Network Administrator Intern Resume Profile
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Philadelphia, PA
Professional Profile
Resourceful professional with over five years of experience in the Information Technology industry as a PC Technician. Experience includes software setup, hardware and network support.Knowledgeable in systems repair and maintenance, as well as, troubleshooting and printer setup/support.
Core Competencies
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Professional Experience
Confidential
Claims Assistant
- Responsible for developing and assembling all evidence required for burial and plot claims, process dependency questionnaires schedule all requests for hearings
- Analyze the claim and determine if the disposition of the claims and control action have been appropriately identified
- Develop evidence in conjunction with claims, establish or update control actions
- Prepare reports of contact receive, open, review, and date stamp all incoming correspondence
Confidential
Network Administrator Intern
- Imaging and building PC's with Windows 7 operating system using System Center Configuration Manager SCCM
- Copying user files to network shared folders to ensure they're restored after PC upgrade
- Configured and connected network printing devices to newly installed PCs
- Maintaining accurate accountability of decommissioned workstations and discarding of hard drives in accordance with HIPAA policies
Confidential
IT Support
- Assessed user needs and resolved system problems
- Provided system troubleshooting for Windows 7, Windows 8 and Windows Server 2008
- Planned and installed structured Cat 5e and Cat 6 cabling and configured wireless access points
- Configured user accounts, e-mail accounts and provided technical administration for education and administrative staff in Active Directory
- Repaired and maintained PCs, network printers, servers
Confidential
Direct Sales Professional
- Developed new accounts, generated growth and profitability, adapt to changing circumstances with innovative sales strategies
- Developed close and personal relationships with clients to ensure customer loyalty and retention
Confidential
Jr. Support Technician
- Installed, moved, added and changed 100 PC workstations for corporate production facility
- Investigated and resolved computer software and hardware problems
- Provided training in installed systems and programs
Confidential
Network Administrator Intern
- Performed installation, configuration, and troubleshooting for 50 clients utilizing MS Server 2003
- Administered primary and back-up domain controllers, file servers, print servers, and e-mail servers
- Planned and oversaw installation of structured wiring scheme with fiber optic and Cat 5 cable systems
- Assisted IT director in managing daily operations of all information technology systems
- Wrote and developed technical documents
Confidential
Claims Assistant
- Examined claims form and other records to determine survivor benefits eligibility
- Referred questionable claims to investigator and claims adjuster for investigation and settlement
- Prepared and reviewed benefit claim forms and related documents for completeness
Confidential
Laborer
- Operated equipment on vehicle to load, unload, and disperse cargo and materials
- Assisted in loading and unloading truck manually
Confidential
Cable Technician
- Ascended poles to string lines and install terminal boxes, auxiliary equipment and appliances, according to diagrams
- Measured signal strength and at utility pole, using electronic test equipment
- Computed impedance of wire from pole to house to determine additional resistance needed for reducing signal to desired level
Confidential
Electronic Maintenance Operator/Maintainer
- Performed march order and emplacement of base shop test facility
- Installed and supported weapon system test program sets
- Initiated testing and isolated unit defects under testing in base shop test facility
- Replaced defective circuit boards/components of faulty units and retested units to ensure functionality
- Performed preventive maintenance checks and operational service checks
- Operated and performed preventive maintenance checks of vehicles and power generators