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Security Analyst Iam Resume

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SUMMARY:

  • Objective 9+ years of experience as an IT professional who is now seeking a position as an identity and access management professional responsible for enabling disabled accounts, unlocking accounts after requests are acknowledged by upper - level management, and granting users access to certain systems and groups based on their roles in the organizations
  • Skills NIST Cybersecurity Framework, Active Directory, ADLookupTool,
  • Metasploit, Splunk, EnableDisable Tool,
  • ServiceNow, Microsoft Azure, HIPAA, creation of virtual and private networks, digital forensics, Bomgard, CompTIA Security+ SY0-601, PCI-DSS, endpoint and detection response, identity and access management, Goverlan, Rapid7, Jenkins, Duo, Powershell ISE

WORK EXPERIENCE:

Confidential

Security Analyst IAM

Responsibilities:

  • Enable/Disable users’ accounts using Enable/Disable Tool in VMWare Horizon
  • Clone users’ access mirroring other Healthequity coworkers’ in the classic portal and active directory users and computers
  • Terminate users’ accounts when they departed the organization by removing their accesses to systems and applications
  • Record updates to user accounts in ServiceNow

Confidential

Junior IAM Analyst

Responsibilities:

  • Enable/Disable users’ accounts using Enable/Disable Tool in VMWare Horizon
  • Assist in acclimating new users into CVS through welcome season
  • Grant users’ access to systems and security groups in the company based on their role in the organization
  • Unlock users’ accounts based on status in the ADLookupTool
  • Record updates to user accounts in ServiceNow
  • Create secure mailboxes for a select group of users to access

Confidential

Remote Help Desk Associate

Responsibilities:

  • Acclimated new users into the organization with a focus on information security
  • Enforced procedures to reset passwords that meet security standards
  • Educated users on adhering to security and modules
  • Push software updates and security patches to users’ virtual machines
  • Resolved and closed outstanding tickets that posed a security risk
  • Prevented the spread of malware in the company’s virtual network
  • Seamlessly migrated and protected users’ confidential software and hardware in war zones
  • Secured information security on laptops, mobile devices, and IoTs

Confidential

Associate Help Desk Agent

Responsibilities:

  • Resolved users’ technical and hardware solutions with expediency
  • Validated users’ identities before resetting and unlocking accounts
  • Assigned tickets to the advanced support team for resolution
  • Resolved outstanding tickets to improve team workflow

Confidential .

Tech Support Technician

Responsibilities:

  • Remotely troubleshoot customer’s Internet and cable problems
  • Dispatched field technicians for issues not resolved over the phone
  • Provided customers with updates on dispatched tickets
  • Maintained and improved customer retention and satisfaction

Confidential

Computer Technician

Responsibilities:

  • Installed and uploaded software on new computers which were installed at the local school system
  • Removed workstations to be reimaged and returned to manufacturers.
  • Observed confidential financial records from the company server
  • Extracted confidential data from the company’s server onto password encrypted external hard drives
  • Monitored and tracked the arrival and departure of confidential data received by our business partners
  • Prevented the loss and exposure of the company’s financial records
  • Installed and configured iPad kiosks at Ace Cash Express for users to enter their credit card and bank information
  • Installed workstations and uploaded their software images from a wireless server.
  • Pushed software updates and mapped printers to users’ workstations.

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