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Administrative Support Resume

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Alexandria, VA

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SUMMARY OF QUALIFICATIONS
Extremely enthusiastic career changer that will bring strong dedication, responsibility, and motivation to utilize my extensive administrative professional background, strong organizational skills combined with excellent interpersonal, communication, strong analytical skills, problem-solving skills, and leadership skills, that allow me to work effectively with other individuals at all levels. To use my Information Technology educational qualifications obtained through Strayer University, to learn and to implement new technologies to assist others in achieving their goals for the betterment of the organization.

EDUCATION
Master of science information systems, network management 
Bachelor of science, computer networking 
Associate in arts, computer networking 
MCSE/Cisco training

COMPUTER SKILLS & TECHNICAL KNOWLEDGEMicrosoft office professional 2003/2007 (word, powerpoint, excel, access, outlook, publisher, project 2007), windows xp professional 2003, windows vista, internet explorer, oracle financial database, citrix database, macromedia dreamweaver, adobe reader 9.0, adobe 8 professional, remedy customer service tracking system, active director users & computers, windows 2000/2003,windows 7 operating systems, unix operating systems, windows server 2003, dns, dhcp, cisco, network+, security+, backup & restore, disaster recovery, it project management

TECHNICAL CERTIFICATIONS
Comptia a+ essentials: 2009 edition 
Microsoft certified it professional: enterprise desktop administrator 7 
Microsoft certified it professional: enterprise desktop support technician 7 
Microsoft certified technology specialist: windows 7, configuration 
Microsoft certified professional 2.0: managing and maintaining a microsoft windows server 2003 environment

PROFESSIONAL EXPERIENCE

Confidential, Alexandria, VA
Administrative support (2011–present)

Confidential, washington, dc
Administrative support (2010-present)

Confidential, washington, dc 
Administrative support (2006-2007)

Confidential, lanham, md
Executive administrator (2001-2004)

Confidential, washington, dc
Executive assistant to the president & ceo (2000)

Confidential, washington, dc
Administrative services manager (1994-1999)

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