SUMMARY

• Senior Systems, Network Infrastructure, Applications and Services Event Management consultant - Monitoring Engineering expert wif a proven track record of successful practice spanning over 30 years halping organizations in the USA, Canada and Europe to achieve their IT Infrastructure and Operations excellence.
• Expertly familiar wif Enterprise System Management, Event Automation and Correlation, Integration and Collaboration tools and solutions, primarily from Micro Focus ( HPE ), CA, IBM, Splunk, Cisco and Broadcom. Among those tools the most effective solutions were built, deployed and maintained/supported by using HP ( Micro Focus ) BSM, OMU/OML/OMW/OBM, NNMi, ArcSight, Splunk, CA Spectrum, Azure Monitor, Solarwinds, Moogsoft and various integrated components, third party event integrations and custom configurations.
• Familiar wif new generation of IT Operation Management platforms known as Artificial Intelligence (AIOps) and Machine Learning (ML) solutions. Also experienced wif Operations Management of cloud/on-prem IT infrastructure and services where traditional monitoring tools are complemented or gradually replaced wif AIOps solutions.
• Long time familiarity wif Open Systems platforms and the complexity of IT infrastructure and services. Supreme knowledge of infrastructure like Unix ( HP-UX, Solaris, AIX, Linux ), Windows Server and OS/390 servers, network and specialty appliances, storage systems - physical, virtualized or cloud based. Familiar several wif some Azure cloud platform products and services.
• Well familiar wif dynamic Operations Management practice, ITIL and applicable data center governance, Service Management and Asset Management practice for large corporations.
• In Project Management acts as a System Architect or IT operations technical Subject Matter Expert ( SME ) for monitoring engineering for systems availability, fault and performance.
• Earned multiple certifications including, HP OpenView, HP-UX Systems and ITIL Foundation.
• A strong pro-active leader, building cohesive teams, ensuring team efficiency & stakeholders satisfaction. Easily adjustable to corporate culture, data center dynamics and standards.

PROFESSIONAL EXPERIENCE

Confidential, Vienna VA

Sr. Monitoring Engineer / IT Management Consultant

Responsibilities:

• SME for Micro Focus tools and solutions for Enterprise IT Event Management. Major tools used on a daily basis were BSM/OMi ( later upgraded to OpsBridge Manager), legacy Operations Manager ( OML, OMW), HP NNMi 10.x, UCMDB, OO, UCMDB, SiteScope, ArcSight Logger, ArcMC.
• Built and implemented integration solutions where VMWare vROps and Cisco UCS Manager events were forwarded to Micro Focus BSM/OMi and Moogsoft AIOps. Provided custom built SNMP trap or SNMPv3 polling monitoring solutions using DX NetOps, NNMi, OMi and Operations Agent tools.
• Provided support on number of other monitoring products like Broadcom DX NetOps Spectrum, Solarwinds, ExtraHop and Splunk. Architected and implemented highly available and fully redundant ArcSight Logger servers for highest level of service availability.
• Participated to the evaluation of Splunk ITSI and later Moogsoft AIOps solutions adoption. Provided technical halp in installation, configuration and data ingesting from various sources, testing real-time event correlations, adding cookbooks and recipes for events, WE modules, configuring LAMs etc.
• Provided project leadership in projects where OpsBridge Manager and NNMi were integrated wif UCMDB, Service Manager and ServiceNOW, BDNA ( Flexera ), Cisco and Avaya monitoring tools and more. Wrote many Perl and Shell scripts to support integrations, adding custom monitoring solutions etc.
• Participated in Azure Monitor to Moogsoft integration using Operations Agent and OpsBridge Manager.

Confidential, Auburn Hills, MI

Sr. HP Open View Consultant

Responsibilities:

• SME for HP OpenView products, OVOU/OMU, NNMi, Performance Agent, Compuware Gomez, Reporter, as a member of Data Center - ESM Engineering and Support Group.
• Large migration/upgrade project involving replacing HP OpenView tools and solutions. Requirements and compliance analysis for the upgrade of monitoring agent on 2000 servers.
• Developing maintenance, reporting and automation scripts for IT Operations to effectively monitor servers and applications.
• Provided technical support regarding ESM servers, ensuring robust and uninterrupted operations. Performed diagnostic tests, note symptoms, gather relevant information for working wif other teams and vendors.

Confidential

Sr. Monitoring Engineer

Responsibilities:

• SME for HP OpenView products, OVOU/OMU (9.1 on Linux, 8.x on Solaris), NNM/NNMi, Sitescope, VuGen ( for BPM and Sitescope).
• Tools modernization architecture and advisory role on migrations/upgrade plans for the large enterprise monitoring infrastructure and solution. Installed and configured HP OpenView NNMi 9.2 to monitor complex Confidential radio devices, WAN/LAN infrastructure. Implemented custom SNMP polling and integration wif HP OMU for event management. Installed uCMDB and configured central repository of IT assets discovered by NNMi and other tools.
• Analyzed and designed Application Availability and Performance Monitoring solutions utilizing customized HP OMU 9.1 SPI for WebLogic, System Infrastructure SPI and Oracle SPI packages. Designed customized monitoring policies according to client’s requirements. Built custom OMU services maps for Service Navigator.
• Configured monitors for Sitescope using prerecorded (Web Click&Script) scripts by LoadRunner (VuGen).

Confidential, Washington, DC

Sr. Operations Monitoring Engineer

Responsibilities:

• SME for Enterprise Network, System and Application Management (ENSAM) tools and solutions. Software products managed and supported included HP OpenView suite (OVOU/OVOW/OMU, NNM/NNMi, SiteScope, BAC/BSM, OVSN, and Dashboard), CA Spectrum, BMC ADDM, IBM Netcool and some custom home grown ENSAM solutions.
• Managed all facets of large ENSAM development project for OCTO/NOC initiatives. Specifically architected, documented and implemented redesign/re-hosting of Network Management Solutions (NMS) to new ENSAM infrastructure and solution spanning three data centers wif automated failover capability DR features.
• As part of IT Operations technical support designed new monitoring solutions for HP OpenView OVO/OMU to monitor applications hosted by OCTO data centers. Template (policy) design, scripting using Perl, Shell and PL/SQL, implementation of SPI’s for systems infrastructure, Oracle and PeopleSoft SPIs.
• Performed day to day technical support for NOC crew by discovering and managing network elements ( IBM Netcool ), IOS image upgrades, network configuration management ( CA Spectrum ), alarm generation and correlations and SNMP NorthBound integrations .
• HP OVO/OM to Remedy integration for automated by-directional trouble ticketing ( RemedySPI ), Telalert integrations to OVOW servers and HP SiteScope to OVO/OM integration.
• Advisory role on monitoring solutions for IT service stakeholders, OCTO managers and team members, evaluations, presentations, custom reporting.

Confidential

Sr. HP OpenView Monitoring Engineer

Responsibilities:

• Teamed up wif Hewlett Packard - C&me on a large scale HP OpenView implementation project.
• Assisted in the creation and maintenance of Network Management Systems (NMS) H/W and S/W solution for Data Center. Performed development, implementation and support activities on HP tools and assisted HP in configuration, documentation and knowledge transfer.
• SME for HP OpenView products and HP servers running HP-UX. Architecture and implementation of ground up monitoring solutions using HP OpenView products. Introduced the best practice in implementation of OVOU, NNM, UCMDB, Radia.

Confidential

Sr. HP OpenView Consultant

Responsibilities:

• Responsible for new architecture and migrating of HP OpenView Operations, NNM, AutoPilot/MQ and OVPM to Veritas VCS three node cluster running two separate instances of OVOU. Installed UAT/DEV cluster & standalone OpenView servers. Supported complex migration project, custom installation & set up, cluster certification & HP unsupported OpenView hosting. The most scalable and highly available HP OpenView services design on cluster ever.
• Assisted in the creation and maintenance of Network Management Systems (NMS) H/W and S/W. Performed development, implementation and support activities on Unix/Windows platform.
• Provided technical support regarding NMS servers and application operations. Performed diagnostic test, note symptoms, gather relevant information.
• Deployed Oracle & DB2 SPIs & supported production on OVOU issues regarding Oracle RAC monitoring. Discovery & customization of OSSPIs, designed new templates for OS level system performance monitoring
• Developed maintenance & utility scripts in Perl, shell & SQL to support migration, administration & ITIL related initiatives
• Prepared plan for the migration of OVOU to Version 8.10 & developed tests for HTTPS based agent upgrade
• 3-rd level support on monitoring tools/solutions for 24/7 production crew and 2-nd level Unix/Intel/Network analysts
• Incident Management & Tech Support for OVOU, OVOW, NNM, OVPM, Autopilot/MQ, VCS, Coda, OVPA & OVSIP

Confidential, Detroit, MI

Sr. HP OpenView Consultant

Responsibilities:

• Responsible as the primary SME on implementation specialist for HP-UX and AIX based servers HP OpenView products & solutions in High Availability, Disaster Tolerant IT environment running SAP & other ERP applications
• Implemented improvements to HP OpenView Operations & Network Node Manager infrastructure & solutions. Introduced new monitoring solution and best practice.
• Provided technical support regarding NMS servers and application operations. Performed diagnostic test, note symptoms, gather relevant information.
• Installed new OVO Management servers on HP-UX cluster including OVOU 8.10 for evaluation
• Configured & implemented OVOU/NNM flexible server, recoverable high availability cluster.
• Developed new templates & monitoring scripts & developed monitoring solutions for Introscope Wily integration
• Outlined new architecture on Enterprise Management System to support custom SAP monitoring. Provided expert level of EMS aspect of using OpenView tools to manage applications including Sabrix & WBI.

Confidential, Bloomington, IL

Sr. ESM Automation Analyst

Responsibilities:

• Responsible for designing complex monitoring solutions for application availability & performance
• Worked wif Systems/Operations to define requirements for monitoring, designing & testing ESM solution
• Assisted on configuration & maintenance of HP OVO Management Servers & managed agents
• Enhanced HP OpenView products & assisted in HP OVO to HP Service Desk integration.
• Supporting HP OVO patching, upgrades and other administrative work.

Confidential, Glen Allen, VA

Sr. UNIX & HP OpenView Engineer

Responsibilities:

• Responsible for architecture, administration & maintenance of Unix ( HP-UX, Solaris ) servers and HP OpenView
• Designed failover HP VPO Mgmt Server configuration & implemented Primary/Secondary Mgmt Server
• Implemented restrictive firewall policy for HP OVO managed nodes in DMZ environment
• Assisted in the creation and maintenance of Network Management Systems H/W and S/W.
• Designed scripts to be used in integration projects, monitoring & custom reporting
• Primary resource & technical support for all enterprise wide system management initiatives & projects
• Led HP OpenView product updates & trained IT Managers & operators on products & ESM solutions
• Provided weekly on-call support on incidents escalated by Unix Platform Engineering Team

Confidential, Chicago, IL

Sr. UNIX & HP OpenView Engineer

Responsibilities:

• Installed, implemented and supported HP OpenView suite products, NNM, ITO (OVO), ITA and PerfView.
• Designed manual failover of NMS servers.
• Designed monitoring solutions and implemented HP OpenView SPIs.
• Provided technical support regarding NMS servers and installed application. Performed diagnostic tests, gatheird relevant information to troubleshoot and work wif vendor on ticket resolution.