I'm seeking positions involving:

QUALIFICATIONS

• 17 years providing system administration, network engineering, information technology architecting, and tech support to enterprise organizations in the corporate, manufacturing, healthcare, academic, governmental, energy, and military environments.
• 16 years highly technical experience administering, engineering, managing, troubleshooting, or using:
• Microsoft Windows NT, 2000, 2003, 2008, 2012 servers
• Active Directory, group policies GPO's , scripting, logon scripts, PowerShell, VB script.
• Microsoft DNS, zones, name resolution, WINS, domain name management.
• Windows 8.1, Win 7/XP/Vista/3.11/95/98/ NT/2000, backups, printers, peripherals.
• Microsoft networking, domains, workgroups, file print sharing, permissions, NTFS.
• DHCP, Network Load-Balancing, clustering.
• Over my career, I've successfully held these roles or titles:

• 6 years of I.T. department management, leadership, and project management.
• 3 years EMC SAN administration experience with:
• LUNs, RAID groups, storage groups on Clariion systems using NaviSphere
• FLARE upgrades, PowerPath, SAN Surfer
• Fiber-channel iSCSI, QLogic HBA drivers
• Zoning fiber switches for fiber-channel storage Brocade, McData
• 7 years VMware ESX 3.0/vSphere 4.1-5.5 administration, replication/backup, installation.
• 13 years technical work configuring/installing the following network devices:

• 8 years of Citrix administration, Terminal Services, and other virtual application deployments.
• 8 -14 years with:

• 7 years of exp. w/ 802.11abgn wireless LANs bridges survey, install, networking, troubleshoot .
• 5 years of exp. w/ Novell Netware NDS, eDirectory, ZENworks, Groupwise CNE5 .
• Experience with network-enabled devices appliances such as:

• Experience managing user cell phone accounts, purchasing, troubleshooting:
• Blackberries BB Enterprise Servers
• POP3 or IMAP messaging
• iPhones, iPads ActiveSync
• Attended University of Southern Mississippi w/high honors 3.8/4.0 GPA
• US Dept. of Defense SECRET Security Clearance, 1990.
• Exceptional written, oral, intrapersonal people skills patient with users customers.
• Responsible, disciplined, analytical, organized, ethical, thorough, methodical.
• Possess high work-ethic, compassion, dedication, persistence, and integrity.
• Effective in high-stress, day or night, long-hour work environments.
• Ability to lift and carry heavy objects up to at least 100 pounds.

WORK EXPERIENCE

My duties include engineering, architecting, upgrading, migrating, or configuring the following:

• Microsoft Active Directory and DNS across several forests and domains
• 20 Windows 2003/2008 to 2012 R2 Domain Controllers
• Quest Migration Manager and AD migration tools
• Company-wide DHCP servers and Windows Storage Servers

My duties include managing, configuring, and supporting the following:

• Microsoft Active Directory, Group Policy, DNS, DHCP, IIS, SQL 2000-2008 server functions
• EMC Celera NFS and Clarion SANs fiber channel , Iomega NAS NFS/iSCSCI
• Windows 2008 Storage Servers CIFS
• VMware vSphere 5.1 farms ESX hosts
• VMware Horizon View and Windows Server 2012 RDS for VDI
• Cisco 5510 ASA firewalls ACLS, routes, VPNs, NAT
• Fortinet FortiGate routers, IDS, firewalls
• A dozen VLANs residing on Dell LAN switches and VMware virtual switches
• 45 Windows 2003/2008/2012 servers 35 virtual, 10 physical
• Shoretel VOIP phone system
• Exchange 2013 / Outlook for users
• Network spanning five 5 locations
• All data backups and replication to DR site using Zerto, Veeam, Acronis, Unitrends.
• Automated, scheduled, scripted FTP processes
• Anti-virus deployment Symantec
• Desktop support to users as needed

My duties and achievements are:

• Conducted day-to-day operations activities for the few dozen or so domain controllers, AD databases, and systems.
• Provided Tier-3 technical support for Active Directory-related situations involving servers, services, and workstations.
• Created analyzed Active Directory reports using Quest InTrust and ChangeAuditor.
• Worked daily with Quest ARS, Quest GPO Manager, Quest RMAD, Quest Spotlight, and ServiceNow Change Control/HelpDesk .
• Authored, modified, deployed group policies GPO's to hundreds of servers, and tens of thousands of workstations.
• Lead AD engineer on account lockout issues centered on RADIUS, VPN, Outlook/Exchange, Windows 7, and Lync.
• Performed some PKI, CA, and ADFS Federation Services activities as needed.
• Created and decommissioned company logon scripts, OU's, and Quest ARS access templates for new sites and locations.
• Troubleshot site-to-site replication, NTLM, certificate-based authentication, and Kerberos issues.
• Built-out Windows 2012 R2 servers, Domain Controllers on Hyper-V 3.0, and Active Directory in dev environment non-production .
• Assist with server application certification process.
• Active member of the AD Logging and Auditing project committee.
• Worked daily with change requests and ServiceNow.

My duties and achievements are:

• Lead engineer on Citrix Receiver deployment for all hospital thin clients and workstations.
• Built and engineered all HP thin clients imaging , the HPDM server, associated logon scripts, published apps.
• Performed Active Directory work groups, user imports, workstation object pre-staging, GPO's .

My duties and achievements are:

• Provided on-site senior-level technical expertise on Active Directory, LDAP, Group Policies, PowerShell, scripting.
• Prepared, planned, and migrated Active Directory forest s and domain s from 2003 to 2008 functional levels.
• Remediated company-wide RDP/Terminal Services, DHCP, DNS systems.
• Engineered, configured, and implemented a new Enterprise SharePoint 2010 server and SQL 2010 database server. This included backing up, restoring, some daily document management, site administration.
• Technical lead for deployment of 350 new HP thin clients. This included building and configuring all management server s , associated desktop management mechanisms, thin client images, application mass-deployment, image cloning, associated Active Directory group policies, and Citrix connectivity components.
• Developed an automated process for creating/importing almost hundreds of printers and Active Directory user objects and computers using PowerShell PowerScript and other scripting technologies saving overall man-hour costs.
• Performed Windows Server 2008/2012 build-outs, moves, migrations on VMware systems.
• Automated Citrix Receiver removal deployment scripts used on 2500 workstations.
• Developed Novell ZENworks sand-boxed virtual applications as well as traditional ZEN app deployments ZCM .
• Provided senior-level server technical support and guidance for over a dozen desktop support technicians.
• Performed daily networking and server-related technical support for Exchange, Outlook, Windows, Citrix, printing.
• Provided detailed extensive network documentation and strategies using networking tools, Visio, Excel spreadsheets.
• Assisted hospital staff with multiple datacenters' upkeep, power and temperature monitoring, racking and stacking of new HP blade servers, fiber cabling, UPS/power.
• Member of key committees and conducted periodic board-room presentations in front of 30-person groups.
• Created professional technical training documentation and how-to videos for hospital staff.
• Received exposure to Tivoli backups, Citrix XEN server, Citrix XEN apps, Cisco Secure ACS, NetScaler appliances.

My routine duties responsibilities are:

• Oversee the daily I.T. technical telecommunications operations for the two 2 hospitals, and its various clinics, offices, and centers. Manage staff of three 3 full-time employees.
• Install, manage, troubleshoot 70 Windows 2K/2K3/2K8 servers, multiple Active Directory Domains, over 650 Windows XP workstations, w/ varying applications, SQL databases, hardware.
• Provide senior-level systems administration, engineering , support, management for our Exchange email, VMware farms, our IBM SAN, Citrix farm, business software, PACS, MS Office, GE and other medical systems and software.
• Directly manage the company LAN network, firewalls, wireless, cabling crews, switches, VOIP devices, and routers.
• Administer, manage, troubleshoot, configure the company wide-area-network WAN consisting of several T-1's, PRI's, Metro-Ethernet connections, business DSL links, Mediacom cable connections, remote access, all branch office VPNs, and software-based mobile VPN clients.
• Manage company telephone system w/ over 400 phone, VOIP, company cell phones Blackberries, iPhones, Droids .
• Develop strategies, research, and implement technologies to fulfill the needs for various clinical, clerical, and administrative staff.

Some accomplishments during my employ are:

• Upgraded 20-year-old antiquated telephone system, long distance plans, and costly analog trunks with modern VOIP systems and cost-effective, consolidated PRI's. This reduced monthly telecommunications costs by almost 60 .
• Replaced old, non-managed, failing network equipment with newer, faster, policy-controlled, managed equipment. Added VLANs to segregate different types of network traffic.
• Resolved complicated user, desktop management, and security issues by authoring Active Directory Group Policies.
• Upgraded all company VPN's, firewalls, routers to provide a more secure and redundant environment.
• Negotiated 60 off pricing with Enterasys and CDW-G for all new networking equipment saving us tens of thousands.
• Virtualized over 50 of the company's servers which reduced electrical and cooling costs, and provided high availability.
• Upgraded our main T-1 1.5 Mbps to a 100 Mbps connection at a greatly reduced cost by negotiating with various telecoms.
• Rebuilt the company's Intranet web server to provide more accessible and useful information to employees and associates.
• Enhanced, upgraded the company Exchange email system enabling greater email accessibility for designated staff.
• Negotiated and coordinated the purchase and replacement of 90 of the obsolete company desktops and printers.
• Member of the organization's Meaningful Use, Project Core, Technology Steering, Compliance, HIPAA committees.
• Installed configured the organization's first computer training lab consisting of a dozen workstations.
• Implemented the company's helpdesk, procedures, and hotlines to provide a more rapid response for technical support.
• Engineered installed a wireless network consisting of over 55 access points with separate guest and private hospital networks.
• Implemented a centrally managed anti-virus distribution server system for all workstations.
• Oversaw and coordinated the technology, telephones, and data cabling of our newly created nursing home.

My routine duties responsibilities are:

• Performed the primary daily administration, maintenance, repair, troubleshooting, upgrading/updates, backup recovery, migrations, security, strategic planning of, user/device usage or interface of, license management, back-end storage, memory, processor provisioning for, VM provisioning for, replacement schedules for:
• 120 virtual Windows 2k, 2003, 2k8 32- 64-bit servers w/ varying applications, databases, hardware.
• 40 bricks of Dell PowerEdge R710, 2900's, 2950's, M1000 blade, HP Procurve servers.
• EMC Clariion CX500 SAN and multiple Centera archiving storage systems.
• Four 4 Vmware Enterprise-class ESX clusters ESX 3.0.1, 3.5, vSphere ESX 4.x running on 12 host nodes w/ VMotion, etc.
• Active Directory Forest w/ two 2 Domain s including all adds, removes, changes to all users, groups, computers, servers, external contacts, email accounts, NTFS file rights across the campus resources, shares, LDAP, two- dozen or so GPO's .
• Provided day-to-day data-center upkeep including power provision/backup, temperature control, rack-space provision, cable-management, CAT5 terminations, physical security.
• Administrate the users' Internet access, filtering, reporting using Websense.
• Provided direct level 3 technical Windows-based and indirect level 1 2 supplemental support Linux-based for most major hospital I.T. systems in various capacities OS's, server apps, DB's, server/backup hardware, network devices, workstations, printers, scanners, wireless, user procedures .
• Served as the primary project coordinator for the following I.T.-based projects:
• Symantec Endpoint Protection 11.5 upgrade from Corp Edition 8.0 on all Windows workstations servers.
• Symantec Enterprise Vault e-mail archive implementation for all Exchange mailboxes selected file servers.
• The 'Hospital-wide Desktop Security' plan using GPO's, Scriptlogic Desktop Authority, VB scripting, AD login scripts.
• Email encryption outbound using Exchange 2003 Cisco Ironport C150 for HIPAA compliance.
• Distributed File System DFS implementation for shared files.
• Served as both level 3 project Windows 2003/2008 server OS, level 2 Red Hat Linux support for the following clinical IT projects:
• McKesson Horizon HPF Horizon Patient Folder migration.
• McKesson Horizon Clinical R upgrade.
• In-house Carefusion/Viasys Healthcare Nicholet EEG NicVue upgrade support.
• McKesson HPM implementation.
• 3M Softmed Upgrade.
• Hospira wireless IV pump installation.
• PolicyTech policy procedure management system.
• HL7 interface migration from Egate Linux to Windows-based Ensemble.
• Provided backup/cross-trained administrative duties managing troubleshooting campus-wide Nortel switches, VLANs, VLAN routing, ARP table, other OSI layer 2 3 issue resolutions.
• Performed periodic, as-needed, level 1 technical support for our Juniper VPN employee vendor portal.
• Provided level 2 technical support to hospital-wide digital video operations proprietary hospital TV, satellite, and cable TV , legal/approved DVD rips/conversions to .avi for distribution to hospital video system.
• Provided secondary support for hospital website and intranet.

My duties responsibilities were:

• Reported to the CEO the Senior VP of Operations all matters of the IT department its projects, technologies.
• Performed the daily monitoring, troubleshooting, upgrades, security, backup/recovery, security, management for:

• Assisted resolve networking issues involving VLANs, VPN tunneling, routing, NAT/PAT, STP, ACL's.
• Provided level 3 senior technical support to junior staff, vendors, customers for:

Discussed, engineered, documented, recommended, purchased for various customers their IT projects or changes.

My responsibilities duties achievements were the following:

• Managed the IT department at all levels, technical and administrative, including all company computers, servers, networks, applications, telecommunications for hundreds of users across a dozen or so remote locations.
• Reported directly to the CEO VP to plan the direction of the company information systems.
• Administered 20 Microsoft Windows servers w/ multiple Active Directory domains NT/2000/2003 .
• Upgraded, administered, troubleshot all corporate messaging Exchange 2003 2007, Blackberry devices, spam firewall .
• Managed/troubleshot/upgraded multiple Citrix Presentation 4.x servers.
• Supervised one full-time computer technician a dozen frequently-returning vendors.
• Managed troubleshot the 300 -node corporate telephone system Nortel/Comdial .
• Provided technical support for Windows XP/98/2k/NT workstations, their hardware, OS's, applications.
• Replaced 60 older PC's w/ newer machines complete with all working applications and peripherals.
• Managed the company WAN's, LAN's VPN's, firewalls, spam filter, wireless network equipment. Upgraded DSL links to T-1's.
• Implemented wireless LAN's/access points in all nursing homes.
• Resolved issues w/ the company's business-critical applications, MS SQL 2000 proprietary databases.
• Isolate hard-to-find accounting, finance, payroll data transfers, processing issues.
• Installed, managed, troubleshot, configured backup recovery for the company information systems.
• Authored large-project RFP's and negotiated agreements with various vendors.
• Managed, troubleshot, and maintained the company satellite Internet systems for remote offices.
• Deployed/coordinated contractors vendors.
• Upgraded all company time clocks to biometric hand readers.
• Negotiated and coordinated wide area communications service level agreements for T1, DSL, and cable leased-lines.

My responsibilities duties achievements were the following:

Provide installation technical support of the following:

Routine activities w/ the following network infrastructure equipment:

• Administer, install, troubleshoot Windows XP/2K/95/98/Me/2000/2003 and Novell Netware 3.x/4.11/5/6.x.
• Responsible for planning, engineering, implementing, documenting, troubleshooting our corporate WAN LANs across six locations.
• Provided problem-resolution of elusive network system difficulties using packet sniffers, network performance tools, security audits.
• Engineer support mid-sized VOIP video-conferencing projects.
• Interface w/ telecom providers for ordering troubleshooting service.
• Design implement disaster-recovery policies procedures. Engineer, install, support large Wi-Fi and bridged backhaul wireless LANs.
• Conduct classroom instruction to customers employees on computer hardware, networking solutions, procedures, applications.
• Interview, hire, train, supervise technical staff contract employees.

As the site manager, my responsibilities were the following:

• Managed Camp Shelby helpdesk team providing 24/7 support for 1,300 Army PC's, the LAN, the base website, all base telecomm.
• Lead a team that installed, configured, networked, supported over 300 Windows XP workstations across multiple Win2k domains.
• Built a team of 10 staff members by interviewing, hiring, training.
• Provided senior-level technical support to junior staff and users when required.
• Reviewed daily helpdesk reports, project schedules, employee timesheets, expense reports, work schedules weekly profit/loss reports.
• Oversaw the development of the Camp Shelby portion of the MS Army National Guard web sites.

My responsibilities achievements were the following:

• Directed all district tech planning implementation for 3,790 students, 900 computers, 20 servers across 6 locations.
• Hired, trained, supervised six 6 staff members and a dozen interns in the IT department.
• Managed/troubleshot servers/applications running Novell Netware Win 2k/NT.
• Migrated multiple district networks to a single, easily-managed, modern Directory Services tree using Novell eDirectory.
• Designed, built, maintained the district Web site.
• Troubleshot resolved all IT infrastructure issues including hardware failures, software problems, network latency.
• Developed, implemented, maintained district help desk, ticket-based system.
• Instructed technology classes seminars to high school technology students.
• Directed technology budgeting funds distribution for the district.
• Responsible for all technology purchases.
• Communicated w/ vendors Internet Service Providers to ensure service level agreements are met.
• Chaired discussions w/ technology committee members school board members in order to develop annual district technology plan s .

My responsibilities, duties, achievements were the following:

• Performed network database administration for a manufacturing facility consisting of 100 Win9x/NT/2000 workstations a network of several servers Windows 2000 Adv. Server, Netware 4.x-5.x, Windows NT .
• Managed company frame relays, switches, hubs, modem banks, routers.
• Setup managed all domains, NDS accounts, E-mail systems, client server-side software, document libraries, printers, domains, NDS replicas partitions for the plant.
• Built/repaired PCs servers regularly all hardware software components .
• Installed/maintained Kronos Timekeeper, all supportive PCs, servers, databases, time clocks, etc.
• Setup/supported wireless TCP/IP handheld bar-code scanners, access points.
• Installed/configured/maintained MS SQL Server, Oracle, other proprietary databases.

My responsibilities, duties, achievements were the following:

• Repaired, upgraded, troubleshot well over 213 Windows 95/98/NT workstations, 8 multi-platform servers Windows NT Server, Netware 4.x/5.x , aspects necessary for their inter-networking, LAN's, WAN's, functionality.
• Managed/setup/troubleshot personal/group accounts, mail servers, policies, login scripts, print servers, print queues, administrative databases.