Systems Administrator Resume Profile

Objective

ServiceMaxConsultant, Developer, Salesforce.com Systems Administrator, Consultant, Developer, Visual Force and Apex experience.

Summary

Extensive Salesforce.com administration and development experience, certified system admin and developer. ServiceMax field service configuration, administration and support experience with global firm.

Selected Accomplishments

Served as contract ServiceMax administrator and support consultant during large, multi-division implementation effort aiding in the more rapid implementation and adoption of the ServiceMax application.
Designed developed Salesforce solutions as a result of systems study analysis.
Accomplished data integrity, legacy data conversions and data loads using data loader and Eclipse.
Played tech lead role in design development of Salesforce integration solutions using Oracle, Portal SAP applications.
Servedas Sr. Developer and administrative support person for large, international Energy, Aero, and financial firms to accelerate the adoption of Salesforce technology.
Achieved Certification for Salesforce.com Administrator and Developer.
PMO and Agile methodology applications administration and support.
Can work independently and in the team as a strong player and has worked remotely in the last 4 projects and has excellent appreciation and track record in delivery.

Selected Employment History

Tech Lead / Lead Developer

Tech Lead / LEAD Developer

Senior technical lead / lead developer performing the role of collecting requirements from the end users and implementing the solutions using configurations, Visual force, APEX coding. Has implemented coding standards and review process. Used extreme agile methodology to bridge the gap between requirements and implementation, which facilitated the users to understand salesforce functionalities and features, so that they could set their expectations while defining the requirements.

Confidential

develop integrations, Collecting requirements, finding technical solutions to the functional requirements and implementing with the dev team. Well versed with SOAP API calls, web implementations and integrations.

Confidential

Product implementation and Integrations development using SOAP API's , Customizations analyst and solution designer. Salesforce to ETAdirect integrations development and data feeding schedule implementations.

Confidential

Provided system administration and development support to GE Energy ServiceMax implementation project. Worked with GE M C business unit and ServiceMax team to reduce the systems configuration legacy data load efforts. Supported the systems testing documenting the test cases, end user training participating in developing the training material. Playing key role in integration solution designing and implementation.

Confidential

Supported the business requirements collection and solution development using APEX and Visual force.Achieved the complete legacy data migration to new system with complete data integrity. Served as tech lead in unit, SIT, UAT, Code migrations and quality reviews.

Confidential

Supported the Change Request analysis, solution design and implementation in Sandboxes and code migration to production using eclipse tool. Led the Severity 1 2 bugs created by the users and resolve within the SLA terms.

Confidential

Participatedin Salesforce competency development primarily involving in the activities of supporting the sales teams in responding to RFI RFC's. Providedlevel of effort resource estimates categorizingthe requirements into modules and sub-modules.

Confidential

Provided SFDC System Administrator support including the development of Apex triggers, Work Flow Rules, Validation Rules and e-mail templates. Provided SOQL and Data Loader migration support.

Confidential

for the organization and setup long term engagement opportunity for Mahindra satyam.

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