PAM Engineer Resume

SUMMARY:

Experienced IT professional with experience in implementing series of CyberArk Processes on the CyberArk Platform such as Privileged Access Management, Password Rotation, Vault Administration, PowerShell Scripting, Troubleshooting, Disaster Recovery and several CyberArk modules with a mission to produce value towards meeting a business need or achieve organizational goal/objectives.
CyberArk Greenfield implementation from scratch including all major components of CyberArk such as Primary Vault, PVWA, CPM, PSM, PSMP, DR Vault.
Successful Onboarding of Active Directory Using LDAP
Installation, implementation, User Policies, User and Account Management, Integration, Monitoring and custom connectors.
Participated in Agile business requirement gathering sessions and design sessions with users in workshop settings.

TECHNICAL SKILLS:

Platform: CyberArk PAS, OKTA Verify

Operating System: Windows

Programming Languages: Powershell, C++, HTML, CSS

Tools: Microsoft Office 365

WORK EXPERIENCE:

Confidential

PAM Engineer

Responsibilities:

Installing and configuring CyberArk in the development, testing and production environments and deployment and troubleshooting of CyberArk products including Vault, PVWA, CPM, PSM, DR and PSMP.
Experience with CyberArk Discovery & Audit.
Manage & support all flavors of CyberArk installation including day to day security operations task, CPM and PSM issues
CyberArk integration such as LDAP, Okta
Analyzing PAM system logs and application, network and other logs as part of troubleshooting.
Act as an escalation point for CyberArk issues reported by users and coordinate with vendors as needed for troubleshooting and issue resolution.
CyberArk design deploys & supports high - performance, high-availability PAM environment with any number of target end points.
Troubleshooting and resolving issues to maintain the health of the PAM servers to ensure consistent availability of system to end user
Perform POCs and present the solution to the client.

Confidential

Help Desk Support

Responsibilities:

Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
Install, modify, and repair computer hardware and software.
Maintain daily performance of computer systems.
Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.
Created and maintained documents of standard process and procedures.
Walk customers through the problem-solving process.
Write manuals.