Skills:

Experience Supporting 802.11 infrastructure incl Cisco access point,4 Years,2012 Exp. Engineering solutions to integrate wireless LAN coverage into new sites,4 Years,2012Exp work with outside vendors & cust internal org for wireless site surveys,4 Years,2012Evaluate new wireless client devices to determine best wireless settings,4 Years,2012Resolve client connectivity, interference, authentication, & coverage issue,4 Years,2012Advanced 802.11 a/b/g/n network design advanced LAN design experience,4 Years,2012Experience with wireless encryption and authentication methods,4 Years,2012Experience surveying and deploying wireless networks,4 Years,2012Ability to understand concepts and theory involved in architect solutions,4 years,2012Able to identify root cause for complex technical problems,4 years,2012Ability to provide technical recommendations and advice on technical issues,4 years,2012Ability to write detailed, complex documents for tech & non-tech audiences,4 years,2012Knowledge of video streaming/compression, camera and video systems,4 years,2012Experienced with license plate reader technologies,2 years,2012Experience with administering Microsoft Sequel Server products,6 years,2012Project management experience in large-scale technical projects with a budget of at least $1 million

Education & Certifications:

• Bachelors in Computer Science
• Microsoft – MCSE
• Cisco – CCNA

Employment History:

Confidential, Moorestown, NJ October 2011 – Till Date
Sr. Network Engineer
Confidential is an application designed to give the customer best satisfaction of the TV programs using PC, Set top box and remote. Interactive TV server to set the CQA/Xplat team tests UCID settings for the customer on Tru2way and native Set-top Box. 
Responsibilities:

• Reviewed Business and Functional requirements for UCID.
• Provide network support for the UCID Testing lab.
• Involved in writing comprehensive test plans for the UCID based on BRS and technical specifications.
• Experienced in network setup for Motorola Set-Top Box from DAC 6000 and DNCS for Cisco STB.
• understand the wireless concepts and theory involved in architect solutions
• Created and executed the test cases for various scenarios, and participated actively in system, integration, performance and regression testing for every new build released.
• Daily administration of Windows servers including creation/deletion of new user accounts for DAC services, backups. Installed and Maintained software license agreements.
• Created high quality test plans, test conditions and condition matrices for all testing stages of servers and Performed Sanity, Regression test and retesting.
• Installed and configured the High Availability redundancy pairs for Cisco Wireless LAN controllers and NAC Guest Servers for load balancing and failover services over the L2TP tunnel across the secure internet gateways of private MPLS WAN.
• Upgraded Set-Top box firmware, including but not limited to Native code download, DSG code download and OpenCable code download, Native to Tru2Way migration on Cisco, Samsung boxes.
• Experience in Video Head end network configuration, IP multicast, and edge QAM output transport streams analysis, video quality verification, and troubleshooting applicable lab and field issues.
• Worked on Network set-up for Set-top box CATS rack with correct environment to ensure fast, smooth rollout of UCID for Motorola, Cisco, Scientific Atlanta and Samsung boxes.
• Performed network compatibility testing using different web browsers like IE, Safari, Chrome, Firefox, browsers for Xplatform portal application.
• Developed Xplatform network setup through SIPp to invoke UCID on live TV, VOD, DVR Recording, MR-DVR.
• Knowledge of OCR technologies
• Handle the tasks of configuring and deploying wireless solutions.
• Analyzed and tested Bandwidth testing for Cisco, Motorola and Samsung set-top box for network protocols using Wireshark tool.
• Developed call simulator on the portal using SIPp at the backend.
• Created test data in XML and used soap UI for UCID netowrk.
• Tracked defects using Quality Center, JIRA tickets for network setup and conducted Bug-Review meetings.
• Performed load test on the network on Native or Tru2Way set-top boxes of Motorola, CISCO, Samsung and Scientific Atlanta set-top boxes.
• Extract files and Reports are transferred to the application recipients through FTP and direct connect.
• Executed test cases to confirm proper network environment operation was done, enter defects in defect tracking system, and worked with Set Top Box team to ensure defects are fixed.
• Performed network Scalability testing of IPTV VOD servers.
• Generated Test coverage reports, defect reports, release reports and documented all the progress.
• Review Firewall release for any possible non-compliance or vulnerability.

ENVIRONMENT: Quality Center 10.0, QTP, C#, .Net, IMS, Secure CRT, Soap UI, JIRA, DAC 6000, DNCS, DOCSIS, MUX, VAS, XML, Oracle, SQL, MSOffice, SharePoint, Windows XP, Windows 7.

Confidential, Ashburn, VA October 2006 – October 2011 
Sr. Network Engineer
FiOS TV service is provided over fiber-optic communication network. FiOS installations mount the ONT inside the house and use Category 5 cable for data and coaxial cable for video, while newer markets mount the ONT outside the house and use Multimedia over Coax Alliance (MoCA) protocol for both data and video over a single coaxial cable. 
Responsibilities:

• Involved in writing and execution of test cases and interaction with the development team to report and troubleshooting the defects for every IMG release for Motorola and Cisco Set-Top Box.
• Administered operating systems, hardware, and peripheral components, and maintain databases.
• Performed Video testing using MOT/Alcatel/Tellabs ONT connected to Motorola and Cisco STB.
• Understand the wireless concepts and theory involved in architect solutions.
• Configuring ACL’s and NAT for 2800 and 3600 series of routers in the test lab.
• Experienced in using network monitoring and analysis tools to debug Ethernet/Wireless/IP layer problems for the Wireless router.
• Handle the tasks of configuring and deploying wireless networks. Responsible for monitoring, troubleshooting, configuring, and deploying LAN/WAN solutions.
• Integration, Networking and programming of DVR systems through switches, and Routers using TCP/IP suites.
• Provided technical support for Network, Hardware, software & security problems for Actiontec Routers.
• Designed and implemented Cisco Wireless Access Points and Controllers.
• Capture and analyze the layer3 packets between the Verizon home routers and the edge routers (Juniper E320 and ERX 1440) to see if they comply with the RFC’s.
• Experienced in pushing code to Motorola Set-Top Box to the test area from DAC.
• Prepared and documented test cases in HP Quality Center for automation of IR commands on STBs.
• Verified App Code Modules information for the Motorola Set-Top Box – 7232/7216/7100/6200/2500 through Diagnostics screen.
• Verified App Code Modules information for the Cisco Set-Top Box – Class A & Class B through Cisco OSD menu.
• Experienced dealing with development team during problem resolution and operating efficiently under pressure for Set-top IMG release.
• Identified the complex technical problems and efficiently resolved.
• Verified Guide, EBIF, Search and VOD data packets on Motorola STBs.
• Performed manual and automation testing on Video Capture of STB using HDMI, Component, Composite and S-Video for Motorola and Cisco STBs.
• Performed IR automation using Labtown commands to Capture – Main Menu, Recordings, Channel change, Guide, VOD and EBIF on Motorola and Cisco STB.
• Performed Positive, Negative, Integration, Regression testing on both Motorola and Cisco STB.
• Captured log files of Motorola STB using Serialmon Networking tool.
• Created Videos using Final Cut Pro X for Media Manager application.
• Tested Media Manager Client on Wired and Wireless network on Windows and MAC OS.
• Performed FTP test on Windows and MAC OS, verified video streaming of Live Video, Media Manager, MRDVR, DVR and VOD functionality on the STB with different line speeds.
• Worked on the Optical Character Recognition(OCR) technology to transform the pixels of the digital image into the ASCII text of the number plate. It is Similar to License Plate Reader.
• Tested Flex View, FiOS Remote, FiOS DVR Manager Media application on Verizon FiOS TV/Windows PC/MAC PC/Portable Media player/Mobile Phone – iOS, Android, Blackberry, Windows.
• Configured & Installed Sonic Wall & Cisco Routers & Firewalls for Clients
• Supported and taken care the Installation, Security & Service of 802.11a/b/g Networks for Clients
• Worked on the Network Authentication and Data Encryption parameters using the drop-down arrows.
• Captured and analyzed the packets between Verizon Home Routers and STB during MRDVR, VOD and EBIF Applications launched on the STBs.
• Verified In Band Status for SNR and Modulation Mode on Motorola STB.
• Configured 2960G series switches as per the tester requirement at each test area.
• Interpreting the security risks on the Verizon Broadband Home routers and provided suggestions to the vendors.
• Working with vendors to resolve the security issues for the Verizon FIOS routers.
• Working with vendors and organization customers for wireless site surveys
• Performed VOD, MRDVR and Games testing to verify the bandwidth status for the home network using D-Link, Actiontec BHR and Technicolor routers.
• Verified Connected Home Status on the Motorola and Cisco STB.
• Working with routing, switching, security designs and configurations, designing network architecture and performing connectivity troubleshooting and coverage issues.
• Integrated wireless LAN into existing Networks and New sites.
• Analyzed and tested network protocols (Ethernet, TCP/IP) using Wireshark tool.
• Configuring VLAN’s and Session monitoring on all the 2960G series of switches in the lab.
• Worked with IT to resolve the security issues for the Verizon FiOS STBs.
• Coordinated activities between technical, business, test and production support groups in Waltham – MA and Dallas – TX.

Environment: HP Quality Center, Windows 2000/XP/Vista, Win 7, OS X, Linux, VMware 3.0, Parallels 3.0/4.0/5.0/6.0/7.0, Final Cut Pro X, iOS, Android, Blackberry, D-Link, Actiontec BHR, Tecnicolor, ONT, DAC, RADD, SEM, XBOX 360, Cisco E320, ERX 1440, MS Office, SharePoint, Oracle, Java, JavaScript, HTML.

Confidential, Chicago, IL April 2006 – October 2006 
Sr. Network Engineer
Confidential is an industry leader in focusing and providing complete Drug Safety Management Services, support management for clinical trials and IT provider to pharmaceutical companies. Headquartered in Illinois with a satellite office in India, Confidential focuses on quality delivery of data for clinical trials, drug safety & Pharma covigilance and IT solutions in a cost efficient manner. The 15 years of pharmaceutical industry and IT experience has helped Confidential hone its clinical drug safety & Pharma covigilance and data management skills (monitoring, modeling, analyzing and interpreting data) across Pharma industries.
Responsibilities:

• Gained quick understanding of the system requirements and the business rules
• Administered operating systems, hardware, and peripheral components, and maintain databases.
• Handling the network infrastructure of NOC/DataCenter LAN/WAN, migration & configuration of network client workstations. Addressing performance bottlenecks & ensuring maximum network efficiency and uptime.
• Involved in every stage of SDLC (Software Development Life Cycle).
• Developed Manual Test Scripts and Test Cases for the network setup for system
• Involved in creating SQL queries, constraints and functions for data verification at the back-end
• Executed and updated network as per requirement in Microsoft Excel.
• Developed test scenarios for Network Integration and Regression Testing on the network
• Created data for perform data-driven testing on various integrated backend systems and databases using SQL and WinRunner
• Performed software compatibility tests on various hardware platforms on the network.
• Written SQL Queries for data verification at the back end.
• Reproduced and reported software defects, provided Technical Support to end users, collected feedback from customers.
• Provided feedback concerning completeness and accuracy of the application.

Environment: Windows 2000/XP, MS-Office, Windows Firewalls, Quality Center. 

Confidential August 2004 - April 2006 
Verizon, Reston –VA 
Sr. Network Engineer
Digital Subscriber Line (DSL) provides high-speed digital modem technology via a conventional telephone line. Confidential Control Pad v2.0 allows us to manage our most common Verizon Online activities from one convenient application providing a single source for accessing all you need to be online. Confidential Support Center is a software program that automates the troubleshooting process.
Fiber-to-the-Premise (FTTP): Verizon intends to deploy FTTP to support voice, data and video services. The project involves testing WBA FiOS and FiOS registration CDs. This includes creating an integrated (East/West) installation and registration process to support the VOL Business FTTP customers.
Responsibilities:Installed and tested the AUT with different available operating systems in Windows and Mac environment on different hardware dimensions like Dell Optiplex, Dell 8300, Dell 8200, Dell 4500, Dell 2300, IBM Machines, Panasonic Toughbook and Micron PC. Tested AUT using different DSL modems named Westell Wire Speed modem, Westell 2110, Westell 2200, Westell 6100, Westell 327w and DLINK.

• Involved in lab testing of CPE firmware upgrades. For each new product or any change in hardware or any F/W change, we verified Streaming, throughput, Latency (Badly configured PC, Packet Loss, Peak Hr. Vs. off Peak, Hop count Latency, Routing Problems, PPPoE Overhead) on different environments like PPPoE East, PPPoE West, Open PPPoE, DHCP East, & DHCP West with different line speeds.
• Involved in writing and execution of test cases and interaction with the development team to report and troubleshooting the defects for every Version release.
• Worked on the Network Authentication and Data Encryption parameters using the drop-down arrows.
• Provided feedback concerning completeness and accuracy of the application.
• Used Network Monitoring Tools to get the network logs for troubleshooting.
• Interpreting the security risks on the Verizon Broadband Home and business routers, provided suggestions to the vendors.
• Configuring VLan’s and Session monitoring on all the 2960G and 3500XL series of switches in the lab.
• Performed software compatibility tests on various hardware platforms.
• Worked on Software Development Life Cycle for problem solving and necessary specifications of the hardware, software and data resources.
• Involved in verification process on a regular basis using checklists.
• Executed and updated Test Cases as per requirement in Microsoft Excel.
• Analyzed and tested network protocols (TCP/IP) using Ethereal tool.
• Used winPcap 2.3 tool for Network analysis and for capturing the packets.
• Involved in UAT (User Acceptance Testing) testing during the various phases of the application.
• Extensively communicated with developers using bug-reporting tool PVCS Tracker I-Net 7.5.0.
• Coordinated activities between technical, business, test and production support groups in Dallas - TX, Reston – VA, Carlsbad –CA 

Environment: Windows 98SE/ME/2000/XP/Vista, PVCS Tracker I-Net 7.5.0, Lotus Notes, Sametime, Account Tracker, MS Office.

Confidential, Chantilly, VA February 2002 – August 2004
Network Engineer
Project: Employee Insurance
This project was involved in testing of an on-line application, which was developed for Systech Solutions, Inc. employee Insurance. The application helps the customer to get a free online quote instantaneously. This application also enables the field agents/customer representatives of the company to view prospective customers’ data. It was developed in two modules. First module was ‘free online quote’ in which the customers could access online service by filling a list of fields. Second module was the ‘Customer Rep’ module where a customer service representative can get detailed information of the online application filled by the customer. The Front-end GUI interface for the representatives and customers was developed using Java Technology with backend as Oracle.
Responsibilities:

• Developed Test Plans and test scenarios for Network and infrastructure.
• Maintain documents of work perform during the day for the employees.
• Installation, Maintenance and Troubleshoot DNS, DHCP Servers and System issues.
• Installation, Configuration and maintenance of Network Printers.
• Working with routing, switching, security designs and configurations, designing network architecture and performing connectivity troubleshooting.
• Prepared and documented test cases manually for various screens of application.
• Performed software compatibility tests on various hardware platforms.
• Managed work and priorities through ticketing system and workflow for the application.
• Conducted Functionality, Performance and Regression testing during various phases of the network setup for the user applications.
• Configuring Access-lists based on the client requirement.
• Provide IT support and consulting at the Tier 3 level.
• Involved in creating SQL queries, constraints and functions for data verification at the back-end
• Involved in tracking, reporting and analyzing system defects and bugs and interacting with business users and developers to resolve the technical issues

Project: Employee Management System
The system was designed to maintain the employee details for various departments on Intranet. The automation helped the company to maintain the pay details and generation of payroll reports. Reports were spooled out at the end of the month to generate Pay stubs that included current month and year to date updates.
Responsibilities:

• Involved in every stage of Quality Assurance / SDLC (Software Development Life Cycle).
• Responsible for all duties and tasks of my previously-held Network Administrator position.
• Designed and developed testing strategies and test cases for various components in the client server environment
• Provide network support for the entire application testing lab.
• TCP/IP diagnostic commands, Used Telnet and FTP for file uploads.
• Daily administration of Windows servers including creation/deletion of new user accounts, print services, backups. Installed and Maintained software license agreements.
• Implementation of TCP/IP & related Services-DHCP/DNS/WINS
• Generated reports of all router configuration changes made across the network on a daily basis, and procedures to reconcile those changes with proposed configurations which had been approved to be implemented during the maintenance window.
• Interpreting the security risks on the network routers and provide suggestions to the team members.
• Developed counter measures for Timing Analysis attacks on Cisco Networks.
• Created test scripts and converted manual test cases to automated test scripts utilizing the WinRunner Automated Testing Tool
• Performed Positive, Negative, Integration, Regression testing
• Responsible for monitoring the IP network, responding to outages, and working closely with other Network Operations and done debug and diagnose network and circuit problems.

Confidential October 2000 – February 2002
Network Engineer
Fore C Software designed and developed application to create monthly, quarterly and yearly financial and accounting statements, payrolls for customers. Front end of the application was developed in Visual Basic and the backend was developed in Oracle. 
Responsibilities:

• Identified the test requirements based on application business requirements.
• Analyzed requirements, and involved in writing test plans and test cases.
• Developed test scenarios and test procedures based on the test requirements and use cases.
• Performed Integration testing, Regression testing and White Box Testing.
• Experienced dealing with customers during problem resolution and operating efficiently under pressure to meet the project dead line.
• Created SQL quires and triggers, packages, functions and stored procedures.
• Performed Database testing by passing SQL Queries to retrieve data.
• Performed GUI and functionality testing.
• Conducted periodic status meetings with vendors and clients on trouble ticket status.
• Requirements Traceability Matrix developed to make sure test coverage against requirements.
• Updated Testability and Traceability matrix with the uncovered requirements.
• Conducted compatibility and cross browser testing.
• Conducted Regression testing and analyzed results for new releases
• Act as subject matter expert and technical advisor to other Matsushita organizations such as Product Management, Network Architecture, Network Planning, Engineering, Operations, and Corporate Sourcing.
• Providing 24/7 Technical Support on phone, mail support on Network, Hardware, software & security problems supporting multiple organizations.

Environment: Oracle, Windows NT, Visual Basic, Javascript.