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Field Systems Engineer Resume

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Battle Creek, MI

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SUMMARY

  • 8 years of experience in Systems and Network Administration in both large and small environments
  • Performed analysis, design, installation, maintenance, and repair of hardware, software, networks, and peripherals
  • Superior troubleshooting, diagnostic, and technical support skills
  • Proven ability to communicate and problem solve with peers and end users

TECHNICAL SKILLS

Hardware: Dell and HP servers, NetApp storage arrays, Cisco switches and routers

Software: Active Directory, VMware, Exchange, Office 2010, Blackberry, Citrix XenApp, SQL, SurfControl, Shavlik, McAfee/Symantec Antivirus, IIS, Hyper - V, Crystal Reports

Operating Systems: Windows Server 2003/2008, Windows XP/7, ESXi 4/5, Unix/Linux

Languages: PowerShell, VBA, VBScript, VB 6, Transact SQL, Delphi, HTML

Database Platforms: Microsoft SQL Server 2008/2012, Access 2003/2007

Networking: TCP/IP, DHCP, DNS, VLAN, EIGRP/RIP, Cisco IOS, routers, switches

PROFESSIONAL EXPERIENCE

Confidential

Field Systems Engineer

Responsibilities:

  • Specialized in server, virtualization, and SAN support
  • Provided support to Confidential clients on both a reoccurring basis or for one time projects
  • Developed solutions for virtualization, backups, and modernization of equipment

Confidential, Battle Creek, MI

Senior Systems Engineer

Responsibilities:

  • Administered 250 hardware and virtual machine servers running Microsoft Windows Server 2008 R2, Server 2003, and Server 2000 spread out over the United States at about 30 location for the Department Logistic Agency (DLA) and Department of Defense (DoD)
  • Managed GPOs, OUs, distribution and security groups, mailboxes, user and computer creation
  • Administered of multiple VMware farms containing over production 100 Virtual Machines and 18 hosts. Managed configuration, hardening, monitoring, and resource allocation as well as training for other support staff
  • Served as the lead for the upgrade of the VMware environment from ESXi 4 to ESXi 5
  • Performed system hardening and other security related mitigations to ensure that servers met DoD established Security Technical Implementation Guide (STIG) and DoD Information Assurance Certification and Accreditation Process (DIACAP) requirements
  • Managed the installation and validation of all required security patches. Also scheduled necessary maintenance downtime with POCs, performed cluster failovers, and documented POAMs (Plan of Actions and Mitigation) as necessary
  • Prepared the server environment in both the NIPRNET and SIPRNET for yearly ATO audits by the DoD Blue Team. In the 2012 audit my site scored a 97% topping all other DLA locations
  • Performed Exchange related tasks including mailbox creation, permissions, quotas, message tracking, cluster failovers, and general troubleshooting for both server and user (Outlook) end issues
  • Configured volumes and LUNs and set user quotas on the NetApp FAS3140 filer
  • Tracked, monitored, and recovered e-mails using SurfControl E-mail Filter
  • Created scripts using PowerShell to help automate administration
  • Cross trained team members in subject matter expertise areas of network operations
  • Managed and configured fiber SAN and RAID technology
  • Engaged in DLA Business Continuity (COOP) planning and exercises
  • Configured NTFS and share permissions, printer queues, and software
  • Supported the Citrix environment, McAfee HBSS (Host Based Security System), Veritas Backup Exec and NetBackup, Websense Web Filter, SQL databases, and SharePoint

Confidential, Holland, MI

Systems and Network Administrator

Responsibilities:

  • Managed Active Directory and the network in a 20 server and 200 workstation environment located in the US, Mexico, and Europe
  • Maintained Citrix, Exchange, backup system, web filter, and spam filter
  • Assisted in the installation and configuration of the Cisco 2821 firewall/router
  • Performed regular changes to the company wireless network and phone system
  • Worked with the in-house software development team writing advanced stored procedures in SQL to upgrade the company ERP software Syteline
  • Created a standard image for installation on desktops and applied imaged using Acronis software
  • Trained end users to use our systems, office products, Lotus Notes, and Syteline
  • Resolved end user help desk requests

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