Network Systems Controller Resume
Shirley N, Y
Objective
I.T./I.S. Computer professional with expertise in PC Technology, Data Operations and Networking,
Seeking Computer Operator Senior type position in a Data center style environment.
Qualifications/Computer Skills
Extensive experience in hands-on Computer I.T/I.S. Operations, Networking, PC Hardware/Software, and Peripheral maintenance technology. Proficient in Windows NT, XP, UNIX, IBM,VMS, San, Outlook, Word, Excel.
Professional Experience
Confidential - Hauppauge, N.Y. Senior Network Systems Controller : 2000' - 2008' Operate Storage area network tape unit, ITIL Certified for Incident/Problem management.Worked with Tivoli Ptme remote management systems via Unix windows 2003. Interacted with Ticketing systems & Global Networking. Maintain market data via production systems.Object & Task management via Formula & Tivoli systems. Duties include; batch processing, file management, database/System maintenance. Monitor/troubleshoot Rss, ticker feeds, close out daily market records and manipulate files. End User/Client Support. Active in departmental projects, bridge/router/lan issues. Product Installs/Updates.TrainControllers. Troubleshoot Printer issues. Shift turnover, Documentation/Procedural Modifications.
Confidential - Bay Shore , N.Y. Lead Computer Operator : 1997' - 2000' Network support. Test and document department procedures, maintain Pc hardware/software/peripherals. File maintenance, create reports, perform system tape backups, payroll processing, software upgrades, quality improvement. Supervise and train computer operators. Troubleshoot user problems. Run batch processing jobs. Maintain in-house e-mail accounts. Order stock. Participate in monthly releases/upgrades. Facilitate and modify/update daily Log book entries and departmental work shift turnovers.
Confidential - Medford , N.Y. Computer Operator : 1995' - 1997' Batch processing. Repair/replace keyboards/monitors,etc. Print checks/reports. Troubleshoot user/atm problems. Enter/update rates via internet. Monitor on-line customer interfaces and services. Reconfigure network routing/connections. System/tape backups, quality control, automatic job scheduling. Bi-weekly/monthly routines. Help desk functions, zip drive setup, software installs. On-call beeper/emergency Tech Support responsibilities.
Confidential - Woodbury, N.Y. Microfilm Supervisor/Computer Operator : 1985' - 1993' Convert data from 16mm tapes to microfilm/fiche. Supervised crew of microfilm/Computer technicians. Trained new hires/summer help. Printed/brokedown reports. Modified job menu folders. Batch processing, tape backups. Developed film, tape logging/library maintenance. Assist/interact with support services. Quality control. Handled custom outsourced requests. System/hardware maintenance. Impliment/document/upgraded existing procedures for I.S. dept. Work.
Education
Computers, Business Law, English
Certificate in Drafting
Fundamentals of Data Processing
Windows NT
VMS Fundamentals
CBT Training in; Internetworking, Unix , PC/Network Fundamentals
IP Ticker Network Management/CiscoWorks ; training
Certificates in ; A + Hardware/Software
FreeBSD 6.0/UNIX ; training