EXPERIENCE:

Server Automation Engineer

• Experienced automation engineer within various server automation tools such as HP Server Automation Opsware , HP Operations Orchestration, and the BMC Server Automation Product Suite.
• Developed automated solutions to drive efficiency for the NBCU Compute Organization, Security and Governance Teams.
• Engineered server deployment packages and developed business critical scripts in Opsware.
• Engineered and automated Windows bare-metal server provisioning process using Opsware in both physical and virtual environments consisting of WINPE boot images, Opsware OS profiles and sequences, and post-build deployment packages.
• Automated operational tasks surrounding WSUS and monthly Windows update server patching.
• Assisted with the integration and implementation of the BMC Server Automation Product Suite such as BMC ProactiveNet Performance Management BPPM , BMC Atrium Discovery and Dependency Mapping ADDM , and BMC Server Automation BSA .

Sr. Windows Server Engineer

• L3 Server Operations engineer and West Coast point of contact for the Comcast Programming Group CPG division.
• Key server infrastructure contributor during the Comcast and Confidential merge.
• Implemented best practices in technologies such as Active Directory, Windows Server Update Services WSUS , Symantec Anti-Virus SAV , Citrix, and VMWare to help bring the CPG infrastructure to a more stable and secure environment.
• Participated in bi-weekly on-call server support as an L3 escalation point of contact.

Server Initiatives and Automation Technical Lead

• Confidential Endpoint Security subject matter expert SME who proactively monitored, maintained, and stabilized the overall health of the NBCU server anti-virus infrastructure.
• Led an enterprise-wide Confidential server remediation/AV cleanup initiative consisting of over 900 remediation items.
• Acted and served as the escalated point of contact for any anti-virus related issues pertaining to servers.
• Windows Server Update Services WSUS SME who led and coordinated standard monthly security patching to over 2700 production and non-production devices.
• Primary server liaison for automated solutions and process improvements using HP Opsware and HP Operations Orchestration.
• Server Automation Opsware administrator.

Systems Administrator

• Primary L2 West Coast Server Operations engineer responsible for enterprise level support of over 3000 physical and virtual application, database, and infrastructure servers across the US and International region.
• Served as an on-site escalation for Windows Server and HP Confidential series hardware failures and issues.
• Responded to and remediated critical outages in a timely, calm, and professional manner.
• Researched and performed extensive root cause analysis and determined best approaches to prevent future outages.
• Documented standard operating procedures and workflows for process improvement.
• Built and configured both physical and virtual Windows servers and clusters from the ground up using standard templates and procedures.
• Health checked and performed quality control on systems to ensure proper configuration and functionality prior to production approval.
• Performed server maintenance, upgrades, and changes through standard change control management.
• Planned, coordinated, and successfully executed mass data migrations using NetApp Virtual File Manager and Robocopy.
• Installed, configured, and performed backups and restores using NetBackup 6.5 and above.
• Performed daily requests and tasks through NBCU Kintana ticketing system and maintained an SLA above 95 .
• Gathered and compiled SOX Compliance data reports for auditing.

Systems Analyst/Active Directory Domain Administrator

• Analyzed, supported, and maintained a global Active Directory/DNS infrastructure with over 40 Domain Controllers and DNS servers on a daily basis.
• Functioned as Technical Team Queue Manager to monitor, distribute, assign and resolve tickets in a timely fashion.
• Improved overall weekly and monthly SLA percentages from 50 to 100 .
• Led the Microsoft AD Risk and Health Assessment Program ADRAP to identify and eliminate key infrastructure risks.
• Worked with customers and clients to solve high-level AD user account and group issues.
• Administered, implemented, and applied enterprise-wide group policies to servers and clients.
• Created and configured AD Sites and Services to improve location-based authentication.
• Oversaw internal and external DNS for the company.
• Assisted with DNS and WINS infrastructure cleanup project.
• Participated in OU design, planning, and implementation for various business units.
• Coordinated production domain infrastructure changes through standard change control management.
• Promote and demote domain controllers to and from the environment.
• Implemented NT5DS Domain Time Hierarchy.
• Participated in domain consolidations, migrations, and decommissions.
• Gathered and compiled SOX Compliance data reports for auditing.

SKILLS:

Server Automation Tools

• HP Server Automation Opsware , HP Operations Orchestration, BMC Server Automation BSA , BMC ProactiveNet Performance Management BPPM , BMC Atrium Discovery and Dependency Mapping ADDM , BMC Cloud Lifecycle Management CLM , and BMC Capacity Optimization BCO .

Systems, Network, and Storage Infrastructure

• Windows Server 2000/2003/2008 Standard/Enterprise/R2 and Linux
• Active Directory, LDAP, DNS, WINS, GPMC, VMWare, ESX, VSphere, VBlock, Likewise, VBScript, NetBackup, HP SIM/ICE, Confidential Endpoint Security, Symantec Anti-Virus and Endpoint Protection, WSUS, Robocopy, NetApp VFM, Exchange Server 2003, Dameware, PCAnywhere, Routing and Remote Access RRAS , Internet Information Services IIS , Dynamic Host Configuration Protocol DHCP , Distributed File System DFS , Microsoft Systems Management Server SMS , and SNMP.
• HP ProLiant DL and BL series, iLO, EMC Clariion, Isilon, and NetApp.
• Cisco UCS B and C series, CIMC, and UCS Manager.

Web and Application Development Tools

• Java, SQL, ASP.NET, Visual Basic, HTML, JavaScript, and CSS.
• Eclipse, Dreamweaver, Rational Modeler, ERwin, Microsoft SQL Server 2005, and Microsoft Visual Studio 2005.