Summary

• Wide variety of experience in Network Engineering and Technical Support
• Cisco Routers, Catalyst Switches and Juniper Routers
• ATM, Frame Relay, SONET, TCP/IP, Wireless, Mobility, DHCP, VLAN, VPN and MPLS
• Network Configuration and Monitoring, Migration and Certification
• Project Management, Technical Writing, Specifications and Documentation experience
• Project and goal oriented professional with a strong technical aptitude and troubleshooting abilities
• Excellent customer service and communication skills

Technical Skills

• Cisco 2600, 2800, 3800, 7200, 7500, 12000, 12410 and ONS 15454
• Cisco Catalyst Switches 2900, 3010IE, 3500, 3750, 4500 and 6500
• Cisco Wireless Controller WLC4400, 5500, AP's, WAP and LWAP's.
• Cisco UC UC500, UC520, UC540, UC560 Series and VOIP Phones
• Cisco ASA Adaptive Security Appliance 5500 and 5580
• Cisco SA520 and SR520 Security Appliance
• Cisco Mobility ISE Identity Services Engine
• Cisco Transport Equipment Cisco ONS 15454
• IOS CLI, CATOS, JUNOS and IOS-XR
• Networking Protocols OSPF, BGP, ATM, Frame Relay and MPLS
• Network Management Systems and Provisioning
• Experienced configuring, installing, monitoring and troubleshooting Routers and Switches
• Linksys, Switches, VOIP IP Phones, PBX, ATA's , Wireless, Security
• Juniper Router MX - M10, M20, M40, M160
• Unisphere ERX 700, ERX 1400
• Lucent CBX 500 BSTDX 9000 ATM Frame Relay Switch
• Fore / Marconi ASX 200, 1000 4000 ATM Switch
• CSU/DSU's, Hubs Multiplexers
• Tellabs 8860 Multi-Service Platform IP Switch
• Alcatel-Lucent 7750 Service

Software and Protocols

TCP/IP, Ethernet, Gig-E, ATM, Frame Relay, FTP, DHCP, VLAN, VPN, BGP, OSPF, DNS, CDP, VOIP, DS0/DS1/DS3, SONET, OC3/OC12/OC48/OC192, UNIX/VI, Remote Management, Network Monitoring Tools, Cisco Discovery Tool, Netcool, Netview, Remedy System, Telnet, SSH, IP SLA, IOS, CATOS, ASA, AP, LWAP, WLC, 802.11 B, G, N, QOS, Microsoft Office, Power Point, Visio, Excel, Windows XP/Vista, VPN, VTP, SNMP, TFTP, Debug, JUNOS, ACL, Solarwinds, Cisco IOS and Juniper JunOS.

Professional Experience

Network Engineer Confidential

• Utilize Maximo Tool for Service Request, Incident and Change Management
• Assigned DHCP Scope and Static IP Assignments on Windows DHCP Server
• Configure, test and troubleshoot ISE Cisco Mobility Identity Services Engine, AP's and User connectivity issues for Michelin Network.
• Projects involve configuring, upgrading IOS software and installing Cisco Catalyst switches including 2900, 3500, 3010, 4700 and 6500.
• Configurations include VLAN's, TACACS, STP, VOIP and QOS.
• Discovered IOS SW issue, staged upgraded network to eliminate the vulnerability which caused a spike in Cisco 2960 3560 CPU utilization of 99 .
• Discovered failed Active Supervisor in Core 6500 Switch, required replacement
• Install Cisco Switches in new Michelin plants.
• Create all Cisco Switch Configuration Scripts and Files for Deployment
• Configure, Monitor and troubleshoot WLC wireless controllers, AP's and User connectivity issues.
• Upgraded ASA 5505 Security Appliance
• Replace existing failed Cisco switches and RMA faulty equipment.
• Created Cisco Smart Net Reports and recommended contract renewals.
• Utilized Linux Operating System with Windows running on VM Ware KVM

Network Engineer Confidential

• Write, Review and perform MOP's Method of Procedures before implementation.
• Detailed reviews and verification of configuration and network methodologies.
• Network hardware and software upgrades Cisco 7500 IOS using CLI.
• Perform customer BGP Configuration request for network advertisement with Premier Service Providers.
• Resolve trouble tickets involving protocol and static routing issues.

Network Design Engineer Confidential

• Perform Network Engineering, design and implementation of multiple ongoing Network projects around the world.
• Participate and present design reviews and turnover to operations after installation and/or configuration and migration of new equipment is complete.
• Performed IOS upgrades, configuration and installation of all Cisco and HP products.
• Trained new network engineers with Adonis Bluecat DHCP Appliance.
• Completed onsite Wireless survey's and design utilizing Air Magnet Survey PRO Tool.
• Wireless equipment includes Cisco 1100, 1200 and 1300 Series AP's.
• Completed Six Sigma Training and awarded certificate of completion.

Network Support/Administrator Confidential

• 500 acre campus with 9 manufacturing plants incorporating a Cisco network.
• Cisco Catalyst 3500, 3750, 6500, Adaptive Security Appliance 5580, Wireless Controllers, AP's and LWAP's.
• Configure, install, test, trouble shoot, monitor, upgrade and deploy Cisco 3500, 3700, 6500, ASA 5580, WLC 4400, AP, LWAP, POE and Nexus 4000.
• Installed, configured and monitored a variety of wireless RF guns utilizing Cisco WLC 4400's.

Network Support Engineer Confidential

• Cisco and Linksys Network Support for products in a medium business environment.
• Technical support on Cisco s, switches and LAN/WAN networking equipment.
• Supported VOIP, Cisco Communication Manager Express, Unified Communications UC500, UC520, UC540 and UC560.
• IP Phones, Switches and Firewalls.
• Support of VPN's, VLAN's, Wireless 802.11 G/B/N, LWAPP and security.

System Analyst / Confidential

• Created Excel spreadsheets with enterprise companies' inventory/audit of all Cisco s and switches in the Bowater network.
• Utilized Cisco Discovery tool and Cisco Works
• Created inventory reports of all Cisco equipment.
• Recommended Cisco SmartNet contract renewals and reduced costs on per site basis.
• Assisted in the installation of new Data Center. Installed, cabled, configured equipment.
• Involved Fiber, Gigabit, 10 Gigabit, CAT-5, Ethernet, wiring of Cisco, Net App, HP Blade Servers and Visual Networks equipment.
• Produced MS Excel spreadsheets and Visio drawings of racks and equipment.

Technical Recruiter / Account Manager Confidential

• Interviewed and Placed recruits for technology sales and our clients.
• Self-motivated, precise, results-oriented professional.
• Dedicated to meeting customer needs, resulting in customer satisfaction and increased clients. Interviewed technical candidates for IT and engineering opportunities.

Senior Network Engineer Confidential

• Configured, tested, document and completed certification of Cisco 12000 GSR and 7500 Routers, Cisco ONS 15454, Juniper M40 and M160, Lucent and Tellabs Switches.
• Utilized IOS CLI, JUNOS and Network Management Systems
• Familiar with CRS as it was just Introduced by Cisco
• Project Management of network migrations, IOS Upgrades, fault isolation and Solutions.
• Certify, Test, Configure, Monitor and Support Frame Relay, ATM, TCP/IP, ISIS, BGP, MPLS, OSPF, QOS, DWDM and SONET.
• Scalability and interoperability testing including DS0, DS1, DS3 Circuits, SONET, Frame Relay, ATM, L2 Circuits, VLAN's, MPLS LSP's and re-route functionality.
• Created and performed all network and system test procedures and documentation.
• Test Traffic Generation and Load Balancing. Analyzed and recorded all test results.
• TAC 2nd Level Support Engineer and Team Lead.
• Managed, scheduled and performed network software and hardware upgrades.
• Scheduled network maintenance involving upgrades and repairs.
• NOC Engineer, network monitoring and support.
• Utilized Netcool, Remedy and other Network Management and Monitoring System tools.

Certification and Training

• Cisco Certified Network Associate CCNA Expired
• Cisco IOS Training
• Cisco/Linksys Product Line Training
• Juniper JUNOS Training
• Lucent/Alcatel ATM/Frame Relay Training
• Fore/Marconi ATM Training
• IBM Mainframe Operations Training
• Six Sigma Certification
• IBM Mainframe JCL JES2 VTAM and VSAM
• SQL Training