
• Configured and maintain Nortel Norstar phone system: main system programming, configuring phone sets, and voice mail.
• Supported the entire office user base: desktop support, server support, phone support, and network support.

12/2001 - 1/2003 Confidential,
AZ

• Responsible for all the daily, monthly, and yearly activities at the store.
• Managed three part-time employees, and employed as many as five during the Holiday season. Responsibilities at the store included: inventory management, profit margin analysis, cash flow management, marketing, employee management, customer service, customer tracking and analysis, competition analysis, new product line development, product placement, and many more small daily activities that are required to run your own business.

9/2000 - 10/2001 Confidential,
AZ

• Responsible for installing and remotely maintaining Aerocast\'s streaming media cache and content delivery servers.
• Set up and give techinical assistance at trade shows. I.E. Western Cable, NAB, Networld Interop. Member of the trial team that determines the wellness and functionality of new Aerocast products. Interface with customers to answer any technical questions they may have, and help them understand the technical benefits of our products.
• Lead field engineer for our Content Delivery Product.
• Travel to datacenter locations and install hardware for our Content Delivery Product.

4/1999 - 9/2000 Confidential,
Portland, OR

• Designed and Implemented Windows NT infrastructure for the Enron Intelligent Network: security, version control, and software design.
• Designed and Implemented Windows Media Services on Windows NT 4.0 for Enron Intelligent Network. Lead design engineer for initial Windows Media Services (Windows NT 4.0) rollout, and continue to support product while in production.
• Built rack designs for large server installations in a data center environment. Traveled to various data centers and performed the installation and configuration of Compaq Windows NT servers. Responsible for supporting entire Windows NT infrastructure.
• Installed and implemented BMC patrol for Windows NT.
• Build and configure a variety of Compaq servers: 6400R’s, 1850R’s, and the 1U Photon unit.
• Support Windows Media Services for trade shows and events where Enron is present.

2/1998 - 4/1999 Confidential,
AZ

• Support approximately 75 users on Windows NT, Windows 95/98, MS Exchange 5.X, and MS Office 97. Configure PC’s for connectivity on a TCP/IP network. Provide telephone support for multiple remote sites. Perform Y2K testing on all hardware components.
• Perform scrubbing procedures related to moving Phoenix desktops to a protected subnet.
• Perform NT administration: resetting passwords, unlocking user accounts, and verifying account status. Assisted in the network migration of several remote sites: planned network design, moved network connections from the unprotected subnet to the protected subnet, racked network equipment: routers, switches, CSU/DSU.

08/2008 MCP – Microsoft Certified Professional

• Certification
• Passed MCP Core Exam 290 – Managing and Maintaining a Windows 2003 Server Environment

12/1993 Barnes Business College, Denver, CO

• Certification

Completed the Barnes Business College core program in Computerized Accounting, and graduated with a 3.2 GPA.

Asterisk VOIP

Firewalls - General

Hardware Troubleshooting

Internet Information Services (IIS)

Ipswitch IMail Server

Monowall

Terminal Services

Cisco IOS

Network Appliance Storage Devices

Network Support and Troubleshooting

Network Design

Network Management

System Administration

Data Center Management

Sonicwall Appliances

TCP/IP

Windows 2000 Professional

Windows 2000 Server

Active Directory

Windows Media Services

Windows NT

Windows Server 2003

Windows Server 2008

Windows Vista

Exchange Server 2007

Linux