SUMMARY

• 12 Years of Professional Experience as a System Administrator and Engineer on Information Systems Implementing, Administrating, Operations Management. Configuration management, change management, Enterprise Client Support, on call support, liaising with Vendors, Data Centre Maintenance Support, Knowledge Transfer Support, Systems Migration and Transition Support
• Level 2 - 3 mission critical system support and problems resolution in highly organized & timely manner
• On site System Administration and scheduled Server maintenance duties according to SLAS
• Member of network transition teams including scheduling, planning and support for installation, migration, planning, preparation of projects, On Site Project Work, Support, Data Centre Administration, enterprise Customer Support, External client support, Liaising with Vendors
• Windows Server 2012,2008,2016,2003 domain based on
• Active Directory Domain and Topology Design, Group Policy Objects Deployment, Objects and Services Access Management according to best practices, Domain Naming System and Dynamic IP Address Allocation Server Implementation, MSCS- Microsoft Failover Clustering,
• VMware ESXI 6.0,5.5,4.X virtualized Data Centre Environment configuration and administration, VCENTER Deployment, VMware High Availability Clusters, VMOTION, DRS for Optimizing Resource utilization, Live Server, Storage migration, Replication, VCOPS, VROPS manager for Health Diagnose Capacity Planning and diagnosing, Update Manager, ESXCLI, POWERCLI Automation, ESXI Server Multipath configuration for fault tolerance and Load balancing, iSCSI, Fibre SAN connectivity, VM Fault Tolerance (FT) configuration and disaster recovery planning using SRM, Virtual SAN Storage Configuration
• Office 365, Microsoft Exchange Server 2013, 2010 and 2007 messaging solution designing and deployment for high availability environments, SSL Certificates Configuration, Email Security Appliances Configuration, Configuring and Administrating Exchange Online Protection for Office 365 and on-premise Exchange Servers, Configuring,
• SQL Server Clustering, SQL Server Configuration, Enterprise Backup Configuration, database access management, SQL Server Integration with Business application servers
• Windows Server Update Service Server Implementation for Windows OS and non-windows Applications, SCCM 2012 R2,2007 R2 (App OS Packages Updates Deployments, Updates, Asset Management), SCOM 2012 R2,2007 R2, SCSM, SCVMM configuration tasks
• VEEAM, Symantec and Shadow Protect Disaster Recovery Solutions Implementation for Virtualized and non-virtualized Environments, Enterprise Antivirus Deployment via Centrally Managed Servers
• Sophos, WatchGuard and CISCO PIX, ASA Firewall Configuration, Firewall Centralized Management, Inter Site IP Sec VPN Configuration, Router, Switch Configuration, HP, Dell, NETGEAR Managed Switch Configuration, NetApp, EMC, Nimble SAN Configuration
• CISCO UCS, F5 Load Balancers an Riverbed WAN Optimizers configuration and administration
• HP, Dell Server Configuration, RAID Storage Configuration, Data centre Server Hardware Configuration and Troubleshooting, Cloud Infrastructure Configuration on NTT Cloud Services, good Azure and AWS Cloud Skills

TECHNICAL SKILLS

Microsoft Server Technology: Windows Server 2012 R2, Windows Server 2008 R2 2016, Windows 2011 (SBS), Windows Server 2003 R2

Email & Collaboration Solutions: MS Exchange 20010,2013,2007, Share-point 2007,2010

Virtualization: VMware ESXI 6.0, 5.x, 4.x Microsoft Hyper-V, Citrix Xen Server

Cloud Technology: NTT Cloud Services, Office 365 (Exchange Online, SharePoint), Working

Firewall security & VPN Solutions: Sophos Firewall, WatchGuard, Cisco PIX, ASA firewall

Routing Switching Wireless: Cisco Routers & switches, HP managed switches, NETGEAR managed switches, CISCO Wireless Access Controllers

Database Technologies: Microsoft SQL Server 2005, 2008 and 2012

Backups & Disaster Recovery: Symantec Backup Exec, Symantec Systems Recovery, VEEAM Backup Replication Server Hardware, SAN CISCO UCS Platform, HP ML & DL Servers, Dell Power Edge Servers, Dell Chassis, Wintel Servers, NetApp, EMC, HP MSA, Nimble Storage

Network Monitoring Tools: Solar Winds, GFI, PINGDOM, WHATSUP, Nagios

LINUX/Mac OS X: CentOS, Ubuntu, Mac OS X 10.X, Server App, Profile Manager, Apple Configurator, Casper Suite

PROFESSIONAL EXPERIENCE

Confidential, Canaan, CT

Systems & Network Engineer

Responsibilities:

• Configuration and Administration of Windows 2012 R2/2016 domain in VMware ESXI (6.0,5.5) virtualized Data Centre environment
• Active Directory, Group Policy, Single Sign on (SSO), DFS, DHCP, DNS.LDAP, ADFS configuration
• Office 365 Administration and mailbox migration in to office 365 Cloud, attending post migration issues
• Configuring On premise and office 365 cloud mail box security with Exchange Online Protection
• Undertaking Project deployment activities, day to day Network Operations and troubleshooting series switches, CISCO Wireless Network and Access Points, CISCO Routers, Palo Alto Firewalls
• Utilizing Solar Winds and BT IPAM tools for IP address management
• Configuring and supporting F5 Load Balancers (IRULES, Virtual Servers, Pools, Monitors creation)
• Managing Riverbed LTM, GTM WAN Optimization Infrastructure and upgrading firm ware
• Administrating Windows File and Print Servers
• Managing Server Backups (Tape Libraries and Network Backup using Symantec Backup Exec), Restoring Backups in disaster situations, Creating Backup Jobs
• Configuring and Managing User Account permissions in the Active directory
• Administrating Storage (EMC VNX, Data Domain, Avamar)
• Configuring and supporting company specific business applications
• System monitoring and diagnosing using multiple monitoring tools (Solar Winds, WHATSUP Gold etc)
• Utilizing Service Now I Portal for Change and incident Management

Environment: Windows Server 2012 R2, 2008 R2, Office 365, Exchange 2013, VMWare ESXI 6.0, 5.5, VCENTER, Dell PowerEdge Blade Servers, Quantum Tape Libraries, DNS/DHCP, Active Directory, GPO, OU, SCOM, PowerShell, MacAfee - EPO Enterprise Antivirus System, CISCO Switches, F5 Load Balancers, Riverbed WAN Optimizers, CISCO Routers, Palo Alto Firewalls, Solar Winds, WHATSUP Gold, BT IP Address Management, ServiceNow Ticketing and Change Management System.

Confidential, VT

Systems Administrator

Responsibilities:

• Managing and administration of Windows 2012 R 2, 2008 R 2 network Infrastructure in a multi-site (US, Canada, Hong Kong and Australia etc.) which was implemented on CISCO UCS and HP Chassis platforms in state of art multimillion Dollar Data Centre (s), Windows Migration Project Planning and Deployment
• Administration, Deployment and troubleshooting of VMWare ESXI 5.1, VCENTER Server, VCOPs based Virtualization platform consisting of multiple data centres/clusters which are hosting more than 2000 Windows/Linux Servers
• CISCO UCS Chassis (Domains) management, configuration of UCS software and hardware issues in modern Data centre environment
• Managing DFS File System, Advanced CIFS, NFS SAN Files Shares, Managing Windows Printer Servers/Queues
• Managing Net App/HP MSA Storage Clusters, LUN Expansion, LUN Migration, Supporting Exchange Server Farms,
• Supporting Data Centre Power, Cooling Systems, Storage Systems Maintenance, Data Centre Server Hardware Configuration, Liaising with Vendors
• Supporting SCOM, AD, GPO, Security Groups, Users management, Enterprise Antivirus System, Data Centre Assets management, SSO, Security Certificate Services (PKI, CA)
• Supporting Internal client base of over 6000 members, off shore IT team’s training/knowledge transferring (KT Sessions) using CISCO WebEx sessions

Environment: State of Art Data Centre, Windows Server 2012 R2,2008 R2, On Premise, Exchange 2010, VMWare ESXI, VCENTER Server, VCOPs, SRM, CISCO UCS, HP Chassis, NetApp, HP MSA, EMC, Pure Storage, DNS/DHCP, Active Directory, GPO, OU, SCOM, PowerShell, MS SQL server 2008/2005, MacAfee - EPO Enterprise Antivirus System

Confidential

Systems Engineer (Windows, VMWare)

Responsibilities:

• Enterprise IT Projects Implementation for PPCS extended client base
• Client Systems Administration, Level 2-3 Support, complex Troubleshooting tasks
• Onsite projects and support, Remote administration and Support
• Windows Server 2012, 2008 based Multi Domain Architecture Network Design and Deployment based on vSphere 5.5 platform, FSMO Roles re-configuration, Active Directory configuration in Multi Domain Environment, GPO Creation & Linking to OUS, OU creation & user rights assignment, Distributed File System (DFS) Architecture Design, NTFS files access permissions & file sharing configuration according to best practices, AD administration using PowerShell, Undertaking Windows & 2012 Migration Projects
• Exchange server 2013, 2010, 2007 high availability (Mail Box Server DAG & CAS Clustering) solutions deployment with Edge Server configuration, OWA, Active Sync Configuration, Public Folder Configuration, Exchange Server backup, restore configuration, SSL Certificate Configuration, Trend Micro Email Spam Filter Configuration, Complex mail flow issues troubleshooting, Exchange migration projects, Office 365, Lync Configuration, Iron port (CISCO Email Security Appliance) configuration for Exchange Organizations
• Symantec Backup Exec, System restore & Storage Craft Shadow Protect Backup strategy planning and deployment, daily Backup administration, Backup Tape Arrays Configuration & maintaining
• VEEAM Virtual Machine Backup, Restore Configuration and backup maintenance
• Terminal Server (RDS) Gateway Configuration in multi-server environments
• Citrix XENDESKTOP, XenApp deployment for enterprise clients
• Symantec Corporate Anti-virus Server configuration, rollouts
• SQL 2008, 2005, 2012 Server Configuration, backup, Access Permissions, Tuning administration
• CISCO Routers & Switches Configuration, Sophos, WatchGuard UTM Configuration, HP Server Hardware Configuration, Enterprise MFD Devices Configuration, Custom Wintel Server, Desktop Building, System Deployment, applying Software Patches and Asset (Inventory) management using SCCM.
• NTT Cloud Infrastructure Configuration, Multi-Site UTM VPN Configuration, UTM Central Administration Configuration, Enterprise PCI Security Compliance Configuration
• Network Monitoring Configuration (Zabbix), Web Site Monitoring Configuration (Ping Dom), Nagios

Environment: Windows Server 2012,2008,2003, Hyper-V Server, Server core, EMC, Nimble Storage, Citrix XENSERVER, DNS, DHCP, Active Directory, GPO,OU, WSUS, SCOM,SCCM 2012 R2,2007 R2, RDS,TS Server, Microsoft Single Sign On, Exchange Server 2010,2007,2003, MS SQL server (2008,2005,2012), Symantec backup exec, system restore, Storage Craft Shadow protect, VEEAM Backup Replication, Kaspersky Enterprise, Client Edition, CISCO Routers, Switches, HP, Dell Servers, Network cabling, MFD, ADSL Routers, Wireless Switches

Confidential

IT System Engineer

Responsibilities:

• Undertaking Enterprise projects based on Windows Server 2012 R2, 2008 R2 and VMWare ESXI 5.5, 4.x Virtual Infrastructure, System migrations projects (Exchange Server Upgrades), Systems Integration, System configurations and enterprise desktop support. Administrating and maintaining corporate client networks according to SLAS
• Designing & Deployment of Windows 2008, 2012 Server based Network solutions for multi-site corporations based on VMware ESXI 5.x, 4.x VCENTER Server, HA, VSWITCH, VMOTION Live migration EMC SAN Integration and Hyper-V virtual platforms, VMM, Windows & 2008 Upgrading (Migration) projects
• Windows Server 2012, 2008 based Multi Domain Architecture Network Design and Deployment based on Hyper-V Virtualization platform, FSMO Roles re-configuration, AD configuration in Multi Domain setup, GPO Creation & Linking to OUS, OU creation & user rights assignment, PowerShell for AD administration, Distributed File System (DFS) Architecture Design, NTFS files access permissions & file sharing configuration according to best practices
• Exchange server 2010,2007,2013 high availability (Mail Box Server DAG & CAS Clustering) solutions deployment with Edge Server configuration, OWA, Active Sync Configuration, Public Folder Configuration, Exchange Server backup, restore configuration, SSL Certificate Requests and Configuration, Trend Micro Email Spam Filter Configuration and Complex mail flow issues troubleshooting, PowerShell for Exchange Server Administration, Exchange migration projects, SharePoint 2007, 2010 intranet Site Configuration and supporting, configuring F5 Load balancers for Exchange Server Farms
• Centralized Patch management configuration based on WSUS Server
• EMC VNX SAN storage Configuration and assignment of LUNS to VMware ESXI Servers,
• QNAP NAS Storage Configuration for on site server backups, Nimble SAN Configuration
• Disaster Recovery Strategy planning and deployment for VMware ESXI Virtual Infrastructure based on VEEAM Backup Replication Service with Offline Virtual machine replication in focus, Symantec Systems Recovery configuration for Server level, application and file level for server backup, restore function
• MS SQL 2005, 2008 Server deployment as the back-end database system for client, server architecture based core businesses applications, SQL Server Clustering, SQL Server management Studio, Queries
• LAN, WAN, Wireless Network Devices Configuration and Troubleshooting, Network Security Configuration and threats management, System Deployment and System Inventory (Keep Tracking software and hardware assets) using SCCM in built features, SCCM, SCOM 2012 R2, 2007 R2 configuration and administration in client’s networks
• Symantec Backup Exec, System restore & Storage Craft Shadow Protect Backup strategy planning and deployment, daily Backup administration, Backup Tape Arrays Configuration & maintaining
• Terminal Server (RDS) Gateway Configuration in multi-server environments
• Citrix XENDESKTOP, XenApp deployment for enterprise clients
• Corporate Anti-Virus Roll out configuration, SQL Server Installation & backup, restore administration
• CISCO Routers & Switches Configuration, CISCO UCS 5000 Series Chassis, B200 Series Blade Server Operations, CUCS Manger, CIMC WatchGuard UTM Configuration, HP Server Hardware Configuration, Enterprise MFD Devices Configuration, Custom Wintel Server, Desktop Building
• Utilizing Amber-Cat Ticketing System for support service management

Environment: Windows 2008, 2012 Server, VMware ESXI/VCENTER Server, VCOPs, Hyper-V Server, Server Core Exchange server 2010, 2007 Servers, MS SQL 2008, 2005, SharePoint 2010, VEEAM Backup Replication, and Symantec System recovery, Active Directory, Group Policies, DNS, DHCP, SCCM, WSUS, PowerShell ISE, Trend Micro Enterprise Anti-virus, Trend Micro Email Filter Software, Inter Site VPN, ADSL Modems, Wireless LAN Controllers, Enterprise MFDS, Cisco integrated services routers (800 Series and 1700 Series etc.), HP DL Rack-mount Servers, HP ML Tower Servers, HP 4000M, 3800, 3500 series managed switches, EMC VNX Series SAN Storage, QNAP NAS Storage Devices, Nimble Storage, Amber-cat Ticketing System

Confidential

Systems Integrator (Windows, VMWare)

Responsibilities:

• IT projects planning and deployment for Confidential diversified client base followed by post installation system administration and troubleshooting
• Liaising with on-going customers of Confidential who request mission critical Level 2-3 technical support
• Frequent on-site travel to make sure IT support is available when it needed at client premises, daily remote system support and monitoring
• System Documentation and updating Inventory
• Windows 2008, 2012 Server based Network Projects Designing and Deployment based on VMware ESXI 5.x Virtualized Infrastructure and Hyper-V for SME and Large Enterprise Clients, Windows Certificate Authority (PKI Infrastructure), MS Failover Cluster Configuration, MS NLB Load Balancer Cluster configuration for Exchange and SQL Servers, Windows Server upgrading (Migration) projects from & 2008
• Network Security (Hardware, Firmware and Software aspects) Hardening comply to PCI Standards
• EMC VNX SAN storage Configuration and LUN assignment to virtual Servers, Nimble Storage LUN Configuration for servers
• Active Directory, Group Policy, Site Replication, Domain User Access Rights configuration, DNS, DHCP Server Configuration, WSUS Deployment, SCOM 2007 R2 System Monitoring Configuration and support, SCCM 2007 R2 Configuration
• In house Exchange 2007, 2010 messaging systems implementation with mailbox server high availability in focus, exchange server administration & troubleshooting, PowerShell for Exchange Administration
• Disaster Recovery Strategy planning and deployment for VMware ESXI Virtual Infrastructure based on VEEAM Backup Replication Service with Offline Virtual machine replication in focus, Symantec Systems Recovery configuration for Server level, application and file level for server backup, restore function
• MS SQL 2005, 2008 Server deployment as the back-end database system for client, server architecture based core businesses applications & SharePoint Server Configuration, SharePoint 2007 Support
• Medical Sector core business application installation and configuration based on HCN Medical Director, Protract, Blue Chip, MEDTECH and Best Practice etc.
• CISCO, Dell, HP, Net-gear LAN, WAN, Wireless Network Devices Configuration and Troubleshooting, Network Security Configuration and threats management and Sophos UTM Device configuration
• Using in house built Ticketing System and Inventory

Environment: Windows Server 2008,2012,2003, Active Directory, DNS, DHCP, SCOM,SCCM 2007 R2, Terminal Server, Single Sign On (SSO),VMware ESXI & VCENTER Server, Exchange Server, SharePoint 2007, SQL Server, AVG Anti-virus Enterprise Edition, Sophos UTM Firewalls, CISCO UCS C220 Blades, CISCO, Dell managed switches, CISCO Routers, EMC VNX SAN storage, HP DL 380, ML based Servers, Custom Built Wintel Servers, Server Racks, Enterprise MFD Devices, 3CX Soft PBAX for SIP based VOIP solutions, Mac Server.

Confidential

Engineering Executive

Responsibilities:

• Divisional Computer Network Deployment and Administration, Exchange Server 2000 messaging platform administration and troubleshooting
• Windows 2000 Server Domain Design and Administration, SQL Database Configuration and Complex queries running using Toad software tool for VOIP, SMSC and other Server CDR Records
• Server Hardware Monitoring and Troubleshooting
• Short Message Service Centre (SMSC), Unified Message Communication (UMC), International VOIP Carrier Services, Missed Call Alert Server, USSD Server and Ericsson AXE Series GSM Exchangers (Switches) project and testing team member overseeing more than 05 staff Members
• Network Operating Centre (NOC) team member
• Nagios & WHATSUP Network Monitoring Tools Utilization
• Satellite Earth Station Operation, monitoring and daily troubleshooting
• Value-added Service and Ericsson Exchange planned system upgrade execution and post upgrade system testing team member

Environment: Service Coordinating with over 75 International Carrier Operators in North America, Europe, Asia, Middle East and Africa, Solaris, Windows 2000, NT4 Server, Exchange Server 2000, MS SQL Server, Toad SQL Query, CLARENT, CISCO, Belgacom VOIP Servers for international Direct Dialling Services, Software Tool, Symantec Backup Exec, Telecommunication Industry grade large HP Servers, SUN Servers, Network Operating Centre for over 6 million client bases, Ericsson AXE Series Mobile Exchangers