PROFESSIONAL OBJECTIVE
I am seeking a technical, full time position that will effectively utilize my education, training and experience in the field of Information Systems that offers professional challenge and growth opportunity.

PROFESSIONAL EXPERIENCE

11/10 To Present, Confidential, Chantilly, VA 
Network IDS Security Analyst (Pentagon Network Security Center)
Provides monitoring and analysis of both user and system network traffic, IDS alerts, network and system  logs using the Arcsight Systems Management Console, Lancope’s Stealthwatch, NIKSUN , TippingPoint 
Security Management System, and an array of open source products including Bro and Snort packages.  Analyses abnormal system activity patterns and activities and create cases and escalate to PENCERT 
based on that analysis. Maintain an understanding of the current vulnerabilities, response, and mitigation  strategies used to support security operations.

09/06 To 10/10 , Confidential, Chantilly, VA 
Sr. Network Engineer (Pentagon Network Operation Center)
Using Netcool, monitor and provide support for both the classified and unclassified networks for the Department of Army as well as other various government and military agencies. Identify, troubleshoot, 
escalate and/or resolvevarious circuit , router and switch related issues. Use Remedy to create, track and update network related authorized and unauthorized outages. Log into phone queue and answer all 
incoming customer calls. Configure and implement access control lists. Troubleshoot various platforms of Cisco, Extreme, and Juniper routers and switches Prepare daily reports for management and attend daily 
Mgt. Trouble and Change Ticket briefing.. Escort Pentagon Employees through ITA secured environments.  Distribute combinations and keys to Pentagon personnel for physical access to telecom closets and other 
various secured environments based on their need to know and security level. 

06/07 To 8/09 Confidential, Dulles, VA
Senior Network Operations Analyst
Monitor and maintain AOL Internal Computing Network and data centers equipment. Daily support and  troubleshooting of network IP routing related problems including BGP, ISIS, and OSPF principles, policies
and traffic engineering. Coordinate the implementation of router and switch upgrades both hardware and  software in all data centers international and domestic. Implement Cisco router and Foundry switch 
configurations - troubleshooting of routing and switching problems. Identify and corrected network related  problems and outages. Troubleshooting of Point-to-Point circuits T1, T3, and SONET OC3 – 192.
Perform network analysis and network monitoring – 24/7 mission-critical environment. Configuration,  maintenance and troubleshooting of Cisco 3550, 6500, 7600 series routers and switches, Juniper Networks 
M and T-series routers and Foundry switches. Providing a quick response, including troubleshooting and  repair, to network outages during that period. Coordinate and participate in conference calls during network
outages to support engineering and crisis management teams in resolving issues. Troubleshoot LAN Media and Circuit Transmission problems. Works with external providers (LEC, CLEC, ISP's) to report and 
troubleshoot connectivity problems. Monitors systems status using online tools and reacts to changes in expected patterns and in a timely manner. Receives and coordinates maintenance notices on production
calendar and seeks additional information from external sources to ensure consistency in reporting outages.  Takes on the duties and responsibilities of NOC Manager when needed.

07/04 To 09/06 Confidential, Washington, D.C.
NOCAnalyst
Using HP Open View and Site Scope, monitor over 1500 network devices, many critical, for the numerous Washington D.C. agencies. Provide Tier 1 and Tier 2 phone support for the D.C. government agencies. 
Troubleshoot Frame Relay, T1, T3, IP and OSPF related router and circuit issues. Troubleshoot and  configure the following Routers and Switches: Cisco 1604, 1721, 2600, 2900, 3500, 3640, 3745, 
4006,4500, 6500, 7206, 7606, 15530, Juniper M5. Given an ip address, locate virus-infected devices on  the network. Create and apply access lists as well as disable ports for the mitigation of network viruses. 
Pro-actively monitor network and provide analysis and reports to agencies as well as management using  Concord and Cisco Works. Identify and download suitable IOS’s to TFTP servers as well as performing 
upgrades for network routers and switches. Perform the resetting of passwords and the unlocking of  remote user accounts.

10/04To12/04 Confidential, Washington, D.C.
Network Administrator
Duties included Windows NT 4 server setup, upgrade and administration including the installation of  system-wide software, system patches and anti-virus software. Installed, upgraded and maintained
network printers and other peripherals. Installed, upgraded, and maintained the network backup system.  Provided general support and operation of Windows XP workstations. Provided desk side user support 
within a general client & server environment gathering pertinent information and data in order to identify and diagnose problems and then determine resolutions. Added and managed user e-mail accounts. Added 
and configured new network user workstations. Performed day-to-day LAN administration duties  including setting up user accounts, maintaining user profiles and passwords and maintaining overall network
security. 

11/03 To 07/04 Confidential, Herndon VA
Project Lead NOC Engineer II
Responsible for the development of all internal processes and procedures and the training of new and existing employees for the newly acquired HUD contract. Participate in daily teleconference call on HUD
trouble-tickets giving NOC ticket operations status. Use HP OpenView, Cisco Works and Concord to  perform traffic and network bandwidth analysis as well as proactively monitor and troubleshoot 1700 
nodes for both HUD and the State of Tennessee (TNII) networks. Provide after-hour call support and trouble ticket creation for HUD employees. Diagnosis, escalate according to SLA and internal escalation
procedures and resolve Ethernet, Fast Ethernet, Frame Relay, IP, IPX, and SNA related issues using various Cisco router platforms including the 2600, 2900,7200 and the Cisco MGX8550. Perform IOS
upgrade, configuration and addition of access lists on network routers. Responsible for replacement of  failed network equipment. Using Remedy, create trouble-tickets for the TNII network and actively update
and work issue within the allocated timeframe until resolution. Perform BERT testing and work with  circuit providers in identifying and resolving T1 and Fractional T1 circuit related issues.

09/01 To 11/03 Confidential, Washington D.C.
NOC Supervisor
Supervise a group of seven NOC Engineers. Present network status report of operations to upper management at weekly organizational meetings. Assisted in the set-up of our LAN and Point-To-Point
T1 connections. Continuously test the connectivity of all devices on the LAN and WAN. In conjunction with Field Service Technicians, Telco Service Providers and Network Equipment Manufacturers,
troubleshoot T1 and ISDN circuits as well as network equipment related issues. Configure network routers including the Cisco 1700, 2600, 3600, and the 7200. Configure network switches and firewall.
Open trouble tickets with Telco to troubleshoot, monitor, and resolve network outages. Perform monitoring of CTC’s fiber network for faults or breaks in the Fiber using FiberVision 2.2 (Fiber Remote
Test System.) Use EXFO and its RTU (Remote Testing Unit) to acquire and store reference traces and statistics for CTC’s fiber network and to provide geographical coordinates of fault or breaks in the Fiber
to remote technicians. Using Siemens monitoring tool to control and monitor CTC’s remote site’s  buildings environmentals (Heat, Air Conditioning, Humidity, Fire, Water Detection, and Power) and
respond to alarms once conditions exceed set thresholds. Provide automated remote access to our  authorized technicians throughout the country using Siemens. Remotely monitor surveillance cameras 
of remote locations. Using the Norscan monitoring tool, perform monitoring of CTC’s fiber optic cable  armor and splice enclosures for damages and the presence of moisture and apply tone frequencies to the
Fibers shield to locate buried and underground cables for field technicians. Configured the BayTech DS- RPC for Dialup and Telnet access and use it to remotely Power on, off, and reboot remote network 
equipment as well as providing console access to these devices. Created PowerPoint training presentations  for new employees as well as providing hands-on training for the NOC. Responsible for updating the 
NOC’s Methods and Procedures manual and wrote many of the NOC’s procedures. Using Microsoft  Access, created Trouble-Ticketing system for the NOC.

07/94 To 3/01 Confidential, Ashburn, VA
Manager Inbound Test Center 
In an hands-on environment, tested, troubleshot, and provided fault isolation and analysis on a wide variety of Routers, Switches, and CSU/DSU’s. Responsible for the testing and vendor replacement or inventory replenishment of over $120 million of equipment per year. Provided UNIX Administration and Windows NT support to lab employees including the reset of network passwords and administration of files and irectories permissions. Interviewed, preformed background checks, hired, trained, and managed a group of nine Test Engineers. Developed titles along with their associated job descriptions for lab employees. Coordinated the return of decommissioned and failed equipment back from the field. Worked closely with our many vendors in developing and improving our testing procedures and RMA flow processes. Documented testing procedures for customer and network equipment for both leased-line and dial-up connections. Developed and documented internal RMA procedures. Helped develop and improve many of the applications that are used by our group. Worked closely with many of the companies internal groups to facilitate the return and replacement of failed or obsolete equipment from the hubs to the vendors. Tested/Configured the following Routers and Switches: Cisco 1600 - 12000 series, Marconi (Fore Systems) ASX-200 - 4000 series, Juniper M20 – M160 Series, Lucent STDX-9000, CBX-500, TNT, and Pipeline series.

Configuration/RMA Manager
Manager of UUNET’s RMA and Resale Configuration Department, a department in which I was instrumental in developing. Provided 24/7 RMA pager support for one of the world’s largest ISP’s. Configured, tested, and replaced over $17 million of failed equipment yearly for UUNet’s Backbone and Dial-up network as well as providing the same level of support for it’s Customer Premise Equipment. Configured, tested, and shipped over $21 million of Customer Premise equipment yearly. Responsible for the entire RMA cycle including the following: The monitoring of Remedy for outstanding trouble tickets, replacement of failed equipment to all of our domestic and international hubs as well as for our customers, ensuring all failed equipment is returned from both our customers and hubs, and the shipping of the equipment to the vendor as well as monitoring vendor replacement compliance. Have worked in a total UNIX environment using SUN Workstations and have written UNIX Shell Scripts. Worked closely with the NOC and Manufacturers to resolve RMA related issues. Wrote procedures for the configuration of equipment as well as for RMA processes. Collaborate with various departments to launch new products as well as established configuration requirements for these products. Aid in the development of many internal applications that directly affect our department including the following: Remedy, OTS and SYBASE. Proficient in configuring, testing, and troubleshooting a variety of Manufacturers Routers, Switches, and CSU/DSU’s including Adtran, ATL, Cisco, Fore Systems, Juniper, Kentrox, Larscom, Lucent, and Xedia.

EDUCATION AND TRAINING(AESA) ArcSight ESM Security Analyst Training Certificate 
(CEH) Certified Ethical Hacker
(CISSP) Certified Information Systems Security Professional
(CCNA) Cisco Certified Network Associate
(CCNP) Passed Routing and Switching Exam
CompTIA Security+ Certification
( ITIL) ITIL Foundation Certification

Master of Science in Information Systems 
Bachelor of Arts in Business Administration