A selection of my career highlights includes:

• Secured company and customer networks and systems using appropriate technologies.
• Oversaw Cisco VoIP system implementation and managed it successfully with no formal training.
• Saved company 200 man-hours annually by working with development team to test and refine software update processes.
• Slashed hardware related costs 60K by converting company datacenter to VMware.
• Reduced IT support costs 50 for a major resort by converting the company from a client-server architecture to thin-client and migrating their datacenter to a secure hosting location with no appreciable downtime.
• Improved systems patching, management, and software distribution using Tivoli Endpoint Manager.
• Secured new clients by quickly resolving problems and creating efficient process improvements.
• Designing, implementing, and securing entire networks and server infrastructures for dozens of organizations.

As evidenced above, I am a hands-on IT leader. I have a broad range of experience in Information Technology, including design, administration, security and project management. For a more detailed presentation of my qualifications, please review the enclosed resume and feel free to contact me at your earliest convenience. Thank you in advance for your consideration. I look forward to our conversation.

Confidential

IT PROFESSIONAL / NETWORK ADMINISTRATOR

Innovative IT and Security professional with demonstrated portfolio of success directing and implementing technology architectures, systems, security, and services. Excellent troubleshooter with the ability to logically determine the root cause of issues. Hands-on leader with sharp detail and results orientation. Additional areas of expertise:

Systems Implementation, Development Design IT Security Problem Solving Troubleshooting Project Management Process Improvements Client Relations NIST/DOD/VA Security Standards

SELECTED TECHNICAL PROFICIENCIES

PROFESSIONAL EXPERIENCE

Confidential

The third largest financial institution headquartered in South Carolina, with over 3.2 billion in assets.

Security Engineer

Member of top tier IT support team whose responsibilities cover all infrastructure and network operations. Administration of 200 servers, both physical and virtual.

Operational Highlights:

• Senior security engineer responsible for incident response, forensics, vulnerability management, endpoint management, and other security functions
• Improved performance of VMware vSphere 4 environment by reconfiguring SAN communications with hosts
• Upgrade of VMware environment from version 4 to 5
• Oversaw contractors and acted as primary onsite engineer for Active Directory migration to 2008 and Exchange migration to 2010
• Primary administrator of McAfee email gateway and Zixmail email encryption systems
• Acted as primary administrator of Active Directory 2008 and Exchange 2010 and shared knowledge with less experienced staff
• Designed and configured two factor VPN using Cisco ASA firewall and PKI tokens
• Improved branch office backup processes using VBScript
• Implemented StealthBits Active Directory auditing solution
• Responded to security alerts provided by security services provider
• Responsible for implementation and management of IBM Bigfix / Tivoli Endpoint Manager

Confidential

Information Assurance Manager

Hands-on manager of information security team for a government development project. Team responsibilities include security and information assurance for a high availability cloud-based web application.

Operational Highlights:

• Leveraged previous experience to assist network engineers and system administrators in the creation of vSphere 4 environment and supporting Cisco network
• Mentored junior staff to improve team capabilities in information security
• Mentored junior system administrators to improve their understanding of virtualization
• Championed security initiatives in the development project
• Provided security oversight for pilot production
• Ensure the proper certification and accreditation of the system
• Participate in cross-team meetings to develop strategy and ensure good communications between development, security, requirements, and infrastructure teams
• Provided regular updates to customer representatives regarding security team progress and impediments

Confidential

System Administrator

Administration of server infrastructure for a Department of Defense customer. Responsible for infrastructure including blade servers and iSCSI SANs supporting a VMware virtualized environment for production and development systems. Administration of Microsoft ISA firewall server for the environment. Responsible for design, implementation, management and security of new virtual servers as needed in support of the customers efforts. Administration of both iSCSI and Fiber channel SANS comprising 40 Terabytes of storage in support of the environment.

Operational Highlights:

• Ensured all systems are built and operated according to DoD standards.
• Conducted vulnerability scans with eEye Retina and HP Web Inspect
• Corrected system configurations to eliminate security vulnerabilities.
• Streamlined patch management by implementing Windows Software Update Services.
• Ensured reliability and uptime of MS Sharepoint 2007 with over 5000 users worldwide.
• Improved performance of SQL server clusters by reorganization of data storage.
• Implemented Microsoft Data Protection Manager 2010 to improve backup reliability.
• Configured/maintained PKI logins to application using CAC authentication.
• Overhauled SAN storage to improve performance and reliability.

Confidential

IT Director

Exercised command control of all IT operations. Designed, built and maintained the technology infrastructure including network, firewall, VPN, routers, switches, servers, workstations, VOIP phone system, e-mail, mobile devices, and security. Perform product implementations at client sites. Manage and monitor server/software at client sites.

Operational Highlights:

• Oversaw implementation of Cisco VoIP system and managed it successfully with no formal training.
• Saved company 200 man-hours annually by working with development team to test and refine software update processes.
• Increased productivity and enhanced infrastructure by meeting business IT needs.
• Maintained data safety by designing and implementing security policies.
• Improved system reliability by implementing Microsoft Operations Manager.
• Improved client communications by managing migration from Exchange 2003 to 2007.
• Slashed hardware related costs 60K by converting company datacenter to VMware.
• Improved company communications by implementing Blackberry Enterprise Server.
• Improved company collaboration by implementing Microsoft Sharepoint Server.
• Analyzed security by scanning of company systems using Nessus.
• Corrected security issues revealed by vulnerability scanning.
• Improved performance and reliability of company internet connectivity by working with telecomm vendors and installing configuring Cisco hardware to establish redundant internet connections using BGP

Engineering Manager

team. Served as advanced technical resource for staff as well as primary administrator for corporate systems. Installed, maintained and secured company network, servers, and workstations. Planned, built and supported a datacenter multiple Citrix servers and redundant SQL servers for our largest software client. Designed, deployed and managed Windows 2003 infrastructure for the company as well as dozens of our customers.

Operational Highlights:

• Reduced IT support costs 50 for a major resort by converting the company from a client-server architecture to thin-client and migrating their datacenter to a secure hosting location with no appreciable downtime.
• Streamlined sales process and empowered back-office personnel for a retail client by managing conversion from one point-of-sale system to another.
• Acted as lead consultant for dozens of our IT services customers, designing, implementing, and securing entire networks and Active Directory architectures.
• Secured customer networks using Checkpoint and Sonicwall firewalls.
• Increased company client base by actively attracting new client.
• Performed migrations of both company and customer systems from Windows 2000, Exchange 5.5, and older versions of SQL to current versions.
• Coached team members to maximize their skills and productivity.

Systems Engineer

Rapidly learned new hardware and systems to become the most senior and experienced of 6 engineers. Worked on 2 major contracts for the Medical University of South Carolina in systems administration. Interfaced with telecomm vendors.

Operational Highlights:

• Designed and implemented a state-wide network for the South Carolina Department of Education 9 locations using Cisco routers and switches. Designed, implemented, maintained and secured the servers and workstations used by this system. The system is still in use today.
• Dramatically reduced time to install new workstations by designing and implementing a process to rapidly deploy pre-configured Apple workstations using drive-imaging.
• Served as SQL database administrator for Charleston County Parks, managing multiple SQL 7 and SQL 2000 servers.
• Guided team members in preparing for MCSE certification.