Security Analyst Iam Resume
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SUMMARY:
- Objective 9+ years of experience as an IT professional who is now seeking a position as an identity and access management professional responsible for enabling disabled accounts, unlocking accounts after requests are acknowledged by upper - level management, and granting users access to certain systems and groups based on their roles in the organizations
- Skills NIST Cybersecurity Framework, Active Directory, ADLookupTool,
- Metasploit, Splunk, EnableDisable Tool,
- ServiceNow, Microsoft Azure, HIPAA, creation of virtual and private networks, digital forensics, Bomgard, CompTIA Security+ SY0-601, PCI-DSS, endpoint and detection response, identity and access management, Goverlan, Rapid7, Jenkins, Duo, Powershell ISE
WORK EXPERIENCE:
Confidential
Security Analyst IAM
Responsibilities:
- Enable/Disable users’ accounts using Enable/Disable Tool in VMWare Horizon
- Clone users’ access mirroring other Healthequity coworkers’ in the classic portal and active directory users and computers
- Terminate users’ accounts when they departed the organization by removing their accesses to systems and applications
- Record updates to user accounts in ServiceNow
Confidential
Junior IAM Analyst
Responsibilities:
- Enable/Disable users’ accounts using Enable/Disable Tool in VMWare Horizon
- Assist in acclimating new users into CVS through welcome season
- Grant users’ access to systems and security groups in the company based on their role in the organization
- Unlock users’ accounts based on status in the ADLookupTool
- Record updates to user accounts in ServiceNow
- Create secure mailboxes for a select group of users to access
Confidential
Remote Help Desk Associate
Responsibilities:
- Acclimated new users into the organization with a focus on information security
- Enforced procedures to reset passwords that meet security standards
- Educated users on adhering to security and modules
- Push software updates and security patches to users’ virtual machines
- Resolved and closed outstanding tickets that posed a security risk
- Prevented the spread of malware in the company’s virtual network
- Seamlessly migrated and protected users’ confidential software and hardware in war zones
- Secured information security on laptops, mobile devices, and IoTs
Confidential
Associate Help Desk Agent
Responsibilities:
- Resolved users’ technical and hardware solutions with expediency
- Validated users’ identities before resetting and unlocking accounts
- Assigned tickets to the advanced support team for resolution
- Resolved outstanding tickets to improve team workflow
Confidential .
Tech Support Technician
Responsibilities:
- Remotely troubleshoot customer’s Internet and cable problems
- Dispatched field technicians for issues not resolved over the phone
- Provided customers with updates on dispatched tickets
- Maintained and improved customer retention and satisfaction
Confidential
Computer Technician
Responsibilities:
- Installed and uploaded software on new computers which were installed at the local school system
- Removed workstations to be reimaged and returned to manufacturers.
- Observed confidential financial records from the company server
- Extracted confidential data from the company’s server onto password encrypted external hard drives
- Monitored and tracked the arrival and departure of confidential data received by our business partners
- Prevented the loss and exposure of the company’s financial records
- Installed and configured iPad kiosks at Ace Cash Express for users to enter their credit card and bank information
- Installed workstations and uploaded their software images from a wireless server.
- Pushed software updates and mapped printers to users’ workstations.