PROFESSIONAL PROFILE

• A technically oriented Systems/Network Administrator with over 15 years of experience in system and network administration.
• Dedicated to completing projects with aggressive schedules on time
• Innovative, persistent problem solver with ability to attack issues from an experienced perspective
• Proven talent for mentoring and training both customers and co-workers on technical subject matter
• Possesses and demonstrates positive interpersonal skills and enthusiasm
• Ability to work independently or as cooperative member in cross-functional team environment

TECHNICAL SKILL SET

• OS: DOS, Windows 3.1 to 2008 Server, Redhat, Fedora, and SUSE Linux, OS X, and Solaris
• Network Services: LAN, WLAN, DHCP, DNS Windows and BIND , TCP/IP, FTP, NNTP, SMTP, and POP
• Server Technologies: Aerohive, Meraki, Powerschool, MS Exchange 5.5, 2000, 2003, and 2007, Microsoft IIS, Apache, Web Trends, Firewall and Server Security Suites, VPN services, Symantec, Veritas, McAfee, VMware and Track-it.
• Hardware: Dell, IBM, HP, Compaq, Macintosh, HP switches, Routers, Print Servers, Printers, Disk Arrays, Laptops, Desktops, Workgroup and Enterprise Servers

PROFESSIONAL EXPERIENCE

Network Administrator

• Designed, implemented and administered virtualization server utilizing Citrix Xenserver.
• Designed, implemented and administered Network/Internet monitoring utilizing Spiceworks and The Dude.
• Designed, implemented and administered System Imaging Server utilizing FOG running on Ubuntu Linux.
• Administered the district's production and test Powerschool Servers student information system .
• Administered the district's Firstclass Email server.
• Implemented and administered the district's help desk server Jitbit .
• Implemented and administered the district's backup server
• Implemented and administered the district's Barracuda NG F300 and F100 Firewalls.
• Implemented and administered the high school's Barracuda 410 Web Filter.
• Administered the district's Barracuda 300 Spam Filter.
• Administered the district's Aerohive wireless network.
• Administered the district's Active Directory, DNS, File, and Web Servers Windows 2008 and Apple Server .
• Provided desk side technical support for all Teachers, Students, and Support Staff.
• Preformed hardware repairs on the district's desktops, laptops and servers.

Systems Administrator

• Assigned to Middlebury Union High School as the main Systems Administrator supporting over 250 workstations, 10 Servers and 50 end-users.
• Designed, implemented and administered virtualization server utilizing VMware ESXi.
• Designed, implemented and administered Network/Internet monitoring, Proxy server utilizing Untangle Linux .
• Designed, implemented and administered System Imaging Server utilizing FOG Linux . Build workstation images for over ten different system models.
• Developed Access Database for asset management and tracking of all MUHS' technical equipment.
• Deployed and administered MS System Center Essentials to monitor network systems and administer OS updates and patches.
• Administered the High School's Active Directory, DNS, File, and Web Servers Windows 2003 and 2008 .
• Administered MUHS' Symantec End Point Server.
• Provided desk side technical support for all Teachers, Students, and Support Staff.

Contractor

• Provided system and network support for Graphical Interface business and home clients in the Greater Philadelphia area.
• Planned, implemented and provided support Active Directory and Exchange Servers.
• Planned, implemented and provided for support Blackberry Servers and Devices.
• Planned, implemented data back up and disaster recovery services.
• Provided anti-virus and data recovery services.
• Provided phone and remote desktop support for Graphical Interface clients.
• Responded to emergency system/network situations and maintained an on-call status for Graphical Interface clients.

Contractor

• Assigned to The Shire Corporation to assist with a corporate-wide Laptop rollout.
• Backed up all data on the end user's old laptop.
• Imaged new systems and restored end user's data.
• Provided desk side support and training to end uses when needed
• Assisted with inventory tacking and stocking.

IBM Contractor

• Provided level II hardware/software support for Avaya field service employees.
• Provided level II hardware/software support for Amtrak field service employees.
• Provided level II desk side support for the Diageo Corporation.
• Assigned to Kohl's and The Gap project to upgrade and install IBM Point of Sale systems.
• Assigned to Linens 'n Things project to upgrade POS Systems and Servers.
• Assigned to Dominos project to install Cisco Routers and DSL Modems.
• Assigned to BMW's APC UPS Upgrade rollout project.

Technical Support Specialist

• Was contracted to PPL Corporation's Help Desk that was located in Allentown, PA.
• Entered Help Desk requests and solutions through HP Openview Service Desk.
• Analyzed problems and sent technicians as needed.
• Gave up-to-date information to uses regarding software and hardware changes.
• Supported PPL's conversion rollout from Windows 2000 to Windows XP via the Help Desk.
• Assisted end-users with remote connection. VPN to PPL's corporate network.
• Managed user's accounts and passwords in PPL's Windows, A/S 400, and Nortel environments.
• Preformed duties as Corporation Communicator . The Communicator's primary duties are to gather information on any corporate server or network outages and severe weather, then pass on the information to corporation management via phone, pagers, email, and Intranet.
• Received a Kudos Award for performance.

Systems Administrator

• Administered Accu-Find's IIS and Apache Web Servers.
• Handled DNS, Email, Web and News support requests from Accu-Find clients.
• Maintain an on-call status for emergency network/system and support.

Contractor

• Assigned to State Farm to help with their roll out of new desktops, laptops, and printers for State Farm's Agents in the greater Allentown, Pennsylvania area.
• Assisted with a Home Deport project to replace Cisco WLSEs in Pennsylvania and New York.
• Assisted with a Wal-Mart project to install Adaptec FireConnect 4300 cards in the store's Dell Servers.
• Assisted with a Borders project to replace CD-ROMs with DVD-ROMS in the store servers in the greater Philadelphia area.

Systems Administrator

• Administered PenTeleData's DNS Servers.
• Administered PenTeleData's IIS and Apache Web Servers.
• Administered PenTeleData's Mail Servers.
• Handled technical support calls from PenTeleData Co-workers.
• Handled DNS, Email, Web and News support requests from PenTeleData clients.

Product Specialist

• Worked in Circuit City's Expansion Department.
• Preformed product stocking and inventory duties.
• Assisted Circuit City's customers with their technical needs.

Consultant

• Contracted to Lightspeed Technologies.
• Provided system support Lightspeed's network.
• Implemented Active Directory and Exchange 2000 for the Dauphin County Library System.
• Implemented Active Directory and File Services for Sova, Inc.
• Provided system support for Digital Freedom Internet Services.

Senior Systems Engineer/IT Manager

• Was head of Grafica's IT Department.
• Was responsible for hiring and dismissal of IT employees.
• Was responsible for all IT employees' yearly reviews.
• Handled IT Department budget forecast for the year.
• Established Grafica's Technology Steering Committee.
• Implemented and administered all Routers, Servers and Firewalls.
• Established and maintained all hardware and software vendor accounts.
• Administered Merlin Phone System and Octel Voice Mail System.
• Maintain an on-call status for emergency network/system and support.
• Implemented and administered Grafica's backup solution utilizing.
• Designed and built the complete backend for Grafica.ECRM Division of Grafica .
• Consulted on technical issues on varies projects for Grafica's clients.
• Received five ACE Rewards for performance nominations for employee of the month .
• Received monetary reward for performance.

Senior Network Engineer

• Implemented and administered new help desk, hardware and software auditing, inventory systems, purchase order system solutions.
• Implemented and administered a T1 pipe to the Internet utilizing a Cisco 1720 Router.
• Implemented and administrated a three node Frame Relay, utilizing Cisco 1720 and 2620 Routers.
• Established and maintained all hardware and software vendor accounts Dell, Insight, CDW, Data Comm, NECX, and McAfee .
• Administered Instant Auto's LAN.
• Designed and administered Instant Auto's WAN.
• Administered Instant Auto's NT and Exchange Servers.
• Assisted with the administration of Instant Auto's phone system that ran on a NT 4.0 platform.
• Provided desktop support for corporate local and remote end-users.
• Maintain an on-call status for emergency network/system and support.

Sr. Systems Administrator/Consultant

• Rebuilt and administered all of ZyQuest's NT and Exchange Servers.
• Configured all ZyQuest's Netgear ISDN Routers.
• Implemented and administered a VPN solution utilizing a Compatible Systems VPN Router.
• Performed daily administration of LAN and WAN.
• Provided desktop support for end-users.
• Implemented and administered a new help desk solution for end-users.
• Consulted on system, network, and Internet projects for ZyQuest clients.
• Responded to emergency system/network situations and maintained an on-call status for ZyQuest's clients.

Web Administrator

• Researched, planned, and implemented a new log analysis solution for Internet, Intranet, and Kinkonet including the re-hosting of kinkos.com.
• Member of core team and technical lead for the re-design/re-hosting project of kinkos.com and kinkosaccess.com.
• Participated on core team to upgrade Kinkonet.
• Research new web tools for kinkos.com.
• Administered NT and UNIX servers in Kinko's R D Lab

Network/Systems Administrator

• Maintained day-to-day activities and operations of Web, Mail Servers, and office workstations.
• Installed Apache servers on the Linux boxes and configured virtual web servers for client use.
• Installed and administered office LAN using Windows 95 and Linux.
• Instructed clients on Internet technologies, the usage of FTP, Telnet, and other types of protocols, via telephone support and classes.
• Supervised Anacapa's Technical Support Department that had a 700-user client base.
• Was given a 2 share of Anacapa as a reward for performance.