PROFESSIONAL SUMMARY

• MICTP - EA, MCSE and Security certified IT Professional with 13 years of combined experience in systems administration, network administration, information assurance, information security support for State and Federal DoD contracts and the Confidential
• Experience maintaining, monitoring, managing Microsoft Windows 2003/2008 R2 Servers, Microsoft Exchange 5.5/2003/2007/2010 servers, MS SQL Server 2005/2008, Oracle 10G/11G, HBSS, Symantec Enterprise Antivirus, Trend Micro Antivirus, VMware ESXI, and Microsoft Windows Hyper V, WSUS, SCCM, SCOM servers, Microsoft Windows SharePoint 2007/2010, Active Directory, Group Policies, Windows 98/2000/XP/Vista/7 workstations.
• Performed Tier 1-4 level issues for over 3,000 military, civilian and DoD employee's, identified and resolved issues with approximately 40 to 50 physical and virtual Windows servers supporting and supporting over 2,500 personnel

Strong analytical skills

• Ability to use good judgment in planning and accomplishing new and/or unfamiliar objectives.
• Ability to research, gather and analyze information then formulate effective recommendations and actions.
• Ability to effectively interpret and act upon a variety of instructions from various channels.
• Demonstrated ability to independently and with a team to produce accurate results quickly.
• Proven ability to effectively lead and manage a project from inception to completion.

TECHNICAL SKILLS SUMMARY

• Operating Systems: Certified Windows 2000XP/Vista/7, Certified Windows 2000/2003/ 2008 Server, CENTRIX /SIPR and NIPR
• Hardware Platform: IBM compatible PCs, VTC Equipment, Video Cards, Printers, Scanners, Dell EMC Storage Area Networks, NetApp Storage Area Networks, Cisco 5150 firewalls, Symantec gateway Security Firewalls
• Applications: Active Directory, SCCM, SCOM, WSUS, SQL, Symantec Antivirus Microsoft Exchange 5.5/2003/2007, 2010 Dell / HP servers, Microsoft Office XP/2003/2000,2003,2013, Word, Excel, Access, Power Point, Microsoft Outlook 97/98, 2000, 2003, 2007, 2010, Microsoft Visio Remedy, Sharepoint 2007/2010, Retina scan

PROFESSIONAL EXPERIENCE

Confidential

Systems Engineer

• Developed and established relationships with hospital systems 200 2000 users each to deliver a highly available system with 99.99 uptime per SLA, through managing, monitoring and optimizing their production frontend and middleware servers.
• Execute multiple Cerner upgrades and Linux iBUS application tier migrations for multiple hospitals.
• I BM WebSphere Application Server build and configurations.
• Build and manage Windows Server 2003/2008 technology, Citrix XenApp environments, CernerMillennium application tier, and many third party solutions including IBM WebSphere Application Server, SAP Business Objects, SQL Server, MySQL
• Ssecurity, networking, SAN storage, Oracle database, VMWare, IIS, Microsoft Group Policy Objects and Active Directory

Confidential

Marine Corps Enterprise Information Technology Systems Data Center

Senior Systems Engineer

• Windows server management and Administration
• Technical engineer for upgrades and on-boarding of new customers into the US Marine Corps cloud hosting facility. I engineer upgraded to core systems like VMware, storage and apps like backups and messaging. I create the instructions and procedures for operators to reproduce in the Data Centers. I also recommend upgrades and enhancement to the environment. This included classified and non-classified systems.

Confidential

Network Systems engineer

• Windows server management and Administration
• patching Abode flash and reader products as well as Microsoft Windows Products
• IA security scanning using Retina scanning
• Networking with CISCO routers and switches configuration scripts
• Setting up email servers across multiple domains delivery script
• Software development skills requirements derivation/design/programming/test
• DIACAP/Information Assurance terms/process

Confidential

Field Service Engineer, Windows Enterprise Systems Administrator / Portal Engineer

• Maintain, install, and configure SharePoint 2010 farms and servers. Build, patch and deploy Windows Server 2003 / 2008, SQL server 2008
• Perform disaster recovery through back-up and restoration and design, plan, configure, test, and implement SharePoint 2010 solutions based on business requirements
• Provide application and developer support and troubleshoot custom deployments, applications, and server performance issues. SIPR, NIPR and CENTRIX Portal.
• Support SharePoint 2010 infrastructure with deployment, maintenance, health, and performance monitoring.
• Advanced Microsoft Enterprise Services TIER 1- 4 support for all Microsoft Enterprise products Microsoft Server 2003, 2008, Microsoft Exchange 2010, Microsoft SQL Server 2008, Microsoft SharePoint 2007, 2010, Microsoft SCCM 2007, Microsoft SCOM 2007, Microsoft Active Directory, Group Policies, DNS along with VMware ESX and ESXI virtual server infrastructures, HBSS, and CPOF Command Post of the Future /C4ISR clients and servers, Microsoft Windows 7, Vista, XP.
• Responsible for the installation, configuration and management of NetApp FAS 2020/2040 Filer's Fibre Channel and ISCSI NAS/SAN storage solutions .

Environment: Windows Servers 2003/2008 R2, Windows XP/7, Microsoft Office Suites, Dell, CENTRIX, NIPR, SIPR, SQL Server 2008, SCCM 2007, SCOM 2007.

Confidential

Field Service Engineer, Windows Enterprise Systems Administrator

• Site lead responsible for relations between military leadership and the BCCS Battle Command Common Services
• Responsible for management and accountability for all BCCS related equipment and personnel.
• Assisted the Information Management Office IMO with security updates and vulnerabilities on servers and clients across multiple networks including CENTRIX, SIPR NIPR.
• Advanced Microsoft Enterprise Services TIER 1- 4 support for all Microsoft Enterprise products Microsoft Server 2003, 2008, Microsoft Exchange 2010, Microsoft SQL Server 2008, Microsoft SharePoint 2007, 2010, Microsoft SCCM 2007, Microsoft SCOM 2007, Microsoft Active Directory, Group Policies, DNS along with VMware ESX and ESXI virtual server infrastructures, HBSS, and CPOF Command Post of the Future C4ISR clients and servers, Microsoft Windows 7, Vista, XP for the US Army.
• Accountable for server build out, management and troubleshooting to resolution of Microsoft based clients and servers on a military SIPR, CENTRIX, NIPR network.
• Provide classroom instruction to soldiers on Microsoft Windows Enterprise products, installation configuration and management of Windows Server 2003/2008, SCCM 2007, SCOM 2007, Exchange email 2007, SQL 2008 VMware ESX/ESXI architecture, configuration and management, and the installation, configuration and use of Command Post of the Future CPOF

Confidential

Enterprise Help Desk Administrator

• Diagnoses and resolves problems in response to customer reported incidents using Remedy ticketing system.
• Support a wide range of Hardware and software running on a variety of platforms on DoD NIPR network.
• Installs, configures, upgrades, sets up and troubleshoots all hardware and software components, ensuring compatibility with existing systems and other system interfaces, testing for system malfunctions.
• Installs, upgrades, configures, and tests off-the-shelf computer software.
• Receives, responds to, and ensures resolution of all types of help center calls and Remedy ticket system.
• Assist Administrators with SCCM 2007 to create and deploy packages.
• Assist Administrators in running queries with SCCM 2007 to query network for computers and servers.
• Responds to security related issues and applies precedents and system flexibilities to obtain resolution.
• Serves as a point of contact for the implementation of Information Assurance IA measures with the MEDDAC.

Confidential

Senior Enterprise Network Systems Administrator

• Provided systems administration support addressing and resolving Tier 1-4 level issues, managed enterprise Microsoft Windows Active Directory AD domains, provided technical support for distributed Microsoft Windows 2003/2008 physical and virtual implementation
• Installed, configured, troubleshot and managed Microsoft Windows 2003/2008 servers and provided salutations to technical issues utilizing standards directory products and services, handled high level server support and troubleshot complex issues throughout the Enterprise
• Provided software updates and updates via Microsoft WSUS
• Built and deployed physical and virtual servers ensuring equipment met were hardened to company standards.
• Maintained security issues and vulnerabilities by running weekly Antivirus scans, and applied Antivirus updates for the company servers and all the clients.
• Configured Web Server to be deployed within a VMware environment
• Configured Backup Exec for enterprise wide backups, back up to disk and tape rotation and offsite backup storage location.
• Administrated and managed Dell EMC Storage Area Network in a Raid configuration.
• Tier 1-5 Windows XP, Windows 7 client workstations.
• Implemented single handedly Windows XP to Windows client workstation upgrade

Confidential

Systems Administrator

• Provided systems administration support addressing and resolving Tier 1-4 level issues, managed enterprise Microsoft Windows Active Directory AD domains, provided technical support for distributed Microsoft Windows 2003, Citrix terminal Service VDI implementation.
• Installed configured, troubleshot and managed Microsoft Windows 2003 servers and provided salutations to technical issues utilizing standards directory products and services, handled high level server support and troubleshot complex issues throughout the Enterprise.
• Provided third party software updates and Microsoft updates via Shavlik and Microsoft WSUS
• Responsible for the configuration, maintenance and support of Servers running Active Directory, SQL Server, Microsoft Exchange, Citrix, AS400 Mainframe, and clients, running Windows XP Professional.
• Planned and implemented company's migration to Microsoft Windows Active Directory and upgraded or rebuilt Dell servers to Microsoft Windows Server 2003.
• Implemented Active Directory group policies and reconfigured Active Directory Domain Name Services DNS.
• Planned and implemented company's migration from Microsoft Windows
• Exchange 5.5 to Microsoft Windows Exchange 2003.
• Designed and implemented a patch management WSUS and security policy for bank.
• Built out, configured, upgraded HP Servers running Windows and Citrix

Environment: Active Directory, Windows 2003 Server, Exchange 5.5, SMS, WSUS

Confidential

Technology Consultant 2

• Advanced technical support and administration in a state government IT department with responsibilities for but not limited to second level IT support of thousands of users and management of various projects software, hardware and Peripheral devices.
• Responsible for the installation, administration, maintenance and adherence of all departments Antivirus and Patch management WSUS. Responsible for identifying, isolating, resolving and documenting computer and network related software and hardware problems.
• Configure and install information technology software and hardware devises on an as needed basis ensuring timely response to users in various bureaus of agency. Helped design, configure and implement the use of software imaging technologies such as Microsoft Remote Installation server RIS and Symantec Ghost to provide Streamlined, locked down desktops for each offices particular needs and requirements.
• Lead Technical professional in the implementation and management of the Blackberry wireless PDA's, Tablet PC's and IPAQ pocket PC's.
• Lead Technical Professional for support and administration of department's video Teleconferencing technology.