SUMMARY:

IT Asset, Contracts, and Vendor Manager with fifteen plus years’ experience. Provide direct Management to hardware, software, and licensing agreements with additional expertise in IT Asset Management including Equipment Tracking, Vendor and Warranty Management, SLA Vendor Management, Project and Implementation Management, Procurement, Contract Negotiations, and Service Delivery Resolution. Specializing in the area of Business Analysis and cost reduction by implementing new support models.

CORE COMPETENCIES:

MSA’s

NDA’s

BAA’s

SOW’s

Vendor Agreements

HIPPA Compliant

Business Analyst

Contract Compliance

PO RequisitioningStrategic Planning

Budget Compliance

Change Management.

SAP and ARIBA nContracts

SQL

MS Office and Access

PROFESSIONAL EXPERIENCE:

Confidential, Ft. Lauderdale, FL

Contract Administrator

Responsibilities:

• Draft, evaluate, propose and negotiate contract terms.
• Review terms and conditions including identification and resolution of any non - standard terms.
• Liaison between the field sales, legal department and customers ensuring timely review, approval and turnaround of contracts.

Confidential, Marlboro, MA

Contract Administrator

Responsibilities:

• Draft, evaluate, propose and negotiate alternative terms.
• Review terms and conditions including identification and resolution of any non-standard terms.
• Act as a liaison between the field sales organization, the legal department and customers ensuring timely review, approval and turnaround of contracts.
• Ensure that signed contracts are communicated to all relevant parties to provide contract visibility and awareness.

Confidential, Woonsocket, RI

Asset Management Analyst

Responsibilities:

• Captured Contract Details - HPAM
• Managed Software Licenses

Confidential, Marlboro, MA

Contracts Manager

Responsibilities:

• Captured data for contract implementation into cloud based application.
• Draft, evaluate, propose and negotiate alternative terms taking into account both the needs and expectations of our customers while minimizing our business risk and meeting our corporate objectives.
• Review terms and conditions including identification and resolution of any non-standard terms.
• Act as a liaison between the field sales organization, the legal department and customers ensuring timely review, approval and turnaround of contracts.
• Ensure that signed contracts are communicated to all relevant parties to provide contract visibility and awareness.
• Captured data for contract implementation into cloud based application.
• Contract analysis, redlined, drafted contract documents.

Confidential, Marlboro, MA

Legal - Contract Administrator

Responsibilities:

• Acted as a liaison with SAP/Accenture for access, testing and format resolutions while implementing and testing Ariba P2P.
• Led Internal team meetings to report on progress and Ariba system issues.
• Entered Metadata daily testing for validity and new functionality and assisted team navigating through Ariba requirements.
• Trained offshore team for Contract Request (CR) Ariba process handoff.

Confidential, Stow, MA

Project Specialist

Responsibilities:

• Managed as an Ariba P2P project Implementation Specialist.
• Oversaw CR process - contract request to invoicing inception to payment confirmation to invoice reconciliation through the Ariba P2P process.
• Conducted contract review meetings with Senior Management and Peers for approval and acceptance of new and existing contracts.
• Researched and resolved billing errors as the P2P process was being implemented.

Confidential, Cumberland, RI

Contracts Manager

Responsibilities:

• Analyzed major and/or unique contract requirements, special provisions, and terms and conditions to ensure compliance with appropriate laws, regulations, corporate policies and business unit procedures and requirements.
• Drafted required documents, approvals and Ariba database requirements.
• Interacted with key support partners including Legal, Risk Management, Compliance, and Tax Departments to ensure all current policies and procedures were reflected in contracting outputs.
• Oversaw sourcing negotiations and acted as lead for associated efforts related to complex contractual issues.

Confidential, Cranston, RI

Contracts Specialist

Responsibilities:

• Managed contract renewals capturing contract details in nContracts system.
• Reviewed, edited, and executed contracts (Redlining).
• Researched web-based Contract Management System (Ariba) to improve contract management and centralized documentation functionality and retention.
• Tracked and processed CDA’s, addendums, SOW’s with Legal and vendors utilizing CMS.

Confidential, Marlboro, MA

Software Licensing Analyst

Responsibilities:

• Researched vendor software products for purchase to track and update license compliance by utilizing properly and efficiently while reducing software licensing costs and maintaining vendor compliance.
• Captured vendor contracts for renewals purposes.

Confidential, Worcester, MA

Senior Contracts Specialist

Responsibilities:

• Acted as primary contact for all IT related contract, asset management and vendor service delivery issues between client, Confidential Corporate, vendors and IT peers.
• Negotiated and renewed hardware, software, license agreements and equipment purchases with Vendors.
• Cultivated, maintained and implemented new vendor relationships. Major vendors included IBM, Cisco, Extreme Networks and IPC (Telecom).
• Managed Purchase Order (PO) request process with Chief Technology Officer (CTO) for Client Approval and PO issuance.
• Maintained warranty or maintenance details including Equipment Adds, Moves and Changes.
• Oversaw that all software contracts were compliant ensuring software support and updates while maintaining compliance to the vendor's licensing requirements.
• Forecasted and tracked IT budgets for maintenance and uplifted warranty and licensing costs.
• Implemented new programs and processes such as sparing onsite parts, saving hundreds of thousands of dollars in maintenance costs and streamlining paper process.
• Participated in change control meetings ensuring compliance for hardware commissions and decommissions including disposal of physical assets adhering to procedures including HIPAA regulations.
• Applied disaster recovery management - Managed all detail of offsite 3rd party Disaster Recovery exercises.
• Researched and led discussions to implement cost savings by different methods of support.
• Obtained cost savings while maintaining Service Level Agreement (SLA) requirements.

Confidential, Albany, NY

Quality Assurance Technician

Responsibilities:

• Edited and verified compliance.
• Oversaw non-compliance resolutions with various agency contacts adhering to HIPAA Guidelines.

Confidential, Albany, NY

Project/Implementation Manager

Responsibilities:

• Wrote and managed proposal process from inception to customer delivery.
• Affected solutions for urgent project needs.
• Implemented, wrote and managed service plans, Statement of Work's (SOW) and project plans.
• Managed National Inventory Process at 97 locations including all communications and call issuances.
• Managed remote site resources.
• Wrote contract language, support plans, RFP's and statements of work for Installation projects.
• Managed 10-20 team members ensuring service delivery as required by contract by delegating assignments to team members, tracking project process, scheduling technicians and maintaining budget parameters.

Confidential, Westboro, MA

Service Marketing Specialist

Responsibilities:

• Assigned pricing to ensure expected margin requirements were met.
• Obtained support strategies, Profit & Loss (P&L) analysis and quote service maintenance pricing.
• Assessed, interpreted and maintained accurate contract base of hardware and software contracts and managed key accounts.
• Analyzed product pricing, warranty applications, financial issues and administrative functions.
• Reduced contract processing time from 120 days to 7 days.