Lan Administrator Resume Profile
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Objective
To use my diverse skills and abilities in an Information Technology Security environment.
Work Experience
Confidential Project Data Analyst - Consultant
Confidential Systems Engineer/Technical Support Specialist |
Integrated applications for deployment in a hosted environment via Research and Development
- Create/Configure virtual servers using Microsoft Virtual Server 2005
- Provided systems administration for Microsoft Windows 2003 client/servers
- Performed administration of Citrix Metaframe Presentation Server
- Supported clients of hosted environment via telephone support
- Created/Maintained active directory accounts
- Created/Maintained email accounts for SMTP and POP3 on Exchange servers
- Experienced in on call after hours support to clients/end users
Confidential Jr. Programmer Analyst |
- Test and corrected bugs in a VB.NET application
- Documented all corrections of code for VB.NET application
- Converted VB 6.x code to VB.NET object oriented code
- Enhanced VB.NET forms
- Designed, developed, and test Help file for pre-released application via HTML
Confidential Sr. Help Desk Analyst - Consultant |
- Provided Tier 1 support to over 2000 users
- Supported Windows 2000 Lotus Notes R5 Office 2000, AT T Global Network Dialer VPN , Internet Explorer 5.0, and Secure Remoted ID
Confidential PC Specialist II |
- Managed and assisted implementing help desk procedures
- Managed profession learning activities
- Provided input in the hiring process of new employees
- Provided support to over 2000 users via telephone/desktop support
- Developed applications using Access 2000
- Applications: Windows 2000/Windows 98/Windows 95 Novell Netware 4.x Console One MS Office 97 Netscape GroupWise 5.0 Internet Explorer 6.0, and Macintosh computers
Confidential Help Desk Analyst |
- Provided telephone support to 1000 users at a law firm
- Applications: Windows NT 4.0 Office 97 DocsOpen LanDesk RAS Winframe SecureID DTE Internet Explorer 4.0
- Ran backup s on an Exchanger Server
Confidential Help Desk Analyst |
- Provided telephone support to approximately 1000 users for a law firm
- Applications supported: WordPerfect 7.0 LanDesk,DocsOpen, Groupwise, DTE, Office 97, Winframe, and Internet Explorer 4.0
- Managed help desk when manager was not available
- Ensured proper path of calls escalation
Confidential PC Support Specialist |
- Provided PC support hardware and software for a major law firm
- Applications: Windows 95 Office 97: Novell 4.1 Corel PerfectOffice, DocsOpen, LanDesk, and Support Magic Help Desk software.
Confidential Lan Administrator |
- Provided PC support to approximately 100 users
- Maintained a Novell 3.12 LAN
- Created, deleted, sustained user accounts on System 25 PBX
- Converted Windows 3.1x workstations to NT 4.0 workstations client
Confidential Lan Administrator |
- Provided support for 250 users of the Educational Finance Group
- Maintained a Lotus Notes 3.x server
Confidential IS Consultant |
- Ensured frame type accuracy for IP data flow
- Installed Lotus Notes 4.x in Banyan Netware environment for workstations and laptops
- Installed TCP/IP 32 bit driver and enabled DHCP in Windows for Workgroups environment
- Installed and configured a Windows NT 3.51 workstation rollout for users
Confidential PC Support Specialist |
- Installed hardware into Intel based PC systems
- Provided troubleshooting of Novell 3.12 workstations and printers
- Configured PC for Ethernet or Token Ring topology
- Configured configuration files to include TCP/IP protocol
- Maintained users on a Novell 3.12 network environment
Confidential PC Support Analyst |
- Novell 3.x network administration
- Troubleshoot network problems
- Installed and configured desktop, laptops, and docking stations
Confidential LAN Administrator |
- Configured IBM laptops
- PCMCIA Ethernet cards and modems
- Provided technical support for over 500 employees