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Filenet System Analyst Resume Profile

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Irving, TX

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Software Experience

  • FileNET Capture 3.X 4.X
  • Microsoft SMS 2.0
  • FileNET IS 3.x, 4.x DS 5.x
  • FileNET eProcess 4.X 5.X
  • Kofax Ascent Capture 5.X-6.X
  • Oracle 7.3.x 8, 9i
  • MS SQL 2000
  • Toad
  • MS Access
  • Visual Basic VB Script

Operating Systems

  • Unix/Linux
  • Windows NT 4, 2000, 2003 95/98/ME/XP

Objective:

To utilize and hone current ECM/Networking skills while connecting with new challenges that will augment and increase current skill levels. Proficient in the use of dynamic and innovative problem solving based on prior knowledge of ECM/Networking, and the ability to understand project requirements.

Experience Highlights

Confidential

FileNet System Analyst/Application Support

  • Windows NT4 and Active Directory Administration
  • Supported several custom VB6/asp/.NET Applications centered around ECM loan systems process and process management.
  • Custom asp loan tracking application.
  • Custom Kofax release scripts.
  • Custom vendor vb6 Kofax Modules used to process all types of mortgage documents.
  • Kofax 6.1
  • Custom asp/vb6 capture/scanning website used at offices nationwide.
  • Supported Filenet IS 4.0 utilizing MSAR technology on EMC SAN equipment.
  • BEA systems Aqua Logic BPM 5.5 administration
  • Supported twelve different SOA workflow processes under Java J2EE based bpm BEA systems Aqua Logic BPM running on Apache Tomacat 5.5 web platform.
  • Integral part of a team that tested and implemented several projects including
  • All bpm processes
  • Kofax to Citrix project
  • Asp site Active Directory integration

Confidential

FileNet System Analyst/Application Support

  • Utilized Microsoft SMS to deploy FileNet Products.
  • Restored functionality to legacy document tracking system without vendor support.
  • Installed, configured and maintained current Kofax and FileNet Panagon Capture solutions.
  • Testing and implementing custom Kofax validation and release scripts used for indexing scanned and imported documents.
  • Configure maintain while planning for growth and expansion of IS CS servers.
  • Perform maintenance and updates on the FileNET servers
  • IS Server Integration and Migration
  • Administer IS 3.6, 4.0 Server and J2EE eProcess 4.2.2, PJAC2.0.1
  • Maintained and supported large volume FileNET IS, and small volume CS systems. Highlights include
  • Document conversion project from optical platter to emc supported msar.
  • IS upgrade from 3.6.3 ESE to IS 4.0
  • Network/Application Administration, design, test and, implementation.

Confidential

Network Administration

  • Provided desktop support for over 1500 clients in three states in a Windows 2000 Active directory environment.
  • Designed and implemented workstation roll out with Windows 2000 Professional and Symantec Ghost 7.5 corporate edition
  • Exchange 2000 mailbox creation and maintenance.
  • 16 and 32 bit Application testing and implementation within Windows 2000 Professional.
  • Installed and maintained HP family of LaserJet printers using TCP/IP printing in a LAN/WAN environment.

Confidential

Network Administration

  • Provided desktop support to over 700 users in a Microsoft multi OS networking environment within NT4 domain.
  • Support for Citrix and Terminal services client for several custom proprietary applications.
  • Application packaging and deployment with SMS2.0
  • Remote support and Inventory management with SMS2.0
  • Exchange 5.5 administrative duties including mailbox creation and maintenance.

Confidential

Network Consultant Valor Telecom

  • Integral part of a team of engineers providing network support for an NT environment.
  • Supported several sites using Gateway desktops, Toshiba Laptops, and Hewlett Packard's Family of printer's.
  • Provided end user support and administration for various applications including MS Office 2000 suite, ProComm Plus, Cisco Dial out Utilities, Bentley Microstation, Hummingbird Exceed, and Norton antiVirus Corporate Edition, Telephone Company applications.
  • Managed the floor plan and cable reorganization for a call center site supporting over 400 users.
  • Assisted engineers in making reliable images using Symantec Ghost by vigorously testing, reporting, and documenting errors. Helped debug the image's and then implemented them into production.

Confidential

Technical Support Level 1

  • Part of a team of eight techs supporting 2500 users in a standardized NT environment nationwide.
  • Utilized Microsoft Site Management Server 2.0 for remote support and administration of user base.
  • Handled approximately 50-70 calls daily.
  • Software packages installed and supported include, MS Office suite of applications, Citrix Metaframe applications, and Cisco VPN client, Hummingbird Exceed, and Oracle 8.
  • NT administration for user accounts, and email under Microsoft NT and Exchange server.
  • Installed and maintained Lexmark family of laser/inkjet printers using TCP/IP printing in a LAN/WAN environment.
  • Installed and maintained various brands of switches, and hubs.

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