Systems Manager Resume Profile
OBJECTIVE
- To contribute to your organization's success through the use of exceptional managerial, customer service and team building skills as the MIS Manager, QA Test Engineer, network administrator, database administrator, Exchange administrator, .Net/Web developer or systems analyst.
- core competencies
- Total 15 years in IT characterized in the following areas :
- Have Secret Clearance with DoD awarded on February 10, 2010.
- Competent in Quality Assurance testing, business and system analyst, creating and managing business process requirement documentation modeling systems, process, environment architecture utilizing technical writing skills knowledgeable Systems Life Cycle, System Development Methodology, System Configuration Management and ITIL process.
- Thoroughly understand software engineering and design principles, focusing on four major areas of concern: data, architecture, interfaces and components.
- Proven Microsoft SQL and Oracle Database Administration experience managing multiple databases on large systems monitoring and tuning databases to provide a high availability service managing internal and external MS SQL and ORACLE database security, using VBScript and T-SQL scripting, coding in Gentran for EDI 4010, 4010A1 and 4030.
- Experienced multi-tasking abilities by scheduling and supervising staff, consisting of application programmers, system administrators and network technicians.
- Proven leadership skills such as mentoring less skilled staff, organizing meetings, budgets decided, strategic planning and project management undertaken, goals set, performance monitored, reviews scheduled, etc.
SOFTWARE SKILLS:
- Languages: C/C , SQL, PL/SQL, PERL, JAVA, XML, XHTML, JAVASCRIPT, ASSEMBLY, VB.NET, ASP.NET
- QA Testing: HP LoadRunner, QA Director.
- Avionics / aerospace: DO178B Level A/B/C
- Enterprise Infrastructure Content Management: SharePoint 2007/2010/2013.
- Asset/ Process/Security/Configuration Management: LANDesk Management Suite 7.0, BMC Remedy ARS 3.0
- Web Technology: XSL/XSLT/ XPATH, DHTML, JAVASERVLET, JSP, J2EE, JDBC, ODBC
- Web Services: SOAP, AJAX, ASP
- Virtualization: VMware ESXi, Server and Player , Hyper-V, V-Center and Oracle VM VirtualBox.
- Architectures: J2EE, SOA, Client/Server
- Enterprise Anti-virus: Symantec, McAee, Trend Micro
- Enterprise Monitoring and Testing: Opviews/Mercury HP LoadRunner
- Enterprise Backup: Varitas NetBackup, Symantec Backup Exec, Unitrends.
- Scripting: VBScript and T-SQL scripting ,Perl, Bash, Bourn, Korn, C Shell
- Databases: ORACLE, SYBASE, MS ACCESS, MS SQL 2000/2005/2008/2012, POWER BUILDER
- OS: AIX/SOLARIS/UNIX/LINUX, WINDOWS SERVER 2000/2003/2008/2012, MACINTOSH, OS/2, VMware
- Application Servers: WebLogic, Oracle 9i AS, Apache Tomcat, Macromedia Cold Fusion MX, IIS
- IDE Tools: VISUAL STUDIO.NET, ECLIPSE, NETBEAN
- Design tools: RATIONAL TEAM CONCERT, VISIO
- Graphics: 2-D, 3-D, PAGE MAKER, GIS
- Security: RSA, ISA, MOM, IIS, LDAP, Kerberos, DNS, Active Directory GPO, Encrypting File System EFS , ACL
- ERP: ROSS, SAP, i-Renaissance
- Project Management: MS Project, CATALYST, ITIL
- Report Writers: CRYSTAL, DATATRIEVE, Easytrieve, GEMBASE, Microsoft SQL Server Reporting Services
- Networking: TCP/IP, OSI, HTTP, SFTP, LAN/WAN, CISCO IOS router and switches, SolarWinds, WebLogic
- IBM MAINFRAME: ENDEVOR, CICS, JCL, APS,MQ-SERIES,COBOL,DB2
- DEC VAX: Open VMS, DATATRIEVE, DECNET/SNA, DECCAL, DECGRAPH, ALLIN1, CDD and SQL.
- E-mail server: MS Exchange Server 2003/2007/2010,CCMAIL,VMSMAIL.
- EDI: Sterling Gentran for Windows server 4010, 4010A1, 4030
- SAN: HP/COMPAQ StorageWorks, tape library MSDL
HARDWARE SKILLS:
Video Conferencing Tandberg Quickset 20, KIV 7, KG175D , HP/COMPAQ Proliant DL580/ML360, IBM, SUN, RAID, HP/COMPAQ StorageWorks, tape library MSDL, Intel server class DELL, Sun MicroSystems, IBM and HP , IBM AS/400 and RISC/6000, Digital Equipment Corporation DEC VAX computers and peripherals Hewlett-Packard 3000 various printers, monitors and networking devices fiber optics hubs, terminal servers, concentrators, Ethernet, twisted pair and coaxial cables Wi-Fi 802.11, Cisco Routers, Black Box CSU/DSU, PBX and Cisco AVVID voIP equipments.
EMPLOYMENT HISTORY
Confidential
QA Test / Software Engineer
- Technology: Solaris, AIX, VMware ESXi, Hyper-V, V-Center, Linux, SolarWinds, WebLogic, Apache, Oracle OEM, Windows Server 2008/2012, SQL 2008/2012, SharePoint 2010/2013, HP LoadRunner
- Serve as a key member of software development team as the senior QA tester on development projects for industry clients. Key member of a five-member software QA testing team in developing and implementing quality-assurance and quality-control methodologies to ensure compliance with QA standards, federal regulations and customer specifications. Utilize HP LoadRunner and QA Director to create test environments, validate software functionality, regression testing, negative testing, conduct software certification, manage software defects, automation architecture, stress testing, and trouble shoot bugs.
- Create Test Plans, System Decomposition Diagrams, Test Matrices, Test Scenarios, and Test Cases both manual and automated .
- Create and execute automated software test plans, cases and scripts to uncover, identify and document software problems and their causes.
- Transition software development efforts to a test-driven development TDD process, which brought QA testing in on the front-end of the development cycle for gains in code quality, software functionality and programmer productivity.
- Conduct formal and informal product design reviews throughout the software development lifecycle to provide input on functional requirements, product designs, schedules and potential issues. Leverage developer background to communicate effectively with software design team.
- Support SPAWAR Chapter 33 project with the Veteran Administration SPAWAR Systems Center Atlantic Information, Warfare Department, IA Cyber Defense Cyber Security Systems on their cloud computing networks.
- Perform installing and configuring Tomcat Apache 6.0 Web Server. Modify server.xml configuration file, Servlet and JavaServer Pages, Tomcat installation directories, deploying Java Web applications, the web. xml file, valves, loggers, security realms, connecting Tomcat to Apache Web Server, hosting multiple Web sites, performance issues, load testing, the Tomcat Manager and the Tomcat Administration tool.
- Build, test, secure and implement Red Hat Enterprise Linux VMs servers.
- Participate in monthly disaster recovery effort in Miami Cloud for all mirrored VMs for production.
- Set up GPO's, DNS, LDAP and AD on Windows environment.
- Production support: troubleshoot application issues including performance concerns on VMs that are live,
- Respond to user escalations and concerns through RTC tickets and direct calls. On-call support after business hours.
- Use T-SQL to query databases.
- Identify and document requirements pertinent to various product life cycle phases and product attributes.
- Analyze server security vulnerabilities based on DoD STIG specifications.
- Update, upgrade and patch all RHEL Linux severs in the Federal, Private and Miami clouds.
- Conduct backup, restore and provision all applicable RHEL servers and their databases.
- Develop shell scripts PERL, BASH to automate server procedures and administrative tasks.
- Manage NFS, NIS, LDAP, Apache, Samba, RPM, Kickstart, SSHD and additional services.
- Configure SAN Multipathing and manage iSCSI storage.
- Configure LVM on VMware and Hyper-V VMs.
- Download, install, configure and support COTS software for end-user productivity
- Install, configure, test and deploy Apache, Weblogic, Wireshark and Oracle OEM.
- Work with operations, infrastructure and other teams to accomplish SPAWAR various tasks through SCRUM, troubleshooting network performance using SolarWinds and Weblogic.
- On call after hours for Redhat Linux Enterprise virtual machine clients on VM Ware ESXi host on Teremark virtual cloud..
Confidential
Infrastructure Systems Administrator
- Technology: MS SQL Server 2008, Solaris, Red Hat Linux, AIX, Oracle VirtualBox, VMware ESXi, Linux, Oracle DB, Windows Server 2003, MS SharePoint Server 2007, Opsview, Cisco, Perl, Bash, Bourn, Korn, C Shell Tandberg Quickset VTC, Exchange 2007/2010, DO178B Level A/B/C
- Managed Linux/AIX/Solaris installations and upgrades to ensure work is properly performed in accordance with company policy. Recommend resolution to complex matters of significance and coordinates the implementation of the approved course of action. Setup Network Installation Managers NIM servers on Aix to support clients using Network File Systems NFS .
- Configure LVM on VMware and Hyper-V VMs.
- Configured two node clusters in PowerHA application for AIX for HACMP High Availability Cluster Multiprocessing for system fault resilient and reduces downtime of applications.
- SQL Server 2008 DBA, responsible for improvement and maintenance of the SQL databases to include rollout and upgrades responsible for implementation and release of SQL database changes for SharePoint. Used T-SQL to query databases.
- Managed and supported video conferencing VTC -Tandberg Quickset 20, KIV 7, KG175D on NIPR/SIPR net through the NEC DOIM - for unclassified NIPR and classified SIPR for Biometrics Identity Management Agency DoD . This technology mainly serves the communication for the Army and other intelligent agencies on a weekly basis through Defense Information Systems Agency and Department of Defense.
- Built and managed multiple Solaris SunOS 10 servers and installed, configured and managed in virtual environment with Oracle VM VirtualBox and VMware ESX Server.
- Built and managed multiple Linux/CentOS 5.4 servers and installed, configured and managed Oracle Database 10g.
- Built and managed multiple Windows 2003 servers in virtual environment as related to MicroSoft SharePoint Server 2007 server farms.
- Used Opsview Virtual Appliance for VMware to evaluate Opsview on network monitoring on VMware Player.
- SharePoint Administrator: configuring and maintaining SharePoint 2007/WSS 3.0 create Sites and Workspaces, control user access and permissions setup and configure the SharePoint Central Administration setup Shared Service Providers SSP install and configure web parts applied Master pages and templates used SharePoint Designer to create and maintain Workflows configured Look and Feel created custom master pages integrated InfoPath forms for use in SharePoint 2007.
- Managed Textron Metropolitan Area Network MAN in the Hurst, Texas area consists of six sites that were interconnected in a ring VLAN topology, using Cisco DTP trunk spanning tree and UDLD CatOS and IOS on Cisco 2950, 3500, 4000 and 6500 Catalyst models.
- Testing, reverse engineering of software in compliance with DO178B Level A/B/C standard , write/update/review SRS, SDD ,code walkthrough review.
- Created Test Plans, System Decomposition Diagrams, Test Matrices, Test Scenarios, and Test Cases both manual and automated .
- Participated in Exchange migration from 2007 to 2010, moving 300 mailboxes and configured ISA.
- Administered Active Directory infrastructure components including Active Directory Connectors applied software upgrades, security patches and perform planned maintenance as required responsible for administering, monitoring, and maintaining the internal Exchange 2007 server environment.
- Set up GPO's, DNS and LDAP.
Confidential
Systems Analyst
- Technology: EDI legacy MMISS system 4010A1 , CISCO, MS SQL Server 2005, MS SQL Server Reporting Services, MS Project, MS Exchange 2003/2007, Active Directory/GPO, Visio, Microsoft Operations Manager, ITIL, ISA/OWA/OMA, SharePoint 2007, WSS, Mercury LoadRunner, TSO, ENDEAVOR, CICS, JCL, Lotus Notes Domino, APS, MQ-SERIES, SAN/NAS, INFOrm, ISPF, Visual Studio, Perl, XML, Delphi, Java
- Managed Active Directory using Microsoft Operations Manager MOM to monitor the latency experienced by Outlook, Outlook Web Access, Outlook Mobile Access, ISA and Exchange ActiveSync technology, created Sites and Workspaces in SharePoint 2007/WSS 3.0, controlled user access and permissions for project management.
- Setup GPO's, DNS and LDAP.
- Participated in monthly disaster recovery between cold site and hot site.
- Configured file sharing with Lotus Notes Domino.
- MS SQL Server 2005 DBA, ensured that the associated hardware resources allocated to databases and to ensure high availability and optimum performance proactively monitored database systems to ensure secure services with minimum downtime, set up databases for Quest Software for Exchange monitoring, used Microsoft SQL Server Reporting Services for filtered reports.
- Mainframe EDI MMIS system, 4010A1/5010 consultant for EDI Team for mandated compliance to Health Insurance Portability and Accountability Act HIPAA , moving ASC X12 version 4010A1 to ASC X12 version 5010 by December 31, 2011 involving transaction sets 270,271,275,276,277,278,820,834,835,837P, 837I and COB837.
- Participated in HP Mercury LoadRunner enterprise testing software to emulate hundreds or thousands of concurrent users in order to test how MS Exchange 2007 operated in QA and System Test, doing performance and stress testing.
- Managed MS Exchange 2007 in NAS/SAN environment responsible for administering, monitoring, and maintaining the internal Exchange messaging server environment responsible for provision of problem escalation support, troubleshooting of messaging system, and implementation of appropriate patches, updates, service packs and repairs supported and administered the operations of the Enterprise Mail System, including OWA administered Active Directory infrastructure components including Active Directory Connectors.
- Functioned as a researcher as a member of software development team on enterprise IBM host system DRMANAGER, TSO, ENDEVOR, TAO, CICS, JCL, APS,MQ-SERIES
- Used ISPF for z/OS to develop a batch, interactive, or any other type of program library control, PDF, dataset members, JCL, TSO commands and VSAM datasets.
- Managed tickets communicated from System Support via INFOrm and interact with Self-Service portal.
- Functioned as researcher as a member of software development team on enterprise non-host system Visual Studio 2005, Delphi, XML, and JAVA . Java coding JDK 6 and Netbeans IDE to build on Self Service Portal to enable users to launch JVM applets on Web servers using JNLP Java Network Launching Protocols to access to some applications such as queue status and reports.
- Served as a key contributor to the identification of business objectives, business workflows, screen/entry workflows, etc., for projects and/or LOE Line of Estimate .
Confidential
MIS Manager
- Technology: MS SQL Server 2000, Kronos, CISCO IOS, CISCO Call Manager, VBScript, Gentran EDI 4010, 4010A1, 4030, Gembase, Ross ERP, AS2, XMODEM, Windows NT/2000/2003, DHCP, DNS, IIS, WINS, MS Exchange 5.5/2000, Citrix Metaframe, TCP/IP, VERITAS Backup Exec, AUTOCAD, ISDN, PDA, LANDesk, BMC Remedy, WAN/LAN/Wireless. PBX/VoIP, Crystal Report, LANDesk, MS SQL Server Reporting Services
- Directed IT department in the development, implementation and ongoing support of existing and new software applications and hardware platforms. Worked closely with end-user groups to ensure operational stability and that new applications met the practical needs of the company.
- LANDesk 7.0 System Administrator to manage asset inventory/discovery, security vulnerability detection and remediation, software distribution, IT compliance reporting, patch management, software license management, security policy enforcement, and endpoint device power consumption management.
- Administered BMC Remedy HelpDesk 3.0 for infrastructure-related incidents, desktop management from authorization to execution to verification to compliance, monitoring resource capacities of server assets to understand their performance, as well as financial and contractual dispositions, and monitoring and enforcing business service level agreements to support metrics.
- Functioned as the MS SQL server 2000 Database Administrator, ensured that the associated hardware resources allocated to the MS SQL databases and to ensure high availability and optimum performance proactively monitored the SQL database systems to ensure secure services with minimum downtime responsible for providing trend analysis to the Sales management team to enable them to make informed decisions regarding resource management responsible for improvement and maintenance of the SQL databases to include rollout and upgrades responsible for implementation and release of SQL database changes responsible for ensuring availability and performance of the SQL databases that supported the system for applications such as General Ledger, Cost Accounting, Payroll, HR, Kronos Time Keeper and CISCO AVVID voIP systems. Provided advice and control over database environment instances and migration plans test, dev, qa, prod, etc , used Microsoft SQL Server Reporting Services for reports.
- Used VBScript and T-SQL scripts with Data Transformation Services DTS tools in SQL Server 2000 to copy complete database schema and all of its objects such as Stored Procedure, Functions, Triggers, Tables, Views, Constraints etc.
- Managed and did coding for EDI system with Sterling Gentran translation 4010, 4010A1, 4030 , XHhhhhhhML, interacting with the SQL plant database and Gembase programs with 810,820, 856,850,855,856 and 997 transaction sets with Walmart, Home Depot and Lowes over the Web XMODEM, AS2 integrated with Ross Systems ERP package.
- Managed enterprise anti-virus software Symantec, McAee, Trend Micro and enterprise backup software Veritas NetBackup, Symantec Backup Exec.
- Coding in C and Perl to modify some of Gambase programs to access SQL tables on Web servers for faster IO execution and scheduling on the Web. Designed and implemented part of a translation layer between an object oriented database and a relational database.
- Modeled business processes simulated, documented, stored and optimized the cross functional business process model using Visio and Ross ERP package.
- Designed nursery plant beds, buildings, materials and water irrigation systems using AutoCAD.
- Performed as the Windows System Administrator, responsible for the implementation of a Windows NT/2000/2003 network which required the re-engineering of an existing LAN, implementing DHCP, DNS, IIS, WINS coupled with the upgrade of all existing servers to Windows 2003.
- Setup GPO's, DNS and LDAP.
- Technical lead in the upgrade and troubleshooting of Microsoft Exchange Server 5.5/2000 concurrent with the roll out of a combination of Outlook 97/2003 and the latest Exchange Clients. Assisted in the implementation of Citrix Metaframe environment.
- Administered Active Directory infrastructure components including Active Directory Connectors applied software upgrades, security patches and perform planned maintenance as required responsible for administering, monitoring, and maintaining the internal Exchange 2000/2003 server environment
- Managed Citrix MetaFrame XP for published applications such as ABRA payroll, HRX accounting and Kronos Time Attendance managed VERITAS Backup Exec, writing Crystal Reports 11, managing CISCO voice over IP VOIP ,Cisco routers, ISDN, EDI, 802.11 wireless, Internet server, ERP ROSS I-Renaissance with GEMBASE programs.
- Managed analog PBX systems, Cisco VoIP AVVID servers, cell phones, PDAs and 2 way Motorola radios and other communication devices for farm workers and managers.
Confidential
Information Systems Manager
- Technology: AS/400, RISC/6000, AIX, UNIX, ULTRIX, Oracle, Lawson, PowerBuilder, Windows AD, Visio, MS Office, DataGlance, Netware, C, Perl, VAX/VMS
- Managed the agency MIS department of 4 staff on IBM AS/400 and RISC/6000 running AIX 4.0, SCO UNIX, DEC ULTRIX, Oracle database, Lawson Accounting Software, Power Builder 5.0, 100 Windows 95 workstations, PowerSoft Infomaker, Statistica, Visio, MS Office , DataGLANce and Netware 4.1.
- Monitored host and non-host network using IBM Netview, a IBM SNA network management software that provided centralized monitoring and control for SNA, non-SNA and non-IBM devices.
- Functioned as the ORACLE DBA, installed, configured, troubleshoot, and maintained LAWSON database system in the backend on IBM RISC/6000 servers running AIX implemented, configured, and troubleshoot database instances, replication, backup, partitions, storage, and access. Monitored and optimized system performance using index tuning, disk optimization, and other methods. Set user privileges within the database environment. Coding in C for producing reports to management.
- Functioned as a system analyst and project lead, planed, organized, staffed, and facilitated MIS resources prepared annual Information Systems budget/Strategic Plan and established alignment with departmental activities with company's strategic objectives analyzed and made recommendations concerning hardware and software acquisitions MS Project .
- VAX/VMS system manager: managed MicroVAX 3195 and peripherals monitored and trouble shoot system performance managed print queues installed and upgraded system software set up and trained new users.
Confidential
Information Coordinator
- Technology: VAX/VMS, DECNET, Datatrieve, CDD, RMS, SNA, MVS/ESA, IDMS, ALLIN1, DB2
- Managed VAX/VMS DECNET network for 100 users on Local Area VAX Cluster.
- Lead in developing applications for worker compensation insurance using Vax Datatrieve, CDD and RMS.
- Managed SNA RJE gateway to link with IBM mainframe MVS/ESA.
- Utilized IDSM to query tables on DB2 database.
- Managed Office Automation DEC ALLIN1 software.
Confidential
Check Consolidation Operator
- Technology: IBM 3890 High Speed Document Processor, Check Processing Control System CPCS , Image Capture Processor, MICR
- Operated IBM IBM 3890 High Speed Document Processor to process checks.
- Used Check Processing Control System CPCS to consolidate processed checks and balance transactions. Bagged checks for midnight transit by bank trucks.
- Used Image Capture Processor ICP and corrected MICR images.
Confidential
Data Analyst
- Gathered data in conjunction with the National Weather Service cooperative stations using GIS for data management.
- Mapped climate trends and detailed analysis using demographic data.