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Senior Systems Administrator Support Resume Profile

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OBJECTIVE

To work on a senior level position, preferably in a fast growing company. Interested in delivery/implementation of IT projects in a position which involves Enterprise storage, server and data center automation based solutions and implementation including management of consulting practice, technical support practice, corporate technical advisor, technical architect, solution architect, product manager, etc. My Ultimate goal is to achieve professional success by demonstrating excellent decision making, solid professional technical, management and customer satisfaction skills.

Summary

Over 15 years of solid experience in project infrastructure solutions architecture design , IT servers management, Windows/Linux administration, Enterprise storage administration , systems capacity planning, enterprise system monitoring, Disaster recovery planning and procedures development, systems infrastructure solutions design and implementation which includes servers, migrations, storage and SAN Fabric in mission Critical production environments at large IT organizations. Expertise in delivering solutions related to enterprise storage, storage virtualization EMC / IBM / Hitachi / NetApp , enterprise backup including data de-duplication based technologies from IBM Tivoli, EMC DataDomain, Symantec NetBack and Backup Exec. Experienced in Project management in delivering IT SAN storage, backup and data center automation software implementations and architectural design at large organizations. Architected solutions and Performed system migrations from OS level to the storage level. Documented all aspect of the projects and procedures and methodologies. Working ass Infrastructure storage and server architect since last 8-10 years and have come across many solutions, migrations as well as systems solution design and implementation across variety of clients. Expertise in disaster recovery planning, procedures, Implementation and recovering systems. Ability to provide technical presentation to customers High level staff e.g. managers, directors and CxO for various kinds of solutions and explained them clearly why the solution fits your environment. Excellent Process Assessment, Design and Implementation skills. Excellent Vendor Management and Relationships. Ability to effectively work and team with clients at all levels. Highly capable of working in 24x7 support environment involving high risk of operational pressure. Highly experienced in handling systems operations in Real time trading, Production and development environments. Highly experienced in administering, installing, upgrading and configuring Windows servers in large network environments. Experienced in external SAN storage disk operations on Netapp 6170/3140, Hitachi 2500 AMS storage arrays, EMC Symmetrix / DMX800/1000/3000/3/4 and VMAX and ClariiON CX400/500/700/3-80 disk arrays and performance analysis using Workload Analyzer in SAN environment. Extensively used EMC tools like TimeFinder, SRDF and SYMCLI to manage EMC devices and BCV volumes. Used Control Center for managing storage Arrays in Enterprise Storage environment. Experienced in managing EMC ClariiON using EMC's Navisphere software. Managed LUN backups using SANCopy. Have good hands-on experience with implementation and administration of Storage Area Networks SAN , Network Attached Storage NAS and Disk Arrays from EMC and Dell. Besides administration of Windows Servers and MS Exchange and Backup devices and Software's, I have hands on experience working with SAN Switches from, Cisco Fabric MDS 9000 Family and Brocade DCX and Interpid Family along with configuring High End Server hardware components including Emulex and Qlogic HBA's.

Experience

Sr. Storage Architect Engineer

  • Worked with the project team to understand their requirements in terms of budget, performance, scalability, DR needs of client with system architects to comprehend the requirements of storage, servers capacity and related supported softwares that Sears is using to manage their applications.
  • Successfully planned, designed and implemented new element needed by Sears in order to maximize output infrastructure investment of 3.5PB of Cloud Storage on Hitachi AMS 2500, IBM XIV, IBM DS8000, IBM SVC 2145 and NetApp Filers
  • Worked with different stakeholders, application teams, enterprise architects and developers to develop Architecture design, logical and technical models.
  • Developed and documented the strategic technology infrastructure plans and roadmaps, and integrate those with other project components such as SAN data migration, archiving, and enterprise backup and recovery.
  • Successfully architected solutions for enterprise system management and monitoring key components of the infrastructure that will continually optimize system performance.
  • Oversee the testing and qualifying of new environments, Handled responsibilities towards system hardware and evaluation against pre-defined quality standards.
  • Developed operation run books for servers and storage operations, documented systems improvement data and delivered to IT infrastructure support teams to ensure seamless operation among them.
  • Participated in various Enterprise infrastructure meetings to specify performance standards, improvement areas and the components needs to be modified to meet various service level agreements.
  • Conducted and attended various meetings on a regular basis to determine the solutions to prevent various problems occurred on the systems/storage and provided valuable input to enhance RCA processes.
  • Worked in planning, testing and implementation of Disaster recovery and business continuity process for various organization from servers, network and on storage level point of view. That includes remote replication.
  • SAN Software hands on expertise on ClariiON Navisphere, EMC Control Center, IBM SVC Managent Tool, Hitachi Device Manger, Tuning Manager, SNM2 and NetApp ONTAP and OnCommand System Manager and Brocade DCFM.

Senior Systems Administrator

  • Design EMC VMax with over 1PB of SSD, FC, SAS and SATA disk,
  • Design migration process for DMX4 with over 800TB and EMC Celerra VMAX attached at CEC SAN Storage and manage offshore Acxiom and HCL consulting Team.
  • Managing overall relationship, performing project and issue management.
  • Leading integration efforts for CEC, Acxiom and HCL by coordinating workshops, developing process documentation, defining roles and responsibilities and escalating/resolving issues.
  • Share industry best practices with CEC IT teams and strategic consulting partner on EMC Vmax.
  • Developed and delivered RCA Root Cause Analysis on some ongoing SAN Space issues.
  • Create disk on VMax using SYM CLI command line scripts for create meta from hypers and map to a FA's and assign LUN to a meta heads.
  • Design process for EMC SAN Migrations from EMC DMX4 SAN to EMC VMax.
  • Design process for Zoning, masking disk using EMC Control Center SAN Manager.

Sr. Data Storage Architect

  • Design architect and Maintain EMC Symmetrix DMX-3, DMX3000, DMX 1000 SAN with over 900 terabytes of data including server objects and Dell SAN with 360 terabytes storage on 4 data center storage sites.
  • Implemented and managing EMC Control Center 6.1.0.5.
  • Installed and configured EMC Power Path 5.5 on all Windows Inter Servers , Red hat and VMWare ESXi host.
  • Create disk on Symmetrix DMX using SYM CLI command line scripts for create meta from hypers and map to a FA's and assign LUN to a meta heads.
  • Performed EMC SAN Migrations from Dell Compellent SAN to DMX 1000 to DMX 3000 to DMX3.
  • Performed Zoning, masking disk using EMC Control Center.
  • Configured host machines/servers to access SAN Disk.
  • Performed Zoning and Assigned Volumes to Host Machines using EMC ECC 6.1.
  • Implemented and managing EMC Replication Manager Time Finder Clone and SNAP technology.
  • Implementation of a new Virtual Server environment with DELL Servers, EMC DMX Storage VMware vSphere 4.1, migrate the previous VMware 3.5 vm's to the new solution.
  • Saved Company over 4 million dollars in SAN design and implementation cost.
  • Implemented and managing 16 nodes EMC Centera GEN4 and Lagato Email Xtender 4.81.1147 for email archiving solution with Exchange 2003.
  • Build 5, 2 nodes Cluster for Exchange and migrate mailboxes form single Exchange serve to 5, 2 node cluster based on their geographic location.
  • Implement GO Exchange software for weekly Exchange database maintenance.
  • Database defragmentation by running Lucid8 GO Exchange 3.4 tool.
  • Generating of Daily/Weekly/Monthly reports on Tape Media Utilization Client Backups, Performance of Backup Servers Tape Libraries, to further optimize enhance the performance of the Backup Systems.
  • Support and administration of Empire-Today companywide Windows Server environment which consists of approximately 480 Windows 2000, 2003 2008 servers.
  • Implement Backup Exec 12.5 and upgrade to Backup Exec 2010 and Responsible on Backups and Restore of all the servers with Windows NT Backups on the network.
  • Install and configure tape backup Adic iScalar 2000 LTO3 12 tape drive library.
  • Manage Print Servers and new Network printer setup.
  • Currently working on offsite Disaster Recovery project.
  • Doing Test Restores, checking file system consistencies to ensure data backup integrity and data inconsistencies.
  • Responsibilities include but not limited to Day-to-Day SAN Administration and Backups, checking event log and disk space on all the servers.
  • Maintaining the documentation for all the Network Operation projects.

Senior EMC Storage Engineer

  • Plan and document the design and architecture of migration plans to migrate the Cardinal Health entire SAN solution from EMC DMX 800 to DMX 3000.
  • Retain 100 uptime on all EMC SAN hardware.
  • Build and setup VMWare ESX server farm.
  • Implementation of a new Virtual Server environment with HP Servers, EMC DMX Storage VMware 2.1 Migration to VMware 2.5 vm's to the new solution.
  • Build new solutions to enhance performance, security, reliability, and scalability by enhancing internal processes and make suggestion on upcoming hardware.
  • Generating system reports indicating backup and hardware environment, storage allocation and suggestion to save space on the storage environment.
  • Maintain Backup Exec and Symantec Veritas NetBackup environment.
  • Provide suggestions on improving Backup environment.
  • Document storage infrastructure and analyze system logs.
  • Represent information regarding internal and external audit if needed.

SAN Engineer

  • Planning documenting and design and architecture plans for Peoples Gas entire SAN solution on EMC Clariion CX3-80 and DMX 1000.
  • Create LUN on Symmetrix using Solution Enable and ECC.
  • Support and administration of People Energy Company Windows Server environment which consists of approximately 314 Windows 2000/2003 servers spread among the main office and remote locations.
  • Build and setup VMWare ESX server farm.
  • Backups on the servers, and assist on upcoming projects.
  • User id and Group maintenance in legacy and AD domain and enhanced permissions.
  • Security extended to management of Exchange and enhanced permissions.
  • Patch Management support for the delivery of Microsoft Hotfixes and Service Packs.
  • Assist in support of various Microsoft BackOffice products.
  • Assist in Remote Access Server RAS assign RAS tokens and setup there accounts for remote access.
  • Assist in Internet Information Server IIS .
  • Assist in Print Server Print Queue setup.
  • Assist in the upgrade of all NT 4.0 Servers to Windows 2000 2003 and Active Directory.
  • Assist as Intel server expert for various implementation projects within the division.
  • Assist in Disaster Recovery project built server with Win NT 4.0 to win 2003 and data recovery and application test.

Senior Systems Administrator Support Services Lead

  • Primary Support leader for the implementation of Active Directory within the design and implementation phase of a 30,000-user domain.
  • Support of business units as designs dictated different Organizational Unit designs.
  • Implementation support included the management of User, Group, Computer and Server objects.
  • Within the complexity of support, this also included the migration support of Legacy NT domains to Active Directory based domains.
  • Group Policy support was a dependency for all Active Directory based troubleshooting.
  • Security extended to management of Exchange to migrate mailboxes with enhanced permissions.
  • Building NT 4/Win 2K servers with DNS, WINS, IIS, SMS, VPN other critical components in virtual lab for implementation in the production environment.
  • Troubleshoot issues in Active Directory using tools such as LDAP Queries and data exports, ADSI Edit, LDIF.
  • Pull reports for software inventory and Hardware inventory workstation name by user ID from and web source through SMS.
  • Constructed reports for Software and Hardware inventory of company assets via SMS website on Kraft intranet.
  • Monitor key performance thresholds and Centralized server event and performance using Microsoft Operations Manager MOM .
  • System Management Server support included the support and management of the application delivery process to an organization of 30,000 users.
  • Development of the support process through the Helpdesk and the development of procedures to ensure first call resolution of application issues.
  • First level Patch Management support for the delivery of Microsoft Hotfixes and Service Packs.
  • Communication includes direct contact to all business functions internal and external to Information Technology.
  • Reporting to management on support impact and improvements is also a core responsibility to meet or exceed Service Levels.

Systems Administrator

  • Administrating Exchange server, Backup emails, Move mail, Creating NT user Accounts.
  • Responsible Handled workstation rollout for Win 2000 HP Vectra computers, installing operating system via network and with Image CD.
  • Installing configuring and supporting Microsoft Outlook. Provided desktop support for users in Windows 95, NT 4.0 win2000.

Systems Administrator

  • Migrating 500 computers to Window 2000. Trouble shooting software and hardware Problems.
  • Configuring and upgrading Laptops and Desktops to meet company requirements.
  • Installing Operating System required by the user specification and providing managing technical support team.
  • Assisted Intel team to building Windows NT Servers.

Systems Engineer II

  • Maintaining NT server and MS Exchange server, Network security rules implementation and experience with backup/recovery procedures.
  • Creating user and computer accounts in a domain.
  • Implementing and supporting application on Win95, WinNT4.0, Win2000 Workstation/Server and ME.
  • Creating and maintaining users Exchange account and Domain logon accounts.
  • Workstation support of advanced operation system upgrades for conversions of Windows NT 4.0 to Windows 2000.
  • Use Network facilitated installs to manage geographically complex infrastructures and used basic Workstation Tools to produce various images.
  • The support of the Workstation upgrade included various Network Administration tasks to align updates to Exchange Mail Boxes and existing NT accounts.
  • Worked to produce documentation associated with the process developed in a Proof of Concept structure to ensure repeatable tasks.

Systems Administrator

  • Switching Topology from Token ring to Ethernet.
  • Change token ring switches to Ethernet and supporting end user changing their token ring card to Ethernet card and troubleshoot their problems.
  • Part of Y2K upgrade project, which involved upgrading workstations.
  • Provided desktop support and network administration.
  • Software supported included Office 97, Windows 95 and Windows NT 4.0
  • Utilized ticketing system to track tickets and resolve issues.

Systems Administrator

  • Responsible for providing desktop support for clients involving Windows 95, NT and MS Office.
  • Managed Windows NT 4.0 Local Area Network. Installed operating systems including DOS, Windows NT.
  • Managed user accounts and groups and provided access to resources, based on NTFS security permissions

Confidential

Network Administrator

  • Worked as project team lead and Network Technician supporting 300 users in a 2000 user Enterprise environment.
  • Managed Windows NT 4.0 Local Area Network. Installed operating systems including DOS, Windows NT.
  • Managed user accounts and groups and provided access to resources, based on NTFS security permissions

Professional Training Completed

  • EMC Storage SAN fundamentals, EMC Control center 5.1 Administration, EMC TimeFinder and SRDF Management, Replication Manager.
  • Hitachi AMS Storage fundamentals
  • IBM XIV and DS8000 Storage fundamentals
  • IBM SVC Virtualization hardware and Software training.
  • NetApp OnTap and OnCommand System Manager
  • Brocade DCX 768, McData Interpid 6140 Cisco MDS9000 Switch Fundamentals.
  • Apache Hadoop Overview for Managers Training Course
  • Symantec Netback and Backup Exec
  • MS Windows 2003 and Windows 2008 Server Management
  • MS Exchange 2003 and Exchange 2010 Architect Design and Migration
  • MS Active Director and Group Policies

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