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Network Systems Controller Resume

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Shirley N, Y

Objective


I.T./I.S. Computer professional  with expertise in PC Technology, Data Operations and Networking,

   Seeking Computer Operator Senior type position in a Data center style environment.


Qualifications/Computer  Skills


Extensive experience in hands-on Computer I.T/I.S. Operations, Networking, PC  Hardware/Software, and Peripheral maintenance technology. Proficient in Windows  NT, XP, UNIX, IBM,VMS, San, Outlook, Word, Excel.


Professional  Experience


Confidential  -  Hauppauge, N.Y. Senior Network Systems Controller : 2000' -  2008' Operate  Storage area network tape unit, ITIL Certified for Incident/Problem  management.Worked with Tivoli Ptme remote management systems via Unix windows  2003. Interacted with Ticketing systems & Global Networking. Maintain  market data via production systems.Object & Task management via Formula  & Tivoli systems. Duties include;  batch processing, file management,  database/System maintenance. Monitor/troubleshoot Rss, ticker feeds,  close out daily market records and manipulate files. End User/Client Support. Active  in departmental projects, bridge/router/lan issues. Product Installs/Updates.TrainControllers.  Troubleshoot Printer issues. Shift turnover, Documentation/Procedural  Modifications.


Confidential - Bay    Shore , N.Y. Lead  Computer Operator : 1997'   -  2000' Network  support. Test and document department procedures, maintain Pc hardware/software/peripherals. File maintenance, create reports, perform system  tape backups, payroll processing, software upgrades, quality improvement.  Supervise and train computer operators. Troubleshoot user problems. Run batch  processing jobs. Maintain in-house e-mail accounts. Order stock. Participate in  monthly releases/upgrades. Facilitate and modify/update daily Log book entries  and departmental work shift turnovers.


Confidential - Medford , N.Y. Computer Operator : 1995'  -   1997' Batch processing. Repair/replace  keyboards/monitors,etc. Print checks/reports. Troubleshoot user/atm problems.  Enter/update rates via internet. Monitor on-line customer interfaces and  services. Reconfigure network routing/connections. System/tape backups, quality  control, automatic job scheduling. Bi-weekly/monthly routines. Help desk  functions, zip drive setup, software installs. On-call beeper/emergency Tech  Support responsibilities.


Confidential - Woodbury, N.Y. Microfilm Supervisor/Computer Operator : 1985'  -  1993' Convert data from 16mm tapes to microfilm/fiche. Supervised crew of  microfilm/Computer technicians. Trained new hires/summer help.  Printed/brokedown reports. Modified job menu folders. Batch processing, tape  backups. Developed film, tape logging/library maintenance. Assist/interact with  support services. Quality control. Handled custom outsourced requests.  System/hardware maintenance. Impliment/document/upgraded existing procedures  for I.S. dept. Work.


Education


  Computers, Business Law, English 

  Certificate  in Drafting

  Fundamentals  of Data Processing

  Windows NT

  VMS  Fundamentals

CBT Training in; Internetworking, Unix , PC/Network  Fundamentals

IP Ticker Network Management/CiscoWorks ; training

Certificates in ; A +  Hardware/Software

FreeBSD 6.0/UNIX ; training

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