Network Administrator Resume Profile, VA - Hire IT People

TECHNICAL SKILLS

NETWORKING: TCP/IP, Cisco IOS, EIGRP, OSPFv2/3, MPBGP, MPLS, DMVPN, QOS, Spanning Tree, IPv6, Multicast.
TOOLS/APPLICATIONS: MS Office 2003/07/10, Remedy Action Request System v6/7.
OPERATING SYSTEM: Windows 2000, XP, Vista, Win7 Windows Server 2000/2003.
SOFTWARE: MS Exchange 2003, Active Directory, VMWare Workstation, ESXi, VCenter Server.
HARDWARE: PC Hardware break/fix Cisco routers 26xx, 28xx, 37xx and switches 3650, 3750 , Cisco Telepresence CTS 3xxx/1xxx.

EXPERIENCE

Network Consulting Engineer

Supporting various customers providing consultative services including:
Networking best practices, HW and SW recommendation.
Deliver network knowledge transfers to non-technical staff on basics of networking.
Installed and configured devices.
Upgrading data network equipment to latest stable firmware releases.
Establishing networking environment by designing system configuration, directing system installation, defining, documenting, and enforcing system standards.
Provided remote support of on-site engineers and end users/customers during installation.
Provided remote troubleshooting and fault finding if issues occur upon initial installation.
Assisted in providing design recommendation.
Performed lab build for customer demos and troubleshooting.

Confidential

Network Consulting Engineer/PNCE

Accepted into Cisco Professional Network Consulting Engineer program which was a 3 month program that focuses on increasing consulting skills geared towards the network engineering field. Candidates were required to participate in 4 weeks of workshops to hone presentation and problem solving skills. In addition, candidates were required to obtain CCNP certification in the Route and Switch track.

Confidential

IT Support Specialist

Providing TIER 2/3 onsite support for over 1000 Cisco Systems employees, maintain conference room and network infrastructure devices.
Job duties included:
Interact and provide support to clients remotely and onsite customer facing.
Managed and logged case updates into Remedy Case management system.
Troubleshooting, diagnosing and resolving Operating System, email and various application issues. This includes Windows XP/7 and Office 2003/2007/2010 suite of applications.
Troubleshoot various software issue includes VPN client, application plug-ins and IE issue. Also initiated/completed virus remediation when viruses or other malicious software was detected.
Performed complete system installs including OS and company approved/licensed software.
Recovered user data due to hard drive crash or failure using various methods/tools available.
Performed user data migration when user upgraded to new PC.
Maintained network closets including installing/replacing patch cabling, replacing switch blades and PSU's, racking servers and other network devices.
Supported Telepresence units including logging into codec, camera adjustments and cable replacement.
Support conference room audio/visual equipment.
Setup of access switches 29xx for conference room seminars and training sessions.
Performed switch and router IOS upgrades and configuration backups.

Confidential

Network Administrator

Provided IT services to local small business providing the following function:
Configured and managed access switches and edge routers which includes the creation of Vlans, ACL's, NAT, DHCP pools and private IP address scheme. Network infrastructure consisted of Cisco 2500 routers and 2900 series switches.
Monitored maintained various Windows 2000 Servers functioning as files storage, domain controller, print and Exchange servers.
Managed and maintained Active Directory, which included the creation and administration of users, groups, OU containers, and group policies.
Installed Windows XP on office workstations, this included upgrading systems with older windows to the latest Microsoft OS.
Completed the setup and configuration of workstation with office applications, email and access to network/server resources.
Supported and assisted users, including troubleshooting PC hardware, printer and software problems.

Confidential

Quality Deployment Engineer

Member of the Quality Deployment team: responsibilities as a member of a team of four included focusing on supporting front-end QA testers, providing them with Unix systems and database administration support on the back-end side of the testing environment for an internet dial-up service.

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Network Administrator Resume Profile

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