SUMMARY

• Innovative results-driven IT professional with solid history of progressive hands-on experience in the analysis, administration, management, and support of information management systems. Extensive experience in Windows, Virtualization technologies and storage area network solutions.
• Over 9 years of experience in designing, deploying virtual networks and upgrading systems, including hardware, software, networks, databases, servers and peripheral equipment.
• Extensive experience in Windows 2012 R2/2012/2008 R2/2008/2003 Servers at single or multi domain platforms.
• Worked on Microsoft Office365 and Migration of Mailboxes from Exchange 2003 platform to Office365
• Experience in Microsoft Office 365 Products such as Exchange, Office, Lync, One Drive and Sharepoint.
• Experience with x86/x64 Intel, HP, IBM Dell hardware like rack-mounted servers, tower servers, desktop, laptop and other peripherals.
• Designed and Implemented infrastructure for major Projects such Solarwinds, Kiwi Syslog, Roadnet Technology suite, commvault simpana and Office365.
• Extensive understanding of networking concepts, IE. Configuration of networks, router configuration and wireless security, TCP/IP, VPN, Content Filtering, VLANs, Ethernet Port, Patch Panel and wireless networks
• Administering production servers/network infrastructure that includes Domain Controllers, Exchange 2003/2010 Mail Servers, File and print Servers and Terminal Servers on Windows 2003/2008/2008 R2.
• Experience in Cloud Infrastructure Technologies like installing, configuring, management, administration and maintenance of servers and clients in VMware, CITRIX and Microsoft Hyper-V environments.
• Extensive knowledge in advance features of ESX VMOTION, HA and DRS including VMware Lab Manager and VMware vCloud Director.
• Experience in P2V, V2P Migration using VMware Standalone Converter. Creating VM templates and cloning.
• Knowledge of working on CITRTIX XenServer, XenDesktop and XenApp Virtual Environment.
• Worked on Virtual Desktop Infrastructure VDI and VMware ThinApp to run applications on VMs for Clients.
• Experience in iSCSI SAN, NAS, NFS Storage and RAID concept.
• Knowledge of configuring on EMC SAN and Dell NAS for setting up redundant environment.
• Excellent understanding of networking fundamentals and network security. Experienced in installation, configuration, design and ongoing maintenance of Cisco router and switches.
• Familiar with Data Center/Server Farm environment like Servers deployment, Cabling labeling maintaining AC cooling, Environmental Sensing Devices, power and UPS monitoring.
• Strong communication and people skills, both written and verbal. Able to assess and resolve client issues quickly.
• Ability to maintain a reliable and methodical approach to support and Documentation. Quick learner, highly motivated team player with excellent organizational and analytical skills.

TECHNICAL SKILLS

• Virtualization Products: Cloud Products such as VMware ESXi 3.x/4.x/5.x, vCenter Server , VMWare Stand-alone Converter, VMware Lab Manager, Vmware vCloud Director 5.1, Virtual Desktop Infrastructure, Microsoft Hyper-V, Citrix XenServer.
• Operating System: Windows Server 2012/2012R2/2008/2008R2, Windows 7/8, RHEL 4/5/6.5.
• Application Servers: Microsoft Active Directory, Office365, Microsoft Exchange 2003, DHCP, DNS, Solarwinds, Kiwi Syslog, Unitrends, Roadnet 3.5/3.6, Sharepoint, Lync, File server.
• Hardware: Dell PowerEdge R610/620/710 Servers, Dell Rackmount Servers, Dell PowerVault NX3000 and NX3100 Servers, HP ProLiant DL320/360/380 G5/G6/G7 Servers, EMC VNX-5300, EMC VNXe3100, EMC Celerra NS22, NIC and HBA cards, Printers, iSCSI/SATA Hard drives, Cisco Switches and routers, Dell and HP KVM device/switch.

EXPERIENCE

Confidential

Senior Windows Systems Engineer

• Implemented Windows infrastructure platform for Office365 Project which included ADFS, ADFS Proxy, Dirsync and Hybrid Exchange 2010 servers.
• Migrated 1000 mailboxes from Active Exchange 2003 Environment to Office365 in several waves 50 mailboxes a week.
• Integrated Office365 products with E3 Subscription licenses which included Microsoft Office 2013 softwares such as Office, Lync, One Drive, Sharepoint and Visio 2013.
• Worked on building VMs for Solarwinds Project to monitor all the systems connected on the network. Deployed VMs with Operating System 2012R2 and configured Solarwinds Application Servers and database servers with required specifications and licenses.
• Configured SQL 2012 Server for Solarwinds Database Server and created the required database instances various Solarwinds Modules.
• Optimized Solarwinds Orion Website to grant access to the Application users using Windows Authentication with required privileges and conducted training sessions on the functionality of the Solarwinds Modules which included NPM, NCM, SAM, FSM, WHD, VMAN and IPAM.
• Installed Kiwi Syslog servers on Windows VMs to consolidate the system logs and monitor them through single platform to troubleshoot the issue.
• Worked with Unitrends backup solution and created retention policies to backup critical data on Exchange servers, File servers, SQL 2012/2008/2005 database servers, NAS and VMs.
• Lead role in managing and upgrading critical applications for storefront such as Roadnet Transportation Suite used for selecting delivery timeslots for customers. Created a process plan for upgrading the application and upgrading the connected oracle database schema version from version 3.5 to 3.6.
• Successfully designed and implemented VMware ESX 5.1, 5.5 servers for server consolidation.
• As a part of System optimization project migrated VMs from old VMware platform ESXi 4.0/4.1 to new ESXi 5.1/5.5 to increase the performance and stability in the systems.
• Built Windows 2012/R2/2008/R2 Servers on standalone and blade servers based on requirements
• Installed VMware ESXi 5.1/5.5 in a total of 10 ESX's, 500 servers 2 VC's. Created virtual machines on ESX Servers. Created standard images and deployed servers from the images.
• Worked on Installing RHEL 4/5 on application and database servers and configured Networking and multipathing.
• Administrating DNS, DHCP, and Exchange ISA servers. Created and managed user and group accounts in User Manager and in MS Exchange Administration.
• Experience with x86 / x64 Intel, HP, IBM Dell hardware like rack-mounted servers, tower servers, desktop, laptop and other peripherals.
• Managing Exchange 2003 servers and troubleshooting issues related to mail delivery, configuring MX records to enable and disable domain. Flip the Exchange services from Active to Passive node to install the patches and perform maintenance work on the Exchange servers.
• Responsible for Active directory, GPO, Domain users, Administrating users and groups and given appropriate permissions and privilege to access our LAN and Domain environment.
• Worked on Datacenter and System Optimization Project which included replacement of Server hardware, Qlogic Fiber Channel Switches, cables, PDU, Storage drives etc.
• Part of On-call rotation Process for providing support 24x7 to fix the operational issues critical windows application servers. Performed maintenance work after regular hours of Production to avoid any major impact on the storefront and Plant operations.

Confidential

Senior Systems Engineer

• Member of Project IT team responsible for maintaining datacenters and associated running systems, involved with developing and implementing IT initiatives to increase productivity and efficiency while reducing management overhead. Managed major issues involved in projects affecting both internal and external customer.
• Administering production servers/network infrastructure that includes Windows Administration of Domain Controllers, Exchange 2003/2010 Mail Servers, NAS, File and print Servers and Terminal Servers on Windows 2003/2008/2008 R2.
• Responsible production support of Active directory AD , GPO, Domain users, Users and groups and given appropriate permissions, shares and privilege to access LAN and Domain environment.
• Configured Storage EMC NS-22 and EMC VNX 5300 and connected hosts through VMware vSphere Client to present datastores
• Worked on Migrations of VM's from one environment to another to balance load in the infrastructure
• Installed Severs, Switches, SAN/NAS, PDU, KVM device/switch and other equipments into the racks and worked on cabling and labeling. Installed Windows Server 2008/2008 R2, RHEL 4/5 on application and database servers.
• Configured storage devices along with iSCSI disks using RAID 1, 5 and 10 technologies. Installed iSCSI initiators on database servers and connected to target Virtual disks on SAN/NAS for Oracle RAC environment.
• Installed CITRIX XenServer Environment to build Virtual cloud for development and testing. Installed Xen hypervisor on the hosts and connected into cluster in Xencentre.
• Installed and configured VMware vCloud Director to deploy and manage Virtual Machines for end users.
• Led initiative and implementation of VMware Desktop infrastructure and established the new Virtual cloud utilizing VMware vSphere suite 4.x bundled with ESXi hosts, vCenter Servers and Clusters. Built ESXi servers and implemented complete integration with SAN for vMotion in VMware DRS and HA enabled environment.
• Worked on Virtual Desktop In frastructure VDI and ThinApp to running desktop operating systems and applications inside virtual machines that resided on servers in the data center.
• Performed backup and restore operations of VMware host server configuration, Virtual Machines backup, snapshots, cloning, P2V and V2V conversion using VMware stand-alone convertor.
• Created users in VMware Lab manager and assigned permissions. Added VM templates from vCenter server into Lab manager created Libraries and cloned the configuration as per the request.
• Executed performance tuning tasks on the connected systems to improve the performance of the Systems.
• Resolved issues related to VMware Lab manager Server, VMware vSphere client, vCenter Server and SAN on Level 3 queue and submitting the concerned tickets.
• Performed Failover tests for redundancy on the systems after the installation and configuration setup. Fixed the issues related to these tests. Replaced Faulty hard drives, Memory, NIC cards, HBA cards of servers when needed.

Environment

Windows 2000/2003/2008, Exchange Server 2003/2010, Windows XP/Vista/Win 7, VMware ESXi 4.0 Server, Open filer iSCSI SAN/NAS, Dell PowerEdge Servers, Dell PowerVault NAS, Remote desktop services.

Confidential

VMware Engineer

• Successfully designed and implemented VMware ESX servers for server consolidation.
• Built Windows 2008/2003 Servers on standalone and blade servers based on application design and deployed stack on these servers using CA unicenter software deployment.
• Installed VMware ESX server 2.5/3.0/3.5 in a total of 360 ESX's, 4000 servers four VC's. Created virtual machines on ESX Servers. Created standard images and deployed servers from the images.
• Configured VMware on clustered environment, Implemented VMotion, Virtualized Windows servers using VMware standalone converter P2V and setup Lab Manager Environment.
• Worked on building Virtual environment on CITRIX platform. Added 50 hosts and 500 Virtual machines into the clustered virtual infrastructure
• Worked on Installing RHEL 4/5 on application and database servers and configured Networking and multipathing.
• Administrating DNS, DHCP, and Exchange ISA servers. Created and managed user and group accounts in User Manager and in MS Exchange Administration.
• Experienced with x86 / x64 Intel, HP, IBM Dell hardware like rack-mounted servers, tower servers, desktop, laptop and other peripherals.
• Managing Exchange 2003 servers and troubleshooting issues related to mail delivery, configuring MX records to enable and disable domain.
• Responsible for Active directory, GPO, Domain users, Administrating users and groups and given appropriate permissions and privilege to access our LAN and Domain environment.
• Installed configured Windows 2008 with Active Directory service.
• Installation and Configuration of networks, router/switches configuration and wireless access point/router with security, TCP/IP, VPN, Content Filtering, Access Control Lists on router/switches, VLANs port mapping, naming etc. , and routing IP address in both LAN/WAN and wireless networks.
• LAN Cabling, RJ-45 crimping, Labeling, Patch Panel, PC Junction boxes, Phone Switches and Rack set-up.
• Responsible for Desktop, Laptop, Network and Outlook support troubleshooting client's issues.
• Disaster recovery planning, implementation and recovering systems during crash or hardware failure.
• Experience in IT decision-making, policy direction, planning, and team management. Participated in the migration planning, developing, testing and moving the migration process onto full-fledged production network.
• Coordinate hardware and software installations and upgrades to ensure work is performed in accordance with company policy. Recommends resolutions to complex matters of significance and coordinate the implementation of the approved course of action.

Environment

Windows 2000/2003/2008, Exchange Server 2003, Windows XP, VMware ESX Server , vCenter Server, Open filer, IBM TSM, EMC SAN, Dell NAS.

Confidential

Infrastructure Specialist

• As a system engineer responsible for evaluating and implementing new technologies. Deploy and maintain over 150 servers that include VMware, Microsoft and RedHat Linux platforms.
• Deployed VMware ESX server 2.5 virtualization technology for Intel platforms Windows and Linux servers . Total of 40 ESX servers with 800 VMs with Virtual center and VMotion. The virtual infrastructure is deployed on EMC SAN for better manageability.
• Implementation of Plate Spin Power Convert, Discovering servers and Plate Spin jobs.
• Migrated 300 servers from NT 4 to Windows 2000 and Windows 2003 environment, including File and Application Servers restored File permissions and Shares.
• Implementation of Microsoft DHCP, DNS, WINS, Domain trust relationship, fault tolerance, file and print services, user and group management.
• Installing, troubleshooting and supporting of 750 Desktops, Laptops, Network Devices, and Computer Peripherals.
• User Support - Monitoring and troubleshooting system performance, server user related problems. Support users to resolve their day-to-day issues related to OS, E-mail, Account issues, hardware etc.
• Responsible for Backup/recovery strategy of all windows based servers. Planning and implementing fault tolerance and strategies for backup and restoring files on the network using different media devices like tape drives, compact disk and additional hard disk etc.
• Implemented cross-functional IT skills training so our team was well prepared and resilient when faced with challenging issues, which greatly improved IT incident response times work quality.
• Asset Management - Help infrastructure team to Manage Leased Assets.
• Vendor Management - Build strong relationship with new/existing vendors to get good support and pricing. Select and recommend the right product and source at the appropriate price range for the business user.
• Experience in network design, implementation, and troubleshooting multi-level Cisco LANs/WANs including: complete configuration of Cisco 2600 routers, hosts and servers.
• Support Training - Provide necessary help/training to IT Helpdesk/Telecom Support Personal to resolve day-to-day issues.