SUMMARY:

• IT Staff Management,, and Mentoring
• Strategic IT and Budget Planning
• Enterprise Network Management Solutions Design
• Complex Local and Wide Area Network Design, Implementation, Support
• Network Optimization, Diagnosis and Troubleshooting
• Network and Information Security
• Multi - Vendor Router, Switch, and Firewall Configuration, Deployment & Support

TECHNICAL SKILLS:

Networking: Cisco Switches and Routers, HP, Nortel, Juniper, Citrix NetScaler, Netgear, 3Com.

Protocols: OSI Model, IP routing protocols (RIP, OSPF, BGP), DNS (BIND, MS), LDAP and Active Directory.

Firewalls: Cisco ASA and PIX, Fortinet, CheckPoint, WatchGuard, Sonic Wall, many others.

Storage: EMC Clairion and VNX, EqualLogic, and HP SAN Platforms. iSCSI and Fiber Channel.

Operating Systems: Windows Desktop and Server, all versions. Unix/Linux (HP-UX, Solaris, Red Hat, Ubuntu)

Virtualization: VMWare, Microsoft Hyper-V, Citrix XenServer, Citrix XenApp, Citrix XenDesktop

Wireless: Aruba, Apple, Cisco, Ubiquity

Messaging: All versions Microsoft Exchange Server, Office 365, Sendmail

Management Tools: Kaseya, HP OpenView, Cisco Works, Orion, SNMPc, What s Up, MRTG, Snort, protocol analyzers (WireShark, OmniPeek)

PROFESSIONAL EXPERIENCE:

Confidential, West Chester, PA

Lead Engineer

Responsibilities:

• Designed and managed Adagio’s 24x7x365 hosted cloud infrastructure. Developed complete, custom, and hosted virtual computing environments to fulfill all aspects of client IT needs. This includes fully custom application and server virtualization using Citrix, VMWare and MS Hyper-V, Active Directory, Exchange messaging, data storage, remote access, data backup and recovery.
• Designed hosted cloud infrastructure to be fully redundant and fault tolerant, resulting in 100% uptime of the environment.
• Saved company tens of thousands of dollars in hardware upgrades and man hours by optimizing cloud network topology using improved data routing, filtering, Quality of Service, and data deduplication.
• Lead the managed full-service IT engineering and support services for dozens of on-premise client networks. This involved an extremely wide range of IT technologies over a diverse client base.
• Performed full migrations of clients from existing on-premise IT infrastructures to fully hosted and managed cloud infrastructures, using either Adagio’s custom cloud environment or Office 365. This alleviates the need for clients to maintain IT equipment onsite, and vastly improves operational costs, service uptime, and remote access capability.
• Designed a hosted IT disaster recovery remote site and switchover plan for West Chester University Foundation, capable of maintaining full remote availability of all IT services in the event of on-premise IT systems becoming completely unavailable in the event of a prolonged local outage or disaster.
• 24x7x365 support and engineering services for Temple University Health System and Fox Chase Cancer Center’s vast and critical Citrix implementation.
• Optimized Adagio’s central network management and notification system for monitoring of every client network, allowing for complete proactive support and faster incident response.

Confidential, West Chester, PA

Senior Network Engineer / IT Manager

Responsibilities:

• Planned, managed, and performed 3 Data Center moves, each requiring 100% uptime. Completed on schedule and budget, ultimately saving the company over $100,000 monthly.
• Planned, managed, and performed 2 branch office moves. This required collaborating with the landlords, managing the movers and telecom installers, and ensured all relocated electronic systems were restored and operated properly. These projects saved the company over $50,000 monthly.
• Integrated all remote office networks with the corporate and data center networks via IPSEC VPN to ensure the efficiency of information and system access throughout the entire corporation.
• Developed and implemented a complete VMWare ESX virtual environment. Environment designed to be highly available and fault tolerant, built on multiple ESX hosts, core HP ProCurve switches running VRRP, and dual Equallogic SANs. This solution allowed the conversion of dozens of physical servers into a single, resilient virtual environment.
• Consolidated two dissimilar Windows AD domains into a new, single 2008 Forest. This made administration and function more efficient.
• Built and implemented a new Exchange 2007 environment, integrated all mailboxes from two other lower-version Exchange servers. This consolidated messaging and provided many more messaging features to end-users.
• Developed and implemented a vast proactive network monitoring and notification system. This greatly reduced the time to respond to issues by the proper resources.
• Developed custom customer application portals to their environments, greatly improving and simplifying the customer's user interface and experience with their SaaS applications.

Confidential, New Castle, DE

Senior Network Engineer

Responsibilities:

• Fiber to the Home (FTTH) networks using an optical IP/Ethernet architecture implemented with multiple solutions, such as Alloptic and Marconi PON (Passive Optical Network), Nortel BPS and Passport switches, and Cisco series switches.
• Hybrid Fiber Coaxial (HFC) networks using cable modem technology with Arris and Cisco Cable Modem Termination Systems.
• Point-to-Point Protocol over Ethernet (PPPoE), with RADIUS AAA, implemented over both optical Ethernet and ATM with Redback SMS and Cisco routers.
• Customer E-mail, DNS (BIND), web services (IIS), and management of a vast public IP address architecture.
• Also redesigned and responsible for the corporate Network Operations Center and private wide area network, including the following components:
• Network management solution implemented with tools including Cisco Works 2000, MRTG, and Castle Rock SNMPc.
• Windows Active Directory forest with multiple domains.
• Exchange messaging.
• Data security infrastructure, including Cisco PIX Firewall and Intrusion Detection (IDS), Snort IDS, Microsoft ISA Firewall & VPN, and Nortel Contivity VPN.
• Regular security assessments and virus protection.
• Disaster Recovery planning.
• Management all network engineers, administrators, and support team members.

Confidential, King Of Prussia, PA

Network Systems Consultant

Responsibilities:

• Design, operation, and maintenance of Dupont’s network and performance management solution, including several tools such as HP Open View, Cisco Works, Vital Suite / Enterprise Pro, Netscout WAN and Ethernet probes, Web Trends, EcoScope, and MRTG. Also secured and optimized the SNMP implementation.
• Enforcement of Dupont's Internet usage guidelines, which involved strategically placing network probes to monitor and report on inappropriate use of the company’s electronic services.
• Design of a new remote access solution to serve 5000 remote POTS and ISDN users. Consisted of multiple Cisco AS5300 network access servers and Cisco Secure ACS for TACACS authentication, authorization, and accounting.
• Present network performance, availability, and security data to customer on a routine basis as proof of quality Service Level Agreement adherence.

Confidential, Philadelphia, PA

Network Engineer

Responsibilities:

• Design, management, and support of the wide area network infrastructure, which consisted of an international frame relay WAN serving 5 subsidiary companies, 300 offices, and approximately 5000 employees.
• Planning, design, and installation of an enterprise network management solution consisting of an integrated system of HP Open View, Cisco Works, and MRTG on a Solaris platform.
• Microsoft NT 4.0 administration and support of the enterprise NT multiple-master domain design.
• Executed special engineering projects for CDI, including:
• An 18-month wide area network upgrade project. Redesigned the entire WAN infrastructure to implement OSPF to replace IGRP, implemented contiguous private IP addressing and route summarization.