Information Technology Specialist

• Senior Security and Information Technology IT Strategic and Operational Planner/Project Manager with 14 years of experience in identifying, planning, delivering, and supporting IT services at all levels utilizing both the ITIL foundation and PMI PMP endorsed processes. A senior network engineer, knowledgeable in all aspects of IT design, management, engineering, and Information Assurance policy planning/integration. Possesses strong communication, presentation, and public speaking skills excellent planning and design understanding capable of working well with diverse team compositions. Comfortable learning ne technologies and maintains a current security clearance.
• Outstanding leadership abilities able to coordinate and direct all phases of project-based efforts while managing, motivating, and leading project teams.
• Hands-on experience leading all stages of system development efforts, including requirements definition, design, architecture, testing, and support.
• Track record of increasing responsibility in secure network design, systems analysis and development, and full lifecycle project management.
• Demonstrated capacity to implement innovative security programs that drive awareness, decrease exposure, and strengthen organizations.
• Adept at developing effective security policies and procedures, project documentation and milestones, and technical/business specifications.
• Core Competencies: Network Systems Security Business Impact Analysis Regulatory Adherence Data Integrity/Recovery Disaster Recovery Planning Contingency Planning Research Development Risk Assessment Network Planning IT Service Management ITSM

Professional Experience

Confidential

Team Chief, Strategic IT Planning Service Design

Recruited to perform a wide range of functions such as definition of information technology requirements and automation studies, feasibility studies, structured analysis and design of existing and proposed information systems, as well as develop system concept proposals for information systems development including analyzing cost effectiveness with respect to present and alternate automated methods. Prepare documented studies and makes formal presentations to management on study findings and recommended courses of action including alternate approaches. Serves as subject matter expert and team leader for Army Reserve IT architecture and processes. Provides decision support and assistance in development of AS-IS and TO-BE architectural planning.

Key Contributions:

• Responsible and accountable for the creation of a Program Management Office which coordinates the management of multiple projects directed toward strategic business and other organizational objectives in order to build credibility, establish rapport, and maintain communication with stakeholders at multiple levels, including those external to the organization define and initiate projects, and assign Project Managers to manage cost, schedule, and performance of component projects, while working to ensure the ultimate success and acceptance of the program maintain continuous alignment of program scope with strategic business objectives, and make recommendations to modify the program to enhance effectiveness toward the business result or strategic intent coach, mentor and lead personnel within a technical team environment present periodic Dashboard reports on the current initiatives, future opportunities and client issues.
• Program Lead responsible for the development of the Enterprise migration plan which seamlessly transitioned the Army Reserve, and its 55000 geographically dispersed email users, from a Legacy email system to that of the DISA-managed, Exchange 2010 environment, complete with BlackBerry support. Integrated client service incident resolution, BlackBerry Administration, and operational coordination with NETCOM, Army Cyber Command ARCYBER , Army CIO/G6, and DISA.
• Project Manager facilitating the productive vendor relationship between Microsoft and SAIC in the engineering, development, testing, and implementation of System Center Configuration Manager SCCM automating IT asset visibility and configuration control worldwide, to all Army Reserve locations.
• Assistant Project Manager for the Windows 7 Migration standardizing desktop computer configurations across the 55000 Army Reserve workstations, and tremendously improving the Army Reserve security posture.
• Subject matter expert assisting with the development of the Army Reserve Enterprise SIPR Tunneling solution replicating tactical operational architectures to provide the Army Reserve with robust, affordable secure communications to 500 sites.

Confidential

Deputy G6 Director, Network Operations

Selected as the Deputy CIO in order to lead work which involved a wide range of IT management activities extending throughout the Enterprise. This included developing and maintaining strategic plans assessing policy needs and developing policies to govern IT activities providing policy guidance to IT management, staff, and customers defining current and future business environments preparing IT budgets managing IT investment portfolios establishing metrics to measure and evaluate systems performance and total cost of ownership identifying and addressing IT workforce planning and management issues, such as recruitment, retention, and training conducting audits of IT programs and projects and/or ensuring the rigorous application of information security/information assurance policies, principles, and practices in the delivery of planning and management services.

Key Contributions:

• Led the development and revie of engineering, implementation, and enforcement of security processes, procedures, standards, and policies, both local to the unit, as well as Department of Defense DOD and Department of the Army DA programs responsible for drafting, staffing, and publishing all policies to a 2 star command in support of worldwide network operations.
• Communications subject matter expert SME in the ongoing transformation of the Reserve Civil Affairs CA and Military Information Support Operations MISO through the Strategic Initiatives Group SIG engineered solutions for each of the proposed plans to link all levels of mission analysis.
• Project Manager in control of prioritizing all requirements introduced into the Civil Information Enterprise CIE architecture, utilizing the ITIL structured design process on both the unclassified and classified networks, establishing a project plan for each step in the development of those requirements, and assigning team leads for organizational control of individual tasks.
• Oversa the installation, operation, and maintenance of all systems and services in the Civil Affairs and Psychological Operations Command including Domain Services, Active Directory engineering and maintenance, Microsoft Exchange 2003/2007/2010, web, Microsoft SharePoint 2007/2010, helpdesk and file shares supporting over 12000 Reserve and Active Duty soldiers, government civilians, and contractors.
• Developed security templates for deployment in an Enterprise environment allowing tactical commands access to local resources in the Civil Information Management Repository hosted internally on the CAPOC Information Enterprise CONUS Architecture.
• Contracting Officer's Representative responsible for monitoring, critiquing, and evaluating the performance of the United States Army Civil Affairs and Psychological Operations Command's Information Technology support contract, which includes 38 contract personnel, a yearly value of 6 Million dollars, and is currently on its 10th consecutive year.
• Engineered the Tactical reach-back capability allowing deployed Civil Affairs units the capability from any location currently assigned overseas to utilize a single unit sign on, and reach back to a centralized repository of Civil Information.

Confidential

Network Manager

• Promoted to manage system operations teams, charged with performing ne system development for staff challenges. Supervised release testing for ne applications provided final approval for bug-free, fully functional commercial solutions. Built and mentored cohesive, qualified teams committed to meeting schedule and budgetary needs.
• Key Contributions:
• Supervised a staff of 36 contract employees, DoD civilians and uniformed military personnel comprised of tactical communication instructors, senior system engineers, network engineers, security analysts and help desk technicians. Assigns priorities of work, establishes standards of work and evaluates completion of the job, and performance of the team.
• Managed the ADP requirements for a 2 Star Command of over 12000 soldiers encompassing 83 remote locations across 32 states and 1 territory Puerto Rico . This included the network backbone, 197 local servers, 45 remote servers, as well as computer, Blackberry, printer, copier, fax and VTC requirements and the connections which make it all interoperate.
• Developed policies and implemented procedures designed to instill standards of work on the operational network in compliance with the Defense Information Systems Agency DISA , the National Institute of Standards and Technology NIST , the Department of Defense DoD , and Army regulations.

Confidential

Senior Network Engineer

• Hired to engineer solutions in order to integrate ne technologies into the tactical forest, configure and maintain current network equipment, and maintain historical documentation for access by successive personnel.
• Key Contributions:
• Supervised the deployment of Microsoft's System Management Server SMS to 10 remote sites lowering the hardware requirement from 180 distant servers down to 30 and centralizing all software installation and updates.
• Coordinated the implementation of a secure network consisting of 52 remote sites, using commercial off the shelf equipment Cisco 2621, 2811 and 3550 , and tunneled through the Army's non-secure environment utilizing encryption devices KG-175/TACLANE
• Team lead in the development and implementation of the DOT1X network security measure on both the United States Army Civil Affairs and Psychological Operations SIPR and NIPR Networks lowering administrator required actions by dynamically linking a port's availability with the Active Directory object trying to gain access.

Confidential

Campus Area Network Lead Technician

Lead technician, LAN Management Division, responsible for 17 joint service members and five contractors service and installation of all network devices on Camp Victory direct support of all Multi-National Forces by configuring, installing, and maintaining over 900 switches across the Secure Internet Protocol Router, Nonsecure Internet Protocol Router, and Coalition Enterprise Regional Information Exchange System networks responsible for equipment valued in excess of three million dollars.

Key Contributions:

• Spearheaded the planning, procurement and operational testing/deployment of a Campus Area Network, numbering 937 switches Cisco 6509, 4506, 3560, 3550 and 2950 , integrating the Multi-National Forces-Iraq Headquarters in Baghdad with 5000 users using a fiber backbone with CAT V to the desktop/laptop.
• Kept three classified combat networks operational and fluid with an average 95 uptime, only allowing regularly scheduled maintenance to pause data throughput at planned intervals to ensure continued operation.
• Integrated diverse technologies from a broad spectrum of vendors to achieve a reliable environment in unreliable conditions needing to ensure connectivity for the three star Commanding General regardless of inconsistencies in power.
• Technical lead in a 30-server tactical/mobile data center Dell 1650, 1750 and 2650 servers supporting the Army's XVIII Airborne Corps implemented Windows Server 2003 DNS, DFS, DHCP , Exchange 2003 and other technologies to provide 900 combat users comprehensive data and communication services.