Summary

Network Administrator Network Analyst I NOC Analyst I Tier 3 Support

A result-driven IT Professional with strong oral and written communications skills, Trade floor support experience using market data applications and Production environment experience, seeking an opportunity in Computer Information Systems and Telecommunications. Possess strong technical support skills in the areas of testing peripherals responding to network and server issues and diagnosing and resolving complex printing problems. Possesses proven ability to work with others, and recognized as a self-starter.

TECHNICAL EXPERTISE

• Type of clearance: Interim SECRET clearance
• SYSTEMS: Windows 7/ XP/ Vista/Windows NT / 2000, Solaris 7 and 10, Windows Server 2008 Enterprise
• HARDWARE: Routers Cisco 2811/ISR 3900/7200/12000 ,Switches Cisco Catalysts 3550,3560,3750 POE, Brocade Foundry FastIron
• SOFTWARE: AntiVirus McAfee/Norton/Sophos , Net-Xray,Wireshark
• ELECTRONIC MAIL SYSTEM: Lotus Notes, Outlook on Exchange, GroupWise for Novell 5.1
• DATABASE TRACKING: Clarify, Remedy, Tivoli, Magic, Netcool, Telenium, HEAT , ASTRO,
• NETWORKING PRTOCOLS: TCP/IP, DHCP, SNMPv3, SMTP, BGP, VPN, FTP, EIGRP, OSPF, Network Layer 3
• FIELD NETWORKING TOOLS: Fluke Networks MT-8200-60A IntelliTone Pro 200 Kit
• NETWORK MONITORING TOOLS: HP Openview, SolorWinds Orion, Whats'up Gold, Cisco Network Assistant
• NETWORKS: SIPERnet ,NIPRnet, and CXI networks

PROFESSIONAL EXPERIENCE

Confidential

Cooper Industries is an American-based global electrical products manufacturer with 2011 revenues of 5.4 billion. Founded in 1833, the Company has seven operating divisions including Bussmann electrical and electronic fuses Crouse-Hinds and CEAG explosion-proof electrical equipment Halo and Metalux lighting fixtures and Kyle and McGraw-Edison power systems products. With this broad range of products, Cooper is positioned for several long-term growth trends including the global infrastructure build-out, the need to improve the reliability and productivity of the electric grid, the demand for higher energy-efficient products and the need for improved electrical safety. In 2011 fifty-nine percent of total sales were to customers in the industrial and utility end-markets and forty percent of total sales were to customers outside the United States. Cooper has manufacturing facilities in 23 countries as of 2011

Network Administrator

Confidential

• Monitor, securing and maintain a global wide networks VOIP networks, PRI Circuits, CISCO equipment for foreign customers China, Germany, Philippines, Spain, Canada, Mexico, Greece, United States of America, Saudi Arabia, Great Britain
• Configured and monitor CISCO routers/switches equipment CISCO routers 7200/2800 series and CISCO switches 3750/6500 series
• Cisco Unity 8 to setup and reset end-user voicemail passwords
• Monitor domestic and foreign sites call centers using UCCX 5 and UCCX8
• Grant end-users access to approve web resources and web links utilizing WEBSENSE 7
• Utilized the CISCO ASA 5520 and JUNIPER FIREWALL SSG Appliances VPN concentrator to grant end-users encrypted VPN access to Cooper Industries inter/intranet
• Troubleshoot domestic and foreign VOIP sites using Call Manager 6 and 8
• Resetting Force Authorization Codes passwords for end-user so end-user can call internationally especially CHINA or Philippines
• Serve as a liaison for domestic and foreign customers for contacting VERIZON networking team to resolve customers MPLS Network outages.
• Experience using CHECKPOINT firewall to deploy secure encrypted policy changes for customers
• Experience using Active Directory Windows Server 2003/08 to grant end-users access to certain groups
• Utilized the RADIUS server to authenticate certain MAC-ADDRESS to have rights and privileges to the network
• Configure TACACS authenticate for sites to have access to the network

Accomplishments:

Confidential

Confidential is a border town in the southern Kandahar province of Confidential, right next to the Durand Line border with Pakistan. It is linked by a highway with the city of Confidenial. Confidential has the second major port of entry between Afghanistan and Pakistan, the Chaman border crossing. It is also a major transporting, shipping and receiving site between the two neighboring countries.

Network Administrator Confidential

• Monitor, securing, and maintaining 130 layer 3 switches on the SIPERnet, NIPRnet, and CXI networks Foundry GSseries
• FastIron and Cisco catalyst 3750 switches .

Accomplishments:

• Experience mitigating DOD attacks, zero-day attacks, and Man in the middle attacks
• Experience with Call Manager 6 and 8 administration SIPS,H.323
• Troubleshooting PRI line for global site with Call Manager 6 and 8
• Troubleshoot 7900,9900 series VOIP phones
• Configure FAX over IP
• Experience with UCCX 5 and 8
• Migrate phones from CCM 6 to CCM8 clusters
• Reset voicemail passwords
• Troubleshoot WAN VOIP outages for international and domestic sites
• Crystal Reports
• DSLAMS Test Turn Ups
• IP/Ethernet experience
• DSL maintance and troubleshooting
• IDS/IPS Blackice IDS ,Tripewire IDS , Sygate IDS , The Cisco IPS 4200 Series Appliance Sensors
• eRetina scanning tool
• Active Directory administration and
• Window Server 2008 Enterprise deployment
• Nessus 5.0 scanning tool
• VMware
• Implementing IPV4 to IPV6 tunnels
• Implementing and maintaining Juniper T-Series routers
• Cisco ASA 5505
• Checkpoint firewall
• Implement VLAN and VLAN ACL for Cisco and Brocade Foundry GS FastIron GS-648P-POE-STK layer 3 switches
• Designate IP address and Mac-address for the Desktop Support team
• Grant privileges and access to secure ports for end-users and staff using the RADIUS Server
• Grant access to certain VLAN for Printer privileges
• Grant access to certain VLAN for Voice privileges
• Grant access to certain VLAN for Data privileges
• Responsible for deploying complex configuration for 130 layer 3 switches using Brocade Network Manager
• Responsible for MAC-ADDRESS authentication when guess staff want access to the network SIPRnet,NIPRnet, and CXI networks
• Responsible for setting up layer 3 switches for ARMY units
• Configured and install Cisco Nexus 5020/ 5548 /6513/7010/ switches
• Troubleshooting and maintaining MX960 router
• Serve as the liaison for staff to have firewall access CISCO ASA 5505/ Check point
• TACACS Server
• Authorizing mac-addresses for end-users and technicians using Windows server 2008
• Responsible for keeping NETWORK DESIGNS current using VISIO in the NETCARE portal
• Responsible for administrating phones on the SIPRnet, NIPRnet, and CXI networks
• using the Cisco Unified Communications Manager Call Manager
• MPLS troubleshooting
• ALU UMTS Intermediate Desired
• script preparation execution Expert Desired
• Wireless Telecom Experience Expert Desired
• Sun Solaris Unix environment Intermediate Desire Cisoco IP Networking Expert Required
• WinFoil, Telnet, FTP, ProComm Expert Required
• Microsoft Office Expert Required

Confidential

The Vatterott Career College-Memphis occupies 35,000 square feet of space dedicated to laboratory areas, lecture rooms and shop areas. The facility also contains industry related tools and computers required for demonstration and training. Students in Medical and Computer Technology programs are provided with up to date computers, software, printing machines and every other essential equipment to make their learning a whole lot easier.

Network Administrator

Monitor and document 200 network Devices. Manage backups for 1 terabyte for data. Implement TCP/IP core networking services using Windows XP/7, DHCP, WINS and DNS. Support remote locations with Net Access Internet VPN.

Accomplishments:

• Experience with Call Manager 6 and 8 administration SIPS,H.323
• Troubleshooting PRI line for global site with Call Manager 6 and 8
• Troubleshoot 7900,9900 series VOIP phones
• Configure FAX over IP
• IDS/IPS Blackice,Tripewire, Sygate
• Retina scanning tool
• Nessus scanning tool
• Wireless security scanning tools: Aircrack/Kismet
• DSLAMS Test Turn Ups
• IP/Ethernet experience
• DSL maintance and troubleshooting
• Cisco ASA 5505
• Checkpoint firewall
• NetLib Encryptionizer DE
• Implementing Spanning Tree Protocol
• Implementing HSRP protocols for switches
• Implementing and monitor switch security for certain nodes access to certain resources
• Authorizing personnel to resources using Access control Lists
• T1, DS3 and SONET
• Troubleshooting 802.11 wireless networks
• network protocol analyzer Wireshark
• MPLS troubleshooting
• Implemented Cisco PX to Network Address Translation NAT or Port Address Translation PAT , URL filtering ,IPsec, DHCP client/server , IP VoIP , H.323, AAA RADIUS/TACACS integration
• Implemented Cisco ASA to configure Firewalls, Access Control Lists
• Implementing and installing Sonic Wall/Checkpoint firewall
• Troubleshooting and maintaining MX960 router
• Implementing VLANS /VLAN ACL for layer 3 switches
• Implementing and encrypting wireless access points PROSAFE NETGEAR
• Configured and installed CISCO 3500 Catalyst switches and routers VOIP
• Perform migrations of the CISCO 2500 and 3500 Catalyst switches and routers
• Configured and install Cisco Nexus 5020/ 5548 /6513/7010/ switch
• Configured and installed CISCO 2800 and 2900 series switches, routers,
• Configured and installed 7600 and 12000 series Cisco routers
• Creating user accounts using Windows Server 2008 Enterprise Active Directory
• Managing user accounts by implementing Group Policy Objects
• VPN
• L2/L3 network
• Configured and install Cisco Nexus 7000 switch
• Configured and install Cisco Nexus 3000 switch
• TCP/IP and IP subnetting
• F5 load balancing
• IDS/IPS Blackice,Tripice,Sygate
• Retina scanning tool
• Implementing IPV4 to IPV6 tunnels
• Lunix/unix CLI
• ALU UMTS Intermediate Desired
• script preparation execution Expert Desired
• Wireless Telecom Experience Expert Desired
• Sun Solaris Unix environment Intermediate Desire Cisoco IP Networking Expert Required
• WinFoil, Telnet, FTP, ProComm Expert Required
• Microsoft Office Expert Required

Confidential

Confidential is an American multinational information technology corporation headquartered in Confidential. The company was founded in a one-car garage in Palo Alto by Bill Hewlett and Dave Packard. HP however, is one of the world's largest information technology companies, operating in nearly every country. HP specializes in developing and manufacturing computing, data storage, and networking hardware, designing software and delivering services . HP's posted net revenue in 2010 was 126.3 billion, in 2009 net revenue was 115 billion, with approximately 40 billion coming from services

Network Analyst Support contract

• NetLib Encryptionizer DE
• IDS/IPS Blackice,Tripewire, Sygate
• DSL maintance and troubleshooting
• IP/Ethernet experience
• DSLAMS Test Turn Ups
• Retina scanning tool
• Nessus scanning tool
• VPN
• Managing user accounts by implementing Group Policy Objects
• Creating user accounts using Windows Server 2008 Enterprise Active Directory
• Accomplishments:
• Managed Cisco 2800/3600 series routers on frame relay VPN. Installed Cisco Telephony system. Implemented T-1 circuits between corporate headquarters and remote locations. Supported remote users using RAS direct connection.
• WebScarab
• WebInspect
• Core Impact
• IDA Pro
• Rainbow Crack
• Wireless security scanning tools: Aircrack/Kismet
• Implementing and installing SonicWall firewall
• Cisco ASA 5505
• Experience using the Tivoli storage manager
• SANS/Enterprise backup
• Configured and install Cisco Nexus 3000 switch
• Configured and install Cisco Nexus 5020/ 5548 /6513/7010/ switch
• PBX
• Cisco Call Manager
• Creating user accounts using Windows Server 2008 Enterprise Active Directory
• Managing user accounts by implementing Group Policy Objects
• Windows 7
• F5 load balancing
• Access Control Lists
• TCP/IP and IP subnetting
• Lunix/unix CLI
• Evaluated, designed and installed gigabyte backbone fiber optic network for 150 end users
• Upgraded workstations and printers to 100 Mbps, which significantly improved desktop connectivity
• Instituted new network infrastructure that improved systems efficiency and dependability
• Configured and secured wireless access point for end users using WPA2 encryption

Confidential

Confidential is an American company providing cable television, high-speed Internet, and telephone services to more than 4.7 million customers in 25 states. By revenues, it is the fourth-largest cable operator in the United States, behind Comcast, Time Warner Cable, and Cox Communications. It is headquartered in Town and Country, Missouri.

Network Operations Center Analyst

• Established Internet connectivity for 75 end users through Microsoft proxy server. Analyzed and troubleshoot HL-2170W Wireless printers .Built Windows NT 4.0 based print server to operate 25 HP print devices.
• Accomplishments:
• CoreImpact network scanning tool
• OpenVas network scanning tool
• Cisco ASA 5505
• Recognized for quickly troubleshooting problems and offering effective cost low-cost solutions to meet requirements
• of minimal operating budget.
• Provided documentation in a tracking tool called Remedy and Magic
• Used Open View for Network Monitoring
• Utilized terminal services for remote management
• Supported wireless IEEE 802.1X, using EAP Extensible Authentication Protocol for wireless LAN media Used authentication methods such as Certificates and Public Key Authentication
• Used SMS Support for Exchange 5.5, Outlook 2000 and Microsoft Office 2000
• Windows 7
• Windows Server 2008 Enterprise
• Access Control Lists
• TCP/IP and IP subnetting
• Active Directory Deploying software and antivirus using Group policies
• Round Robib load balancing with Active Directory

Confidential

Southern Company NYSE: SO is a public utility holding company of primarily electric utilities in the southern United States. It is headquartered in Atlanta, Georgia with executive offices also located in Birmingham, Alabama. The company is currently the 16th largest utility company in the world and the fourth largest in the U.S. Through its subsidiaries it owns and operates more than 42,000 megawatts of generation capacity and serves 4.3 million customers in Alabama, Georgia, Florida, and Mississippi. Southern Company's regulated regional electric utilities serve a 120,000-square-mile 310,000 km2 territory with 27,000 miles 43,000 km of distribution lines.

Trade Floor Analyst

• Managed and implementation of computer systems to enhance business systems. Provided hands-on training
• Classes for employees. Performed general management duties including hiring/scheduling of personnel.

Accomplishments:

• Created flawless printer server application to streamline printing of large plots.
• Interfaced with Hardware/Software Engineers to provide permanent solutions to recurring issues.
• LAN/WAN experience with various protocols such as TCP/IP, IPX, Ethernet, Token Ring, NetBEUI and RIP
• Performed quality assurance on LPT after installation process is completed to ensure all required functions have been performed
• Made configuration for batch files, and provided support for Ethernet and Token Ring environment
• Installing and configuring HP ProCurve Switch 2500 Series. Troubleshooting ping and telnet, CRC errors
• 24X7 customer support
• Presented PowerPoint presentation for a Windows server 2008 enterprise migration 4 people
• EMC /SAN equipment
• Cisco Customer Voice Portal CVP
• Tumbleweed Secure FTP exp
• Access Control Lists
• TCP/IP and IP subnetting
• NERC

Confidential

Confidential has reached out and partnered with its community and state, spurring phenomenal progress over a half century. Confidential growth as a world-renowned research university and medical center has driven the social, cultural, and economic revival of Birmingham. The University continues to strengthen this historic partnership, refining its own Strategic Plan and collaborating with the Birmingham Business Alliance on Blueprint Birmingham, working towards a shared a vision for a healthier and more prosperous city and state that thrive in the global, knowledge economy.

Accomplishments

• Password resets
• Unlock log in accounts
• Desktop application support
• CERNER escalations
• Local and network printer support
• Use MAGIC ticket tracking systems to log and document calls
• Cisco CVP Studio Experience
• Access Control Lists
• TCP/IP and IP subnetting