SUMMARY

• Having 8+ Years of experience in Linux Administration, software development, Cloud Implementations, Orchestration, Change & Incident management in Business - critical applications in Telecommunication Domain.
• Possess experience in OSS Network Monitoring Tool, ITSM, Service Assurance, IP Networks (L2 to L4), Linux Unix shell scripting and ITIL Process.
• Implemented AWS solutions using EC2, S3, EBS, Elastic Load Balancer, AWS Lamda, AWS Fargate, Optimized volumes and EC2 instances.
• Have exposure in teh enhancement, maintenance and support of various applications for production and non-production.
• Possess experience as Solution Architect and Cloud DevOps Engineer for Service Assurance, Incident and Change Management, Migration and Rationalization for numerous ITSM applications in Telecom domain.
• Experience in OSS Network Monitoring Tool (Performance, Alarm and Event Management and (cross vendor) integration with ticketing system) and CloudWatch ECS in a Specialized in full life cycle of teh software implementation, including requirements understanding, configuration, testing and maintenance.
• Building teh AWS Infrastructure using VPC, EC2, S3, Route 53, EBS, Auto Scaling in CloudFormation.
• Ability to Design and Manage cloud - based infrastructure to deliver teh required performance, security and available software requirements.
• Expertise in architecture blueprints and detailed documentation.
• Handled storage over cloud with EBS and S3 policies, performed capacity planning and designing, OS upgrades and hardware refresh.
• Having a good understanding in Docker and develop distributed cloud system using Kubernetes.
• An accomplished Designer in an ITSM/ITIL for a Service Orchestration Tool (AUTOFIX) for fault resolution within SPM platform.
• Good Knowledge in Java Scripting, REST API, SOAP API and webservices.
• Basic knowledge in SQL, Java, Shell
• Knowledge of SNMP, ICMP, TCP/IP, and UDP.
• Good Knowledge of IP Networks (L2 to L4)
• Have exposure in FTTP, FTTC, Ethernet networks
• Design and develop infrastructure monitoring and reporting tools.
• Develop and maintain configuration management solutions.
• Highly proficient in understanding teh middleware and database concepts in cloud-based architecture and Amazon Web Services and Agile/Scrum environment.
• Well versed in Containerization, Docker, Kubernetes. Also comfortable in Ansible.
• Participate in operational and/or engineering efforts in AWS Cloud.
• Understand teh latest features like (Azure DevOps, OMS, NSG Rules, etc..,) introduced by Microsoft Azure, AppCenter and utilized it for existing business applications.
• Containerized deployments and microservices build/deployments.
• Build and support pipelines on Jenkins.
• Research and recommend innovative, and where possible, automated approaches for system administration tasks. Identify approaches that leverage resources.
• Mentor teh junior level engineers about teh project and technical skills.
• Help tune performance and ensure high availability of infrastructure.
• Coordinate and engaging teh respective teams to fix production issues.
• Take ownership coordinate and communicate of teh assigned project, with impacted constituencies following ITIL standards for better service management and customer satisfaction.
• Delegating teh roles and responsibilities to everyone in teh team.
• Reporting teh project metrics on weekly basis to higher management.
• Proactive management of applying OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure/add new services as necessary.
• Upgrade and configure system software that supports infrastructure applications or Asset Management applications per project or operational needs.
• Implementing teh plans and assigning teh team to achieve ongoing performance tuning, hardware upgrades, and resource optimization as required.
• Coordinating with release management, development and testing teams for teh application deployments in order to perform teh release schedules.

TECHNICAL SKILLS

Operating systems: Windows, Linux

Programming Languages: XML, HTML, Java, Shell scripting, SQL, JSS, Python

API: REST, SOAP

Database: Oracle SQL Developer

Cloud Technologies: AWS, Google cloud, Azure

Build Tool: ANT, Maven

ITSM Tools: Service Now, Bridge clarify, HPSM

Service Orchestration Tool: NGA AutoFix, NGSD

Configuration Tool: Chef, Ansible

Network & IT Monitoring Tool: VmWare SMARTS, HOBBIT/XYMON, AWS ECS, NAGIOS

Other Tools: JIRA, HUNTER

File Servers: FTP, SFTP, WinSCP

Scripting: Unix shell scripting, ASL, Perl

PROFESSIONAL EXPERIENCE

Confidential, Seattle

Solution Architect

Responsibilities:

• Involved in designing and deploying multitude applications utilizing almost all of teh AWS stack (Including EC2, Route53, S3, SNS, SQS, IAM, ECS, CloudWatch, Lambda) focusing on high-availability, fault tolerance, and auto-scaling.
• Designing and deploying dynamically scalable, available, fault-tolerant, and reliable applications on teh Cloud
• Selecting appropriate Cloud services to design and deploy an application based on given requirements
• Migrating complex, multi-tier applications on Cloud Platforms
• Designing and deploying enterprise-wide scalable operations on Cloud Platforms
• Implementing cost-control strategies
• Drive Impact assessments and Chair cross functional team calls to progress component solution design.
• Produce High Level Designs (HLDs) and Low level (LLDs) describing IT systems changes to support product, service delivery and service assurance requirements.
• Provide in-life support for issues on teh solution
• Continually seek to improve teh quality, productivity and culture of teh service, ensuring that teh operational documentation is developed and reviewed on regular basis.
• Co-ordinating teh updates in weekly calls, flagging issues and risks. Facilitate deployments, changes and coordinating with appropriate team to restore teh service based on SLA.
• Involving in Upgrade Activity.
• Helped in creating a next generation platform using CoreOS Linux with fleet / Kubernetes based on docker containers running in a microservices ecosystem on VMWare ESXi.
• Handled on-prem deployments and achieved system stability for large scale customer environments.
• Helped in migrating services from fleet to kubernetes.
• Contributed to python library that deploys k8s clusters using helm charts, in-house tool(SSDT) for service deployments into teh k8s clusters.
• Developed and Implemented kubernetes manifests, helm charts for deployment of microservices into k8s clusters.
• Set up and maintained Logging and Monitoring subsystems using tools loke; Elasticsearch, Fluentd, Kibana, Prometheus, Grafana and Alertmanager.
• Established infrastructure and service monitoring using Prometheus and Grafana.
• Wrote Dockerfiles for micro services, also dockerized testing environment for those services.
• Wrote many python scripts using di erent frameworks of python like pytest and context. Implemented an automated test strategy for testing teh functionality of services using Concourse-Ci and Docker.
• Contributed for python library which continuously integrate, test and deploy clusters through fully-automated concourse pipelines.
• Wrote many python scripts and also implemented automated testing strategy for Robustness, Longevity/Load testing on teh systems using Jenkins and Docker.
• Implemented di erent loaders for kubernetes, etcd, portworx and ran them on systems
• Contributed to python based in-house tool (inspector) which consists of bunch of python tests for inspecting teh system under test (SUT) on periodical intervals when loaders running on teh system.
• Based on teh priorities contributed work for fixing teh defects that reported in releases.

Confidential

Solution Architect/ Solution Designer

Responsibilities:

• Drive architecture design sessions, ensure stakeholders understand teh approach in a client facing environment engaging with senior leadership.
• Recommend OSS changes for Ethernet, FTTP and FTTC journey
• Designed Java & J2EE based application, Web services and xml-based request using Microservice architecture.
• Have worked in x86 server architecture, storage system, Linux OS, IP network design and database technologies.
• Gather and document customer requirements following Agile/Scrum methodology.
• Responsible for tracking user story deliveries through continuous planning and regression, to accomplish seamless execution in application deployment.
• Analyzing XML based scripts to ensure request/ response xml contains all teh requisite parameters for seamless communication in application deployment.
• Recommend changes to system architecture based on product and network design, adding automation in operational processes.
• Delivered well-architected end-to-end solutions for various major/complex initiatives across business domains with a cloud-native/API-first mentality ensuring that all business requirements are met aligning with teh business growth strategy and that teh solution is resilient and Scalable format.
• Work with system engineers and developers to evaluate Test cases during teh early phases of a release cycle.
• Worked on implemented API security, autantication, messaging queue (KAfka) and transport level security.
• Draw sequence diagram related to component architecture.
• Designing and deploying dynamically scalable, available, fault-tolerant, and reliable applications on teh Cloud.
• Selecting appropriate Cloud services to design and deploy an application based on given requirements.
• Migrating complex, multi-tier applications on Cloud Platforms like (AWS, Azure)
• Designing and deploying enterprise-wide scalable operations on Cloud Platforms
• Implementing cost-control strategies
• Drive Impact assessments and Chair cross functional team calls to progress component solution design.
• Produce High Level Designs (HLDs) and Low level (LLDs) describing IT systems changes to support product, service delivery and service assurance requirements.
• Provide in-life support for issues on teh solution.
• Continually seek to improve teh quality, productivity and culture of teh service, ensuring that teh operational documentation is developed and reviewed on regular basis.
• Co-ordinating teh updates in weekly calls, flagging issues and risks. Facilitate deployments, changes and coordinating with appropriate team to restore teh service based on SLA.
• Involving in Upgrade Activity.
• Handled on-prem deployments and achieved system stability for large scale customer environments.
• Based on teh priorities contributed work for fixing teh defects that reported in releases.
• Responsible for giving cost for each design.

Confidential

Devops Engineer

Responsibilities:

• Responsible for teh overall application functionality and maintenance, Attending and coordinating teh updates in weekly calls, flagging issues and risks. Facilitate deployments, changes and coordinating with appropriate team to restore teh service based on SLA.
• Resolving reported problems by customer and generate teh root cause analysis with Proactive Monitoring.
• Ensure infrastructure has adequate capacity and are refreshed on a periodic basis by performing Health checkups for servers in different environments.
• Resolving customer issues on product and involvement in high priority case
• Installation and extensive configuration of APMs, NPM, IPM, SAM.
• Handling vendor ticket for server related problem.
• Involving in Upgrade Activity
• Onboarding of devices and fixing of issues.
• Worked on Setting up staging and production environment for CI workflow using Jenkins and its plugins.
• Responsible for Implementation, design, architecture, and support of cloud-based server and service solutions.
• Templated AWS infrastructure as a code using Terraform to build staging and production environments.
• Responsible for designing, building and supporting a secure Cloud AWS/Azure DevOps platform based on industry standards, best practices and guidelines for Agile DevOps environments.
• Understand teh latest features like (Azure DevOps, OMS, NSG Rules, etc..,) introduced by Microsoft Azure and utilized it for existing business applications.
• Work in collaboration with other DevOpsteams and Development teamto address and eliminate security vulnerabilities during development. Have a good understanding of automated security tools to detect vulnerabilities.
• Involve in teh day to day discussions with teh Business team and develop and deploy teh application as per team guidelines.
• Involve in Agile Software processes to deliver teh tasks on each sprint without missing deadlines.
• Work on devops CI/CD tools like Jenkins, Nexus, Gitlab, Bitbucket, Docker, Kubernetes.
• Participate in operational and/or engineering efforts in AWS Cloud.
• Worked with automation of OS builds and application installations through Chef, Nagios for application and Hardware resource monitoring, worked with plugins in Nagios for monitoring resources.
• Managing AWS infrastructure and automation with CLI and API. working on Inbound and Outbound services with automation CHEF. Deployed multiple resources simultaneously, using CloudFormation templates in AWS.
• Created Shell and Python Scripts to automate creation of AMI’s through preboot and bootstrapping techniques.
• Virtualized teh servers using teh Docker for teh test environments and dev-environments needs. And also, configuration automation using Docker containers.
• Created additional Docker Slave Nodes for Jenkins using custom Docker Images and pulled them to ECR. Worked on all major components of Docker like, Docker Daemon, Hub, Images, Registry, Swarm etc.
• Worked with Red Hat OpenShift Container Platform for Docker and Kubernetes. Used Kubernetes to manage containerized applications using its nodes, ConfigMaps, selector, Services and deployed application containers as Pods.
• Handled migration of on premises applications to cloud and created resources in cloud to enable dis. Used all critical AWS tools, used ELBs and Auto-Scaling policies for scalability, elasticity and availability.
• Developed Python based API (RESTful Web Service) to track sales and perform sales analysis using Flask, SQL Alchemy and PostgreSQL.
• Used Ansible server and workstation to manage deployments. Experience in writing Ansible Playbooks in YAML.
• Used Ansible Tower, which provides an easy-to-use dashboard and role-based access control, so that it's easier to allow individual teams access to use Ansible for their deployments.
• Troubleshooting build issues using ELK and work towards teh solution.
• Configuring network services such as DNS/NFS/NIS/NTP for UNIX/LINUX Servers and setting up UNIX/LINUX environments for various Servers.
• Successfully developed for large scale distributed systems and reliable, fault tolerant software.
• Created and managed multiple Instances of Apache Tomcat and deployed several test applications in those instances in QA environment

Confidential

Devops Engineer

Responsibilities:

• Manage complex technical designs in engineering and operating cloud platform infrastructure in Kubernetes Cluster.
• Work on CI/CD automation- Jenkins and Kubernetes, Python, Bash(Shell), Terraform, Jenkins, Github, Ansible
• Engineer and design creative ways to automate processes in AWS using Jenkins, Bogie.
• Work extensively on container based technologies, storage, proxies and standards
• Troubleshoot and monitoring clusters and worked on grafana dashboards.
• Work on CI/CD automation- Jenkins and Kubernetes, Python, Bash(Shell), Terraform, Jenkins, Github, Ansible
• Work on different operating systems such as Mac OS, Linux and Windows and understanding of infrastructure technologies such as: DNS, DHCP, AD, IP Addressing, Firewalls, and Routing
• Troubleshooting AWS Elastic search Service Issues.
• Document tool configurations and fixes.
• Provide production support on a rotational basis.
• Responsible for designing, building and supporting a secure Cloud DevOps platform based on industry standards, best practices and guidelines for Agile DevOps environments.
• Work on pipeline automation and migration using different Azure Devops tools.
• Involve in Agile Software processes to deliver teh tasks on each sprint without missing deadlines or standards. Troubleshooting AWS Elastic search Service Issues.
• Work on teh following AWS services: ECR, Fargate, EKS, ECS and open source Kubernetes and Docker containers and Kafka.
• Linux administration and Scripting in Python, Ruby, Java, Go
• Writing and developing AWS Lambda functions.
• Work on CI/CD automation- Jenkins and Kubernetes, Python, Bash(Shell), Terraform, Jenkins, Github, Ansible
• Write AWS CloudFormation (YAML, templates), Terraform and define security exposure, S3 bucket policies,AIM groups/roles) and S3 management activities, ELK stack, Kibana Helm Charts, Grafana.
• Work on hybrid K8s clusters also using Kubernetes security standards, perform code coverage reviews and security scans
• Engineer and design creative ways to automate processes in AWS using Jenkins,
• Work extensively on container based technologies, storage, proxies and standards
• Troubleshoot and monitoring clusters and worked on grafana dashboards.
• Provide production support on a rotational basis.

Confidential

Business Analyst / Solution Architect

Responsibilities:

• Managing various applications and sub-systems.
• As a Designer we will be giving teh most feasible solution across all teh applications based on current system capabilities and capabilities of target systems.
• Assessment and overview of teh BoB applications.
• Identification and Finalization of target and strategic system for rationalization.
• End to End Functional and Gap assessment.
• Design detailed Migration Plans for workloads from legacy platforms to AWS.
• Knowledge of Migration concepts teh 6 ‘R’s sync mechanism, sequencing, Application grouping, using Elasticsearch Services, Cloud Trail, VPS, subnets, NACLS).
• Implemented security access policies using least privilege principle and segregation of duties.
• Utilize workload migration tools to AWS (me.E CLOUDSCAPE)
• Design and Target Architecture
• Implementation and Deployments.
• User Training and seamless cutover

Confidential

Component Designer/ Solution Architect

Responsibilities:

• Worked on Openreach Autofix component designs.
• Manage teh performance standards and practices of ITSM, Delivery Assurance, risk and issue mitigation for service quality.
• Design discussions with e2e designers and different component designers.
• Drive Impact assessments and Chair cross functional team calls to progress component solution design.
• Worked in Resolving Service Now tickets for resolution.
• Produce High Level Designs (HLDs) and Low level (LLDs) describing IT systems changes to support product, service delivery and service assurance requirements.
• Provide in-life support for issues on teh solution
• Continually seek to improve teh quality, productivity and culture of teh service, ensuring that teh operational documentation is developed and reviewed on regular basis.
• Managing various applications and sub-systems.
• Coordinating teh development/middleware teams in problem resolution.
• Attending crisis management calls whenever require & support teh applications 24*7 basis.
• Writing scripts to automate teh routine maintenance activities.
• Managing and maintaining of System maintenance windows.
• Identified and fixed bugs in JIRA.
• Troubleshooting teh issues related to disk space, outages and memory leaks.
• Creating and running cron jobs to synchronize teh automated activities.
• Daily/Weekly calls to report teh status of teh application process.
• Weblogic administration and support for teh project ITSM ( Ticketing system)
• Closely monitoring all aspects of administration tasks such as day to day monitoring and maintenance, Installs, Configuration, Clustering, Load balancing, Deploying applications, Troubleshooting and maintenance of Weblogic server and UNIX production support activities that are performed by teh team and well versed in SSH, RSA certificates for autantication.
• Monitoring of servers related to file systems and disk space thru IPM tool.
• Shell routines for automated activities like auto deployments from IPM.
• Error and log report verification on daily basis to keep teh environments healthy.
• Generation of Health Check reports of various environments and proactively sending teh status to teh team and management.

Confidential

Application/Production Specialist Unix/Linux

Responsibilities:

• Responsible for teh overall application functionality and maintenance, Attending and coordinating teh updates in weekly calls, flagging issues and risks. Facilitate deployments, changes and coordinating with appropriate team to restore teh service based on SLA.
• Resolving reported problems by customer and generate teh root cause analysis.
• Ensure infrastructure has adequate capacity and are refreshed on a periodic basis by performing Health checkups for servers in different environments.
• Resolving customer issues on product and involvement in high priority cases.
• Responsible to take care multiple contracts and dedicated contracts for solving teh issues.
• Working on different development requirement as suggested by client.
• Installation and extensive configuration of APMs, NPM, SAM.
• Expertise in troubleshooting teh issues in EMC smarts and as well teh environment (unix/linux)
• Involved in rolling-out contracts and bug-fixing w.r.t EMSE environment.
• Client interaction and gathering requirement.
• Server hosting with SMArts build.
• Onboarding of devices and fixing of issues.