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Systems Analyst Resume Profile

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TECHNICAL SKILLS:

Operating Systems and Applications:

Windows Server 2012/2008/2003, Windows 7/XP, System Center Configuration Manager SCCM 2012/2007, System Center Endpoint Protection SCEP , System Center Operations Manager SCOM 2007/2012, VMWare 5.0/4.0, Active Directory/Group Policies GPOs , BlueStripe, HP Business Availability Center BAC , HP uCMDB, HP Real User Monitor RUM , HP Business Process Monitor BPM , HP Server Automation, BMC Remedy, Exchange 2007/2003, SharePoint 2007/2003, IIS, Symantec Backup Exec, Trend OfficeScan Server, Numara Track-It, McAfee Endpoint Encryption, Beyond Trust PowerBroker for Desktops

PROFESSIONAL EXPERIENCE:

Confidential

Systems Analyst II SCCM Administrator,

  • Administer SCCM 2012 in two production environments. Assisted in migration from SCCM 2007 to 2012.
  • Support 8000 SCCM 2012 clients across the U.S.
  • Streamlined process for deploying Microsoft Security patches via SCCM and improved patch compliancy rates by over 30
  • Create and deploy SCCM applications to over 1500 servers
  • Implemented SCCM Application Catalog to provide applications to users on-demand
  • Provide guidance and support for team that uses SCCM for application deployment and OSD for workstations
  • Advised and assisted in SCCM activities for company spin off and redesigned SCCM boundaries and distribution point locations following company split
  • Provide SCCM reports for various teams throughout the organization

Confidential

Software Engineer,

Sr. Systems Analyst / Software Administrator

  • Maintain and troubleshoot HP tools in a Windows 2003/2008 Server Environment.
  • Provide support for HP Real User Monitor, HP Business Process Monitor, HP Business Availability Center, HP Systems Insight Manager, HP Sitescope, HP uCMDB, HP Server Automation, HP Operations Orchestration, HP Operations Manager and BMC Remedy.
  • Assisted in creation of project plan to onboard applications into our datacenter, including SLA management using HP tools to monitor application performance.
  • Collaborated on project to begin automation of data center tasks using HP tools.
  • Create thorough application documentation for use in disaster recovery.
  • Held DoD security clearance.

Confidential

System Administrator II,

  • Install, maintain and troubleshoot Windows Server OS on Dell hardware
  • Built SCCM 2007 Server and deployed SCCM client to approximately 1200 Windows PCs and 70 Windows servers.
  • Deploy Microsoft security patches to windows systems and moved from a manual method of security patching on servers to an automated system with SCCM.
  • Create software packages to deploy to all clients
  • Maintain and Support 3 production VMWare ESX servers that host approximately 40 Windows servers, and assisted in migrating over 75 of servers to a virtual environment.
  • Create, test and implement GPOs for users and computers.
  • Installed, maintain and troubleshoot Exchange 2003 Server with approximately 800 mailboxes and Blackberry Enterprise Server 5.0 for over 100 blackberry devices.
  • Install and maintain Symantec Backup Exec 2010 server and provide backups to disk and tape.
  • Create thorough server documentation for use in disaster recovery.
  • Installed Beyond Trust PowerBroker for Desktops client software and Group Policy which allowed removal of local administrator rights for users on over 1000 PCs.
  • Install and troubleshoot McAfee Safeboot EndPoint Encryption for PCs.

Confidential

IT Specialist, Help Desk September

  • Supported Windows XP desktop systems for approximately 150 users.
  • Maintained 5 Windows 2003 servers, including a Citrix 4.0 Farm, Exchange 2003, Active Directory 2003
  • Created thorough server documentation for use in disaster recovery and technical documentation for end user education on Microsoft Office.

Confidential

Windows Systems Administrator,

  • Planned and Deployed Microsoft SMS 2.0 providing Remote control, Inventory, Software deployment and Patch Management for 1200 Clients.
  • Built and Maintained Windows 2000 and 2003 server environment with 200 servers, including corporate file servers, application servers and a large Citrix Metaframe XP farm.
  • Maintained users, groups and OUs in a 2003 Active Directory environment
  • Maintained thorough documentation for server configuration and application requirements.
  • Participated in Disaster Recovery exercises for Windows Systems.

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