VMware Systems Administrator, Windows Systems Administrator,

Senior Systems Engineer

SUMMARY OF QUALIFICATIONS

• A highly knowledgeable IT professional with over eighteen years' experience in the industry helping organizations succeed by improving their information processes and infrastructure's high availability, performance, and security. Such achievements made possible by broad experience and knowledge on VMware and Windows Systems Administration, Planning, Analysis, Implementation, and Performance Tuning over Virtual/Physical IT Infrastructures. This includes vSphere 5.x/4.x, Windows Server 2012/2K8/2K3, Active Directory, Vmware/Windows Enterprise Management Applications, HA and Backup/Recovery Solutions, Exchange Server 2013/2010, HP-Dell-Cisco UCS Blades/Enclosures, SAN/NAS, Security Management, among many others.
• Broad experience in the administration and support of High Availability/Load Balancing solutions like: VMware HA and DRS Clusters with multipath configurations Zerto Virtual Site Recovery Windows Failover Clusters EMC's De-Duplication/Replication Storage among others. Highly knowledgeable on proactive management by monitoring and analyzing virtual/physical systems' performance, resource utilization, and operational health using tools like vCenter Operations Manager and Navigator, SolarWinds Server/Network Mgmt, What'sUp Gold, SCOM, Foglight, OpenManage Essentials, and others. Same experience on performance tuning, resource optimization/provisioning, capacity planning, and troubleshooting over Windows/Linux based infrastructures running Exchange 2013/2010 and SQL 2008/2005. Broad expertise in the configuration and administration of Backup/Recovery solutions like: EMC's Commvault, Avamar, Data Domain De-Duplication Storage Symantec Net backup, and Backup Exec 2014/2012./2010.
• Broad expertise implementing, migrating, configuring, patching/upgrading, and troubleshooting vCenter/HA Clusters/Hosts/VMs/Datastores/Appliances P2V conversions V2V migrations Host-Storage Zoning VLANs among others. Broad experience implementing and administering network security technologies to proactively protect infrastructure's information assets. This includes monitoring, analysis and remediation with TMicro Deep Security Mgmt at the hypervisor and physical level, TMicro Scan Mail for Exchange Servers, vCenter Operations Manager, vShield Endpoint, Websense Triton Unified Security for Web/Email/Data protection. Also, Authentication and Access Control Mgmt with Cisco Identity Engine, ASA Firewalls, and clustered Iron Ports 170.

TECHNICAL EXPERTISE

Operating Systems: VMware 5.1, 4.x, 3.x, Windows Server 2012, 2K8, 2K3, Win 8/7/XP

Application Software: vCenter Server, vCenter Operations Config. Manager, Update Manager, Standalone Converter Exchange Server 2013/2010/2K7 Symantec Enterprise Vault, Backup Exec 2014/2012, CommVault, Avamar SCOM Configuration Manager, OM Essentials, Zerto Virtual Recovery, What'sUP Gold, Foglight, among others.

Hardware: HP, Dell, Cisco UCS Blade Servers/Enclosures ISE Websense Appliances Iron Port 170 ASA 5555 Dell's Equal Logic SAN, EMC's NAS HP, Nortel, Cisco, Dell Switches and Routers, among others.

Protocols: TCP/IP, iSCSI/FC, NETBIOS, HTTPS, FTP, SMTP, DNS, WINS, DHCP,

RPC, IPSec.

PROFESSIONAL EXPERIENCE

Confidential

As Senior VMware and Windows Systems Administrator, responsible for administration, planning, performance tuning, and engineering support of the Virtual/Physical IT Infrastructure including VMware ESXi/vCenter 5.1, 4.1, 4.0 Hosts and VMs Windows Servers 2012/2008R2/2K3 and Active Directory Virtual/Physical Backups with Commvault and EMC's Data Deduplication Storage iSCSI SAN among others. This includes daily proactive management by monitoring and analyzing systems performance, operational health and security controls on the virtual/physical infrastructure, on the Blades/Enclosures, Rack Servers, IronPorts, Internal and Perimeter Firewalls, Cisco Identity Service Engine, etc. Other responsibilities are: performance tuning, resource optimization, provisioning, capacity planning, troubleshooting, OS patching and firmware updates. Also, responsible for implementing other management solutions to prevent or minimize operational issues that could impact production. Doing proactive security monitoring, analysis, vulnerability assessments, and remediation to protect systems against security treats by using advanced tools like TMicro Deep Security Manager, Iron Port 170, ISE, ASA 5555 5510 Security-Firewalls, among others. Also, responsible for the P2V conversions and V2V migrations to ESXi 5.1 platform as part of the remaining's hardware consolidation and virtual infrastructure optimization respectively.

Confidential

As Enterprise Senior Virtualization Advisor and Systems Administrator, responsible to provide systems administration expert advisory and engineering services to Virtual and Physical Infrastructures for high end Customers using VMware and Microsoft OS over a broad line of Dell's Servers, Storage, and Networking platforms. These services were provided onsite and remotely. These responsibilities included direct support of Data Centers running ESXi 5.1/5.0/4.x servers hosting Microsoft/Linux virtual machines under the central management of vCenter Server Windows Servers 2K8 and 2K3 with AD and MSSC Blades/Enclosures and Rack Servers preventive management tools like Open Manage Server Administrator, OM Essentials, iDRACs, Repository Manager, Enclosures management controller, Dell Plug-in for vCenter, and many others. Responsible for the implementation and support of VMware configurations including: integration of high end Ethernet networks/VLANs with virtual infrastructures, Multipath redundant/load balanced iSCSI/FC configurations to SANs VMFS Datastores creation and provisioning HA and DRS Clustering with vMotion and svMotion Hosts/VM's provisioning among others.

Confidential

As Systems Administrator, responsible to administering and supporting the VMware and Windows infrastructure in support of business daily operation, including also the planning, design and implementation of secure and efficient network strategies to guarantee the required operational performance, data integrity, confidentiality and business continuity. In those strategies were included the implementation and/or virtualization of Windows Servers 2K8, Exchange Server 2K10 and SQL 2K8 Databases running over Windows Failover Clusters. Administering the messaging and file system archiving and backup platforms with Enterprise Vault v9.x and Netbackup respectively, both interoperating in a SAN environment. Other responsibility was supervising the technical staff on the network management and support process for the end-users.

Confidential

Responsible to provide Information Technology Consulting. Windows/VMware Administration and Engineering outsourcing services on Physical and Virtual Infrastructure's for customers in the private and public sector. These services also include the planning, design, implementation or migration of technologies mentioned in the summary of qualifications. I have provided these services for customers like Office of the Comptroller of P.R. the Government Auditing Agency , First Bank, Doral Bank, Santander Bank, Oriental Bank, Eurobank, Insurance companies, Law Offices, El San Juan and Conquistador Hotels, P.R. Telephone Company, Government's Family Dept., Government's Housing Dept., PR Housing Federal Institution, among many others.

Confidential

As Windows Systems Administrator, responsible to administering and supporting a broad range of Server, Networking and Desktop initiatives in support of business operation. The other responsibilities were very similar of those mentioned in Rafael Rosario Associates Company. In addition, hands-on experience leading all stages of systems development efforts, including requirements definition, design, testing, implementation and support.

Confidential

As IT Systems Administrator and Engineer responsible to administering and supporting a broad range of networking technologies in support of business operation. This also included the planning, integration/migration or implementation of secure and efficient network solutions to improve business functionality and continuity. Responsible for all IT department's administrative processes, including technical personnel supervision.

Confidential

As Network Support Department Manager, responsible of supervising several systems engineers and technicians working as a team to provide systems engineering and consulting services for customers in the Caribbean and Latin America. Responsible for all department's administrative processes. Responsible for the project management, planning and service coordination for the company's networking projects. As Systems Engineer provide systems engineering services for networking infrastructures and information systems. As Instructor, responsible to provide Microsoft training to certify industry professionals as MCSE's and MCA's.

Confidential

Computer Technician III and Engineering Department Instructor

PROFESSIONAL ACCOMPLISHMENTS

• In First Bank P.R., a massive multiphase migration project was performed in their Virtual/Physical Infrastructure in P.R. and subsidiaries in the Caribbean to improve efficiency, functionality, security, and to significantly reduce operating costs. The project included the consolidation of 70 of their physical Servers by doing physical to virtual conversions to the VMware ESXi 5.0 platform from more than 300 Servers. The next phases included the migration of 4,000 users from Windows 2K3 to the 2K8 platform, and the migration from Exchange 2K3 to 2K10.
• As Enterprise Senior Virtualization Advisor and Systems Administrator in Dell, I was responsible to provide systems administration/configuration advisory and engineering support to High End Customers fluctuating between 2000-8000 users and between 800 and 1200 Servers.
• In the Health Care Industry, an Enterprise Vault Advanced Archiving implementation for over a 3,400 user's network was performed to liberate their Exchange messaging databases and file storage limitations, improve backup and recovery times, and to provide intelligent discovery of critical legal information and keep regulatory compliance. To improve high availability and provide faster data recovery to the physical/virtual infrastructure, the Archiving Solution was combined with Enterprise Netbackup and Windows Failover Clusters to protect Messaging, SQL, and File production servers
• In Information Resources Inc., a dual migration project including migration from Windows 2K3 to Windows 2K8 and migration from Exchange 2K to Exchange 2K10 was performed to improve the O.S., A.D. and messaging environment efficiency, capacity and security.
• In the Office of the Comptroller of P.R., a massive Active Directory infrastructure planning, design and implementation was performed during phase one of a dual migration project for a network of 1000 users. The project included migration from Windows 2K3 to Windows 2K8 and from Exchange 2K to Exchange 2K7 to improve efficiency, functionality, and security.
• In Oriental Bank Headquarters, a security assessment including vulnerability and risk analysis was performed on all company's Windows 2008/Windows 2003 Servers and Active Directory. Needed reconfiguration and patch management strategy for OS and AD was successfully accomplished according to findings to protect data integrity and confidentiality.
• In IRI PR a Needs Assessment and Auditing was performed on the network infrastructure Windows 2008/2003 Servers Active Directory storage/backup systems communication devices and systems security. Needed IT solutions were recommended and implemented.
• Creation and management of Memorex Telex's Network Support Center to provide specialized networking support for customers in the Caribbean and Latin American region.

S and Database Administration - One year Course