SECURITY CLEARANCE: DoD Top Secret

OBJECTIVE:

Position as Program Director/Senior Systems Engineer/Senior Network Analyst

Results driven professional with more than 20 years of progressive management experience. Expertise with the Department of Defense, Civilian agencies, and Commercial resource management, process engineering improvement, systems engineering and automated systems design and implementation. Proven ability in team building and with Senior and Executive Management. More than 20 years of experience managing projects on schedule and within budget. Highly motivated, motivated and detail-directed problem solver.

Accomplishments:

• Speaker-NATO RTO Lecture Series 231 Electronic Information Management for Partners for Peace PfP Nations.
• Published Infrastructure of Electronic Information Management IOS Press Nov 4 2004.
• Certificate of Appreciation Sofia, Bulgaria Sept 2004.
• Certificate of Appreciation Liptovsk Mikul Slovakia 2004.
• Certificate of Appreciation Vilnius, Lithuania Sept 2002.
• Certificate of Excellence- Employee of the Quarter USGS 2004.
• Letter of Accommodation Morale, Welfare and Recreation March 1992
• Letter of Accommodation Marine Corps Exchange Nov 1988

PROFESSIONAL EXPERIENCE:

Confidential

Program Manager

• Program Manager providing business oversight and technical leadership for a senior System Engineering and Technical Assistance SETA systems, network and security engineering team supporting DISA Multinational Information Sharing MNIS Portfolio Management Office PMO .
• Leveraged PMI-PMP project management methodology to optimize the use of project resources.
• Delivering solutions in network and application engineering, security engineering accreditation including DIACAP certification , testing, and general technical assistance including acquisition and program control support to the Government Portfolio Management Office for MNIS.
• Improved and enhanced internal controls by developing and implementing the authoritative ITIL based Change and Configurations Management Plans.
• Overhauled operating and governance model for Change Advisory Board at MNIS PMO by standardizing core workflows to enable meeting virtualization and to steam line change management processes.
• Overhauled operating and governance model for Change Advisory Board at MNIS PMO by standardizing core workflows to enable meeting virtualization and to steam line change management processes. These enhancements of internal processes resulted in cost savings, reduction of network down time and improved inventory command and control.
• Provides support that spans the entire acquisition, technology, and logistics lifecycle for the MNIS component program network of Common Mission Network Transport CMNT , UISS, CENTRIXS, and Griffin.
• Prepares and advises on System Engineering Plans SEP and develops and monitor internal processes for Quality control and Continual Business Process Improvement.
• Provides all technical specifications, business processes recommendations related to captured technical requirements to support the warfighter.
• Develops functional specifications and system design specifications for client engagements.
• Developed, implemented, and managed strategic communications plans to support implemented solutions.
• Developed the Program Management Plan and the program's Integrated Master Schedule IMS and Work Breakdown Structure WBS and has updated various internal program documents such as Risk Management Plan and authored Configuration/Change Management Plan.
• Interacts with multiple other contractors in providing comprehensive program support to MNIS.
• Develops Memorandum of Agreements MOA and Service Level Agreements for new and existing customers. Develops and refines metrics for content partnering strategies and securing relationships with leading technology providers and developers in select categories.
• US Liaison support for the Combined Federated Battle Laboratories Network CFBLNet Core Lead Representative CLR with coalition partners and the CFBLNet Executive Group C-EG and U.S. Joint Staff.
• Delivered Technical Assistance Agreement TAA defined by the International Traffic in Arms Regulations ITAR with the 5 eyes nations and the Harris Corporation.
• All contract deliverables were presented on time and accepted by the Government.
• Exceeded Annual Operating Plan AOP .
• Exceeded Return on Sales plan ROS .

Project Technical and Business Manager Lead

• Project manager for the Harris Network and Security Team in support of MNIS PMO.
• Senior consultant and trusted agent of the Government acting as the SME in consultation support of the RTD E and Operational Government Systems.
• Provided technical project management support for Combined Federated Battle Laboratories Network CFBLNet for the CFBLNet Executive Group C-EG , Network, Security, Document, Initiative working groups.
• Served and performed as the senior consultant and trusted agent of the Government acting as the SME in consultation support of the CFBLNet Government Program Manager for products and services development, and client services teams.
• Liaison for the US CFBLNet Core Lead Representative with coalition partners and the C-EG.
• Provided business development support for the CFBLNet Secretariat to establish and assist new CFBLNet customers.
• Developed Memorandum of Agreements MOA and Service Level Agreements DD-1144 for new and existing customers.
• Developed and refined metrics for content partnering strategies and securing relationships with leading technology providers and developers in select categories.
• Developed and monitored internal processes for Quality control and Continual Business Process Improvement.

Confidential

Incident Manager

• Foundations for Best Practice Process and Procedures development and implementation in Service Delivery and Service Management. Ensured that ITIL Best practices were utilized in support of Incident Management Department.
• Facilitation and management of the Incident Management processes. Process compliance and enforcement to include regular review of operational activities.
• Analyzed and reported on incident, problem, change, request management and other in-scope service management related processes.
• Reported to senior management and subject matter experts to ensure accurate, complete, and timely remediation and action.
• Provided problem analysis and determining trends for incident exception, prevention, and oversight for permanent resolution.

Confidential

Program Manager and Senior Technical Network Engineer

• Managed human resources and billing for DHS, HHS, PBGC and NIH projects
• Provided oversight for Quality program to ensure compliance to companies ISO9001:2000 certification.
• Managed and coordinated internal Program Management reviews for enterprise.
• Monitored all project functions for staff, quality control, personnel oversight, performance reviews, invoicing, and reporting.
• Prepared budget to actual analysis and made recommendations to increase contract revenue and cost reduction.
• Identified and managed risk register and risk mitigation strategies provided recommendations on inventories and process improvement documentation management.
• Ensured customer satisfaction by working closely and communicating frequently with the COTR on the status of contract delivery and day-to-day project needs.
• Actively responded to ad hoc and timely requests for progress on data/statistical systems.
• Promoted continuous process improvement, professional development, and project staff cohesiveness.
• Lead support for USGS NBII FRAMES portal system, security, configuration, and administration.
• Planned, tested, installed, and configured network hardware and software ITIL based Change Management concepts.
• Planned, implemented, installed, and provide post-installation support for Novell/Microsoft LANs and WANs.
• Managed post installation documentation for problem management and root cause analysis
• Reviewed and evaluated technical products and their effectiveness in meeting NBII Program needs and made recommendations to COTR.

Confidential

Senior Network Engineer

• Managed migration for the implementation, installation, post-installation support, and integration of Novell/Microsoft LANs and WANs for 12,000 users and 70 field offices.
• Deployed Group Policies and NTFS permissions using Microsoft's built in tools as well as other custom applications.
• Managed installation and upgrade of email systems, Lotus Notes, GroupWise, and MS Exchange
• Installed and configured DHCP and DNS server solutions.
• Managed implementation and email migration from GroupWise to Exchange.
• Managed Novell ZEN Operating System upgrade and Application Distribution.
• Administered NetWare LAN including user account creation and print queue management
• Installed and administered new users, groups, and databases.
• Managed the deployment of new server hardware as part of the server refresh program when old servers went out of warranty.
• Recommended, purchased, configured, and supported the Citrix remote access tool enabling cooperative university partners' access to internal USGS resources.
• Set up, configured and supported more than 150 USGS BlackBerry users.
• Supported more than 200 servers and 200 web sites with installations, updates, security maintenance.

Confidential

Senior Systems Analyst

• Managed the design and implementation of the corporate worldwide help desk and change management system solution within technical requirements and budget to provide support for 30,000 users.
• Installed and administered MS Windows NT Enterprise Servers, MS SQL Server, and relational databases.
• Programmed system-stored procedures for SQL Server, Visual Basic for Applications, and Perl script and application customization.
• Managed database replication and migration.
• Developed and maintained technical documentation for SQL Server and application databases.
• Developed and maintained the system documentation for Vantive software suite.
• Developed reporting systems for monthly review for Senior Level Management staff.
• Participated and represented Gannett Corporation in conferences and workshops in peer review for implementation of the product suite.

Confidential

Director, Management Information Systems

• Managed USMC MWR Financial, Personnel, Merchandise and Point of Sales systems.
• Managed USMC LAN systems for Novell, and Banyan for 800 users.
• Managed Division's budget as well as the department and special projects budgets.
• Developed and implemented a system plan for training department support personnel and end users.
• Developed plan and documentation and provided problem resolution for finance, merchandise, and point of sales systems.
• Authored technical, techniques and procedure documentation and standard operation procedure SOP manuals.
• Designed, ordered, implemented, and tested hardware and software for personal computers, Local Area Networks LAN s, and Campus WAN and data communications systems.
• Implemented first Local Area Network LAN for USMC.

TECHNICAL SKILLS:

References provided upon request.