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Lan Administrator Resume Profile

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SC

Objective

To use my diverse skills and abilities in an Information Technology Security environment.

Work Experience

Confidential

Project Data Analyst - Consultant

  • Shared Data Migration Team
  • Performed analytical research
  • Developed procedures for migration from Novell platform to Microsoft Platform
  • Provided future processes and procedures input for future migrations

Confidential

Systems Engineer/Technical Support Specialist

Integrated applications for deployment in a hosted environment via Research and Development

  • Create/Configure virtual servers using Microsoft Virtual Server 2005
  • Provided systems administration for Microsoft Windows 2003 client/servers
  • Performed administration of Citrix Metaframe Presentation Server
  • Supported clients of hosted environment via telephone support
  • Created/Maintained active directory accounts
  • Created/Maintained email accounts for SMTP and POP3 on Exchange servers
  • Experienced in on call after hours support to clients/end users

Confidential

Jr. Programmer Analyst

  • Test and corrected bugs in a VB.NET application
  • Documented all corrections of code for VB.NET application
  • Converted VB 6.x code to VB.NET object oriented code
  • Enhanced VB.NET forms
  • Designed, developed, and test Help file for pre-released application via HTML

Confidential

Sr. Help Desk Analyst - Consultant

  • Provided Tier 1 support to over 2000 users
  • Supported Windows 2000 Lotus Notes R5 Office 2000, AT T Global Network Dialer VPN , Internet Explorer 5.0, and Secure Remoted ID

Confidential

PC Specialist II

  • Managed and assisted implementing help desk procedures
  • Managed profession learning activities
  • Provided input in the hiring process of new employees
  • Provided support to over 2000 users via telephone/desktop support
  • Developed applications using Access 2000
  • Applications: Windows 2000/Windows 98/Windows 95 Novell Netware 4.x Console One MS Office 97 Netscape GroupWise 5.0 Internet Explorer 6.0, and Macintosh computers

Confidential

Help Desk Analyst

  • Provided telephone support to 1000 users at a law firm
  • Applications: Windows NT 4.0 Office 97 DocsOpen LanDesk RAS Winframe SecureID DTE Internet Explorer 4.0
  • Ran backup s on an Exchanger Server

Confidential

Help Desk Analyst

  • Provided telephone support to approximately 1000 users for a law firm
  • Applications supported: WordPerfect 7.0 LanDesk,DocsOpen, Groupwise, DTE, Office 97, Winframe, and Internet Explorer 4.0
  • Managed help desk when manager was not available
  • Ensured proper path of calls escalation

Confidential

PC Support Specialist

  • Provided PC support hardware and software for a major law firm
  • Applications: Windows 95 Office 97: Novell 4.1 Corel PerfectOffice, DocsOpen, LanDesk, and Support Magic Help Desk software.

Confidential

Lan Administrator

  • Provided PC support to approximately 100 users
  • Maintained a Novell 3.12 LAN
  • Created, deleted, sustained user accounts on System 25 PBX
  • Converted Windows 3.1x workstations to NT 4.0 workstations client

Confidential

Lan Administrator

  • Provided support for 250 users of the Educational Finance Group
  • Maintained a Lotus Notes 3.x server

Confidential

IS Consultant

  • Ensured frame type accuracy for IP data flow
  • Installed Lotus Notes 4.x in Banyan Netware environment for workstations and laptops
  • Installed TCP/IP 32 bit driver and enabled DHCP in Windows for Workgroups environment
  • Installed and configured a Windows NT 3.51 workstation rollout for users

Confidential

PC Support Specialist

  • Installed hardware into Intel based PC systems
  • Provided troubleshooting of Novell 3.12 workstations and printers
  • Configured PC for Ethernet or Token Ring topology
  • Configured configuration files to include TCP/IP protocol
  • Maintained users on a Novell 3.12 network environment

Confidential

PC Support Analyst

  • Novell 3.x network administration
  • Troubleshoot network problems
  • Installed and configured desktop, laptops, and docking stations

Confidential

LAN Administrator

  • Configured IBM laptops
  • PCMCIA Ethernet cards and modems
  • Provided technical support for over 500 employees

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