Work Summary

Seeking a position as an IT supervisor or Storage Engineer. Work individually and with other Storage Engineers to implement, maintain and provide support for disk additions, configurations, LUN masking, and zoning for various client facilities across the U.S.. Hardware includes EMC VNX, HDS AMS, USP, USPV, VSP, G1000 and IBM DS8700. Switch platforms include McData and Brocade. Also work with Integration teams on datacenter consolidation efforts. Provide 7x24 support of all EMC, HDS, IBM hardware and software.

Business Experience

Confidential

Enterprise Storage Admin Storage Lead

Responsibilities:

• Responsible for managing multiple clients, across multiple datacenters using multiple technologies
• Storage Technologies include EMC VNX, Hitachi AMS arrays, VSP, USP, USPV, G1000 and IBM DS8700, NetApp block, NFS and vFilers. Brocade and McData switches
• Help mentor and train new Storage Administrators
• Work to improve documentation for Administrator tasks
• Work with other Storage Engineers to cross train on different vendor storage arrays
• Work with vendors to resolve SAN related hardware and software issues
• Work with cross-functional teams to update SAN environments to new code levels while keeping production servers on-line
• Remotely supported all datacenter environments, occasionally travelling to their locations if the need was required

Accomplishments and Acquired Skills:

• Setup, configured and maintained IBM DS8700's to be used virtually behind the Hatachi VSP.
• Migrated multiple client servers from older frames to newer frames.
• Utilized NetApp's OCI and HDS's performance graphs to help solve client server issues.

Confidential

Enterprise Storage Backup and Recovery Asset Mgr

Responsibilities:

• Track and order storage hardware/software leases and buys.
• Random inventory of datacenters and remote sites.
• Assist Facilities with the coordination of newly or relocated equipment.
• Verify invoices from AP Accounts Payable prior to them paying to Lessor/Supplier.
• Coordinating with Contracts, Finance and Suppliers to take assignment on assets currently with Client/Customer Chrysler .
• Review and update biweekly past due reports and provide information on our intent for them.

Accomplishments:

• Received recognition award from Chrysler in the 2009 Mainframe Storage refresh project for planning and executing the replacement of the storage, ensuring timely delivery and removal of the equipment.
• Coordinated with Chrysler customer , CSC Contracts and EMC supplier to transfer the assets from Chrysler's books to CSC. This was an intense effort as verification and accuracy of those assets were finalized and processed leading to CSC taking ownership and freeing up approx. 8 Million for Chrysler.

Acquired Skills:

• Understand the importance of following an organization's policies and processes, along with when exceptions are needed and should be allowed.

Confidential

Backup and Recovery Team Leader

Responsibilities:

• Manage SOX evidence, collection and analyzation.
• Ensure backup of data for all Chrysler servers and remote locations.
• Provide daily monitoring of backup for SOX servers and ensure testing of Control Objectives.
• Oversee daily activities of six contractors and outsourced provider.
• Evaluate the current processes and technology for the purpose of optimizing server backups.
• Update and maintain records of backup hardware and software licensing.

Accomplishments:

• Evaluated and selected new technology to improve remote backups Avamar .
• Help negotiate a VLA agreement with purchasing and backup supplier.
• Assumed SOX testing responsibilities and ensured no remediation actions needed.

Acquired Skills:

• Reinforced work relationships with an external vendor to meet the customer's expectation.
• Strategically repurpose resources to meet demands of the customer.

Confidential

Storage/Backup and Recovery Team Leader

Responsibilities:

• Provided task list and managed workload of fourteen employees, contactors and outsourced provider.
• Constructed and trained the support teams to acclimate them to our policies and procedures.
• Evaluated new storage technologies and implemented those solutions in the datacenter.
• Tested and implemented software updates to backup servers and microcode updates to SAN and storage frames.
• Assisted 3rd level production support and system administrators on Solaris and AIX servers involving SAN storage issues.

Accomplishments:

• Redesigned SAN environment in datacenters from McData to Cisco utilizing latest technologies.
• Evaluated and implemented patch panels in datacenters to reduce cost and make SAN, storage and server provisioning easier.
• Designed and documented processes to be standardized throughout the company.
• Managed and coordinated clean-up of backup data stored on TSM servers, reducing total storage from 96.5Tb to 35.4Tb allowing the reduction of storage media requirements.

Acquired Skills:

• Built a cohesive team to function as one unit that shares the same goals.
• Recognized the importance of following an organization's standard policies and processes, along with when exceptions are needed and should be allowed.
• Trained on and used Chrysler PO and iTRAC systems to procure hardware/software.

Confidential

Storage/Backup and Recovery Manager

Responsibilities:

• Managed the day to day activities of nine employees, contractors and outsourced provider.
• Evaluated, selected and implemented Clariion Disk Libraries for replacement of tape infrastructure in datacenters, saving Chrysler 2.5 Million.

• Implemented a Storage-on-Demand process to alleviate the timing problems for acquiring storage in the datacenters.
• Oversaw frame migrations ensuring equipment returned to supplier on time and minimal outages to customer.

Accomplishments:

• Vendor Management Key participant in the contract negotiations for a managed service provider.
• Coordinated with team, Purchasing, Finance and Hardware Planning groups resulting in a single source letter to implement Storage-on-Demand.

Confidential

Senior System Administrator Team Leader

• Supervised six 3rd level SUN support people overseeing all installs and day to day activities.
• Fostered a team environment and maintained records for all servers, for microcode and maintenance updates.
• Assisted customers to determine hardware needs, recommended standard configurations, ordered and built servers.

Confidential

Senior System Administrator Team Leader

• Provided technical support and development assistance with UNIX and AIX server systems at DaimlerChrysler.
• Provided production system support with 24x7 availability via pager, new systems implementation and problem determination to kernel level troubleshooting.

Technology Utilized

• IBM DSCLI
• Brocade BNA
• HDS Hi-Track, Stor Nav, High Command Suite
• NetApp OCI, Data Ontap
• MS Project/Visio
• Netvault 7.4.5
• Netbackup 4.5
• EMC Avamar 4.1.2
• EMC Control Center/Storage Scope
• UNIX Solaris and AIX