Senior Technology Specialist Resume Profile Nashville, TN - Hire IT People

Objective

To find a career that utilizes my technical skills and provides an opportunity for growth in a team-oriented environment

Employment History

Confidential

Senior Technology Specialist

Core Responsibilities

Coordinate and lead meetings with stakeholders for projects
Tier 3 support for all corporate ECM Servers and applications
Manage and configure server backups for the OS and applications
Schedule and implement all server updates, upgrades, and patches using corporate change management process
Facilitate all ECM related communication with end-users

Sharepoint 2007 2500 users

Member of Bridgestone Americas Sharepoint Change Advisory Board
Manage BDC to integrate Sharepoint with LOB applications
Create features to deploy new Document Types and columns
Prodagio AP Solution for Documentum Imagitek Ltd.
Worked closely with Corporate AP department and implemented an imaging solution with OCR to make processing invoices easier

EMC Documentum 5.3 Content Server 600 users with 12 Million document repository

Created SQL and DQL Scripts for end-user and departmental reporting
Developed VB6 Application for import/export of documents and metadata
EMC Documentum 5.3 Content Services for SAP
Developed SQL Scripts and DTS packages to support functionality of CS for SAP
EMC Documentum Archive Services for Reporting
EMC/Captiva InputAccel 5.2.5
Develop and manage scanning processes
Integrate SQL connectivity with client application to allow automatic indexing of document metadata

Senior Systems Analyst

Primary support for Bridgestone Americas corporate VPN solution 2000 users
Nortel VPN solution
Maintained and implemented campus-to-campus VPN solutions for remote offices and managed our centralized user-to-campus VPN Server.
Worked with outside IT Organizations to establish secure connectivity between Bridgestone Americas Holding LOB applications and their companies.
Steel-belted RADIUS Servers Funk Software
Managed RADIUS servers for VPN authentication and corporate RSA SecurID servers for verification.

Confidential

Senior Systems Analyst

Support and Systems Administrator for Microsoft Windows Servers and Domain Controllers
Core Responsibilities
Tier 3 server support for 32 plant locations and corporate offices
Managed domain services
Active Directory, DNS, WINS, DHCP, DFS
Windows NT 4.0 Server Primary Domain Controller and Backup Domain Controllers
Windows Server 2000 Domain Controllers
Windows Server 2003 Domain Controllers
Proxy Server 2.0

Project Manager

Led Windows NT 4.0 rollout teams on four Bridgestone Plants and Corporate office projects
Successfully managed and helped replace all server, network, and workstation hardware and OS
Prepared daily/weekly presentations and status reports for plant and corporate stake-holders
Led meetings with plant management and stake-holders to facilitate the projects as needed

Computer Technician

Computer Technician for three Bridgestone locations
Responsible for troubleshooting and diagnosing issues with corporate workstations and laptops
Responsible for carrying out tape backups for file servers nightly/weekly.

Confidential

Computer Technician/Network Technician

Primary Computer Technician, Helpdesk, and Network Administrator for PSDG and their customers
Provided phone support for local and remote customers
System Administrator for in-house servers and customers' Novell Netware servers
Installed Arcnet, Token Ring, and Ethernet 10BaseT and 10Base2 networks for customers
Installed Cash Register systems for POS in customer retail stores.

Professional Skills

Uses good verbal and written communication when working with customers and management
Effectively manages time using scheduling and time tracking tools
Works with people to understand their needs by using effective listening skills
Works well with leading or being a part of a team
Thinks creatively in order to solve and find solutions to problems
Enjoys sharing knowledge with peers and customers to learn from them and enhance their knowledge