Cisco systems. Engineer Resume Profile Apex, NC - Hire IT People

Objective

A Complete Network Engineer supporting design, implementation, installation, break fix for all platform Routing and switching, Collaboration, Mobility and Security focused, an extensive background in customer service and establishing strong business relationships. Adept with solutions development and strategy formulation.Committed to enhancing productivity, eager to contribute to organizational economics through superior Networking and business communication skills.

PROFESSIONAL SKILLS AND STRENGTHS

CCNA R/S
CCNA Collaboration
CCNP R/S
CCDP
Meraki certify network associate MCNA
Cloud networking solution specialist
Network Trouble shooting
VoiP infrastructure
BYOD
Service provider MPLS,BGP,VPN,VPLS
Routing Switching
Flexibility and ability to adopt all network architectures
Network security
Rapport-building and interpersonal skills
Strategic Sales and Marketing
Business Communication
Customer Service and Client Relations
Problem Solving and Critical Thinking
Multiple Task Management
Business Administration and Development
Autodesk 3D Studio Max
Microsoft Office
Network life cycle management
Java
C
Network mobility
RedHat Linux
French
English
Arabic
Mentor/Trainer
Oracle 10g
Network Operation Center NOC

PROFESSIONAL EXPERIENCE

Confidential

Cisco systems Engineer

As Financial Engineer we support NewYork stock exchange multicast network, and Client subscribers
Maintain very low latency network multicast for client subscribers
Network engineering BGP, MPLS, VPLS
Break fix, managing tickets, traps and dispatches.
Supporting End to End network under HQ agreement

Technology supported :

Nokia Check point, Juniper, Alcatel 7750, Cisco 7600

Cisco systems Engineer

Confidential

The Select group

In NOC environment we supported Vodafone euro SP, and IBC Israel SP
Support Lower tier escalations
Proactively monitor SNMP traps Manage work queue ticketing with Remedy
Work ticket in respect of SLA's

Technology supported :

Cisco IOS, NX-OS, Routing ASR,ASA's, NOKIA Firewall, Juniper,F5 load balancers, WAAS

Confidential

Support Engineer

Support, and monitor client network activities, issues, and tickets
Support lower tier escalations
Managing relations in respect of severity, and network sensitivity
Work ticket in respect of SLA's
Collaborate with team to extend the customer reachability ensuring high clientele satisfaction
Voice, Cellular
Wireless
VPN's
CircuitBreak fix
Support BVOIP, EVPN, VDNA AT T voice infrastructure
Manage dispatches and field tech support

Technology supported :

Cisco IOS,CUCM 8.x, CME, Unity express, NX-OS, Routing ASR,ASA's, NOKIA Firewall, Juniper, F5 load balancers, WAAS

Guardian NOC - Network Analyst

Confidential

Active Networks monitoring using open source software Zabbix
Network Inventory management and life cycle
Support remote user gateway on MPLS / DMVPN fashion
Support state of Georgia department of natural resources network LAN/WAN/WLAN
Network Design, Implementation and management
Live Network support for Voice, Wireless, Lan/Wan, Security
Extensive network support and trouble shooting
Staging / turn-up new sites and support convergence
Network Break fix, escalating to higher tier support and follow up till the case is closed
Support Layer 2 3
Manage dispatches and field tech support
Honor Customers SLA's

Technology supported :

Cisco IOS,CUCM 8.x, CME, Unity express, NX-OS, Routing ASR,ASA's, WAAS

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Cisco Systems. Engineer Resume Profile

Apex, NC

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