SUMMARY:

• Skilled in technical project management including scheduling wif clients, balancing work distribution to meet project deliverables & delivery timelines
• Hands - on experience in analyzing information system needs, evaluating end-user requirements, custom designing solutions and troubleshooting for complex information systems management
• Capable of designing, creating and testing of tools& systems to support a continuous integration / continuous delivery ecosystem for Infinite Campus software products
• Acquired rich experience in DevOps, Automation, Build Engineering & Configuration Management
• Possess expertise in writing simple SQL queries & scheduling tasks using cron jobs, version control and source code management tools like GIT
• Maintained network and systems by managing product and capability roadmaps, establishing maintenance procedures & work wif systems administrators and other engineers to perform regular network maintenance
• Spearheaded the IT operations, system engineering & administration, networking, virtualization & infrastructure management and team management; skilled in building & maintaining vendor relationships
• Excellent interpersonal, communication and organizational skills wif proven capabilities in team management & stakeholder relationship management
• AWS Services including EC2, VPC (NAT, VPN), IAM, ECS, S3, SNS, Lambda, CloudFront, Glacier, RDS, DynamoDB, Elasti Cache, Elastic Beanstalk, Redshift, Direct Connect, API Gateway, Route 53, Cloud watch, Cloud formation, Cloud trail, Opsworks, SQS
• Clear case, GIT HUB and Agile, ITIL
• Installation, configuration and administration of Red Hat Machines
• User & Package administration, Basic Network troubleshooting
• Schedule and monitor cron and at jobs, Admin Tools - Vmstat, top, ping
• Volume Management - LVM
• Basic Knowledge of NFS, LDAP, DNS, DHCP servers
• Administration of Windows 2003 Server, Active Directory, DHCP, DNS Implementation
• Basic Knowledge about Cisco Routers & Switches Configuration, IP addressing and Subnetting as well
• Create and Manage User Accounts, Group policy’s implementation

PROFESSIONAL EXPERIENCE:

DevOps Engineer/Release Manager

Confidential

Responsibilities:

• Assisting the professional service teams to develop offerings including proven architectures, proofs of concept, and best practices for delivery
• Used Kubernetes to orchestrate the deployment, scaling and management of Docker Containers
• Created Pods and managed using Kubernetes. Implemented Kubernetes on GCP
• Involved in development and test environment on Docker containers and configuring the Docker containers using Kubernetes.
• Researching, troubleshooting & fixing issues in the DevOps ecosystem
• Utilize Terraform to ensure state is consistent
• Manage infrastructure as code using terraform
• Responsible for:
• Migration of code from clear case to GITHUB
• Troubleshoot of building issues in Jenkins
• Plan and Coordinate Releases
• Defining branching, labeling, and merge branches for our applications in Git
• Integrated Git repos wif Jenkins
• Writing scripts to automate recurring processes and monitoring
• Playing a vital role in all areas of Jenkins, such as setting up CI for new branches
• Integrated Veracode Blackduck scans into CI/CD Pipeline
• Managing 6 Devops engineers from all 6 Agile teams.
• Contributed in implementation of PaaS technologies (Google Kubernetes Engine)
• Acquiring practical exposure wif Continuous Integration/Continuous Delivery tools
• Creating Implementation plans and drive them for Production deployments, EBS volumes for storing application files for use wif EC2 instances whenever they are mounted to them
• Transaction tracking, we also find out where our application is spending more time
• Developing & maintaining software automation tools used to manage source code, builds, artifacts, platforms, deployment, monitoring & configuration of the Infinite Campus products and related patches
• Planned & coordinated application migrations between systems
• Designing and developing internal solutions to meet functional requirements dat it is durable and maintainable over time

Cloud Engineer

Confidential

Responsibilities:

• Assured optimization of the maintenance organization structure & analyzed repetitive equipment failures
• Estimated maintenance costs and evaluation of alternatives and forecasting of spare parts
• Prepared drawings through extensive study of technical documents on detailed engineering
• Identified & prepared list of spare parts for each equipment & maintained min. & max. levels in the store
• Managed equipment allocation, scheduled maintenance & coordinated wif other Service Departments
• Ensured SLAs are achieved and no Response or restore SLA is missed
• Responsible for all reports, like SLA miss, Daily Build and Failed Trade report is discussed wif the team; daily operations dashboard to be shared wifout deviation and all other activities such as updating tracking sheet, project plans
• Successfully maintained the monitoring and alerting of production and corporate servers using Cloud Watch service
• Played a vital role in creating:
• Snapshots to take backups of the volumes & images to store launch configuration of the EC2 instances
• S3 buckets in theAWSenvironment to store files for our application
• Team performance dashboard on monthly basis; trending and analysis for continuous improvement; inputs to WSR/ MSR
• Actively participated in all BCP and DR situation
• Maintained and developed CI/CD pipelines in Jenkins using Groovy
• Review and modify Ansible playbooks to help automate the environment
• Created:
• Projects and Integration streams in ClearCase, based on Project demands
• Baselines and recommending the same in ClearCase

Sr. Systems Administrator

Confidential

Responsibilities:

• Managed all aspects of IT Operations including Hardware (Server & Network) Management, Applications Management, Software Versions / Patches Management, Service Level Management, Compliance (Systems Operations), Back-up Management & Contingency Planning, IT Asset Management and Datacenter Set-up
• Contributed to strategies and execution roadmaps (for purchases, strict budget controls, IT infrastructure, security, crisis /disaster & business continuity plans, asset management, incident management, audits, compliance & regulations, and vendor management)
• Delivered constant support for installation & administration of various range of servers, applications, desktops, laptops & peripherals, database, and security
• Managed IT staff by recruiting, and coaching employees, communicating job expectations and appraising their performance

Associate Platform Administrator

Confidential

Responsibilities:

• Developed complex system standards and recommend improvements to enhance performance
• Coordinated wif management and evaluate conduct capacity for system
• Planned, implemented, and maintained a Windows domain based infrastructure
• Directed day to day operations for group of System Administrators through assignment of specific tasks and duties to individuals in support of the warfighter
• Managed and developed new employees assigned to shift to: goal setting,, career planning, and on job development; provided regular feedback as well as written evaluations to measure and track progress
• Developed process improvements and other enhancements dat improve operational efficiency as well as ensure data security
• Copied template from one blade to another using VM Converter
• Responsible for:
• Changing Esx Server Password
• Troubleshooting Virtual machines which fail to start wif the error, like LAN unplugged
• Migrating and re-imaging virtual machines
• Enabling network connectivity in Dual Boot Operating System of virtual machines
• Installing VM tools, Enabling Hyper V
• Troubleshooting users’ login and home directory related issue
• Performance monitoring utility VMSTAT, IOSTAT, TOP
• Dispatching an engineer to replace the failed parts
• Installing BIOS update in Dell blade servers
• Lease Extension & Sharing (3 Scenarios), Lease Transfer, Merging two leases for one machine
• Changing Ownership of LoD machine, Providing one LoD machines to over one user in Share mode
• Successfully increased HDD, RAM & CPU in VM's
• Worked on the tickets by routing it to the appropriate group generated by the Filer

Associate Systems Administrator

Confidential

Responsibilities:

• Supervised system software processor and prepared upgrade strategies for storage
• Administered and executed various management activities and manage all backup activities
• Coordinated wif various groups & performed troubleshoot on all problems & provided resolution
• Collaborated wif networking department and install necessary hardware to systems
• Performed research on system technology and provide resolution to complex issues for processes
• Managed database, monitored trouble tickets and provide appropriate resolution for same
• Determined support to patch application and timeframe for same and develop appropriate strategies
• Responsible for:
• Installation of Scalability Server at different sites of ONGC
• Agent installation and Remote Support to the Customer Engineers for Installation of Agents
• Maintenance, patch management and troubleshooting
• Handled vulnerabilities, hardening issues of Network devices and Servers wif CA tool
• Managed Trend Micro Antivirus server wif daily updates
• Implemented the ITCM 12.5 for management of inventory and assets and Report configuration for different management layers
• Provided the Live to the ONGC Officers /Engineers across India and also provided and support to the HCL Engineers as a Trainer
• Administered and coordinated wif a team of approximately 25 engineers from all India for managing the ONGC project in all circles
• Worked on the Incidents assigned Resolution of Incident as per SLA on a daily basis

Associate Systems Administrator

Confidential

Responsibilities:

• Monitored all system alerts and assisted in resolving complex issues in system hardware and software
• Efficiently administered work related to servers and system and provided support to everyday operations
• Analyzed system for failure and assist to restore files wif help of operating system
• Supervised efficient application of various window patches and security controls
• Managed and monitored system plans and supervise all activities for plan and unplanned systems
• Installed and configured various commercial products on window operating systems
• Checked:
• Connectivity on HCL servers and providing 24*7 support
• Whether antivirus or any other software blocking connectivity wif HCL server's
• Understood the basics of operating system like user account control settings in windows vista & windows 7
• Handled technical issues which were based on ITCM

Technical Support Advisor

Confidential

Responsibilities:

• Provided customer service support and was their primary escalation point for all customer service
• Played a vital role in applying operating system updates, patches, and configuration changes.
• TEMPEffectively checked connectivity wif internal servers and providing remote support
• Successfully provided accurate & appropriate information to answer questions, troubleshoot issues & resolve complaints
• Accessed customer’s remote control having:
• Any concern in windows and also to troubleshoot their basic networking issues
• Having basic issues in lotus notes
• Applied operating system updates, patches, and configuration changes.
• Understood the basics of operating system like user account control settings in windows vista & windows 7
• Handled customer queries regarding their Adobe Connect Application
• Checked connectivity wif internal servers and providing remote support

Systems Engineer

Confidential

Responsibilities:

• Responsible for the back-end technical configuration for new clients
• Managed overall System Admin Operations including windows server administration, patch installation, user administration/ disk administration, performed clock changes, normal backups & restoration using automated backups scripts
• Provided end-to-end solution for issues related to troubleshooting servers management issues and enhancing service quality
• Handled Events, incident, problem and change management based operations
• Analyzed Priority & Impact assessment and resolving tickets for internal & external customers
• Installed, configured, troubleshoot and fine-tuned various hardware and software issues
• Successfully built solutions to address specific needs of the clients
• Added, removed, & updated user account information, resetting passwords
• Handled user accounts, group policy on active directory, patch deployment
• Managed Trend Micro Antivirus server wif daily updates
• Authorized for maintenance, patch management and troubleshooting