Certified VMware and Systems Administrator Specialist

Certified IT professional with 10 Years of excellent experience in systems virtualization, engineering, administration, implementation and integration for local and remote locations within large corporate and international environments. Extensive experience architecting, implementing, and automating complex solutions in enterprise environments. Committed to excellent customer service and doing what's best for the customer.

Skill Summary:

OS Platforms: Microsoft Windows Server and clients

Virtualization: VMWare ESXi 5 5.1 Server, VCP5-DCV - VMware vSphere 5 , vCenter Operations Manager 5.8 , vCenter Server, vMotion, storage vMotion, High availability , DRS, VMware player, Hyper-V

Storage: Hitachi AMS2500, VSP, High Performance NAS and NetApp Data onTAP

Performance Monitoring: Hitachi Tuning Manager, VMware vCenter Operation Manager vCOP , Emulex One Command Vision OCV , CA eHealth, Nagios

Data Protection/Recovery Backup: Symantec Netbackup, Symantec Backup Exec, Site Recovery Manager SRM , Network Security, VPN/Remote Access

Hardware Environment: HP C7000 series blade enclosure, HP ProLiant BL460c, BL620c, DL380, Dell Power Edge, Desktop laptops range from Dell, HP, and Acer, RAID C LVM configuration, PXE Boot, CPU RAM installation, Hot Swap HDD management, HP iLOs, Avocent KVM ACS switches, Avocent Advanced PDUs,

Incident Change Management: CA Advance Help Desk

Software and Tools: Active Directory, Batch job scheduling, Applications and software installation and support, Global Scape SFTP, Trend IMSVA, HP System Insight Manager, Symantec endpoint protection,

Remote Supporting Tools: Emerson DSView, Team Viewer, VNC, Microsoft Communicator, Microsoft remote assistance, Telnet, Putty Configuration,

Data Center Operations: Health status checks for cooling, power consumption, heat level, cable management, space and rack management and audit preparations.

AD/Networking: Active Directory, Group Policy GPO , DFS, DNS, DHCP, TCP/IP, LAN,

Job Functions:

• Deploying and managing server infrastructure and data center operations using multivendor technologies like Microsoft, VMware, Hitachi and NetApp.
• Deployment /deletion of virtual machines, creation of golden templates, vMotion, performance monitoring for VMs ESXi Hosts, HA configuration, P2V migrations, virtual network management for standard and distributed virtual switches.
• Provisioning of storage for physical and virtual environment on Hitachi AMS2500, space provision on AMS2500 for HNAS and NetApp filers, zoning on Cisco SAN switches and maintaining SAN boot environment, RAID groups management, volume migration. CIFS and NFS shares management on NetApp filer HNAS, snapshots and snap-mirror configuration and management, HNAS replication policies management.
• Windows server management for OS related issues, application installation, Anti-Virus server management, Patch management, user account management in Active directory.
• Secure file transfer service management via Global Scape SFTP, SMTP service management running on Trend IMSVA and batch job scheduling.
• HP ILO and virtual connect management for HP C7000 series enclose via HP System Insight Manager SIM server.
• Proven record of performance in various roles and responsibilities and out of the box supports and maintaining the service level agreements SLA above 99 .
• Planning, organizing and conducting Disaster Recovery drills.
• Project policies and procedures, documentation.
• Vendor and Customer management activities via mail or on call support.

Professional Experience:

Confidential

Technology Specialist

Confidential is a global leader in consulting, technology, and outsourcing solutions. As a proven partner focused on building tomorrow's enterprise, Infosys enables clients in more than 30 countries to outperform the competition and stay ahead of the innovation curve.Providing IT support to internal users of strength 5000. Currently I'm working as Technology Specialist providing production support on Infosys production cloud serving North American clients of Infosys.

• Confidential
• Specialized in supporting VMware Infrastructure.
• Helped support the entire infrastructure of VMware products for global customers and partners, interfacing with them via the phone, email, and web.
• Resolved customer technical issues on physical and virtual environment from Windows OS and ESX domain perspective.
• Infrastructure setup and management of ESX/ESXi hosts and storage arrays such as NetApp, Hitachi.
• Management and upgrade of storage infrastructure running on Hitachi backend SAN.
• Responsible for deploying, customizing and managing virtual machines running on VMware host.
• Responsible for P2V migration and understanding the new project requirements.
• Provide support for secure customers who have special security needs.
• Microsoft Windows Server environment management.
• Capacity management for future growth and expansions.
• Planning, organizing and conducting Disaster Recovery drills.
• Performance and reporting management and product evaluations.
• Improved performance and increased availability of 24x7 production applications.
• Responsible for documenting administrative task as per ITIL standards.

Notable Contribution / Projects

• Process tool setup for storage allocation, resulting regular cost saving on storage procurement.
• Revamp of Infosys Mauritius office.
• Green IT initiative and process setup, resulting power saving across the organization.
• Upgraded domain controllers from windows server 2008 R2 to windows server 2012.
• Upgraded ESXi servers from 5.1 to 5.5.

Confidential

Confidential a marketing and consulting company that provides business, marketing, and technology services to clients. The company operates three divisions, SapientNitro, Sapient Global Markets and Sapient Government Services.

Responsibilities:

• Management of existing IT Infrastructure including internal network and system operation.
• End user support for day to day IT infrastructure requirements.
• Symantec Antivirus server, Print server and imaging service management.
• Backup and archival of the servers and network devices and LAN issue troubleshooting.
• Management of IT innovation lab and H/w accessories procurement.
• Providing on call and remote assistance to the users.

Notable Contribution / Project

• Applications management like Office, .Net, Visual Studio, SQL server on the machines.
• IT infrastructure support on Microsoft windows 98, 2000Prof, XP, Server 2000.
• Played an important role in infrastructure movement for company's relocation.
• Systems management for day to day requirements.
• Performing NT backup for identified data.
• Procurement of the desktops and other hardware for the company.